Top 57 Field service technician Jobs in North East, Pa

Field Service Technician
HCL Technologies Limited - Business Services —Erie, PA
- $51,000 - $75,000 a year
- Extended hours
- Hospital
- Mid-level
- Office
- AD&D insurance
- Paid holidays
Quick Apply
Service Technician
Ingersoll Rand —Erie, PA
- $25 - $35 an hour
- Full-time
- Clean driving record
- Customer service
- Computer literacy
- Fuel card
- Health insurance
Field Technician
EchoStar —Erie, PA
- $25 an hour
- Weekends as needed
- Clean driving record
- Pass drug screening
- Driver's License
- Paid training
- Health savings account
9d
Field Service Technician Laser
Amada America, Inc. —Erie, PA
- $30 - $33 an hour
- Spanish
- Computer literacy
- English
- Profit sharing
- Paid holidays
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Service Technician (HVAC)
Onex Inc —Erie, PA
- $29 - $35 an hour
- Full-time
- Customer service
- Pass drug screening
- Mid-level
- Profit sharing
- Paid holidays
Quick Apply
2d
Field Service Technician II, Conveying & Loading
BEUMER Group —Pennsylvania
- $33 - $39 an hour
- Full-time
- Customer service
- Mid-level
- Windows
- Paid holidays
- Disability insurance
Quick Apply
Field Service Technician
UBEO, LLC —Erie, PA
- Full-time
- Clean driving record
- Ability to walk for extended periods
- Pass drug screening
- Health savings account
- AD&D insurance
Field Service Technician
Ajax/CECO/Erie Press —Erie, PA
- $29 - $40 an hour
- Customer service
- Mid-level
- High school diploma or GED
Quick Apply
Quality Control Field Technician (Asphalt)
PJ Dick-Trumbull-Lindy Group —Erie, PA
- Overtime
- Construction site
- Computer literacy
- High school diploma or GED
- Profit sharing
- Paid holidays
Quick Apply
Fire Alarm & Security Technician
Summit Fire & Security —Erie, PA
- $20 - $35 an hour
- Full-time
- Background check
- Clean driving record
- Customer service
- Paid holidays
- Disability insurance
Now Hiring IT and Telecom Field Technicians
HARDY INDUSTRIES —Erie, PA
- $18 - $25 an hour
- Full-time
- Mid-level
- Office
- Driver's License
- Profit sharing
- Opportunities for advancement
Quick Apply
Construction Technician - NICET
GAI Consultants Inc —Erie, PA
- Construction site
- Ability to walk for extended periods
- Bachelor of Science
- Paid holidays
- Disability insurance
Quick Apply
Lead Construction Technician
GAI Consultants Inc —Erie, PA
- Construction site
- Ability to walk for extended periods
- Bachelor of Science
- Paid holidays
- Disability insurance
Quick Apply
Field Supervisor Technician (Power Transformers)
Transfluid Services Inc. —United States
- $35 - $55 an hour
- Full-time
- 5 years
- Computer literacy
- Pass drug screening
- Travel reimbursement
- Cell phone reimbursement
Quick Apply
Military Service - U.S. Navy, Advanced Electronics / Computer Field Technician
U.S. Navy —United States
- $46,000 - $70,000 a year
- Full-time
- Background check
- High school diploma or GED
- Bachelor's degree
- Loan repayment program
- Health insurance
Biological Technician (Field Technichian)
Energy Renewal Partners, LLC —United States
- Temporary
- CPR Certification
- Clean driving record
- Driver's License
Quick Apply
Experienced Wind Turbine Technician-Commissioning
Valorem Global —United States
- $55 - $69 an hour
- Full-time
- Schematics
- Construction site
- Mid-level
Quick Apply
Sr Engineering Technician
Constellation Aviation Solutions, LLC —United States
- Up to $125,000 a year
- Full-time
- Clean driving record
- Up to 50% travel
- OSHA
- Health savings account
- AD&D insurance
Quick Apply

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field service technician jobs near north east, pa

Field Service Technician

HCL Technologies Limited - Business Services -
Erie, PA

Quick Apply

Job Details

Full-time
$51,000 - $75,000 a year

Benefits

AD&D insurance
Paid holidays
Disability insurance
Health insurance
Unlimited paid time off
Dental insurance
401(k)
Paid time off
Employee assistance program
Vision insurance

