Top 2905 Launch manager Jobs in New York Ny

Technical Account Manager – OTT & Sports Streaming
ViewLift —New York, NY
- $45,000 - $55,000 a year
- Weekends as needed
- Computer Science
- English
- Mid-level
Quick Apply
Condo Sales Manager
New Empire Corp —New York, NY
- $100,000 - $120,000 a year
- Full-time
- Background check
- Sales
- Real Estate License
- Health insurance
- Paid time off
Quick Apply
Global Sales Manager (US)
STICKYBESTIE —New York, NY
- From $3,000 a month
- Email
- Hybrid work
- Mid-level
- Presentation skills
- Travel
Quick Apply
8d
Enrollment + Partnerships Manager
Launch Math + Science Centers —New York, NY
- $45,000 - $50,000 a year
- Overtime
- School experience
- Google Workspace
- Mid-level
- Paid holidays
- Health insurance
Quick Apply
Director, Strategic Communications
IntermediaryEd —Newark, NJ
- $150,000 - $160,000 a year
- Full-time
- Hybrid work
- Background check
- Office
- Bachelor's degree
- Commuter assistance
- Paid parental leave
Quick Apply
Sales, Territory Manager - Peripheral Image Guided Therapy Devices (New York City)
Philips —New York, NY
- $194,750 - $305,000 a year
- Full-time
- Hospital
- 5 years
- Bachelor of Science
- Health savings account
- Employee stock purchase plan
Manager of Program Integrations (Remote)
FreedomCare —New York, NY
- $90,000 - $110,000 a year
- Remote
- 5 years
- Bachelor's degree
- Home Health
- Health insurance
- Retirement plan
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Manager, Operations
Angi —New York, NY
- $80,000 - $120,000 a year
- Full-time
- Remote
- SQL
- Senior level
- Health insurance
- Dental insurance
Quick Apply
Co-Governance Project Coordinator
OFFICE OF THE MAYOR —Manhattan, NY
- $90,000 - $110,000 a year
- Full-time
- Mid-level
- Office
- Administrative experience
- Loan forgiveness
GUCCI | Team Manager - New York Fifth
Gucci —New York, NY
- $95,000 - $105,000 a year
- Weekends as needed
- Microsoft Excel
- Microsoft Outlook
- Merchandising
Retail Store Manager
POP MART Americas Inc. —Brooklyn, NY
- $80,000 - $90,000 a year
- 8 hour shift
- Ability to walk for extended periods
- Merchandising
- Mid-level
- Health insurance
- 401(k)
Quick Apply
GUCCI Team Manager - New York Fifth ( Menswear)
Gucci —New York, NY
- $95,000 - $105,000 a year
- Weekends as needed
- Microsoft Excel
- Microsoft Outlook
- Merchandising
Coordinator Customer Service
JetBlue Airways Corporation —Long Island City, NY
- From $26.78 an hour
- Customer service
- Pass drug screening
- Mid-level
- Employee stock purchase plan
- Disability insurance
2d
Operations Manager, Technology
Sunbit —New York, NY
- $180,000 - $200,000 a year
- Email
- Hybrid work
- Google Workspace
- Mid-level
- Office
- Health savings account
- Health insurance
Quick Apply
Implementation & Customer Success Manager
Avo —New York, NY
- $110,000 - $130,000 a year
- Remote
- Mid-level
- Travel
- Communication skills
- Health insurance
- Dental insurance
Quick Apply
Director, Operations - Shared Services
Alma —New York, NY
- $164,900 - $185,000 a year
- Remote
- Contracts
- Senior level
- Leadership
- Health savings account
- Paid holidays
Quick Apply
General Manager, Golf
Five Iron Golf NYC LLC —New York, NY
- $95,000 - $116,200 a year
- Full-time
- Ability to walk for extended periods
- Analysis skills
- Quality control
- Disability insurance
- Dental insurance
Quick Apply
Senior Customer Success Manager
Ordergroove —New York, NY
- From $140,000 a year
- Remote
- Bachelor of Science
- Senior level
- Communication skills
- Paid time off
Quick Apply
Senior Event Manager
Reed & Mackay —New York, NY
- $70,000 - $90,000 a year
- Part-time
- Remote
- Hotel
- Travel
- Contracts
Quick Apply
3d
Social Media Coordinator
Marquee Brands —New York, NY
- $66,300 - $70,000 a year
- Full-time
- Hybrid work
- Writing skills
- Mid-level
- 1 year
- Health savings account
- Disability insurance
Quick Apply

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Technical Account Manager – OTT & Sports Streaming

ViewLift -
New York, NY

Quick Apply

Job Details

Contract
$45,000 - $55,000 a year

Qualifications

Teamwork
Computer Science
Enterprise software
Content management systems
English
Managing clients in a customer support role
Bachelor's degree
SaaS platforms
Customer support
CRM system proficiency
Account management
Ticketing system technical support

Full Job Description

Technical Account Manager - Contract, New York, NY

As a Technical Account Manager, you will be a key point of contact for ViewLift’s valued clients, primarily focusing on our strategic accounts. This dynamic role combines building strong client relationships with providing critical technical support to ensure clients success and satisfaction with ViewLift's product and platform.

