Top 291 Customer success specialist Jobs in North Dakota

Customer Support Specialist
ND Health and Human Services —North Dakota
- $4,000 - $4,700 a month
- Full-time
- Remote
- Research
- Windows
- Travel
- Health insurance
- Retirement plan
5d
Leave Specialist - REMOTE
Ryder System —Bismarck, ND
- $55,000 a year
- Full-time
- Remote
- Microsoft Excel
- Mid-level
- Analysis skills
- Disability insurance
- Health insurance
Senior Claim Benefit Specialist - Remote
CVS Health —North Dakota
- $18.50 - $42.35 an hour
- Full-time
- Remote
- Mid-level
- High school diploma or GED
- Mentoring
- Health insurance
- Dental insurance
Automotive Customer Support Specialist
Concentrix —North Dakota
- $23 an hour
- Urgently hiring
- Hybrid work
- 18 years or older
- Computer literacy
- Writing skills
- Paid holidays
- Health insurance
5d
New Home Sales Specialist (Base + Commission)
Jordahl Custom Homes —West Fargo, ND
- $24,000 - $100,000 a year
- Full-time
- Construction site
- Sales
- Mid-level
- Paid holidays
- Health insurance
Quick Apply
Member Success Specialist (Teller)
Railway Credit Union —Bismarck, ND
- From $20 an hour
- Full-time
- Finance
- Typing
- In-person
- Paid holidays
- Health insurance
Quick Apply
Client Account Executive - Personal Lines
Choice Insurance —Fargo, ND
- Full-time
- Mid-level
- Office
- Business development
- Life insurance
Quick Apply
Sr Health and Safety Specialist/Process Safety Management
Energy Transfer Partners —Watford City, ND
- Full-time
- 6 years
- Research
- Office
- Profit sharing
- Paid time off
Quick Apply
Multi-Location Customer Service Specialist
Sherwin-Williams —Bismarck, ND
- From $18.02 an hour
- Part-time
- 18 years or older
- Merchandising
- High school diploma or GED
11d
Leasing Specialist - Flagstone, Fargo
GOLDMARK Property Management —Fargo, ND
- From $15 an hour
- Full-time
- Background check
- Microsoft Excel
- Microsoft Outlook
- Health savings account
- Paid holidays
Quick Apply
Leasing Specialist - Stonefield, Bismarck
GOLDMARK Property Management —Bismarck, ND
- From $15 an hour
- Full-time
- Background check
- Microsoft Excel
- Microsoft Outlook
- Health savings account
- Paid holidays
Quick Apply
Inventory Control Manager - Fargo
GOLDMARK Property Management —Fargo, ND
- From $24.50 an hour
- Full-time
- Background check
- Clean driving record
- Writing skills
- Health savings account
- Paid holidays
Quick Apply
Inventory Support Specialist (CE)
RDO Equipment Co. —Fargo, ND
- Mid-level
- Office
- US work authorization
Quick Apply
Multi-Location Customer Service Specialist
Sherwin-Williams —Bismarck, ND
- From $18.02 an hour
- Part-time
- 18 years or older
- Merchandising
- High school diploma or GED
4d
Bilingual Multi-Location Customer Service Specialist (Spanish)
Sherwin-Williams —Fargo, ND
- From $18.02 an hour
- Weekends as needed
- 18 years or older
- Merchandising
- High school diploma or GED
Field Superintendent
Groundworks Operations, LLC —Fargo, ND
- Full-time
- Construction site
- Customer service
- Mid-level
- Paid parental leave
- Fuel card
Quick Apply
6d
Customer Service Specialist
Sherwin-Williams —Williston, ND
- From $17.02 an hour
- Part-time
- 18 years or older
- Merchandising
- High school diploma or GED
11d
Leasing Manager
GOLDMARK Property Management —Fargo, ND
- From $19 an hour
- Full-time
- Background check
- Microsoft Excel
- Microsoft Outlook
- Health savings account
- Paid holidays
Quick Apply
Deli Manager
SpartanNash Associates, LLC —Bismarck, ND
- Full-time
- Spanish
- Ability to walk for extended periods
- Mid-level
Leasing Specialist - Columbia West, Grand Forks
GOLDMARK Property Management —Grand Forks, ND
- From $15 an hour
- Full-time
- Background check
- Microsoft Excel
- Microsoft Outlook
- Health savings account
- Paid holidays
Quick Apply
8d

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customer success specialist jobs near north dakota

Customer Support Specialist

ND Health and Human Services -
North Dakota

Apply Now

Job Details

Full-time
$4,000 - $4,700 a month
5 days ago

Benefits

Health insurance
Retirement plan

Qualifications

Phone communication
Windows
Financial concepts
Desktop applications
Customer support
Productivity software
Phone call management
Technical Proficiency

Full Job Description

Child Support is seeking a Customer Support Specialist who is a compassionate, patient, and people-oriented professional to join our team. In this role, you will play a key part in supporting internal and external customers, and partner agencies by providing clear, and accurate information related to child support. The ideal candidate communicates effectively, thinks critically, has problem-solving abilities and can explain complex financial concepts in a straightforward, pleasant manner.

If you enjoy supporting customers, balancing multiple tasks, and working in a fast-paced environment, we'd love to hear from you.

