Top 2467 Retail supervisor Jobs in New York Ny

Flagship Sales & Experience Manager
BONJIL —New York, NY
- $95,000 - $145,000 a year
- Full-time
- 5 years
- Merchandising
- Mid-level
- Employee discount
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6d
Store Manager
Confidential —Bronx, NY
- $82,000 - $95,000 a year
- Weekends as needed
- Mid-level
- Driver's License
- Supervising experience
- Health insurance
- Dental insurance
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Customer Care Supervisor (Remote)
JCPenney —Wayne, NJ
- $57,000 - $95,000 a year
- Remote
- Management
- Mid-level
- High school diploma or GED
- Store discount
- Paid holidays
Team Manager - SoHo
Louis Vuitton —New York, NY
- $100,000 - $140,000 a year
- Merchandising
- Mid-level
- Business development
- Disability insurance
- Health insurance
4d
The North Face: Supervisor - Fifth Avenue
VF Corporation —New York, NY
- $22 - $33 an hour
- Part-time
- Word processing
- Merchandising
- Mid-level
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5d
Retail Assistant Store Manager VM/ Ops | Flatiron
Vuori, Inc —New York, NY
- $28 - $38 an hour
- 8 hour shift
- Merchandising
- Maintenance
- Mid-level
- Health insurance
- Paid time off
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General Manager
Old Navy —New York, NY
- $93,300 - $125,900 a year
- Weekends as needed
- Merchandising
- Mid-level
- Office
- Store discount
- Employee stock purchase plan
7d
Assistant Manager, Merchandising
Gap —Brooklyn, NY
- $29.20 - $39.40 an hour
- Weekends as needed
- Customer service
- Merchandising
- Mid-level
- Store discount
- Employee stock purchase plan
The North Face: Supervisor - Flatiron
VF Corporation —New York, NY
- $21.50 - $30.00 an hour
- Part-time
- Word processing
- Merchandising
- Mid-level
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8d
PRADA Team Manager East Hampton
Prada —New York, NY
- $105,000 - $115,000 a year
- Inventory management
- Mid-level
- Analysis skills
Assistant Store Manager (Associate Store Team Leader)- NYC/Brooklyn Metro
Whole Foods Market —New York, NY
- $84,240.00 - $109,990.40 a year
- Weekends as needed
- Hospitality
- Computer literacy
- Merchandising
- Store discount
- Health insurance
Timberland: Assistant Manager - Herald Square
VF Corporation —New York, NY
- $25.00 - $37.50 an hour
- Full-time
- Word processing
- Merchandising
- Mid-level
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M&M'S New York - Retail Supervisor
Mars —New York, NY
- $28 - $31 an hour
- Weekends as needed
- Merchandising
- Mid-level
- Retail management
- Health insurance
- Dental insurance
Full-time Supervisor, Levi’s ®, Times Square
Levi Strauss & Co. —New York, NY
- $23.80 - $39.65 an hour
- Full-time
- 18 years or older
- Heavy lifting
- Mid-level
- Disability insurance
- Health insurance
Quick Apply
7d
Stock Supervisor - New York Madison 695
Dolce & Gabbana —New York, NY
- $27 - $30 an hour
- Mid-level
- Ability to lift 50 pounds
- Disability insurance
- Health insurance
The North Face: Supervisor - Fifth Avenue
TNF —New York, NY
- $22 - $33 an hour
- Full-time
- Word processing
- Merchandising
- Mid-level
Quick Apply
VM and Operations Retail Assistant Store Manager, Soho Flagship
Vuori, Inc —New York, NY
- $28 - $31 an hour
- 8 hour shift
- Merchandising
- Maintenance
- Mid-level
- Health insurance
- Paid time off
Quick Apply
Customer Care Manager (Remote)
JCPenney —Wayne, NJ
- $69,000 - $115,000 a year
- Remote
- Bachelor's degree
- Experience equivalent to degree accepted
- Senior level
- Store discount
- Paid holidays
Retail Assistant Store Manager, Flatiron, NY
Nespresso —New York, NY
- $65,000 - $75,000 a year
- Weekends as needed
- Inventory management
- Mid-level
- High school diploma or GED
- Commuter assistance
- Tuition reimbursement
14d
Retail Store Manager, 59th St, NY
Nespresso —New York, NY
- $80,000 - $90,000 a year
- Weekends as needed
- Inventory management
- Mid-level
- 3 years
- Commuter assistance
- Tuition reimbursement
8d

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retail supervisor jobs near new york ny

Flagship Sales & Experience Manager

BONJIL
New York, NY

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Job Details

Full-time
$95,000 - $145,000 a year
6 days ago

Benefits

Employee discount

Qualifications

Customer communication

Full Job Description

Flagship Sales & Experience Manager

BONJIL | Madison Avenue, New York

Position Overview

Reports to: BONJIL Executive Leadership

Direct reports: Approximately 2 to 3 flagship sales associates

Location: Madison Avenue, New York

Work arrangement: Full time and onsite

Schedule: Availability to work weekends, selected holidays, and other hours required by flagship operations

About BONJIL

BONJIL is where mind and skin connect.

We are redefining skincare through the world's first Neurosensory Skincare Ritual, bringing together neuroscience, luxury skincare, and hospitality to create restorative experiences that help guests feel calmer, more present, and more connected.

Our Madison Avenue flagship will define the experience, culture, and standards for future locations. We are seeking a hands-on leader who wants to help build that foundation.

