Top 200 Call center representative Jobs in North Lauderdale Fl

Customer Service Specialist
Early Learning Coalition of Broward, Inc. —Fort Lauderdale, FL
- $19.14 an hour
- Weekends as needed
- Hybrid work
- Background check
- Spanish
- Customer service
- Health insurance
- Dental insurance
Quick Apply
Collections Representative | Sales & Call Center Experience
United Collection Bureau —Davie, FL
- $16 - $18 an hour
- Full-time
- Background check
- Customer service
- In-person
- Paid training
- Health insurance
Health Insurance Sales Agent — In Office | Inbound & Outbound Calls | License Required 2-40 or 2-15
CFTS Partners with Health Insurance Agency —Fort Lauderdale, FL
- From $130,000 a year
- Full-time
- Background check
- Data analysis skills
- No experience needed
- Paid training
- Health insurance
Quick Apply
7d
Collections/Call Center Representative - Base + Bonuses
United Collection Bureau —Davie, FL
- $16 - $22 an hour
- Full-time
- Background check
- Customer service
- In-person
- Paid training
- Health insurance
Call Center Sales Representative
Marrero Group Inc —Fort Lauderdale, FL
- $88,000 - $103,000 a year
- Full-time
- High school diploma or GED
- Driver's License
- In-person
- Health insurance
- Opportunities for advancement
Quick Apply
Banking Customer Service Representative - Onsite
Teleperformance USA —North Lauderdale, FL
- 18 years or older
- Computer literacy
- Office
- Health insurance
- Dental insurance
Customer Service Representative - Onsite
Teleperformance USA —North Lauderdale, FL
- 18 years or older
- Computer literacy
- High school diploma or GED
- Health insurance
- Dental insurance
Customer Service Representative for health insurance plans in Call Center
Acme Health And Life Agency —Delray Beach, FL
- $20 - $25 an hour
- Full-time
- In person
- Spanish
- English
- Microsoft Office
- Dental insurance
- Vision insurance
Quick Apply
2d
Banking Customer Service Representative - Onsite
Teleperformance USA —North Lauderdale, FL
- 18 years or older
- Computer literacy
- Office
- Health insurance
- Dental insurance
10d
Phone Sales Representative
Debt Consultants Group —Boca Raton, FL
- $75,000 - $120,000 a year
- 8 hour shift
- In-person
- 2 years
- Communication skills
Quick Apply
Customer Service Representative - Onsite
Teleperformance USA —North Lauderdale, FL
- 18 years or older
- Computer literacy
- High school diploma or GED
- Health insurance
- Dental insurance
10d
Inbound Sales Representative
CHOMPIFY MARKETING —Fort Lauderdale, FL
- $52,000 - $104,000 a year
- Full-time
- Computer literacy
- US work authorization
- Typing
- Paid training
- Opportunities for advancement
Quick Apply
10d
Customer Service Representative - Call Center
Answering Service Care —Margate, FL
- $16.00 - $18.75 an hour
- Part-time
- Background check
- Computer literacy
- Computer skills
- Paid training
- Health insurance
Quick Apply
Call Center Sales Representative
Green Team Capital —Fort Lauderdale, FL
- $94,000 - $101,000 a year
- Full-time
- Background check
- No experience needed
- High school diploma or GED
- Paid training
- Health insurance
Quick Apply
Customer Service Representative
CVS Health —Plantation, FL
- $17.00 - $28.46 an hour
- Full-time
- Computer literacy
- No high school diploma
- High school diploma or GED
- Health insurance
- Dental insurance
Remote Legal Customer Service Representative (CSR)
Advocacy Solutions —Fort Lauderdale, FL
- Full-time
- Remote
- Background check
- Spanish
- Writing skills
- Paid holidays
- Disability insurance
Quick Apply
Call Center Sales Representative
FTL Consultants —Fort Lauderdale, FL
- $105,000 - $117,000 a year
- Full-time
- Background check
- No experience needed
- High school diploma or GED
- Health insurance
Quick Apply
Call Center Sales Representative
Strategic Benefit Advisors —Fort Lauderdale, FL
- $79,000 - $91,000 a year
- Full-time
- Background check
- No experience needed
- High school diploma or GED
- Paid training
- Health insurance
Quick Apply
1d
Customer Service Representative
Aqua Gulf —Deerfield Beach, FL
- $40,000 - $45,000 a year
- Full-time
- Remote
- Microsoft Excel
- Microsoft Outlook
- Mid-level
- Paid holidays
- Disability insurance
Quick Apply
Full-Time Verification Representative (Remote) - FL
Centerfield/Datalot —Fort Lauderdale, FL
- $16 an hour
- Full-time
- Remote
- Background check
- Residential
- US work authorization
- Paid training
- Health insurance

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Customer Service Specialist

Early Learning Coalition of Broward, Inc.
Fort Lauderdale, FL

Quick Apply

Job Details

Full-time
$19.14 an hour

Benefits

Health insurance
Dental insurance
Paid time off
Vision insurance

Qualifications

Spanish
Phone communication
Customer service
Call center experience
Microsoft Office
High school diploma or GED
Driver's License
Haitian Creole
Data entry
Quality data entry
Customer data entry

Full Job Description

JOB SUMMARY: The Customer Service Specialist handles all customer calls to answer questions and resolve problems in the most satisfactory manner for all parties concerned. Calls are non-routine and require deviation from standard screens, scripts, and procedures. May respond to faxes and emails. Requires extensive knowledge of the organization, and/or services.

