Office Manager - Dr. Han Jo Kim
Hospital for Special Surgery —New York, NY
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- 5 years
- HIPAA
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Columbia University —New York, NY
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Total Orthopedics & Sports Medicine —Syosset, NY
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Clinical Director, OMH Outpatient Clinic
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Office Manager - Dr. Han Jo Kim

Hospital for Special Surgery -
New York, NY

Apply Now

Job Details

Full-time
$35.16 - $53.71 an hour

Qualifications

HIPAA compliance
Spreadsheets
In-person customer service
HIPAA
Healthcare privacy protection
Productivity software

Full Job Description

How you move is why we’re here. ®
Now more than ever.

Get back to what you need and love to do.
The possibilities are endless...

Now more than ever, our guiding principles are helping us in our search for exceptional talent - candidates who align with our unique workplace culture and who want to maximize the abundant opportunities for growth and success.

If this describes you then let’s talk!

HSS is consistently among the top-ranked hospitals for orthopedics and rheumatology by U.S. News & World Report. As a recipient of the Magnet Award for Nursing Excellence, HSS was the first hospital in New York City to receive the distinguished designation. Whether you are early in your career or an expert in your field, you will find HSS an innovative, supportive and inclusive environment.

Working with colleagues who love what they do and are deeply committed to our Mission, you too can be part of our transformation across the enterprise.

Emp Status

Regular Full time

Work Shift

Compensation Range

The base pay scale for this position is $35.16 - $53.71. In addition, this position will be eligible for additional benefits consistent with the role. The salary of the finalist selected for this role will be determined based on various factors, including but not limited to: scope of role, level of experience, education, accomplishments, internal equity, budget, and subject to Fair Market Value evaluation. The hiring range listed is a good faith determination of potential compensation at the time of this job advertisement and may be modified in the future.

What you will be doing

Responsibilities:

Interact with patients and their families in person, on the phone and via email communications in a professional, personable and empathetic manner
Answer phone calls and make calls to patients, physicians and other staff
Patient check out after appointments and return visit scheduling
Schedule surgical cases and new clinic appointments
Manage physician’s professional calendars
Act as a liaison between the office and other hospital staff
Manage front end payment collection and insurance authorizations
Train, oversee, and develop junior staff within physician office (as applicable)
Proactively identify ways to enhance physician office operations

Required Qualifications/Skills:

Associate’s degree required, Bachelor’s degree highly desirable. 5-7 years physician office experience may be considered in lieu of education.
Attention to detail and able to relay messages and information accurately
Ability to derive practical solutions independently in a fast-paced environment, but can escalate patient care issues appropriately, if necessary
Follow through with tasks to completion, goes above and beyond for key tasks or critical patient needs
Adherence to patient privacy and HIPAA protection of data, information, as well as other HSS policies
Strong computer and internet skills including proficiency with Microsoft Excel, PowerPoint and Word.
Must possess ability to learn new software tools & systems as required on the job
Ability to effectively and accurately follow directions and/or instructions
Superior written and oral communication skills
Exceptional customer service skills
Self-motivated, detail-oriented, and pragmatic; Energized by working in a fast-paced, evolving environment
Strong organizational and problem-solving skills, ability to multi-task is a must

Desired Qualifications:

EPIC EMR experience
Familiarity with medical terminology and medical billing/insurance is helpful; the ability to learn and apply new information quickly is key

Non-Discrimination Policy
Hospital for Special Surgery is committed to providing high quality care and skilled, compassionate, reliable service to our community in a safe and healing environment. Consistent with this commitment, Hospital for Special Surgery provides care, admits, and treats patients and provides all services without regard to age, race, color, creed, ethnicity, religion, national origin, culture, language, physical or mental disability, socioeconomic status, veteran or military status, marital status, sex, sexual orientation, gender identity or expression, or any other basis prohibited by federal, state, or local law or by accreditation standards.

Apply Now

Refine Your Search

clinic operations manager jobs in new york state

Office Manager - Dr. Han Jo Kim

Practice Operations Manager II

Operations Manager Ambulatory - FT - Day Shift

Senior Director, Veterinary Clinic Operations, Community Medicine – East

Vice President, Operations - Remote

Health Service Administrator, Correctional Health Services

Clinic Manager / Medical Office Manager

Nurse Manager - Hematology/Oncology Clinic

Assistant Nurse Manager - Intensive Care Unit (ICU)

Medical Office Manager (Multiple locations available)

Outpatient Supervisor, LCSW

Automated Maintenance Technician II, III, IV

Billing Supervisor

Medical Spa Clinic Manager

Manager, Physical Therapist - up to $15k Sign on Bonus

Clinical Care Manager, Registered Nurse

Clinic Sales & Experience Manager

Revenue Cycle Director

Clinical Director, OMH Outpatient Clinic

Assistant Clinical Manager, RN

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