Top 377 Senior customer support representative Jobs in Norcross, Ga

Call-Center Customer Service Representative (USABlueBook) - Atlanta, GA
HD Supply —Tucker, GA
- $17.50 - $18.00 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Pass drug screening
- Health insurance
- Dental insurance
1d
Analyst - TPL Sales & Operations Team
GLOVIS America, Inc. —Duluth, GA
- $48,000 - $58,000 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- Writing skills
- Wellness program
- AD&D insurance
Quick Apply
Principal Automation Systems Engineer, NA
Vantage Data Centers Management Company LLC —Atlanta, GA
- $155,000 - $165,000 a year
- Full-time
- Hybrid work
- Ability to climb stairs
- Quality control
- Travel
- AD&D insurance
- Disability insurance
Quick Apply
Strategic Accounts Representative
MGK —Georgia
- $100,000 - $125,000 a year
- Full-time
- Remote
- Microsoft Outlook
- Public speaking
- Mid-level
- Health insurance
- Paid time off
Senior Superintendent
Skanska USA —Atlanta, GA
- Full-time
- Background check
- Construction site
- 8 years
- Dental insurance
- 401(k)
Associate Financial Advisor
NettWorth Financial Group —Cumming, GA
- $70,000 - $90,000 a year
- Weekends as needed
- Background check
- Microsoft Outlook
- Mid-level
Quick Apply
Property Support Manager - Bilingual
RADCO Residential —Atlanta, GA
- Bilingual
- Microsoft Word
- Microsoft Excel
Quick Apply
Senior Project Manager - Mission Critical/Data Centers
Skanska USA —Atlanta, GA
- Full-time
- Background check
- 6 years
- Construction site
- Dental insurance
- 401(k)
Senior Large Commercial Representative Security Systems
EMC Security —Suwanee, GA
- $70,000 - $160,000 a year
- Full-time
- Background check
- Construction site
- 5 years
- Health savings account
- Health insurance
Quick Apply
On-Site & Field Services Representative
National Employee Benefits Administrators, Inc. (NEBA) —Atlanta, GA
- Full-time
- HIPAA
- Research
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
Senior Sales Representative
Great Day Improvements: A Family of Brands —Alpharetta, GA
- $150,000 - $250,000 a year
- Full-time
- Mid-level
- Driver's License
- Reliable transportation
- Employee discount
- Opportunities for advancement
Senior Agency Development Representative - Eastern Alliance
ProAssurance —Georgia
- $66,229 - $109,289 a year
- Full-time
- Remote
- 7 years
- Microsoft Excel
- Marketing
AVP, AI Enterprise Architecture
Unum Group —Atlanta, GA
- $133,500 - $274,100 a year
- Full-time
- 11+ years
- AWS
- Analysis skills
- Disability insurance
- Health insurance
Sales Manager
TQL —Atlanta, GA
- Full-time
- Customer service
- Mid-level
- Office
- Relocation assistance
- Health insurance
Quick Apply
Entry Level Sales Representative
Wilson Agency —Suwanee, GA
- $60,000 - $100,000 a year
- Full-time
- Background check
- Data analysis skills
- Business development
- Life insurance
- Referral program
Quick Apply
Healthcare Sales Representative
Execusource, Inc —Atlanta, GA
- Microsoft Excel
- Microsoft Outlook
- Marketing
Quick Apply
Roofing Sales Representative―Damage Inspector (Experienced)―Atlanta & Surrounding Areas
B&A Roofing, LLC —Roswell, GA
- $100,000 - $250,000 a year
- Full-time
- Sales
- Driver's License
- Contracts
- Travel reimbursement
- Employee assistance program
Quick Apply
Building Engineer
Lincoln Property Company —Atlanta, GA
- Weekends as needed
- Background check
- Microsoft Outlook
- Computer literacy
- AD&D insurance
- Paid holidays
Quick Apply
HVAC Mechanical Technician Level 3
Concentric LLC —Atlanta, GA
- $32 - $39 an hour
- Weekends as needed
- Hybrid work
- Background check
- Mechanic experience
- Heavy equipment operation
- Health savings account
- AD&D insurance
Quick Apply
Concierge 1st Shift
Mansions Management Company —Decatur, GA
- $14.50 - $16.50 an hour
- Weekends as needed
- Clean driving record
- Ability to walk for extended periods
- Pass drug screening
- Health insurance
Quick Apply

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senior customer support representative jobs near norcross, ga

Call-Center Customer Service Representative (USABlueBook) - Atlanta, GA

HD Supply -
Tucker, GA

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Job Details

Full-time
$17.50 - $18.00 an hour
1 day ago

Benefits

Health insurance
Dental insurance
Vision insurance

Qualifications

Research

Full Job Description

USABlueBook (a division of HD SUPPLY) is the recognized source of products and technical support for professional water and wastewater operators. As the company founded by utility operators, it is our goal to remain the industry’s top technical and customer service leader.

Location: 3400 Cumberland Blvd SE. Atlanta, GA 30339
Schedule: 8:30am-5pm MON-FRI (WEEKENDS OFF)
Pay: $17.50-18hr DOE
Benefits: Medical, Dental, Vision, Life, 401k, Vacation, Sick Time
Proficiency with Microsoft Outlook/Word/Excel
High-Volume Call-Center Experience preferred
Must be able to pass a background/drug test

Job Summary

Provide customer service by responding to inquiries regarding product selection, services and issues. Associates will be responsible for knowledge of 20,000 products and 3 catalogues.

Major Tasks, Responsibilities, and Key Accountabilities

Responds to customer order and quotation requests received via the telephone, e-mail, written, and faxed correspondence within the department service goals.
Performs necessary follow-up to ensure customer service expectations are met.
Facilitates profitable growth and the sales process by adherence to department incentive and initiative programs.
Researches and suggests alternative products to customers. Provides representation of products, increasing sales wherever appropriate or as requested.
Uses computerized system for tracking, information gathering, and/or troubleshooting.
Resolves customer issues including issuance of credit concessions.
Refers complex, non-standard problems to supervisor.

Nature and Scope

Selects correct processes from clearly prescribed rules, past practices, or instruction. Seeks advice and guidance on non-routine or problem areas from supervisor. Deviations from the norm are cleared by the supervisor.
Under close supervision, exercises limited latitude/independent judgment. Work typically involves detailed checks or close review of output by a senior coworker and/or supervisor.
None.

Work Environment

Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.
Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles.
No travel required.

Education and Experience

HS Diploma or GED strongly preferred. 0-2 years of experience in area of responsibility.

Our Goals for Diversity, Equity, and Inclusion

We are committed to creating a culture that promotes equity, respect, and advocacy for every HD Supply associate. We value the diversity of our people.

Equal Employment Opportunity

HD Supply is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

Apply Now

Refine Your Search

senior customer support representative jobs in norcross, ga

Call-Center Customer Service Representative (USABlueBook) - Atlanta, GA

Analyst - TPL Sales & Operations Team

Principal Automation Systems Engineer, NA

Strategic Accounts Representative

Senior Superintendent

Associate Financial Advisor

Property Support Manager - Bilingual

Senior Project Manager - Mission Critical/Data Centers

Senior Large Commercial Representative Security Systems

On-Site & Field Services Representative

Senior Sales Representative

Senior Agency Development Representative - Eastern Alliance

AVP, AI Enterprise Architecture

Sales Manager

Entry Level Sales Representative

Healthcare Sales Representative

Roofing Sales Representative―Damage Inspector (Experienced)―Atlanta & Surrounding Areas

Building Engineer

HVAC Mechanical Technician Level 3

Concierge 1st Shift

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