Top 105 Customer service coordinator Jobs in Newtown, Pa

Service Coordinator/Dispatcher
US Connect, LLC —Trevose, PA
- $22 - $28 an hour
- Full-time
- Google Workspace
- Microsoft Excel
- Mid-level
- Health insurance
- 401(k)
Quick Apply
1d
Front Office Coordinator
Teeth Done Better —Doylestown, PA
- $17 an hour
- Part-time
- Clean driving record
- Dental office
- Office
- Health insurance
- Paid time off
Quick Apply
Office Coordinator / Customer Service & Scheduling Specialist
Harrison Generator —Warminster, PA
- $25 - $35 an hour
- Full-time
- Background check
- Microsoft Excel
- Microsoft Outlook
- Health insurance
- Paid time off
Quick Apply
Front Desk Administrative Coordinator
Sterling Limousine & Transportation Srv —Newtown, PA
- $22 - $24 an hour
- Full-time
- 11+ years
- Office
- In-person
- Health insurance
- Dental insurance
Quick Apply
3d
Service Coordinator and Lab Support Administrator
Allentown LLC —Allentown, NJ
- $50,000 - $60,000 a year
- Full-time
- Ability to walk for extended periods
- Computer literacy
- Mid-level
Quick Apply
Customer Advocacy Case Coordinator
Subaru of America —Camden, NJ
- $42,000 - $48,000 a year
- Full-time
- Hybrid work
- Computer literacy
- Mid-level
- High school diploma or GED
- Profit sharing
- Health insurance
Account Coordinator
Smart Ims —Plainsboro, NJ
- Contract
- No experience needed
- In-person
- Leadership
- Opportunities for advancement
Quick Apply
Customer Service Coordinator
Jillamy Packaging & Warehouse —Fairless Hills, PA
- $18 - $22 an hour
- High school diploma or GED
- Ability to lift 50 pounds
- US work authorization
- AD&D insurance
- Paid holidays
Quick Apply
Customer Service & Operations Coordinator
UST Glass —Bensalem, PA
- $48,000 - $58,000 a year
- Full-time
- Microsoft Outlook
- Research
- Mid-level
- Paid time off
Quick Apply
4d
Admissions Care Coordinator I
Pinnacle Treatment Centers —Mount Laurel, NJ
- Remote
- Addiction Medicine
- Microsoft Office
- High school diploma or GED
- Disability insurance
- Health insurance
Quick Apply
Customer Account Coordinator
NFI Industries —Camden, NJ
- $22.05 - $29.40 an hour
- Extended hours
- Microsoft Office
- High school diploma or GED
- Bachelor's degree
- Wellness program
- Paid parental leave
Quick Apply
10d
Sales Coordinator
Radwell International —Willingboro, NJ
- $25.00 - $33.50 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Marketing
- Paid holidays
- Disability insurance
Interpretation Services Coordinator
Para-Plus Translations —Cherry Hill, NJ
- $20 - $23 an hour
- Full-time
- Background check
- Microsoft Excel
- Microsoft Outlook
- Health savings account
- Health insurance
Quick Apply
4d
Team Account Coordinator - OEM Team
Siemens —Harleysville, PA
- $44,982 - $77,112 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Mid-level
- 3 years
4d
Front Desk Coordinator
Penn Medicine —Doylestown, PA
- Call employer
- High school diploma or GED
- Entry level
- Tuition reimbursement
Quick Apply
Client Services Coordinator
Hillside Wellness Center —Fallsington, PA
- CPR Certification
- BLS Certification
- Adults
Quick Apply
Front Desk Coordinator (Northeast Philadelphia)
Philadelphia Urgent Care management —Bensalem, PA
- 12 hour shift
- Urgent Care
- High school diploma or GED
- Communication skills
Quick Apply
Customer Service & Sales Coordinator
All Around Removal Services, LLC —Bensalem, PA
- $17 - $22 a week
- Full-time
- Spanish
- Computer literacy
- English
Quick Apply
Marketing CSR Coordinator
Colonial Electric Supply —King of Prussia, PA
- Full-time
- Continuous improvement
- Communication skills
- Entry level
- Paid parental leave
- Health savings account
Quick Apply
Client Service Coordinator - Ambler
The Beauty Institute —Ambler, PA
- Full-time
- Communication skills
- Entry level
Quick Apply
4d

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Service Coordinator/Dispatcher

US Connect, LLC -
Trevose, PA

Quick Apply

Job Details

Full-time
$22 - $28 an hour
1 day ago

Benefits

Health insurance
401(k)
Paid time off
401(k) matching
Referral program
Retirement plan

Qualifications

Vendor relationship building
Google Workspace
Customer communication
Teamwork
Google Docs
Microsoft Excel
Administrative experience
Social media platforms
B2B business model
B2B
Office management
Time management