ESSENTIAL DUTIES AND RESPONSIBILITIES: (This description reflects the major core duties and responsibility of the job; the employee is expected to perform these, and other job-related duties as may be required. Additions, deletions, or changes may be made to this description at any time without prior notice.)

· Creates a positive client experience by understanding and meeting client needs quickly, professionally, and accurately.

· Answers calls and responds to emails.

· Provides customers with general service information.

· Handles customer inquiries both telephonically and by email.

· Research required information using available resources.

· Be able to maintain confidentiality with shared information.

· Capable of handling issues and complaints and providing solution to the customers.

· Identifies and escalates priority issues.

· Updates existing customer information in database systems.

· Routes calls to appropriate resource if issue cannot be resolved at call center.

· Follow up customer calls where necessary.

· Documents all call information according to standard operating procedures.

· Completes call logs.

· Greets customers warmly and ascertains problem or reason for calling.

· Listens and responds appropriately to customer including the use of techniques to diffuse escalating situations.

· Utilizes computer technology to handle high call volumes.

· Compiles reports on overall customer satisfaction.

· Reviews client applications submitted on the OEL Family Portal by families seeking

VPK and School Readiness Services, and accurately determines their eligibility for said services.

· Handles escalated calls requiring additional assistance.

· Tracks responses to wait list funding notifications issued.

· Monitors call volume consistently and coordinates available resources to maintain optimal level of “handled calls.”

· Assists Senior Supervisor with distribution of workload, daily schedules, and completion of special projects.

COMPETENCIES:

· Patience

· Attention to detail

· Positive Comportment

· Communication Proficiency

· Ethical Conduct

· Business Acumen

· Technical Capacity

· Team Player

· Problem Solving

· Data Entry of large amounts of information accurately and quickly

SUPERVISORY RESPONSIBILITIES:

· None

WORK ENVIRONMENT:

· This position operates in a professional office environment and remotely.

· This position will be expected to work in public venues to support ELC related events.

· This role uses commonly used applications that include Microsoft Office Suite, E- mail, and current state data systems.

PHYSICAL DEMANDS:

· While performing the duties of this position, the employee is regularly required to talk and hear. The employee frequently is required to use hands and fingers to operate and handle keyboards and other office equipment.

· Ability to operate a motor vehicle

· Able to sit for extended periods of time

· Regularly required to walk and reach with hands and arms

· Required corrected vision and hearing to normal range

POSITION TYPE AND EXPECTED HOURS OF WORK:

· This is a full-time non-exempt position that requires the employee to adhere to ELC’s Telework Agreement.

· The work hours are typically Monday through Friday, 8:30 AM – 5:00 PM.

- This position may work nights, weekends and holidays.

- This position may regularly work longer hours.

REQUIRED EDUCATION AND EXPERIENCE:

· High school diploma or equivalent minimum.

· A minimum of three (3) years of proven experience in a customer service role.

· Experience in a call center or customer service environment handling high volume of calls.

· Data Entry experience.

ADDITIONAL REQUIREMENTS:

Language

Bi-lingual English/Spanish OR English/Creole preferred

Background Checks

Employment in this position is contingent upon obtaining and maintaining satisfactory:

· Verification of Required Education and/or Credentials

· Level II Background Check

· Drug Screen

· Valid Florida Driver License

· Valid Automobile Insurance

· Access to Reliable Transportation

· E-Verify

· High Speed Internet Access that can be maintained daily, with at least 50Mbps when working in a secure home location.

REASONABLE ACCOMMODATION WILL BE MADE FOR OTHERWISE QUALIFIED INDIVIDUAL WITH A DISABILITY.

Job Type: Full-time

Pay: $19.14 per hour

Benefits:

Dental insurance
Health insurance
Paid time off
Vision insurance

Application Question(s):

Have you reviewed the posted salary range and confirmed that it meets your compensation expectations?

Education:

High school or equivalent (Required)

Experience:

Customer service: 3 years (Required)
Call center: 1 year (Required)
Data entry: 1 year (Required)

Language:

Spanish (Preferred)
Haitian Creole (Preferred)

Work Location: Hybrid remote in Fort Lauderdale, FL 33309

Quick Apply

Refine Your Search

call center representative jobs in north lauderdale fl

Customer Service Specialist

Collections Representative | Sales & Call Center Experience

Health Insurance Sales Agent — In Office | Inbound & Outbound Calls | License Required 2-40 or 2-15

Collections/Call Center Representative - Base + Bonuses

Call Center Sales Representative

Banking Customer Service Representative - Onsite

Customer Service Representative - Onsite

Customer Service Representative for health insurance plans in Call Center

Banking Customer Service Representative - Onsite

Phone Sales Representative

Customer Service Representative - Onsite

Inbound Sales Representative

Customer Service Representative - Call Center

Call Center Sales Representative

Customer Service Representative

Remote Legal Customer Service Representative (CSR)

Call Center Sales Representative

Call Center Sales Representative

Customer Service Representative

Full-Time Verification Representative (Remote) - FL

I want to receive the latest job alert for call center representative in north lauderdale fl

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