Top 1133 Customer specialist Jobs in North Dakota

Customer Support Specialist
ND Health and Human Services —North Dakota
- $4,000 - $4,700 a month
- Full-time
- Remote
- Research
- Windows
- Travel
- Health insurance
- Retirement plan
5d
Automotive Customer Support Specialist
Concentrix —North Dakota
- $23 an hour
- Urgently hiring
- Hybrid work
- 18 years or older
- Computer literacy
- Writing skills
- Paid holidays
- Health insurance
5d
Senior Claim Benefit Specialist - Remote
CVS Health —North Dakota
- $18.50 - $42.35 an hour
- Full-time
- Remote
- Mid-level
- High school diploma or GED
- Mentoring
- Health insurance
- Dental insurance
Material Damage Appraiser
NODAK INSURANCE COMPANY —Devils Lake, ND
- Full-time
- Background check
- Clean driving record
- 5 years
- Health savings account
- Disability insurance
Physician Assistant
Retina Consultants, Ltd —Fargo, ND
- $133,990 - $164,570 a year
- Full-time
- CPR Certification
- Mid-level
- Clinic
- Paid holidays
- Health insurance
Quick Apply
Research Analyst, Fargo, ND Part-time
Thomas & Reed, LLC —Fargo, ND
- Part-time
- Mid-level
- Analysis skills
- 1 year
Quick Apply
Research Analyst, Fargo, ND Part-time
Thomas & Reed, LLC —Fargo, ND
- Part-time
- Mid-level
- Analysis skills
- 1 year
Quick Apply
Member Success Specialist (Teller)
Railway Credit Union —Bismarck, ND
- From $20 an hour
- Full-time
- Finance
- Typing
- In-person
- Paid holidays
- Health insurance
Quick Apply
Client Account Executive - Personal Lines
Choice Insurance —Fargo, ND
- Full-time
- Mid-level
- Office
- Business development
- Life insurance
Quick Apply
Crane Mechanic Grove/ Manitowoc
Northern Energy Services —Tioga, ND
- $35 - $45 an hour
- Full-time
- Heavy lifting
- Mechanic experience
- Construction site
- Health insurance
- Dental insurance
Quick Apply
8d
Social Worker
AgeWell Center —Bismarck, ND
- $25 - $27 an hour
- Part-time
- Background check
- Mid-level
- Office
- Health insurance
- Dental insurance
Quick Apply
14d
Financial Advisor - Williston
Thrivent —Williston, ND
- $90,198 - $165,000 a year
- Full-time
- Background check
- Mid-level
- Business development
- Paid training
- AD&D insurance
Quick Apply
13d
New Home Sales Specialist (Base + Commission)
Jordahl Custom Homes —West Fargo, ND
- $24,000 - $100,000 a year
- Full-time
- Construction site
- Sales
- Mid-level
- Paid holidays
- Health insurance
Quick Apply
Licensed Mental Health Therapist
Pediatric Partners —Grand Forks, ND
- $75,000 - $85,000 a year
- Part-time
- LMFT
- Licensed Clinical Social Worker
- Adults
- Health savings account
- Paid holidays
Finance Manager
Streamline Water Services, LLC —Watford City, ND
- $65,000 - $125,000 a year
- Full-time
- Background check
- Office
- Administrative experience
- Health insurance
- Dental insurance
Quick Apply
5d
Field Service Technician
Melitta Professional Coffee Solutions USA, Inc. —Fargo, ND
- $25 - $27 an hour
- Overtime
- Customer service
- Writing skills
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
Parts Specialist
Pure Powersports of Minot —Minot, ND
- $45,000 - $55,000 a year
- Full-time
- Dealership
- Organizational skills
- In-person
- Health insurance
- Paid time off
Quick Apply
Research Analyst, Fargo, ND Part-time
Thomas & Reed, LLC —Fargo, ND
- Part-time
- Mid-level
- Analysis skills
- 1 year
Quick Apply
Research Analyst, Fargo, ND Part-time
Thomas & Reed, LLC —Fargo, ND
- Part-time
- Mid-level
- Analysis skills
- 1 year
Quick Apply
Medical Assistant
Vascular & Interventional Specialists —West Fargo, ND
- $18.00 - $29.21 an hour
- Full-time
- BLS Certification
- HIPAA
- Clinic experience
- Health savings account
- AD&D insurance
Quick Apply
9d

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customer specialist jobs near north dakota

Customer Support Specialist

ND Health and Human Services -
North Dakota

Apply Now

Job Details

Full-time
$4,000 - $4,700 a month
5 days ago

Benefits

Health insurance
Retirement plan

Qualifications

Phone communication
Windows
Financial concepts
Desktop applications
Customer support
Productivity software
Phone call management
Technical Proficiency

Full Job Description

Child Support is seeking a Customer Support Specialist who is a compassionate, patient, and people-oriented professional to join our team. In this role, you will play a key part in supporting internal and external customers, and partner agencies by providing clear, and accurate information related to child support. The ideal candidate communicates effectively, thinks critically, has problem-solving abilities and can explain complex financial concepts in a straightforward, pleasant manner.

If you enjoy supporting customers, balancing multiple tasks, and working in a fast-paced environment, we'd love to hear from you.

