Top 4918 Overnight customer service representative Jobs in New York State

Customer Service Representative
Concentric LLC —Cobleskill, NY
- $23 - $27 an hour
- Overtime
- Hybrid work
- ERP systems
- Mid-level
- High school diploma or GED
- Health savings account
- AD&D insurance
Quick Apply
Customer Service Representative (Job #33226)
InnoSource —Troy, NY
- $19 an hour
- Full-time
- Hybrid work
- No experience needed
- In-person
- Associate's degree
- Paid training
- Health insurance
Quick Apply
Customer Service Rep
Lincare Inc. —Farmingdale, NY
- $17 - $23 an hour
- High school diploma or GED
- Ability to lift 50 pounds
- Medical terminology
- Health insurance
- Dental insurance
Quick Apply
Customer Service Representative
UnitedHealth Group —Cooperstown, NY
- $16 - $29 an hour
- Overtime
- 18 years or older
- Hospital
- Computer literacy
- On-the-job training
8d
Remote Customer Service/Sales Representative
Agent Alliance —Forest Hills, NY
- $65,000 - $70,000 a year
- Full-time
- Remote
- Entry level
- Paid training
- Health insurance
Quick Apply
Customer Service Remote Agent Position
Global Contact Services —Long Island City, NY
- $16.50 - $17.00 an hour
- Overtime
- Remote
- Entry level
- Paid training
Customer Service Toll Free Line Operator
UnitedHealthcare —Lake Katrine, NY
- $16 - $29 an hour
- Overtime
- Remote
- 18 years or older
- Pass drug screening
- Windows
- On-the-job training
3d
Provider Services Representative
MJHS —New York, NY
- $40,000 - $43,000 a year
- Full-time
- Remote
- Mid-level
- 3 years
- High school diploma or GED
- Health insurance
- Dental insurance
Temporary Member Services Representative - REMOTE
Quorum Federal Credit Union —Purchase, NY
- $21 an hour
- Temporary
- Remote
- Microsoft Excel
- High school diploma or GED
- US work authorization
Customer Service Representative
LPS Direct —Farmingdale, NY
- $25 an hour
- Part-time
- Hybrid work
- Microsoft Excel
- Microsoft Outlook
- Computer literacy
Quick Apply
5d
Customer Service Representative I
Versant Health —Albany, NY
- $16.50 - $17.75 an hour
- Full-time
- Remote
- HIPAA
- High school diploma or GED
- 1 year
- Health insurance
- Dental insurance
Customer Service Representative
IME Guards —Queens, NY
- $45 - $55 an hour
- Part-time
- Microsoft Word
- High school diploma or GED
- Driver's License
Quick Apply
9d
Access Service Representative
Northwell Health —Staten Island, NY
- $27.38 - $29.38 an hour
- Part-time
- Hospital
- English
- High school diploma or GED
5d
Participant Services Representative ( 2 years plus of Health & Welfare Customer Service experience)
IATSE National Benefit Funds —New York, NY
- $41.64 an hour
- Full-time
- Hybrid work
- Customer service
- Computer literacy
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
Customer Service Representative
Independent Health —Buffalo, NY
- $19 an hour
- Overtime
- Hybrid work
- Research
- Office
- High school diploma or GED
- Paid time off
Customer Service Representative
Truebond Agency —New York, NY
- $24.28 - $29.24 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Analysis skills
Quick Apply
2d
Customer Service Representative
Howell —Elmira, NY
- $24 - $34 an hour
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Paid training
- Health insurance
Cargo Agent (Customer Service Agent) - JFK
Delta Airlines —New York, NY
- From $23.63 an hour
- Full-time
- 18 years or older
- High school
- Computer literacy
- Paid parental leave
- Paid holidays
6d
Member Service Representative
S3 Shared Services —New York State
- $39,998 a year
- Full-time
- Remote
- 5 years
- Mid-level
- Communication skills
- Wellness program
- AD&D insurance
Customer Service Representative
Optum —Cooperstown, NY
- $16 - $29 an hour
- Overtime
- 18 years or older
- Hospital
- Computer literacy
- On-the-job training
9d

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Customer Service Representative

Concentric LLC -
Cobleskill, NY

Quick Apply

Job Details

Full-time
$23 - $27 an hour

Benefits

Health savings account
AD&D insurance
Paid holidays
Disability insurance
Health insurance
Dental insurance
Flexible spending account
Paid time off
Vision insurance
401(k) matching
Opportunities for advancement
Pet insurance

Qualifications

Customer communication
Customer relationship building
High school diploma or GED
Computer skills
Cross-functional collaboration

Full Job Description

Description:

Concentric is the first national industrial power services organization delivering forklift and critical power as well as maintenance solutions that ensure uninterrupted, sustainable facility power. The company’s signature solutions, Guaranteed POWER® and Perpetual POWER® are industry firsts, improving reliability, sustainability, and safety to solve the power problem for facility leaders. Concentric helps data centers, distributors, manufacturers, utilities, communications infrastructure and more develop resilience in their power systems while making the energy transition with less risk. With a national network of service professionals, Concentric provides engineering, installation and maintenance/management for power equipment including backup batteries, UPSs, generators, energy storage, micro grids, forklift power, onsite maintenance and more. Learn more at concentricusa.com.

