Top 796 Network operations technician Jobs in New York State

Technical Support Representative
GoNetspeed —Rochester, NY
- $20 - $25 an hour
- Full-time
- Mid-level
- Office
- Organizational skills
- Health savings account
- Health insurance
Quick Apply
IT Technician, Bureau of IT Infrastructure and Support Services
DEPT OF HEALTH/MENTAL HYGIENE —Queens, NY
- $71,434 a year
- Full-time
- Management
- High school
- Mid-level
- Wellness program
- Health insurance
Telecom & Technology Operations Technician
CBRE —New York, NY
- $42 - $52 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Basic math
- Health insurance
- Dental insurance
Data Center Operations, Network Technician Lead
FluidStack —Buffalo, NY
- $100,000 - $150,000 a year
- Email
- 3 years
- SQL
- Fair chance
- Dental insurance
- Paid time off
Desktop Technician
Agency DEPT OF HEALTH/MENTAL HYGIENE —New York, NY
- $59,537 - $68,468 a year
- Full-time
- Mid-level
- Office
- High school diploma or GED
- Wellness program
- Health insurance
Patient Care Technician
DAVITA —Bronx, NY
- $23.50 - $36.50 an hour
- Weekends as needed
- Outpatient experience
- High school diploma or GED
- Clinic
- Paid training
- Health insurance
IT Systems Engineer - End-User Support (USA)
Trexquant Investment —New York, NY
- $120,000 - $150,000 a year
- Full-time
- System design
- Office
- Travel
- Dental insurance
- Vision insurance
Quick Apply
Technician, Site Services
ABACUS —New York, NY
- $85,000 - $100,000 a year
- 5 years
- Mid-level
- Office
- Disability insurance
- Health insurance
Quick Apply
Project Manager, Bureau of IT Infrastructure and Support Services
Agency DEPT OF HEALTH/MENTAL HYGIENE —Queens, NY
- $71,434 - $85,000 a year
- Full-time
- High school
- Research
- Office
- Wellness program
- Health insurance
IT Field Services Build Administrator, IT Operations
Tesla —Manhattan, NY
- $26.28 - $50.76 an hour
- Full-time
- Azure
- Dealership
- 5 years
- Commuter assistance
- Health savings account
Desktop Support Technician
B&H Photo —New York, NY
- $30.00 - $37.50 an hour
- Full-time
- Research
- Mid-level
- Office
- Health insurance
- 401(k)
Quick Apply
5d
Disaster Preparedness Assistant (NY HELPS)
State of New York - Homeland Security and Emergency Services, Division of —Albany, NY
- $50,425 - $61,548 a year
- Weekends as needed
- Background check
- Databases
- Driver's License
Senior Consultant MIS- L A
NYC Health + Hospitals —New York, NY
- $72,721 - $95,000 a year
- Online Application
- Computer Science
- 5 years
- System design
- Commuter assistance
- Paid holidays
NOC Technician I
TGIPOWER LLC —Brooklyn, NY
- $60,000 - $75,000 a year
- Full-time
- Office
- Windows
- High school diploma or GED
- Health insurance
- Dental insurance
Quick Apply
Systems & Network Technician
cb20 —Burnt Hills, NY
- $22 - $26 an hour
- Weekends as needed
- Computer Science
- Mid-level
- High school diploma or GED
Quick Apply
Data Center Technician
NTT DATA —New York, NY
- $40 - $45 an hour
- Remote
- Mid-level
- Bachelor's degree
- Experience equivalent to degree accepted
Quick Apply
3d
Help Desk Support Technician I
FORTUNE SOCIETY INC —Long Island City, NY
- $24.73 - $27.48 an hour
- Full-time
- Windows
- High school diploma or GED
- Ability to lift 50 pounds
Quick Apply
System Support Specialist - Full Time; 9171-318-N
Catholic Charities Brooklyn and Queens —Brooklyn, NY
- $70,000 - $78,400 a year
- Weekends as needed
- Computer science
- Computer Science
- Adults
- Paid holidays
- Health insurance
Quick Apply
Senior Helpdesk Technician
City of New York —New York, NY
- $71,434 - $82,149 a year
- Full-time
- High school diploma or GED
- Bachelor's degree
- Organizational skills
Quick Apply
IT Support Technician
SpaceX —Canandaigua, NY
- $29 - $45 an hour
- Overtime
- Mid-level
- High school diploma or GED
- Driver's License
- Paid parental leave
- Employee stock purchase plan