Customer Support Specialist Responsibilities:

Spend more than half of your week responding to child support inquiries from internal and external customers and other government agencies via email and multi-line phone system
Guide callers to available self-service tools and resources
Provide accurate information and resolve customer inquiries efficiently
Document interactions and update case records
Collaborate with team members to ensure consistent delivery of service
Interpret child support judgments, research cases, compile, reconcile, and maintain payment data for assigned cases
Work financial reports and engage in ongoing problem-solving to support accurate case management
Deliver compassionate, professional customer service while managing multiple tasks smoothly
Maintain a professional, empathetic, and service-driven approach in all interactions
Thorough understanding of numerous systems and processes
Knowledgeable of federal and state laws, rules, regulations, and policies relating to services provided by Child Support
Ensure the accuracy of civil file information

To thrive in this position, you must have:

Strong verbal and written communication and active listening skills
Strong financial background
Pays strong attention to detail ensuring accuracy of work
Ability to simplify and convey complex financial concepts
Strong critical thinking and problem-solving abilities
Ability to quickly and positively adapt to frequent changes
Comfortable handling a large volume of calls in a call center setting

To be considered for this position, you must have:
Associate degree and one (1) year of work experience in an advanced financial position and one (1) year of customer support, preferably in a call center environment with a high volume of inbound calls. Additional work experience may be substituted for the degree requirement on a year-for-year basis.

This position requires proficiency in computer applications using Windows and Microsoft Office.

The following must be attached to the application when submitted:

Resume
Cover letter (must include how you meet the minimum qualifications as posted)
Professional references - provide a list of three individuals familiar with your qualifications. For each reference, please provide full name, professional title, phone number, email address, and relationship to applicant.

ND HHS utilizes a blended workplace model. This position will start as telework anywhere within North Dakota but may evolve to hybrid with travel required to the nearest HHS Office.

Team ND provides a healthy benefits package to its employees. 100% employer paid health insurance, retirement plans with employer contributions, and annual and sick leave are a few of the many benefits offered.

About HHS
ND HHS strives to make North Dakota the healthiest state in the nation by reinforcing the foundations of wellbeing: physical, economic, and behavioral. The keys to success are the 2800 committed, team members who are guided by a simple but powerful belief: when we lead with light, we create systems and services rooted in hope, clarity, and possibility. Their work is supported with more than $6 billion in funding from nearly 400 different federal, state, and special sources.

To succeed in this role, you must lead with LIGHT - leading with hope, instilling purpose and meaning, galvanizing gratitude, honoring health, and talking, walking and teaching civility, kindness and love for all.

About Team ND

"Far and away the best prize life offers is the chance to work hard at work worth doing." - Theodore Roosevelt

More than 7,500 talented, hard-working people across sixty-three agencies have come together as Team North Dakota. At Team ND, we are driven to succeed through gratitude, humility, curiosity and courage. Our purpose is to empower people, improve lives, and inspire success. Join us in being legendary.

Total Rewards: The State of North Dakota is committed to providing team members with a strong and competitive rewards package that support you, your health and your family.

Considering a new position on Team ND? How does your current position stack up? Use our Total Rewards Calculator to estimate.

Application Procedures

Your resume must clearly show the months and years of employment for each position listed. This information is required to accurately calculate your qualifying experience and determine whether you meet the minimum qualifications of the position. Resumes that do not include sufficient employment date may not be able to be fully evaluated.

Applicants must be legally authorized to work in the United States. The Department of Health & Human Services does not offer or provide sponsorships.

This employer participates in E-Verify. Please visit the following website for additional information HHS ND Careers E-Verify

A copy of your qualifying degrees transcript and any applicable certifications or licensures must be provided at the time of an interview.

For more information about the position or if you need an accommodation, please contact Tanya GreyEagle at [email protected] or at 701.328.7538.

Employing Unit ND HHS - Child Support

TTY Number ND Relay Service 1 (800) 366-6888 (text) or 1 (800) 366-6889 (voice)

If you are experiencing technical difficulties with the Application Process or uploading attachments, please contact [email protected] or (701) 328-3290.

Equal Employment Opportunity

The State of North Dakota and this hiring agency do not discriminate on the basis of race, color, national origin, sex (including sexual orientation and gender identity), genetics, religion, age or disability in employment or the provisions of services and complies with the provisions of the North Dakota Human Rights Act.

As an employer, the State of North Dakota prohibits smoking in all places of state employment in accordance with N.D.C.C. Sect. 23-12-10.

Apply Now

Refine Your Search

customer specialist jobs in north dakota

Customer Support Specialist

Automotive Customer Support Specialist

Senior Claim Benefit Specialist - Remote

Material Damage Appraiser

Physician Assistant

Research Analyst, Fargo, ND Part-time

Research Analyst, Fargo, ND Part-time

Member Success Specialist (Teller)

Client Account Executive - Personal Lines

Crane Mechanic Grove/ Manitowoc

Social Worker

Financial Advisor - Williston

New Home Sales Specialist (Base + Commission)

Licensed Mental Health Therapist

Finance Manager

Field Service Technician

Parts Specialist

Research Analyst, Fargo, ND Part-time

Research Analyst, Fargo, ND Part-time

Medical Assistant

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