Full Job Description

Description

The Service Coordinator/Dispatcher will be U.S.Connect’s main office contact from job assignment, project implementation, and invoicing process. The position demands excellent customer service, outstanding organizational and communication skills, the ability to understand and support U.S.Connect’s products and services, as well as the ability to meet deadlines and schedules. The Service Coordinator/Dispatcher will focus on detailed administrative support of U.S.Connect’s services. U.S.Connect’s goal is to provide high quality installation and maintenance of telecommunications solutions at a fair price. To accomplish this, the Service Coordinator/Dispatcher will build strong internal relationships as well as positive external customer and vendor relationships, and will therefore advocate for customer satisfaction by handling all questions and concerns with speed, accuracy, and professionalism from the inception of the contracted order through completion of invoice. The ideal candidate will demonstrate exceptional attention to detail, have experience in the telecommunications industry, experience with QuickBooks Accounting software and dwell within 30 minutes’ travel time to office headquarters.

Responsibilities:

Develop a comprehensive foundation and knowledge base of U.S.Connect’s products and services as well as operational platforms and procedures.

Practice effective communication concepts, tools, and techniques, possessing the ability to productively convey and interpret ideas and information through application of appropriate communication behaviors.

Partner closely with Senior Project Managers and suppliers to ensure all timelines and deliverables remain on target.

Provide professional and efficient service to new and existing customers as the liaison between the customer and Senior Project Managers, ensuring streamlined project implementation.

Coordinate the administration of unique job orders and services for dispatches in the field:

- Log and track jobs with customers and subcontractors

- Job scheduling/assignment (internally or recruit subcontractors nationally)

- Obtain customer payment status updates in a timely manner, proactively setting expectations regarding contracted terms and definitive deadlines

- Place orders for parts/equipment from vendors/suppliers

- Management of company filing system

Proactively anticipate and address inquires, ultimately delivering issue resolution of incoming calls and emails to establish consistent customer satisfaction, and job site support.

Manage unforeseen operational risks associated with assigned activities, notifying appropriate personnel when the success of implementation may be compromised, and escalating as appropriate.

Accurately identify key components of customer contracts in a timely manner for invoice generation.

Identify, develop, and implement ways to conduct standard operating procedures more effectively and economically, conducive to increasing sustainable operational efficiency, in collaboration with Senior Project Managers.

Train and mentor new team members, continuously sharing best practices and displaying operational expertise with peers.

Provide coverage and support to other team members in their workload as needed, maintaining responsible follow-up.

Demonstrate knowledge of specific customer project by reviewing customer’s files and obtaining the Senior Project Manager’s knowledge transfer as needed in order to understand customer goals and objectives prior to job fulfillment.

Other duties as assigned by Management.

Qualifications:

Bachelor's Degree or equivalent work experience

1-2 years proven experience in providing customer service in a B2B environment paired with excellent organizational and time management skills required (experience in the Telecommunications industry preferred but not required)

Exceptional written and verbal communication skills

Proficient use of Microsoft Office (Word, Excel)

Advanced knowledge of G-Suite (Google Docs, Calendar, etc.)

Advanced knowledge of Social Media

Availability to work 40-hour work week (M-F 8:00AM-4:30PM)

Reliable transportation

Valid driver’s license

US Citizen

Abilities & Attributes:

Must possess the ability to work in a fast-paced, multi-tasking, small team environment, as well as the ability to work with minimal supervision

Strong attention to detail and the ability to manage multiple concurrent projects and activities, effectively making judgments to prioritize and allocate time appropriately to meet deadlines for customers, colleagues, and supervisors

Self-motivated and reliable to be accountable for outcomes

Experience with payments collections preferred

Relevant experience managing an office or small company preferred

Experience in office conversion from hardcopy filing system to online records preferred

Job Type: Full-time

Pay: $22.00 - $28.00 per hour

Benefits:

401(k)
401(k) matching
Health insurance
Paid time off
Referral program
Retirement plan

Application Question(s):

Are you currently employed?
Do you have any Office Management experience? If yes, how many years?

Ability to Commute:

Trevose, PA 19053 (Required)

Work Location: In person

Quick Apply

Refine Your Search

customer service coordinator jobs in newtown, pa

Service Coordinator/Dispatcher

Front Office Coordinator

Office Coordinator / Customer Service & Scheduling Specialist

Front Desk Administrative Coordinator

Service Coordinator and Lab Support Administrator

Customer Advocacy Case Coordinator

Account Coordinator

Customer Service Coordinator

Customer Service & Operations Coordinator

Admissions Care Coordinator I

Customer Account Coordinator

Sales Coordinator

Interpretation Services Coordinator

Team Account Coordinator - OEM Team

Front Desk Coordinator

Client Services Coordinator

Front Desk Coordinator (Northeast Philadelphia)

Customer Service & Sales Coordinator

Marketing CSR Coordinator

Client Service Coordinator - Ambler

I want to receive the latest job alert for customer service coordinator in newtown, pa

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