Top 17 Client success Jobs in Newington, Ct

Client Success & Operations Coordinator
Relentless Performance —Farmington, CT
- $23 - $28 an hour
- Part-time
- Hybrid work
- Administrative experience
- Clinic
- Bachelor's degree
- Health insurance
- Paid time off
Quick Apply
Customer Success Representative
Reliable Respiratory —South Windsor, CT
- $30 an hour
- Full-time
- Hybrid work
- 18 years or older
- Spanish
- Computer literacy
Quick Apply
13d
Customer Success Manager
HESCO —Rocky Hill, CT
- $60,000 - $70,000 a year
- Full-time
- ERP systems
- Mid-level
- High school diploma or GED
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Client Success- Project Manager (Windsor, CT)
WM —Windsor, CT
- $68,400 - $78,000 a year
- Full-time
- Hybrid work
- High school diploma or GED
- Bachelor's degree
- Contracts
- Employee stock purchase plan
- Paid holidays
Customer Account Representative
Element 119 Ceramic Coatings —Plainville, CT
- $36,000 - $72,000 a year
- Full-time
- Hybrid work
- Google Workspace
- Mid-level
- Office
- Paid training
- Health insurance
Quick Apply
1h
Customer Relationship Manager
XBP Global —Windsor, CT
- Full-time
- Marketing
- Mid-level
- Bachelor's degree
2d
Client Executive
Total Communications, Inc. —East Hartford, CT
- Email
- Hybrid work
- 18 years or older
- Mid-level
- Leadership
- Paid holidays
- Health insurance
Senior Director, Customer Success (RapidScale)
Cox Communications —Hartford, CT
- $148,500 - $247,500 a year
- Full-time
- 7 years
- Bachelor of Science
- Bachelor's degree
- Paid jury duty
- Paid holidays
13d
Cybersecurity Client Relationship & Sales Support Specialist
Accenture —Hartford, CT
- $59,100 - $154,800 a year
- Full-time
- Hybrid work
- Mid-level
- 3 years
- US work authorization
- Paid holidays
- Disability insurance
4h
Senior Principal Client Partner (RapidScale)
Cox Communications —Hartford, CT
- $173,300 - $288,900 a year
- Full-time
- Azure
- 5 years
- Master's degree
- Paid jury duty
- Paid holidays
Customer Service Coordinator
Penske Truck Leasing and Logistics —Waterbury, CT
- $25 an hour
- ASE Certification
- Customer service
- Ability to walk for extended periods
Client Principal, Industry GM (Property & Casualty Insurance)
CloudFactory —Hartford, CT
- Full-time
- Remote
- Computer Science
- Analysis skills
- Continuous improvement
- Health insurance
- Dental insurance
Quick Apply
Client Manager – Water Services
Woodard & Curran —Middletown, CT
- $130,000 - $225,000 a year
- Full-time
- Remote
- Travel
- Mentoring
- US work authorization
- Work from home
Quick Apply
Customer Account Manager
Howmet Aerospace —Winsted, CT
- Full-time
- Microsoft Outlook
- Up to 50% travel
- Bachelor's degree
Quick Apply

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Customer Success Representative
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Remote Customer Service Representative (Connecticut Residents Only)
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Client Success & Operations Coordinator

Relentless Performance
Farmington, CT

Quick Apply

Job Details

Part-time | Full-time
$23 - $28 an hour

Benefits

Health insurance
On-site gym
Paid time off
Work from home
Employee discount
Professional development assistance
Opportunities for advancement
Flexible schedule
Retirement plan
Paid sick time

Qualifications

Interpersonal skills
Administrative experience
Bachelor's degree
Attention to detail
QuickBooks
Organizational skills

Full Job Description

Join a Team That's Changing the Standard of Physical Therapy & Performance

At Relentless Performance, we believe athletes and active adults deserve better than cookie-cutter healthcare.

We combine one-on-one physical therapy, strength training, and nutrition coaching to help our clients return stronger, move better, and perform at their highest level.

We're looking for a Client Success & Operations Coordinator who is warm, organized, proactive, and thrives in a fast-paced environment.

This is much more than an administrative position.

You'll be the first impression of our company, the voice on the phone, the person who creates exceptional client experiences, and a key contributor to the growth of our business.

If you love helping people, enjoy solving problems, take pride in creating exceptional customer experiences, and want to grow with a rapidly expanding company, we'd love to meet you.

Position Overview

The Client Success & Operations Coordinator is responsible for ensuring every client and prospective client receives an outstanding experience from their very first interaction with Relentless Performance.

This role combines client service, sales support, office administration, billing, scheduling, business operations, and clinic support. The ideal candidate enjoys building relationships, stays highly organized, communicates confidently, and takes ownership of their work.

