Top 3168 Patient experience manager Jobs in Norridge, Il

Employee Relations Specialist
Endeavor Health —Skokie, IL
- $32.60 - $48.90 an hour
- Full-time
- Word processing
- Writing skills
- Mid-level
- Free parking
- Wellness program
Manager, Supply Chain Operations
Endeavor Health —Skokie, IL
- $38.67 - $59.94 an hour
- Full-time
- Microsoft Word
- Microsoft Excel
- Customer service
- Free parking
- Wellness program
People Partner
Elara Caring —Des Plaines, IL
- $75,000 - $80,000 a year
- Full-time
- Mid-level
- Office
- High school diploma or GED
- Paid holidays
- Health insurance
Quick Apply
Lead Organizational Effectiveness Specialist (Hybrid)
American Medical Association —Chicago, IL
- $104,872 - $138,737 a year
- Hybrid work
- 7 years
- Office
- Master's degree
Manager Diagnostic Imaging
Loyola Medicine —Melrose Park, IL
- $96,782.40 - $159,700.00 a year
- Weekends as needed
- Hospital
- 3 years
- Master's degree
- 403(b) matching
- Health insurance
Trust Operations & Consent Manager
Atrium Health —Oak Brook, IL
- $51.05 - $76.60 an hour
- Full-time
- Remote
- Marketing
- 3 years
- Bachelor's degree
- Paid parental leave
- Disability insurance
9h
Manager, Care Management
Humana —Chicago, IL
- $86,300 - $118,700 a year
- Full-time
- Microsoft Word
- Nursing
- Microsoft Excel
- Mileage reimbursement
- Paid parental leave
TLC Program Manager
CommonSpirit Health —Chicago, IL
- $45.26 - $74.67 an hour
- Full-time
- Research
- Mid-level
- 3 years
Inclusive Excellence Education Mgr
Rush University Medical Center —Chicago, IL
- $45.59 - $66.16 an hour
- 8 hour shift
- 7 years
- Doctoral degree
- Customer service
10d
Manager Employee Relations
Ann & Robert H. Lurie Children’s Hospital of Chicago —Streeterville, IL
- $99,840 - $164,736 a year
- Full-time
- Microsoft PowerPoint
- Microsoft Excel
- Microsoft Outlook
- 403(b) matching
- Paid parental leave
Manager, Care Management Support
Humana —Chicago, IL
- $78,400 - $107,800 a year
- Weekends as needed
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Paid parental leave
- Paid holidays
Patient Safety Organization Manager
Atrium Health —Oak Brook, IL
- $51.05 - $76.60 an hour
- Full-time
- Remote
- Nursing
- RN License
- System design
- Paid parental leave
- Disability insurance
9h
Sr. Manager Claims (Remote)
American Medical Association —Chicago, IL
- $104,872 - $138,737 a year
- Remote
- 7 years
- Writing skills
- HIPAA
- Disability insurance
Program Manager, Regulatory and Accreditation
Endeavor Health —Glenview, IL
- $46.79 - $72.52 an hour
- Full-time
- RN License
- Writing skills
- BLS Certification
- Free parking
- Wellness program
14d
Student Advocate Manager
North Cook Intermediate Service Center & Regional Office of Education —Mount Prospect, IL
- $65,000 - $85,000 a year
- Full-time
- Spanish
- Microsoft Excel
- Microsoft Outlook
Quick Apply
Care Coordinator MSW - Care Coordination - Days
Endeavor Health —Arlington Heights, IL
- $30.46 - $45.69 an hour
- Full-time
- CPR Certification
- Master of Social Work
- BLS Certification
- Free parking
- Wellness program
9d
Administrative Support Coordinator
Fusion Academy —Evanston, IL
- $30 - $35 an hour
- Full-time
- Background check
- School experience
- Google Workspace
- Commuter assistance
- Paid holidays
HR Services Representative, Preboarding
Endeavor Health —Skokie, IL
- $22.14 - $33.21 an hour
- Full-time
- Background check
- Mid-level
- Administrative experience
- Free parking
- Wellness program
Director, Business Human Resources
Endeavor Health —Skokie, IL
- $61.80 - $95.79 an hour
- Full-time
- Acute care
- 7 years
- PMP
- Free parking
- Wellness program
6d
Manager - Strategic Initiatives
Quincy Medical Group —Downers Grove, IL
- $100,000 - $155,000 a year
- Full-time
- Office
- Bachelor's degree
- Travel
- Disability insurance
- Health insurance
Quick Apply

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patient experience manager jobs near norridge, il

Employee Relations Specialist

Endeavor Health -
Skokie, IL

Apply Now

Job Details

Full-time
$32.60 - $48.90 an hour

Benefits

Free parking
Wellness program
Health savings account
Paid holidays
Health insurance
Dental insurance
Tuition reimbursement
Paid time off
Vision insurance
Retirement plan

Qualifications

Bachelor's degree

Full Job Description

Hourly Pay Range:

$32.60 - $48.90 - The hourly pay rate offered is determined by a candidate's expertise and years of experience, among other factors.