Qualifications

Healthcare IT hardware components
Laptop (troubleshooting support)
Windows
Printer (troubleshooting support)
Compliance with security regulations
Attention to detail
Desktop (troubleshooting support)
Computer networking
ServiceNow
Desktop administration
Peripheral hardware support
IT department experience
Ticketing system technical support

Full Job Description

Job Description – Field Support Operations (FSO)

FUNCTION: Field / Deskside IT Support
DOMAIN: Healthcare (Hospitals, Clinical Locations, Research Centers, Corporate Offices)
WORK MODEL: Onsite / Field‑Based
COVERAGE MODEL: Site‑Aligned with Field Mobility
TRAVEL: Within assigned ~30‑mile radius
SHIFT MODEL: Business Hours + On‑Call / Extended Support as required

ROLE PURPOSE

The IT Deskside Support Engineer is responsible for delivering hands‑on, onsite technical support within healthcare facilities to ensure device reliability, end‑user productivity, and zero disruption to clinical and business operations. The role provides physical presence and smart‑hands capabilities that cannot be fulfilled remotely, especially in environments where uptime, speed, and accuracy directly impact patient care.

This position is a critical extension of healthcare IT operations, bridging Service Desk, Infrastructure, Network, Security, and Application support teams by executing physical, device‑level, and site‑specific support activities. The role requires strong technical capability, disciplined process adherence, high situational awareness, and strict compliance with healthcare safety, access, and security standards.

ACCOUNTABILITY BOUNDARY

The IT Deskside Support Engineer is fully accountable for:

Business Hours & Non Business Hours On‑Call support required
Onsite incident and request execution quality
Physical device availability and readiness
Accurate asset tracking and lifecycle updates
Safe handling of equipment in clinical environments
Timely resolution of issues escalated from Service Desk
Clear communication with users, Service Desk, and resolver teams

EXHAUSTIVE KEY RESPONSIBILITIES

1. Onsite Deskside & Field Incident Resolution

Act as the primary onsite technical resolver for incidents escalated by the Service Desk.
Provide in‑person support for clinicians, nurses, researchers, and corporate staff.
Resolve hardware, OS, and peripheral issues that cannot be remediated remotely.
Troubleshoot and resolve:
Laptop and desktop failures
Boot, OS, driver, and performance issues
Peripheral connectivity and malfunctions
Ensure minimal downtime for users performing patient‑care or time‑critical activities.
Restore operational capability with speed and accuracy while maintaining safety.

2. IMAC & Deployment Services (Install, Move, Add, Change)

Perform full IMAC lifecycle activities, including:
New device deployments and refreshes
User onboarding and workstation setup
Physical moves and reconfigurations
Device replacements and upgrades
Coordinate installations with user availability and site access constraints.
Configure devices as per standards, images, and security baselines.
Validate post‑deployment functionality before handover to the user.
Ensure old or replaced assets are returned, secured, or disposed of correctly.

3. Hardware & Peripheral Support

Provide hands‑on support for:
Laptops and desktops
Monitors (single/multi‑display)
Printers (local and network)
Docking stations, keyboards, mice, accessories
Replace faulty components and coordinate warranty or vendor repairs where required.
Perform physical inspections to identify early hardware degradation risks.
Support clinical‑adjacent equipment where permitted under scope.
Ensure cleanliness, labeling, cabling discipline, and workstation safety.

4. Smart‑Hands & Data Closet Activities

Execute smart‑hands tasks in data closets and site IT rooms, including:
Cable tracing and patching (as instructed)
Power cycling of devices
Equipment, labeling and verification
Physical checks on network and infrastructure devices
Support remote Infrastructure, Network, or Cloud teams with physical interventions.
Follow safety, access control, and change awareness procedures strictly.
Document every smart‑hands action in the ticket for audit and traceability.

5. Healthcare Environment Sensitivity & Compliance

Operate with full awareness of healthcare sensitivity:
Patient safety
Infection control zones
Clinical workflow disruptions
Follow hospital and clinic access protocols at all times.
Ensure devices and tools do not interfere with medical equipment.
Respect privacy, confidentiality, and data security requirements.
Escalate immediately if any activity may pose operational or safety risk.

6. ServiceNow & Asset Management Discipline

Accurately update ServiceNow tickets with:
Actions performed onsite
Parts replaced
User confirmations
Follow‑up requirements
Maintain accurate asset records including:
Device assignment
Location changes
Status updates
Serial numbers and lifecycle stage
Ensure asset movements are fully traceable and auditable.
Prevent asset loss through strict documentation and handoff procedures.

