Top 14 desktop support Jobs in normal il

IT Support Specialist - II (full-time)
STL —Bloomington, IL
- $28 - $30 an hour
- Full-time
- Computer science
- Computer Science
- ERP systems
- Health insurance
- Dental insurance
Quick Apply
23h
IT Support Technician
STL —Bloomington, IL
- $19 - $21 an hour
- Full-time
- Mid-level
- Office
- High school diploma or GED
- Health insurance
- Dental insurance
Quick Apply
2d
IT Support Analyst
CIT Trucks —Normal, IL
- $28.50 - $32.25 an hour
- Full-time
- Research
- Mid-level
- Windows
- Health savings account
- Paid holidays
14d
IT Support Technician II / Full-Time / Days
Chestnut Health Systems —Bloomington, IL
- $20 - $21 an hour
- Full-time
- Mid-level
- Windows
- Driver's License
IT & OPERATIONS SUPPORT SPECIALIST - NORMAL, IL
Eurest —Normal, IL
- $70,000 - $75,000 a year
- Full-time
- Office
- Administrative experience
- Food service
- Commuter assistance
- Paid parental leave
Quick Apply
3d
Sr. MES Technical Support Engineer
Rivian —Normal, IL
- Full-time
- Computer Science
- 5 years
- System design
Quick Apply
IT Support Specialist II
WATERSHED FOODS LLC —Gridley, IL
- $60,000 - $70,000 a year
- Full-time
- Computer science
- Microsoft Outlook
- Computer Science
- Health savings account
- AD&D insurance
Quick Apply
14d

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IT Support Specialist II
WATERSHED FOODS LLC —Gridley, IL
Ability to communicate effectively with both technical and non-technical users. Experience in food manufacturing or industrial manufacturing environments.
$60,000 - $70,000 a year
Quick Apply
14d
Senior Field Services Technician - Peoria Region
Springfield Clinic —Peoria, IL
Graduation from an accredited college/ university with a bachelor’s degree in computer science or related field and four years of professional computer/IT…
$28.48 - $42.73 an hour

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Technical Service Analyst
MedBen —Newark, OH
Associate degree in computer science or related field, required. Four-year degree in Computer Science or related field, preferred.
Quick Apply
Desktop Analyst
Elevance Systems —Hilliard, OH
To log all calls on the call logging system. Strong desktop support knowledge including hardware, software, and networking concepts.
$24 - $25 an hour
Quick Apply

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desktop support jobs near normal il

IT Support Specialist - II (full-time)

STL -
Bloomington, IL

Quick Apply

Job Details

Full-time
$28 - $30 an hour
23 hours ago

Benefits

Health insurance
Dental insurance

Qualifications

Computer Science
ERP systems
Windows
Firewall
Computer hardware
Desktop (troubleshooting support)
IT support
ServiceNow
Desktop administration
Associate's degree
Active Directory
CompTIA A+
Active Directory management
IT department experience
Network security
Information Technology

Full Job Description

Job location is in the Bloomington-Normal area

Job Summary

We are seeking a dedicated individual to join a local technology team.

In this role, you will provide comprehensive technical support to end-users, troubleshoot software and hardware issues, and maintain the overall health of their IT infrastructure.

The ideal candidate will possess strong problem-solving skills, excellent communication abilities, and a proactive approach to IT support.

Duties

Deliver prompt and effective technical support to users via help desk platforms such as ServiceNow, addressing issues related to hardware, software, and network connectivity.
Industrial PCs and HMIs
Shipping/receiving workstations
Production workstations
Assist with ERP, inventory, and warehouse management systems.
Coordinate with production and operations teams to minimize downtime during technical issues.
Provide on-call or after-hours support for critical plant operations as needed.
Troubleshoot and resolve software problems across various operating systems.
Manage computer hardware components, perform upgrades, installations, and maintenance to optimize performance.
Support mobile devices and ensure their integration within the organization's IT infrastructure.

Skills

Proven experience in providing technical support within a corporate environment.
Strong troubleshooting skills for software applications and computer hardware components.

Required

Associate degree in Information Technology, Computer Science, or related field preferred; equivalent experience considered.
4+ years of IT support experience in a business environment.
Experience supporting Windows PCs, Microsoft 365, and Active Directory environments.
Strong troubleshooting and problem-solving skills.
Ability to communicate effectively with both technical and non-technical users.
Ability to work in an industrial/manufacturing environment including warehouse and production areas.

Preferred

Experience in food manufacturing or industrial manufacturing environments.
Familiarity with ERP systems, warehouse systems, or production software.
Fortinet/SonicWall firewalls
SQL basics
Endpoint management tools
Industry certifications such as Microsoft certifications.

Preferred Qualifications:

CompTIA A+ or Network+ certification.

#ILL2

Pay: $28.00 - $30.00 per hour

Benefits:

Dental insurance
Health insurance

Application Question(s):

Have you ever worked in a production or manufacturing enviroment before? If yes, where?

Education:

Associate (Preferred)

Experience:

Active Directory: 4 years (Preferred)
IT support: 5 years (Preferred)
ServiceNow: 4 years (Preferred)
SQL: 1 year (Preferred)
Firewall: 1 year (Preferred)
Network security: 1 year (Preferred)
ERP systems: 1 year (Preferred)
 Endpoint management tools : 1 year (Preferred)

License/Certification:

CompTIA A+ (Preferred)

Work Location: In person

Quick Apply

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desktop support jobs in normal il

IT Support Specialist - II (full-time)

IT Support Technician

IT Support Analyst

IT Support Technician II / Full-Time / Days

IT & OPERATIONS SUPPORT SPECIALIST - NORMAL, IL

Sr. MES Technical Support Engineer

IT Support Specialist II

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