Top 167 Desktop support technician Jobs in New York State

Network Administrator
Town of Colonie —Latham, NY
- From $99,191 a year
- Full-time
- Background check
- Computer Science
- Writing skills
- Health insurance
- Dental insurance
Quick Apply
IT Support Specialist
Express IT Solutions —Fayetteville, NY
- $22 - $25 an hour
- Urgently hiring
- Google Workspace
- Mid-level
- Residential
- Health savings account
- Paid holidays
Quick Apply
7d
IT Support Engineer
TAG Solutions —Menands, NY
- $25 - $35 an hour
- Full-time
- Background check
- Software troubleshooting
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
Desktop Support Technician
Ovation Workplace Services —Niskayuna, NY
- $40,000 - $49,920 a year
- Weekends as needed
- Computer Science
- Mid-level
- Office
- Health insurance
- Dental insurance
Quick Apply
3d
IT deployment tech level 2
Insight Global —New York, NY
- $28 - $30 an hour
- Contract
- Mid-level
- Clinic
- In-person
- Health insurance
- Dental insurance
Quick Apply
14d
Desktop Support Technician
DEPARTMENT OF FINANCE —Manhattan, NY
- $95,233 - $112,346 a year
- Full-time
- Computer Science
- Mid-level
- Office
- Work from home
- Loan forgiveness
Computer Support Technician II
New York University —New York, NY
- $38.10 an hour
- Full-time
- Mid-level
- High school diploma or GED
- University
Desktop Support Technician
L3Harris Technologies —North Amityville, NY
- $59,000 - $127,000 a year
- Mid-level
- High school diploma or GED
- Analysis skills
- Paid holidays
- Disability insurance
8d
Desktop Technican
Bloomberg —New York, NY
- $70,000 - $75,000 a year
- Azure
- Computer Science
- Mid-level
- Paid holidays
- Disability insurance
Service Desk Technician
DEPT OF ENVIRONMENT PROTECTION —Queens, NY
- $71,577 - $105,156 a year
- Full-time
- Mid-level
- Office
- High school diploma or GED
- Loan forgiveness
IT SUPPORT TECHNICIAN
Callen-Lorde Community Health Center —New York, NY
- $65,000 - $75,000 a year
- Full-time
- Hybrid work
- Computer science
- Computer Science
- HIPAA
- Commuter assistance
- Disability insurance
Quick Apply
IT Desktop Support, Incident Technician
Allied digital service limited —New York, NY
- $24 an hour
- Weekends as needed
- Customer service
- Mid-level
- Office
- Health savings account
- Health insurance
Quick Apply
9d
Desktop Support Technician - Overnight Shift- Onsite
Lincoln IT —New York, NY
- $28 - $30 an hour
- Overnight shift
- Mid-level
- In-person
- 2 years
Quick Apply
IT Helpdesk Technician
Elevate Technology Group —Manhattan, NY
- $60,000 - $70,000 a year
- Google Workspace
- Mid-level
- Office
Desktop Technician
Agency DEPT OF HEALTH/MENTAL HYGIENE —New York, NY
- $59,537 - $68,468 a year
- Full-time
- Mid-level
- Office
- High school diploma or GED
- Wellness program
- Health insurance
Tier 1 Help Desk Technician
5Q Partners, LLC —New York, NY
- $70,000 a year
- Full-time
- Computer science
- Computer Science
- Mid-level
- Health savings account
- Health insurance
Quick Apply
Desktop Technician Level 1
Municipal Credit Union —New York, NY
- $21.15 - $33.03 an hour
- Full-time
- Azure
- Inventory management
- Mid-level
- Paid holidays
- Disability insurance
Quick Apply
IT Technician
Situation Group —New York, NY
- $65,000 - $85,000 a year
- Full-time
- Mid-level
- Office
- Windows
- Paid holidays
- Disability insurance
Quick Apply
Help Desk Technician
NEOVERA LLC —New York, NY
- $110,000 - $115,000 a year
- Full-time
- Mid-level
- Windows
- 4 years
Quick Apply
IT Support Technician
Metro Vein Centers —New York, NY
- $60,000 - $72,000 a year
- Full-time
- Google Workspace
- Medical office experience
- HIPAA
- Paid holidays
- Disability insurance
Quick Apply

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Network Administrator

Town of Colonie
Latham, NY

Quick Apply

Job Details

Full-time
From $99,191 a year

Benefits

Health insurance
Dental insurance
401(k)
Flexible spending account
Paid time off
Employee assistance program
Vision insurance
Life insurance
Retirement plan

Qualifications

Network administration
Computer Science
Intrusion prevention systems (IPS)
Incident management
Security system
Server administration
Bachelor's degree
Computer hardware
Storage management (system administration)
Information Technology

Full Job Description

This position is required to be in-person, no telework or remote options are available.