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network operations technician jobs near new york state

Technical Support Representative

GoNetspeed -
Rochester, NY

Quick Apply

Job Details

Full-time
$20 - $25 an hour

Benefits

Health savings account
Health insurance
Dental insurance
Flexible spending account
Paid time off
Employee assistance program
Vision insurance
401(k) matching
Employee discount
Life insurance
Referral program

Qualifications

Customer communication
Project management experience in technology

Full Job Description

Here at GoNetspeed, we believe in the power of connectivity. We believe that life doesn’t wait for us to catch up. We believe that providing the fastest and most reliable Internet to the communities we serve means committing to the present and building for the future.

And we believe that our amazing team of employees are the key to our future and vision of connecting communities for today and for whatever comes next. If this excites you, come and join our team.

The Technical Support Technician position will be a key position within GoNetspeed's Network Operations Center. This candidate will be responsible for providing Level I and potentially some Level II troubleshooting and technical assistance in the areas of Wi-Fi, PON Networks, Internet and VoIP. This person will directly report to the NOC Manager and will interface with the other work groups as needed.

Essential Job Functions:

Clearly documenting all calls via our trouble ticketing system.

Communicating complex technical issues to customers in an easy-to-understand manner.

Respond professionally and proficiently to customers.

Perform customer call backs as appropriate and small business customer support.

Proactively monitor all in-service systems and respond to major events appropriately.

Ability to work in a fast-paced environment and multi-task proficiently.

Level I Support:

Answer incoming customer repair calls.

Be the first point of contact for our customers concerning technical / small business account support.

Troubleshoot with customers.

Troubleshoot Wi-Fi and VoIP related issues.

New installation setup – data and/or voice.

Resolve customer complaints of any type.

Ability to navigate a number of systems for outside plant, customer management, back-office support, etc.

Ability to resolve order issues and handle escalations.

Preferred Skills:

Post-secondary education in a related field or equivalent work experience preferred.

Proficiency in the use of Microsoft Office applications.

Strong project management and organizational skills are essential.

Excellent interpersonal, relationship, and communication skills (written and oral).

Understanding of network technology industry and terminology.

Education and Experience:

Associate Degree in Information Technology preferred with at least 2 years' experience in a Technical Support role.

Benefits:

401(k)

401(k) matching

Dental insurance

Employee assistance program

Employee discount

Flexible spending account

Health insurance

Health savings account

Life insurance

Paid time off

Referral program

Vision insurance

GoNetspeed is an equal opportunity employer and does not discriminate on the basis of age, sex, gender identity, color, race, creed, national origin, religious persuasion, marital status, political belief, or disability.

Thank you for choosing GoNetspeed as your potential next employer! We know you have other options when selecting an employer of choice and are so glad you chose to apply with us.

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Refine Your Search

network operations technician jobs in new york state

Technical Support Representative

IT Technician, Bureau of IT Infrastructure and Support Services

Telecom & Technology Operations Technician

Data Center Operations, Network Technician Lead

Desktop Technician

Patient Care Technician

IT Systems Engineer - End-User Support (USA)

Technician, Site Services

Project Manager, Bureau of IT Infrastructure and Support Services

IT Field Services Build Administrator, IT Operations

Desktop Support Technician

Disaster Preparedness Assistant (NY HELPS)

Senior Consultant MIS- L A

NOC Technician I

Systems & Network Technician

Data Center Technician

Help Desk Support Technician I

System Support Specialist - Full Time; 9171-318-N

Senior Helpdesk Technician

IT Support Technician

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