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University at Albany, SUNY – Department of Educational and Counseling Psychology – Prevention Navigator (R26-24)
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Customer Service Case Navigator
Agency DEPT OF HEALTH/MENTAL HYGIENE —New York, NY
- $55,105 - $63,371 a year
- Multiple hires
- Management
- High school
- Mid-level
- Wellness program
- Health insurance

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Patient Navigator

Agency DEPT OF HEALTH/MENTAL HYGIENE
New York, NY

Apply Now

Job Details

Full-time
$54,799 - $63,019 a year

Benefits

Wellness program
Health insurance
Pension plan
Work from home
Loan forgiveness

Qualifications

High school diploma or GED

Full Job Description

Patient Navigator

DEPT OF HEALTH/MENTAL HYGIENE

Posted on

06/08/2026

Full-time

Location

NYC-ALL BOROS

Exam may be required

Department

Clinical Operations

Salary range: $54,799.00 – $63,019.00

Save

Job Description

ONLY PERMANENT EMPLOYEES IN THE TITLE AND THOSE THAT ARE REACHABLE ON THE PUBLIC HEALTH ADVISER CIVIL SERVICE LIST ARE ELIGIBLE TO APPLY.

Division/Program Summary:
The mission of the Bureau of Public Health Clinics is to promote a healthy community by providing New Yorkers with the resources needed to make informed and empowered health decisions; identify and treat tuberculosis and provide immunization and sexual health services regardless of ability to pay or immigration status. It is the Bureau's vision to provide timely, accessible, high-quality, equitable and respectful care that helps improve the lives of our patients and contribute to a healthier community.

Position Summary:
The Public Health Advisor / Patient Navigator will report directly to a Navigation Supervisor and assist patients who are seeking HIV prevention services.

Job Duties and Responsibilities:

Oversee caseload of STD clinic patients who are seeking HIV prevention services; ensure that the patient is connected to prevention and treatment services and the patient adheres to the established plan of care.
Deliver health education and health promotion messages according to STD clinical protocols.
Coordinate logistics for plan adherence such as appointment reminders, scheduling, medication adherence, arranging transportation and others as needed.
Collaborate with STD clinic staff to identify qualified candidates for the program.
Perform rapid HIV screening and provide results and advising in a confidential manner per bureau protocol.
Maintain liaison with health care providers and others including public and private agencies to expedite the efficient follow-up and treatment of patients enrolled in program.

Why you should work for us:

Benefits: City employees are entitled to unmatched benefits such as:

o a premium-free health insurance plan that saves employees over $10K annually, per a 2024 assessment.
o additional health, fitness, and financial benefits may be available based on the position’s associated union/benefit fund.
o a public sector defined benefit pension plan with steady monthly payments in retirement.
o a tax-deferred savings program and
o a robust Worksite Wellness Program that offers resources and opportunities to keep you healthy while serving New Yorkers.

Work From Home Policy: Depending on your position, you may be able to work up to two days during the week from home.

- Job Security - you could enjoy more job security compared to private sector employment and be able to contribute to making NYC a healthy place to live and work.

Established in 1805, the New York City Department of Health and Mental Hygiene (NYC Health Department) is the oldest and largest health department in the U.S., dedicated to protecting and improving the health of NYC. Our mission is to safeguard the health of every resident and cultivate a city where everyone, regardless of age, background, or location, can achieve their optimal health. We provide a wide array of programs and services focused on food and nutrition, anti-tobacco support, chronic disease prevention, HIV/AIDS treatment, family and child health, environmental health, mental health, and social justice initiatives. As the primary population health strategist and policy authority for NYC, with a rich history of public health initiatives and scientific advancements, from addressing the 1822 yellow fever outbreak to the COVID-19 pandemic, we serve as a global leader in public health innovation and expertise.

Come join us and help to continue our efforts in making a difference in the lives of all New Yorkers!

Commitment to Equity:

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.

The NYC Health Department is an inclusive equal opportunity employer committed to providing access and reasonable accommodation to all individuals. To request reasonable accommodation to participate in the job application or interview process, contact Sye-Eun Ahn, Director of the Office of Equal Employment Opportunity, at [email protected] or 347-396-6549.

PUBLIC HEALTH ADVISER - 51191

Minimum Qualifications

1. A baccalaureate degree from an accredited college, including or supplemented by twelve semester credits in health education, or in health, social or biological sciences; or
2. A baccalaureate degree from an accredited college, and six months of full-time satisfactory experience in a health promotion or disease intervention/prevention program, performing one or more of the following: interviewing, conducting field investigations, assessing health risks, making referrals, or collecting and analyzing epidemiological data; or
3. A four-year high school diploma or its educational equivalent, and four years of full-time satisfactory experience as described in "2" above; or
4. Education and/or experience equivalent to "1", "2" or "3" above. Undergraduate college credit can be substituted for experience on the basis of 30 semester credits from an accredited college for one year of full-time experience. However, all candidates must have a four-year high school diploma or its educational equivalent, and either twelve semester credits as described in "1" above or six months of experience as described in "2" above.
Additional Requirements
A. To be assigned to Assignment Level II, candidates must have, in addition to meeting the minimum qualification requirements listed above, at least one year of experience as a Public Health Adviser, Assignment Level I, or at least one additional year of experience as described in Qualification Requirement "2" above.

55a Program

This position is also open to qualified persons with a disability who are eligible for the 55-a Program. Please indicate at the top of your resume and cover letter that you would like to be considered for the position through the 55-a Program.

Public Service Loan Forgiveness

As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education’s website at https://studentaid.gov/pslf/.

Residency Requirement

New York City residency is generally required within 90 days of appointment. However, City Employees in certain titles who have worked for the City for 2 continuous years may also be eligible to reside in Nassau, Suffolk, Putnam, Westchester, Rockland, or Orange County. To determine if the residency requirement applies to you, please discuss with the agency representative at the time of interview.

Additional Information

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.

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Job ID

769349

Posted until

08/07/2026

Title code

51191

Civil service title

PUBLIC HEALTH ADVISER

Title classification

Competitive-1

Business title

Patient Navigator

Experience level: Experienced (non-manager)

Job level

Number of positions

Work location

295 Flatbush Ext Brooklyn

Category: Health

Patient Navigator

Apply Now

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