About the Role

The Flagship Sales & Experience Manager is responsible for leading the commercial performance, guest experience, and daily operations of BONJIL’s Madison Avenue flagship.

Working closely with executive leadership, this individual will translate BONJIL's vision into daily practice and help refine the standards that support future growth.

What You'll Do

Lead an Exceptional Guest Experience

Deliver a personalized luxury experience and guide each guest through the BONJIL Ritual with confidence and discretion.
Ensure every interaction reflects the warmth, care, and attention to detail expected of the brand.
Identify practical opportunities to improve the guest journey.
Build lasting relationships that encourage loyalty, advocacy, and repeat visits.

Lead and Develop the Team

Set clear expectations and lead the in store team through visible, active floor leadership.
Reinforce product knowledge, ritual standards, consultative selling, and store procedures through practical coaching.
Observe performance, provide timely feedback, and document agreed actions.
Ensure associates complete required onboarding and training.
Build a culture of accountability, professionalism, respect, and care.

Drive Sales and Business Performance

Own daily, weekly, and monthly sales goals and the key measures that drive them, including conversion, average order value, units per transaction, consultations, repeat visits, and sales by associate.
Conduct daily huddles and communicate clear store and individual priorities.
Coach the approved discovery, consultation, recommendation, objection handling, closing, and clienteling process.
Review associate performance and address weak execution directly and constructively.
Provide executive leadership with accurate weekly performance reporting and actionable insights.

Oversee Daily Store Operations

Own opening and closing procedures, weekly scheduling, floor coverage, attendance, and timekeeping.
Maintain presentation, cleanliness, merchandising, product care, inventory, testers, samples, and store supplies.
Ensure guest records, consultation notes, and follow up commitments are accurate and current.
Use approved company systems and escalate employee relations, payroll, policy, or compliance concerns promptly.
Recommend operational improvements that strengthen execution without compromising the BONJIL experience.

Partner with Executive Leadership

Translate executive priorities into consistent daily execution.
Participate in weekly operating reviews and regular business discussions.
Provide frontline insights and recommendations supported by guest feedback and performance data.
Escalate material staffing, performance, or operational concerns promptly.

Who You Are

A luxury service leader who notices details, anticipates guest needs, and creates memorable experiences.
A commercially minded operator who understands that trust, education, and strong execution drive sales.
A practical coach who creates accountability while helping people improve.
A builder who enjoys creating structure, solving problems, and strengthening systems.
A calm, emotionally intelligent communicator who handles pressure and conflict professionally.

Preferred Qualifications

5 or more years of experience in luxury retail, hospitality, wellness, spa, beauty, or another premium service environment.
At least 2 years of direct responsibility for leading and coaching a customer facing team.
A record of delivering strong guest experience, store sales, clienteling, and employee performance.
Hands on experience with scheduling, inventory, store procedures, reporting, and floor leadership.
Experience in an entrepreneurial, emerging, or high growth brand environment.
Working knowledge of clienteling, CRM, scheduling, payroll, or retail reporting systems.
Strong communication skills and a genuine interest in skincare, beauty, wellness, or luxury hospitality.

Success in This Role

Success is measured through both exceptional guest experience and strong commercial performance.

You'll know you're successful when:

Guests receive a consistently exceptional BONJIL Ritual and choose to return.
The team executes clear standards and improves through regular coaching and accountability.
The store meets its sales goals and shows progress in conversion, average order value, clienteling, and repeat visits.
Daily operations are reliable, and executive leadership receives accurate, actionable reporting.
The flagship becomes a strong, replicable expression of the BONJIL brand.

Compensation and Additional Benefits

Base salary: $95,000 - $145,000, based on relevant experience.
Eligible for an annual performance bonus of up to 10% of base salary, subject to the terms of BONJIL's incentive plan and based on individual, store, and company performance.
Employee discounts on BONJIL products and services.
Opportunity for career growth as BONJIL expands.

Why Join BONJIL

This is an opportunity to help shape a category defining luxury wellness brand at a pivotal stage of growth. You will work directly with leadership and influence the flagship experience that may guide future locations.

If you are energized by building a high performing store and creating exceptional guest relationships, we would like to meet you.

Equal Employment Opportunity

BONJIL is an equal opportunity employer. Employment decisions are based on business needs, job requirements, and individual qualifications. BONJIL does not discriminate based on any status protected by applicable federal, New York State, or New York City law.

Pay: $95,000.00 - $145,000.00 per year

Work Location: In person

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Refine Your Search

retail supervisor jobs in new york ny

Flagship Sales & Experience Manager

Store Manager

Customer Care Supervisor (Remote)

Team Manager - SoHo

The North Face: Supervisor - Fifth Avenue

Retail Assistant Store Manager VM/ Ops | Flatiron

General Manager

Assistant Manager, Merchandising

The North Face: Supervisor - Flatiron

PRADA Team Manager East Hampton

Assistant Store Manager (Associate Store Team Leader)- NYC/Brooklyn Metro

Timberland: Assistant Manager - Herald Square

M&M'S New York - Retail Supervisor

Full-time Supervisor, Levi’s ®, Times Square

Stock Supervisor - New York Madison 695

The North Face: Supervisor - Fifth Avenue

VM and Operations Retail Assistant Store Manager, Soho Flagship

Customer Care Manager (Remote)

Retail Assistant Store Manager, Flatiron, NY

Retail Store Manager, 59th St, NY

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