Responsibilities

Client Relationship Management: Build and nurture strong, trusted relationships with a portfolio of assigned clients, ensuring their ongoing satisfaction and success with ViewLift’s products.
Proactive Engagement: Implement proactive communication plans to regularly connect with clients, anticipate their needs, and address potential challenges.
Customer Advocacy: Serve as the primary advocate for your assigned clients, understanding their business objectives and ensuring ViewLift's solutions help them achieve their goals.
Technical Assistance: Provide direct technical assistance to customers via phone, email, or Slack for OTT applications, ensuring timely issue resolution.
Troubleshooting & Incident Resolution: Troubleshoot technical issues with applications by analyzing log files, error messages, and user reports. Investigate and resolve incidents following standard operating procedures (SOPs) to identify root causes and implement effective solutions.
Incident and Feature Request Logging, Monitoring and Prioritization: Log and monitor incidents, prioritizing and managing them through to resolution. Track and manage, ensuring proper documentation and coordination with development teams for resolution.
Cross-functional Collaboration: Collaborate closely with internal support teams, development teams, and third-party partners to escalate and resolve complex technical incidents.
Change Management: Participate in change management processes to review and assess proposed changes to OTT applications, ensuring client impact is considered.
Knowledge Base Contribution: Create and update knowledge base articles, FAQs, and troubleshooting guides to empower clients and internal teams.
Process Improvement: Identify and suggest areas for improvement in processes, tools, and systems related to OTT application support, promoting continuous efficiency and use of AI and Automation.
Quality Assurance: Participate in quality assurance activities, including testing new features and verifying fixes before deployment.
Performance Monitoring: Monitor client satisfaction and product usage data for your assigned accounts.

Requirements

Education: Bachelor’s Degree in Computer Science or an equivalent field.
Language Skills: Excellent verbal and written communication skills in English.
Experience: Minimum 2 years of experience in customer support or clients success roles for Enterprise or SaaS-based applications.
Availability: Availability for night shifts, including weekends, holidays, or on-call support.
Tools: Experience with Content management systems and ticketing tools and CRM systems.
Interpersonal Skills: Strong interpersonal and customer service skills in a team-oriented environment.
Technical Understanding: Understanding of streaming devices and products like Roku, FireTV, Apple TV, Samsung/LG TV, etc.
Preferred: Candidates with a background in OTT Support, content management system and SaaS client success are strongly preferred.

About ViewLift

ViewLift is a global leader in digital content distribution, empowering media companies, sports leagues and teams to monetize their content across every screen. Our end-to-end OTT (Over-The-Top) video streaming platform enables clients to launch and grow their businesses with branded native applications on major devices including web, mobile, TV-connected devices, Smart TVs, and gaming consoles.

We provide a comprehensive, purpose-built technology stack that includes robust content management systems (CMS), advanced analytics, personalization engines, and flexible monetization models (AVOD, SVOD, TVOD, and hybrid options). Our clients include Monumental Sports Network, NHL, NBA and MLB teams (including the Vegas Golden Knights, Chicago Bulls, Seattle Mariners and more), Professional Fighters League, LIV Golf, and many others across sports, media, and entertainment.

Job Type: Contract

Pay: $45,000.00 - $55,000.00 per year

Application Question(s):

This role requires working on-site in our Manhattan office (near Penn Station) 4 days per week and the occasional late night or weekend hours for sports events. Are you comfortable with this?

Experience:

Content management systems: 1 year (Required)

Work Location: In person

Quick Apply

Refine Your Search

launch manager jobs in new york ny

Technical Account Manager – OTT & Sports Streaming

Condo Sales Manager

Global Sales Manager (US)

Enrollment + Partnerships Manager

Director, Strategic Communications

Sales, Territory Manager - Peripheral Image Guided Therapy Devices (New York City)

Manager of Program Integrations (Remote)

Manager, Operations

Co-Governance Project Coordinator

GUCCI | Team Manager - New York Fifth

Retail Store Manager

GUCCI Team Manager - New York Fifth ( Menswear)

Coordinator Customer Service

Operations Manager, Technology

Implementation & Customer Success Manager

Director, Operations - Shared Services

General Manager, Golf

Senior Customer Success Manager

Senior Event Manager

Social Media Coordinator

I want to receive the latest job alert for launch manager in new york ny

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