Employee Relations Specialist

The Employee Relations Specialist serves as the center of expertise for Endeavor Human Resources policies, practices and procedures. The ER Specialist administers and assists management in the application of corporate policies and activities to ensure consistency. This position, in partnership with Business HR, serves as an advocate for employees and internal consultant to managers regarding complex employee relations matters. This includes Endeavor Health policy interpretation, guidance on corrective actions and investigations, and positive employee relations strategies.

Position Highlights:

Position: Employee Relations Specialist
Location: Skokie, IL
Full Time/Part Time: Full Time
Hours: Monday-Friday, 8am-4:30pm
Required Travel: Position requires travel between Endeavor entities.

What you will do:

Investigates complaints and/or charges filed both internally and externally regarding violations of Endeavor policies, state and federal laws governing employment practices, and prepares appropriate responses
Review all corrective actions; reviews requests for suspensions and terminations to ensure compliance with Endeavor policies and procedures
Gathers and organizes all necessary documentation for information requests and assists in hearings as necessary
Provides investigatory support to Director in complex employee relations matters and in the employee resolution process
Assists Director and outside legal counsel in preparation for unemployment and government agency hearings
Serves as an internal consultant to managers regarding complex employee relations matters, NorthShore policy interpretation and application, wage and hour compliance, FMLA, Harassment policy, Leave of Absence policies, and union avoidance strategies
Partners with Director to prepare and present management training in connection with employment practices, changes in policies and procedures, and in-service education as warranted
Ensure consistency with practice and administration of policies and procedures
Represents Human Resources on various Endeavor committees as assigned
Participate in organization initiatives as assigned by Director
Other duties as assigned

What you will need:

Education: Bachelor's degree in Human Resources or related field.
Experience: 3 years+ HR generalist and/or employee relations experience required, preferably in a healthcare setting; labor relations experience preferred
Unique or Preferred Skills:
- Demonstrates in-depth and current knowledge of local, state and federal laws pertaining to employment policies and practices
- Ability to assist managers in the resolution of personnel and labor issues through advice and counsel, demonstrating creativity and flexibility
- Demonstrates ability to prepare and present written material (investigation reports, employee resolution process responses, position statements) as required
- Demonstrates PC proficiency in the areas of word-processing, spreadsheets and other proprietary systems
- Strong interpersonal skills, ability to effectively communicate verbally and in writing. Ability to handle public contact with discretion, tact and courtesy
- Ability to prioritize and organize work, work independently, and make sound and defensible decisions

Benefits (For full time or part time positions):

Opportunity for annual increases based on performance
Career Pathways to Promote Professional Growth and Development
Various Medical, Dental, Pet and Vision options
Tuition Reimbursement
Free Parking
Wellness Program Savings Plan
Health Savings Account Options
Retirement Options with Company Match
Paid Time Off and Holiday Pay
Community Involvement Opportunities

Endeavor Health is a fully integrated healthcare delivery system committed to providing access to quality, vibrant, community-connected care, serving an area of more than 4.2 million residents across six northeast Illinois counties. Our more than 25,000 team members and more than 6,000 physicians aim to deliver transformative patient experiences and expert care close to home across more than 300 ambulatory locations and eight acute care hospitals – Edward (Naperville), Elmhurst, Evanston, Glenbrook (Glenview), Highland Park, Northwest Community (Arlington Heights) Skokie and Swedish (Chicago) – all recognized as Magnet hospitals for nursing excellence. For more information, visit www.endeavorhealth.org.

When you work for Endeavor Health, you will be part of an organization that encourages its employees to achieve career goals and maximize their professional potential.

Please explore our website (www.endeavorhealth.org) to better understand how Endeavor Health delivers on its mission to “help everyone in our communities be their best”.

Endeavor Health is committed to working with and providing reasonable accommodation to individuals with disabilities. Please refer to the main career page for more information.

At Endeavor Health, we are united by a shared commitment to working together to create a culture of connection and belonging—each of us bringing different skills and experiences as we deliver safe, seamless, and personal care. Every person, every time. We are committed to fostering an environment where all team members can be their best, learn, and pursue excellence together.

EOE: Race/Color/Sex/Sexual Orientation/ Gender Identity/Religion/National Origin/Disability/Vets, VEVRRA Federal Contractor.

Apply Now

Refine Your Search

patient experience manager jobs in norridge, il

Employee Relations Specialist

Manager, Supply Chain Operations

People Partner

Lead Organizational Effectiveness Specialist (Hybrid)

Manager Diagnostic Imaging

Trust Operations & Consent Manager

Manager, Care Management

TLC Program Manager

Inclusive Excellence Education Mgr

Manager Employee Relations

Manager, Care Management Support

Patient Safety Organization Manager

Sr. Manager Claims (Remote)

Program Manager, Regulatory and Accreditation

Student Advocate Manager

Care Coordinator MSW - Care Coordination - Days

Administrative Support Coordinator

HR Services Representative, Preboarding

Director, Business Human Resources

Manager - Strategic Initiatives

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