Top 22799 Client services Jobs in Norwalk, Ca

Website Support Specialist
Infinity Technologies —Orange County, CA
- $26.03 - $31.35 an hour
- Part-time
- Hybrid work
- Background check
- Computer Science
- Mid-level
Quick Apply
Office Administration/Receptionist
NorthPoint Tax, Wealth & Business Advisory, LLP —Brea, CA
- From $22 an hour
- 8 hour shift
- Customer service
- Mid-level
- Office
- Health insurance
- Dental insurance
Quick Apply
Customer Service Representative
Confidential —Cypress, CA
- $3,800 - $4,300 a month
- Full-time
- Background check
- High school diploma or GED
- In-person
Quick Apply
Car Dealership Office Manager
Autobahn Luxury Motors —Norwalk, CA
- $28 - $34 an hour
- Full-time
- Background check
- Microsoft Excel
- Microsoft Outlook
- Paid time off
- Employee assistance program
Quick Apply
Senior Client Services Supervisor
Saddle Creek Logistics Services —Buena Park, CA
- $80,000 - $90,000 a year
- Full-time
- Microsoft Excel
- Mid-level
- High school diploma or GED
- Health savings account
- Health insurance
Quick Apply
4d
Customer Service Coordinator
Ultimate Staffing Services —Irvine, CA
- $25 - $35 an hour
- Full-time
- Office
- Fair chance
- Computer skills
- Disability insurance
- Health insurance
Quick Apply
Call Center Agent
GRACELIGHT COMMUNITY HEALTH —Los Angeles, CA
- $24.68 - $35.29 an hour
- Full-time
- No high school diploma
- Mid-level
- 3 years
Quick Apply
Customer Service Associate
2Sum Production Inc —Santa Fe Springs, CA
- From $70,000 a year
- Full-time
- Background check
- Sales
- Customer service
- Paid training
- Health insurance
Quick Apply
10d
Self-Storage Maintenance Associate - Pico Rivera, CA
Go Store It —Pico Rivera, CA
- $22 - $24 an hour
- Full-time
- Reliable transportation
- Entry level
- Paid holidays
- Dental insurance
Quick Apply
Customer Service Rep / Call Center / Client Support
ADP —La Palma, CA
- $17.02 - $30.14 an hour
- Overtime
- Hybrid work
- Spanish
- Military
- Writing skills
- Wellness program
- Disability insurance
Customer Service Representative - Sales
Wow Party Rental —Santa Fe Springs, CA
- From $19.75 an hour
- Part-time
- Bilingual
- In-person
- Communication skills
- On-the-job training
- Flexible schedule
Quick Apply
Customer Service Representative (CSR)
Consensus Cloud Solutions —Los Angeles, CA
- $17.87 - $28.85 an hour
- Overtime
- Remote
- Background check
- Ability to sit for extended periods
- 2 years
- Employee stock purchase plan
11d
Enrollment Specialist (Part-Time) (Fully-Remote) (PST Hours)
Phamily —Los Angeles, CA
- $21 an hour
- Part-time
- Remote
- Organizational skills
- Communication skills
- Entry level
Quick Apply
Customer Support Specialist
Remote Talent Cloud —Los Angeles, CA
- $20,800 - $41,600 a year
- Contract
- Remote
- Computer literacy
- English
- Entry level
Quick Apply
Scheduling Coordinator (Home Care Operations)
Tandem Care Inc —Los Angeles, CA
- Full-time
- Remote
- Mid-level
- Home Health
- 2 years
- Paid time off
Quick Apply
12d
Care Coordinator (CC Home Care Operations)
Tandem Care Inc —Los Angeles, CA
- $26 - $30 an hour
- Part-time
- Remote
- Mid-level
- Bachelor's degree
- Home Health
- Health insurance
- Dental insurance
Community Health Worker I
Tarzana Treatment Centers, Inc —Long Beach, CA
- $27.52 - $30.33 an hour
- Full-time
- HIPAA
- High school diploma or GED
- 2 years
- Paid holidays
- Health insurance
Quick Apply
Customer Success Partner
Sealed Air —Santa Fe Springs, CA
- $25 - $27 an hour
- Online Application
- Mid-level
- Communication skills
- Disability insurance
- Health insurance
Day Program Job Coach
Community Connect SoCal Inc —Buena Park, CA
- $20 - $80 an hour
- Full-time
- Background check
- No experience needed
- Driver's License
- Profit sharing
- Paid training
Quick Apply
Eligibility Specialist 2
Savista, LLC —La Palma, CA
- $24 - $26 an hour
- Full-time
- Acute care
- Hospital
- HIPAA
- Health savings account
- Paid holidays
Quick Apply
10d