DISTINGUISHING FEATURES OF THE CLASS:

The Network Administrator is responsible for the implementation and maintenance of all of the Town’s computer networks and systems including servers, VPNs, IP connectivity, and security including firewalls, switches and routers, interconnectivity, and web and remote services including multi-factor authentication and voice IP traffic.

The Network Administrator provides general support for the MIS infrastructure including configuration, installation and administration of hardware, software, peripherals, and network components. The incumbent provides technical oversight and guidance in the maintenance of the network systems including servers, video surveillance systems, security systems mobile device management, and remote device access systems.

The incumbent is responsible for the Town’s cyber security program including installation and management of cybersecurity products, incident reporting management, and resolution of issues. Under the guidance of the Director of Management Information Services, the incumbent researches new industry developments including software alternatives, cybersecurity tools, system productivity tools and projected departmental use. Work is performed under the general supervision of the Director with the ability and latitude for independent action. The incumbent does related work as required.

TYPICAL WORK ACTIVITIES:

Installs, implements, and supports computer networks and systems including servers, VPNs, routers, switches and other physical hardware for a virtual and physical environment;
Monitors and maintains network and software systems in performing troubleshooting and resolution of associated problems:
Implements and manages the Town’s cybersecurity program including threat assessment, identification and resolution;
Implements and supports multi-factor authentication for all remote systems including incident reporting management and follow-up and resolution of issues;
Implements patch management for servers, endpoint, firewalls and switches on a regular basis;
Customizes, installs and supports all local and wide-area network and server-based software and hardware including the development of new virtual private network paths to enable secure mobile device access;
Performs desktop engineering including configuring and installing operating system images and configuring software in light of individual user application security requirements and managing IP addresses;
Conducts performance management of systems to proactively identify and resolve issues;
Conducts performance analysis on network hardware and software to ensure optimal system performance;
Develops advanced technological solutions and guides their development to a final product or solution;
Coordinates and participates in special projects as required.

FULL PERFORMANCE KNOWLEDGE, SKILLS, ABILITIES, AND PERSONAL CHARACTERISTICS:

Thorough knowledge of administering a Windows Network Environment including Active Directory, DNS, Group Policy, TCP/IP networking, RDP; thorough knowledge of Microsoft Exchange Administration and Vmware / HyperV based on virtualization environment; Cyber Security threat identification and remediation and Windows Desktop support; ability to troubleshoot and support client server environment and perform all network administration functions, configuration, maintenance and support; thorough knowledge in computer repair and maintenance; ability to communicate clearly, both orally and in writing with network users, technicians and vendors; ability to gather and analyze network information and draw logical conclusions; ability to move equipment and work in confined spaces while working on network equipment; good judgment; resourcefulness; dependability; physical condition commensurate with the demands of the position.

MINIMUM QUALIFICATIONS

A) Possession of a Master’s Degree in Computer Science, Information Technology, Software Engineering or a closely related field, and four (4) years of related work experience in network administration, installation, support and maintenance, and cyber security threat identification and remediation. Candidates must have Windows Network knowledge including experience with Active Directory; OR

B) Possession of a Bachelor’s Degree in Computer Science, Information Technology, Software Engineering or a closely related field, and five (5) years of related work experience in network administration, installation, support and maintenance, and cyber security threat identification and remediation. Candidates must have Windows Network knowledge including experience with Active Directory.

Note: The degree must have been awarded by a college or university accredited by a regional, national, or specialized agency recognized as an accrediting agency by the U.S. Department of Education/U.S. Secretary of Education. If the degree was awarded by an educational institution outside the United States and its territories, the candidate must provide independent verification of equivalency. A list of acceptable companies who provide this service can be found on the Internet at http://www.cs.ny.gov/jobseekers/degrees.cfm. The candidate must pay the required evaluation fee.

Job Type: Full-time

Pay: From $99,191.00 per year

Benefits:

401(k)
Dental insurance
Employee assistance program
Flexible spending account
Health insurance
Life insurance
Paid time off
Retirement plan
Vision insurance

Education:

Bachelor's (Required)

Experience:

Network administration: 4 years (Required)

Work Location: In person

Quick Apply

Refine Your Search

desktop support technician jobs in new york state

Network Administrator

IT Support Specialist

IT Support Engineer

Desktop Support Technician

IT deployment tech level 2

Desktop Support Technician

Computer Support Technician II

Desktop Support Technician

Desktop Technican

Service Desk Technician

IT SUPPORT TECHNICIAN

IT Desktop Support, Incident Technician

Desktop Support Technician - Overnight Shift- Onsite

IT Helpdesk Technician

Desktop Technician

Tier 1 Help Desk Technician

Desktop Technician Level 1

IT Technician

Help Desk Technician

IT Support Technician

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