Job Summary

The Customer Service Representative is responsible for managing information, systems, and process flows surrounding customer and Technician experiences. This position provides specialized assistance to customers by acting on a variety of requests including, but not limited to demo requests, pricing related projects and other related activities that will support sales associates, service management, and Technicians in achieving excellent customer service. They will also act as a liaison between Engineering, Customer Care managers, Accounting, and customers to ensure all orders, sales, and work meet Concentric’s standards. This position reports to the Service Manager, Director of Operations, Lead Customer Service Representative, or any other individual as assigned by management. This position has no direct reports.

Key Job Responsibilities:

Reliable attendance and punctuality.
Communicate job progress or issues to Service Managers, Account Managers, and/or Parts Coordinator as needed.
Answer incoming calls with a positive attitude and professional demeanor.
Track and manage customer assets and update customer contracts as needed.
Work safely, follow all safety requirements, and complete safety training as required.
Work independently or with a team in a professional manner.
Other duties as assigned by supervisor.

Key Performance Measurements:

A score card that reflects team performance in areas such as safety, efficiency, work order completion, customer satisfaction, and issue resolution.
Demonstrates complex scheduling ability, resulting in high degree of technician efficiency.
Management observation regarding attitude, diligence, team contributions, and willingness & ability to learn new skills and information.
Other key metrics prescribed by Concentric Motive Power leadership, resulting in positive customer and Company impact.

Requirements:

High School or GED Diploma required. Prefer an associate degree from an approved two-year college or university or equivalent experience.
Must have proficient computer skills with Excel, Word, and data management capabilities.
Previous Enterprise Resource Planning (ERP) system experience a plus.
Strong communication, problem solving, and analytical skills.
Ability to organize work and work independently, with limited supervision.
Ability to work collaboratively with individuals from diverse backgrounds across locations and departments.
Ability to clearly articulate ideas (both written and verbal) to both internal and external customers and to listen effectively to customer needs.
Ability to adapt to a fast-changing environment.
Must be able to pass a pre-employment testing, where applicable by law.
Willingness to work occasional overtime.
Travel up to 5% of the time, some overnight travel required.
- This job description is subject to change at any time.

Benefits

At Concentric we believe that Our People are what make us great and help us deliver exceptional customer service! We offer industry leading Benefits to include:

Competitive pay – Plus incentive opportunities and overtime potential for our hourly employees!
Three medical plan options with employer premium contribution that start on day one.
Employee paid dental and vision insurance that starts on day one.
Health Savings Account (HSA) with company contribution on eligible High-Deductible Health Plans (HDHP).
Medical and dependent care Flexible Spending Accounts (FSA) available.
Company-paid life and AD&D insurance, short-term and long-term disability coverage that start on day one.
Company 401K plan with 100% match on the first 4% of employee contributions.
8 paid holidays.
Full-time Employees receive a total of 128 Hours of Paid Time Off (PTO) Annually.
We offer employee paid accident, critical illness, and hospital indemnity insurance.
We offer employee paid legal plans, identity protection, pet insurance, and home & auto discounts.
Training and mentoring – Learn from our experts in the industry.
Advancement opportunities.

The benefits listed are subject to change at any time. Please speak with an HR Representative for details. In the case of conflict between the information listed and the official plan documents, the plan documents will always govern.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is occasionally required to wear approved Personal Protective Equipment (PPE), carry tools; use hands to maneuver, handle, or feel; and talk or hear. The employee is occasionally required to walk and reach with hands and arms. The employee is occasionally required to stand and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision and ability to adjust focus. Employees must maintain a high level of self-awareness about their surroundings due to conditions existing in the work environment.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The work is performed in various locations, occasionally including customer sites, Concentric facilities, and often includes co-workers working side-by-side.

The Concentric Company considers applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, genetic information, marital or veteran status, or any other legally protected status.

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#LI-ED1

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Refine Your Search

overnight customer service representative jobs in new york state

Customer Service Representative

Customer Service Representative (Job #33226)

Customer Service Rep

Customer Service Representative

Remote Customer Service/Sales Representative

Customer Service Remote Agent Position

Customer Service Toll Free Line Operator

Provider Services Representative

Temporary Member Services Representative - REMOTE

Customer Service Representative

Customer Service Representative I

Customer Service Representative

Access Service Representative

Participant Services Representative ( 2 years plus of Health & Welfare Customer Service experience)

Customer Service Representative

Customer Service Representative

Customer Service Representative

Cargo Agent (Customer Service Agent) - JFK

Member Service Representative

Customer Service Representative

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