Top 2098 Member services representative Jobs in Newark, Ca

Memory Support Program Manager
The Terraces at Los Altos - a HumanGood community —Los Altos, CA
- $86,000 - $95,000 a year
- Weekends as needed
- CPR Certification
- Mid-level
- High school diploma or GED
- Health savings account
- Health insurance
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Social Services Designee- Full Time
The Terraces at Los Altos - a HumanGood community —Los Altos, CA
- $29 - $35 an hour
- Full-time
- Skilled nursing facility
- Mid-level
- Bachelor's degree
- Health savings account
- Health insurance
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Accounting Manager
AppleOne —Fremont, CA
- $95,000 - $105,000 a year
- Office
- Fair chance
- Senior level
- Dental insurance
- 401(k)
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Local City Driver
Saia LTL Freight —San Leandro, CA
- $34.55 - $39.85 an hour
- Weekends as needed
- Clean driving record
- Hazmat Endorsement
- Customer service
- Health insurance
- Dental insurance
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Pool Driver
Alameda County Industries, Inc. —San Leandro, CA
- $37.90 - $40.42 an hour
- Full-time
- Dedicated
- Clean driving record
- 5 years
- Health insurance
- Dental insurance
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Member Service Representative Level 1 (Pleasanton, CA)
BeneSys, Inc. —Pleasanton, CA
- $34.12 an hour
- Full-time
- Microsoft Word
- Basic math
- High school diploma or GED
- Paid jury duty
- AD&D insurance
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Patient Access Representative III (VC) (Part-time)
Stanford Health Care —Dublin, CA
- $32.56 - $36.66 an hour
- Part-time
- Microsoft Word
- Spanish
- Microsoft Excel
3d
Customer Navigator I - Part-time - Evenings (8HRS)
Stanford Health Care —Palo Alto, CA
- $38.15 - $42.96 an hour
- Part-time
- Hospital
- Computer literacy
- Windows
- Health insurance
9d
Guest Services Representative
Cooley LLP —Palo Alto, CA
- $30 - $36 an hour
- Overtime
- Inventory management
- English
- Bachelor's degree
- Commuter assistance
- Health savings account
Member Service Representative Level 1 (San Jose, CA)
BeneSys, Inc. —San Jose, CA
- $34.12 an hour
- Full-time
- Microsoft Word
- Basic math
- Mid-level
- Paid jury duty
- AD&D insurance
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Customer Service Representative I
Santa Clara Family Health Plan —San Jose, CA
- $55,958 - $81,139 a year
- Full-time
- Spanish
- Microsoft Outlook
- High school diploma or GED
Pharmacy Service Representative - (Full-Time, 8-Hour Day Shifts/Hybrid)
Stanford Health Care —Palo Alto, CA
- $31.30 - $35.25 an hour
- 8 hour shift
- Microsoft Word
- Microsoft Outlook
- Computer literacy
11d
Patient Access Representative Lead
Stanford Health Care —Palo Alto, CA
- $36.66 - $41.30 an hour
- Full-time
- Microsoft Word
- Spanish
- Microsoft Excel
Team Member
Planet Fitness —Fremont, CA
- $19 - $21 an hour
- Part-time
- 18 years or older
- Computer literacy
- High school diploma or GED
- Health insurance
- Dental insurance
Quick Apply
Medical Assistant
Silicon Valley Medical Development —San Jose, CA
- $29 - $31 an hour
- Weekends as needed
- Bilingual
- Basic math
- Urgent Care
Temp IT User Support Specialist
Santa Clara Family Health Plan —San Jose, CA
- $67,863 - $101,795 a year
- Temporary
- Computer science
- Microsoft Excel
- Microsoft Outlook
Customer Service Representative (Temporary)
Santa Clara Family Health Plan —San Jose, CA
- $26 an hour
- Temporary
- Bilingual
- Spanish
- Microsoft Outlook
Quick Apply
Patient Service Representative
My Best Homecare —San Jose, CA
- $25 - $30 an hour
- Full-time
- Spanish
- Computer literacy
- Medical office experience
- Paid holidays
- Health insurance
Quick Apply
Clerical Assistant Level 1 (Pleasanton, CA)
BeneSys, Inc. —Pleasanton, CA
- $31.49 an hour
- Full-time
- Heavy lifting
- Office
- High school diploma or GED
- Paid jury duty
- AD&D insurance
Quick Apply
10d
Contact Center Representative - Hybrid Remote
Star One Credit Union —Sunnyvale, CA
- $52,300 - $71,800 a year
- Rotating weekends
- Hybrid work
- Mid-level
- Finance
- Bachelor's degree
- Profit sharing
- Paid holidays
Quick Apply

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Memory Support Program Manager

The Terraces at Los Altos - a HumanGood community -
Los Altos, CA

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Job Details

Full-time
$86,000 - $95,000 a year

Benefits

Health savings account
Health insurance
Dental insurance
Tuition reimbursement
Paid time off
Cell phone reimbursement
401(k) 4% Match
Employee assistance program
Vision insurance
401(k) matching

Qualifications

CPR Certification
Experience working with individuals with dementia
Staff supervision
Mental health and behavioral care
Team supervision
Patients with cognitive disabilities
Social service program staff supervision
High school diploma or GED
First Aid Certification
First aid and CPR

Full Job Description

The Memory Support Program Manager coordinates the memory support program to ensure that the physical, social & emotional needs of the residents and their families are met. As a representative and team member of the company, this position is expected to present oneself in a manner that reflects professionalism and ensures resident satisfaction.