ResponsibilitiesClient Success & Experience

Welcome every client with warmth, professionalism, and enthusiasm.
Create a positive first impression for every person who enters the clinic.
Check clients in and out efficiently.
Answer incoming phone calls, emails, and text messages promptly.
Assist clients with scheduling and rescheduling appointments.
Confirm upcoming appointments.
Manage waitlists and fill cancellations whenever possible.
Answer questions regarding billing, payments, and superbills.
Process client payments and maintain accurate financial records.
Generate and send superbills.
Follow up with clients regarding missed appointments.
Ask satisfied clients for Google reviews to help grow our practice.
Ensure every client interaction reflects the Relentless Performance standard of excellence.

New Client & Sales Support

Answer incoming calls from prospective clients.
Educate callers on what makes Relentless Performance different from traditional physical therapy clinics.
Confidently explain our out-of-network model and communicate the value of personalized one-on-one care.
Professionally overcome common objections regarding cost and insurance.
Schedule initial evaluations.
Coordinate follow-up conversations with clinicians when appropriate.
Follow up with prospective clients who have not yet scheduled an evaluation.
Re-engage inactive clients when appropriate.
Help improve lead conversion through excellent communication and relationship-building.

Administrative & Business Operations

Manage clinician schedules using Jane EMR.
Perform billing and payment processing through Jane.
Maintain accurate patient records.
Generate weekly and monthly operational reports.
Track key business metrics and assist ownership with reporting.
Run payroll through QuickBooks.
Manage office email and communication systems.
Assist with documentation and creation of Standard Operating Procedures (SOPs).
Maintain organized administrative systems and records.
Support owners with special administrative projects.

Clinic Operations

Open and close the clinic according to established procedures.
Lock and secure the facility at the end of the day.
Keep the clinic clean, organized, and professional throughout the day.
Clean treatment tables, exercise equipment, and training areas as needed.
Restock supplies throughout the clinic.
Monitor inventory levels.
Purchase office and clinic supplies as needed (water, paper towels, toilet paper, cleaning supplies, etc.).
Support clinicians whenever needed to ensure exceptional client care.

QualificationsRequired

Bachelor's degree.
Previous administrative experience (healthcare preferred).
Excellent verbal and written communication skills.
Strong organizational skills and attention to detail.
Professional appearance and demeanor.
Reliable transportation.
Ability to multitask in a fast-paced environment.
Comfortable learning and using new technology.

Preferred

Previous sales, customer service, or patient coordinator experience.
Experience using Jane EMR.
Experience using QuickBooks.
Experience working in a physical therapy, fitness, medical, chiropractic, or healthcare setting.

We're Looking for Someone Who Is

Friendly, warm, and welcoming.
Highly organized.
A self-starter.
Driven and motivated.
Professional and dependable.
Punctual.
Proactive and solutions-oriented.
Confident communicating with people.
Detail-oriented.
Coachable and eager to learn.
Passionate about helping people.
Comfortable having conversations that lead prospective clients to confidently schedule care.

Schedule

Initial Position:

Approximately 20 hours per week.

Required availability:

8:00 AM – 12:00 PM
2:00 PM – 7:00 PM

Must be available at least 2–3 weekdays each week.

Up to 8 hours per week may be completed remotely. During remote hours, employees must remain available to answer calls using the GoHighLevel mobile application.

This position has the opportunity to become full-time after the initial 90-day introductory period based on performance and business needs.

Compensation & Benefits

Compensation:

$22–$28 per hour, based on experience.

Performance Bonuses:

Bonus opportunities based on:
New client evaluations scheduled.
Google Reviews generated.
Overall performance and contribution to clinic growth.

Full-Time Benefits (After Eligibility)

14 days Paid Time Off.
10 hours paid sick leave.
Professional development opportunities.
Career advancement opportunities within a growing company.

Please note that health insurance and retirement benefits are not currently offered.

Career Growth

This position is designed for someone looking to grow with our company.

Exceptional candidates will have the opportunity to develop into an Office Manager or Practice Manager role as Relentless Performance continues to expand.

We're looking for someone who wants to build a career—not simply work a front desk.

Pay: $23.00 - $28.00 per hour

Benefits:

Employee discount
Flexible schedule
On-site gym
Paid time off
Professional development assistance
Work from home

Work Location: Hybrid remote in Farmington, CT 06032

Quick Apply

Refine Your Search

client success jobs in newington, ct

Client Success & Operations Coordinator

Customer Success Representative

Customer Success Manager

Client Success- Project Manager (Windsor, CT)

Customer Account Representative

Customer Relationship Manager

Client Executive

Senior Director, Customer Success (RapidScale)

Cybersecurity Client Relationship & Sales Support Specialist

Senior Principal Client Partner (RapidScale)

Customer Service Coordinator

Client Principal, Industry GM (Property & Casualty Insurance)

Client Manager – Water Services

Customer Account Manager

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