7. Site Rounding & Preventive Maintenance

Perform regular site walk‑throughs to:
Proactively identify device issues
Validate workstation standards
Spot recurring failure patterns
Identify aging or unstable hardware before failure.
Validate printer health and consumable status as per scope.
Report environmental, cabling, power, or layout issues impacting IT readiness.
Support preventive maintenance activities planned by IT operations.

8. Coordination with Service Desk & Resolver Teams

Act as the onsite execution arm for remote resolver teams.
Communicate clearly with Service Desk Leads on:
Ticket progress
Delays or access challenges
Additional scope requirements
Provide precise feedback for RCA and Problem Management.
Avoid “ghost closures” by validating user satisfaction post‑resolution.
Ensure smooth transition of tickets back to Service Desk upon completion.

9. Field Mobility & Coverage Management

Travel within assigned 30‑mile radius to provide field support.
Plan routes and activities efficiently to meet SLA expectations.
Support multiple sites while maintaining response commitments.
Handle urgent dispatches during outages or priority issues.
Maintain readiness for extended hours, emergencies, or clinical escalations.

10. Quality, Safety & Professional Conduct

Deliver professional, courteous, and respectful onsite support.
Manage stressed or urgent users calmly and effectively.
Maintain clean, secure, and organized work practices.
Adhere strictly to safety guidelines while lifting or handling equipment.
Represent the organization professionally within healthcare locations.

OPERATIONAL OWNERSHIP (EXPLICIT)

End‑to‑end ownership of assigned onsite tickets.
Physical resolution accuracy and completeness.
Asset tracking integrity and compliance.
Site readiness and equipment reliability.
Clear documentation and communication.

REQUIRED EXPERIENCE & SKILL PROFILE

Experience

Minimum 4+ years of experience in:
Deskside IT Support
Field Support or Onsite IT Operations
Experience supporting enterprise or healthcare environments preferred.

Technical Skills

Strong hands‑on experience with:
Windows desktops and laptops
Common peripherals and printers
Basic networking concepts
Remote support coordination tools
Familiarity with ITSM tools (preferably ServiceNow).

Behavioral & Operational Skills

High attention to detail and documentation discipline.
Ability to work independently onsite with accountability.
Strong communication and interpersonal skills.
Ability to function under pressure in clinical environments.
Strong sense of ownership and reliability.

Additional Expectations

Ability to lift and move IT equipment safely.
Willingness to travel within assigned field region.
Flexibility for after‑hours or emergency support when required.
Adherence to organizational security and safety policies.

A candidate’s pay within the range will depend on their skills, experience, education, and other factors permitted by law. This role may also be eligible for performance-based bonuses subject to HCL policies. In addition, this role is eligible for the following benefits subject to HCL policies: medical, dental, vision, pharmacy, life, accidental death & dismemberment, and disability insurance; employee assistance program; 401(k) retirement plan; 10 days of paid time off (PTO) per year (some positions are eligible for unlimited PTO); and 10 paid holidays per year.

Disclaimer

HCL is an equal opportunity employer, committed to providing equal employment opportunities to all applicants and employees regardless of race, religion, sex, color, age, national origin, pregnancy, sexual orientation, physical disability or genetic information, military or veteran status, or any other protected classification, in accordance with federal, state, and/or local law. Should any applicant have concerns about discrimination in the hiring process, they should provide a detailed report of those concerns to [email protected] for investigation.

Pay: $51,000.00 - $75,000.00 per year

Benefits:

401(k)
Dental insurance
Health insurance
Paid time off

Work Location: On the road

Quick Apply

Refine Your Search

field service technician jobs in north east, pa

Field Service Technician

Service Technician

Field Technician

Field Service Technician Laser

Service Technician (HVAC)

Field Service Technician II, Conveying & Loading

Field Service Technician

Field Service Technician

Quality Control Field Technician (Asphalt)

Fire Alarm & Security Technician

Now Hiring IT and Telecom Field Technicians

Construction Technician - NICET

Lead Construction Technician

Field Supervisor Technician (Power Transformers)

Military Service - U.S. Navy, Advanced Electronics / Computer Field Technician

Biological Technician (Field Technichian)

Experienced Wind Turbine Technician-Commissioning

Sr Engineering Technician

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I want to receive the latest job alert for field service technician in north east, pa

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