This is a full-time position | Schedule: Monday - Friday. Weekend as needed.

Pay range is $86,000 - $95,000 a year depending on experience.

To be successful in the role, you would have:

- Must have at least 3 to 5 years prior related experience with people living with dementia and at least 1 year of supervision experience.
- High School Diploma or equivalent;
- Bachelor Degree preferred
- Prefer 2+ years’ experience in assisted living management.
- First Aid certified and CPR training required

Work Duties

Keeps the HumanGood Memory Support Program Philosophy at the core of all planning and implementation of activities and care to meet the specific needs of residents;
Supervises Team Members in the Memory Support; supervision includes management of work schedules, hiring, training, evaluating, employee development, coaching, discipline, salary increases, and adjustments;
Leads by example and collaborates with Director of Community Life to ensure team members engage residents in programs
Collaborates with Clinical partners to coordinate resident moves and transfers within the Memory Support;
Assure that resident profile is completed (prior to move-in preferable; no later than 3 business days after move-in) and shared with team members;
Provides orientation for new residents and family members;
Conduct and promote support and/ or educational groups for residents/ families;
Communicates with resident family members in a respectful and caring manner and provides information regarding residents’ daily life as appropriate; uses tactful, diplomatic communication techniques in potentially sensitive or emotionally charged situations;
Conducts Memory Support team member meetings, makes recommendations for training and communications and system improvements;
Coordinates with Director of Assisted Living when significant changes of residents occur which may lead to level of care change or adjustment;
Prepares and updates Level of Care Transfer Notice and Service Plans for Memory Support residents in collaboration with the Director of Wellness and Assisted Living;
Monitors and focuses on non-pharmacological solutions of behavioral expressions; involves other team members, leaders, and CSC members as needed; coaches team members to provide behavioral interventions;
Collaborates with Dining Team Members to ensure dignified dining experience
Maintains readiness for licensing and accreditation survey;
Participates in Safely You Huddle Calls, reviews falls and responses to falls; ensures permission for Safely You is obtained from families (in agreement) and maintains documentation of permission;
Ensures Wandergard system (when in place) functions per guidelines;
Leads and/ or participates in resident related meetings (Resident Review Committee Meetings, Care Plan Meetings, Family Meetings, etc.)
Completes required state training programs for Memory Support;
Manage department budget including census targets and purchases supplies as needed
Attends in-service training workshops and meetings as required;
Conducts work tasks safely and in compliance with the community safety program;
Provides effective and courteous service to all residents, guests and team members;
Promotes and protects the rights of residents;
Responds to emergencies in a prompt, calm manner;
Performs monthly safety audits and submits work orders as needed; and
Performs various related essential duties as required.

What's in it for you?

At HumanGood, we’re driven by purpose—reimagining senior living and creating communities where older adults can thrive. When you join us, you’re part of something bigger, making a meaningful impact in the lives of residents every day. Build your future where you’re supported — you’ll have the total rewards you need to build a confident, secure life for you and your family. Count on a compensation package that maximizes your health, wealth and well-being. And adds up to 40% in value to your base compensation.

We offer a comprehensive range of benefits and perks to support you, including*:

Health, Dental and Vision Plans- start the 1st of the month following your start date
20 days of paid time off (increases with years of service), plus 7 company holidays
401(k) with up to 4% employer match and no waiting on funds to vest
HSA option with employer contribution
Tuition Reimbursement and continuing education programs
$25/line unlimited cell phone plan (plus taxes and fees)

Cell Phone Stipend
5-star employer-paid employee assistance program

Please Note: Benefit eligibility is determined by employment status and regularly scheduled hours.

And as team members support residents, HumanGood supports team members. Here, you'll have the benefits and compensation you need to build a secure life for your family, and real opportunities to grow in your career, gain leadership skills and develop personally. Join us. You'll make a difference by helping our team members and our residents realize their full human potential.

Learn more at www.HGcareers.org

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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Refine Your Search

member services representative jobs in newark, ca

Memory Support Program Manager

Social Services Designee- Full Time

Accounting Manager

Local City Driver

Pool Driver

Member Service Representative Level 1 (Pleasanton, CA)

Patient Access Representative III (VC) (Part-time)

Customer Navigator I - Part-time - Evenings (8HRS)

Guest Services Representative

Member Service Representative Level 1 (San Jose, CA)

Customer Service Representative I

Pharmacy Service Representative - (Full-Time, 8-Hour Day Shifts/Hybrid)

Patient Access Representative Lead

Team Member

Medical Assistant

Temp IT User Support Specialist

Customer Service Representative (Temporary)

Patient Service Representative

Clerical Assistant Level 1 (Pleasanton, CA)

Contact Center Representative - Hybrid Remote

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