Customer Support Specialist Responsibilities:

Spend more than half of your week responding to child support inquiries from internal and external customers and other government agencies via email and multi-line phone system
Guide callers to available self-service tools and resources
Provide accurate information and resolve customer inquiries efficiently
Document interactions and update case records
Collaborate with team members to ensure consistent delivery of service
Interpret child support judgments, research cases, compile, reconcile, and maintain payment data for assigned cases
Work financial reports and engage in ongoing problem-solving to support accurate case management
Deliver compassionate, professional customer service while managing multiple tasks smoothly
Maintain a professional, empathetic, and service-driven approach in all interactions
Thorough understanding of numerous systems and processes
Knowledgeable of federal and state laws, rules, regulations, and policies relating to services provided by Child Support
Ensure the accuracy of civil file information

To thrive in this position, you must have:

Strong verbal and written communication and active listening skills
Strong financial background
Pays strong attention to detail ensuring accuracy of work
Ability to simplify and convey complex financial concepts
Strong critical thinking and problem-solving abilities
Ability to quickly and positively adapt to frequent changes
Comfortable handling a large volume of calls in a call center setting

To be considered for this position, you must have:
Associate degree and one (1) year of work experience in an advanced financial position and one (1) year of customer support, preferably in a call center environment with a high volume of inbound calls. Additional work experience may be substituted for the degree requirement on a year-for-year basis.

This position requires proficiency in computer applications using Windows and Microsoft Office.

The following must be attached to the application when submitted:

Resume
Cover letter (must include how you meet the minimum qualifications as posted)
Professional references - provide a list of three individuals familiar with your qualifications. For each reference, please provide full name, professional title, phone number, email address, and relationship to applicant.

ND HHS utilizes a blended workplace model. This position will start as telework anywhere within North Dakota but may evolve to hybrid with travel required to the nearest HHS Office.

Team ND provides a healthy benefits package to its employees. 100% employer paid health insurance, retirement plans with employer contributions, and annual and sick leave are a few of the many benefits offered.

About HHS
ND HHS strives to make North Dakota the healthiest state in the nation by reinforcing the foundations of wellbeing: physical, economic, and behavioral. The keys to success are the 2800 committed, team members who are guided by a simple but powerful belief: when we lead with light, we create systems and services rooted in hope, clarity, and possibility. Their work is supported with more than $6 billion in funding from nearly 400 different federal, state, and special sources.

To succeed in this role, you must lead with LIGHT - leading with hope, instilling purpose and meaning, galvanizing gratitude, honoring health, and talking, walking and teaching civility, kindness and love for all.

About Team ND

"Far and away the best prize life offers is the chance to work hard at work worth doing." - Theodore Roosevelt

More than 7,500 talented, hard-working people across sixty-three agencies have come together as Team North Dakota. At Team ND, we are driven to succeed through gratitude, humility, curiosity and courage. Our purpose is to empower people, improve lives, and inspire success. Join us in being legendary.

Total Rewards: The State of North Dakota is committed to providing team members with a strong and competitive rewards package that support you, your health and your family.

Considering a new position on Team ND? How does your current position stack up? Use our Total Rewards Calculator to estimate.

Application Procedures

Your resume must clearly show the months and years of employment for each position listed. This information is required to accurately calculate your qualifying experience and determine whether you meet the minimum qualifications of the position. Resumes that do not include sufficient employment date may not be able to be fully evaluated.

Applicants must be legally authorized to work in the United States. The Department of Health & Human Services does not offer or provide sponsorships.

This employer participates in E-Verify. Please visit the following website for additional information HHS ND Careers E-Verify

A copy of your qualifying degrees transcript and any applicable certifications or licensures must be provided at the time of an interview.

For more information about the position or if you need an accommodation, please contact Tanya GreyEagle at [email protected] or at 701.328.7538.

Employing Unit ND HHS - Child Support

TTY Number ND Relay Service 1 (800) 366-6888 (text) or 1 (800) 366-6889 (voice)

If you are experiencing technical difficulties with the Application Process or uploading attachments, please contact [email protected] or (701) 328-3290.

Equal Employment Opportunity

The State of North Dakota and this hiring agency do not discriminate on the basis of race, color, national origin, sex (including sexual orientation and gender identity), genetics, religion, age or disability in employment or the provisions of services and complies with the provisions of the North Dakota Human Rights Act.

As an employer, the State of North Dakota prohibits smoking in all places of state employment in accordance with N.D.C.C. Sect. 23-12-10.

Apply Now

Refine Your Search

customer success specialist jobs in north dakota

Customer Support Specialist

Leave Specialist - REMOTE

Senior Claim Benefit Specialist - Remote

Automotive Customer Support Specialist

New Home Sales Specialist (Base + Commission)

Member Success Specialist (Teller)

Client Account Executive - Personal Lines

Sr Health and Safety Specialist/Process Safety Management

Multi-Location Customer Service Specialist

Leasing Specialist - Flagstone, Fargo

Leasing Specialist - Stonefield, Bismarck

Inventory Control Manager - Fargo

Inventory Support Specialist (CE)

Multi-Location Customer Service Specialist

Bilingual Multi-Location Customer Service Specialist (Spanish)

Field Superintendent

Customer Service Specialist

Leasing Manager

Deli Manager

Leasing Specialist - Columbia West, Grand Forks

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