I want to receive the latest job alert for client services in norwalk, ca

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

client services jobs near norwalk, ca

Care Coordinator jobs in Los Angeles, CA

Scheduling Coordinator jobs in Los Angeles, CA

Customer Service Representative jobs in Los Angeles, CA

Customer Service Representative jobs in La Palma, CA

Call Center Representative jobs in Los Angeles, CA

Eligibility Specialist jobs in La Palma, CA

Customer Service Representative jobs in Cypress, CA

Customer Service Representative jobs in Santa Fe Springs, CA

Customer Success Manager jobs in Santa Fe Springs, CA

Customer Service Coordinator jobs in Irvine, CA

Enrollment Specialist jobs in Los Angeles, CA

Community Health Worker jobs in Long Beach, CA

Outreach Coordinator jobs in Kansas City, MO

Care Coordinator jobs in Gilbert, AZ

Care Coordinator jobs in San Diego, CA

Care Coordinator jobs in Peoria, IL

Clinical Research Coordinator jobs in Ucla, CA

Child Care jobs in El Paso, TX

Patient Care Technician jobs in Durham, NC

Care Coordinator jobs in Springfield, IL

Website Support Specialist

Infinity Technologies -
Orange County, CA

Quick Apply

Job Details

Part-time
$26.03 - $31.35 an hour

Qualifications

Website maintenance
Knowledge management
Customer communication
Teamwork
Computer Science
Incident Escalation
Software administration
Managing clients in a customer support role
Internal employee customer service
Content development
Organizational skills
Customer service knowledge base
Online help documentation
Associate's degree
Escalation handling
Standard operating procedures (SOPs)
Developing technical user guides
Standard operating procedures drafting
Information Technology
Content publishing

Full Job Description

Website Support Specialist

Locations: Hybrid position

Infinity Technologies provides professional consulting services to municipalities. Our areas of expertise are in city or county IT and GIS services serving clients in Northern and Southern California.

To learn more about Infinity Technologies, go to: www.inftechnologies.com

The Website Support Specialist provides website administration, content management, and technical support for municipal, public-sector, and other client websites. This part-time role is responsible for maintaining website content, supporting website users, responding to service requests, documenting processes, and ensuring websites remain accurate, functional, accessible, and up to date.

Employees in this position are expected to provide exceptional customer service while communicating professionally with clients, vendors, and internal team members. This role requires strong organizational skills, attention to detail, sound judgment, follow-through, and the ability to manage multiple priorities while supporting public-facing websites and related technologies.

This role is best suited for a professional with approximately 2-4 years of relevant experience in website support, CMS administration, digital content management, client support, help desk support, or a related role.

Key Responsibilities

· Provide day-to-day support for client website operations and content management.

· Create, update, publish, organize, and maintain website pages, documents, images, navigation, forms, links, and other website content.

· Assist clients and internal users with website-related questions, troubleshooting, and content management system (CMS) support.

· Troubleshoot website issues involving publishing, formatting, navigation, page layouts, links, documents, images, redirects, embeds, and other website components.

· Maintain consistency, accuracy, usability, and quality across client websites, including formatting, layout, broken links, outdated content, and inconsistent content.

· Review website pages, PDFs, documents, links, images, headings, alt text, and formatting for general quality, usability, and accessibility concerns; escalate advanced ADA/WCAG issues when needed.

· Coordinate website updates and support requests with clients, vendors, and internal team members.

· Review, prioritize, track, and resolve website support requests through the Company's support process, including status, ownership, priority, client communication, resolution notes, and escalation details.

· Clarify incomplete requests, ask appropriate follow-up questions, confirm approvals when needed, and communicate next steps clearly to clients and internal teams.

· Escalate issues that require additional technical resources, IT support, or vendor assistance.

· Create and maintain client-specific website support documentation, standard operating procedures (SOPs), knowledge base articles, CMS instructions, escalation contacts, access notes, recurring request types, and standard response templates.

· Assist with website accessibility efforts and follow ADA/WCAG accessibility best practices.

· Participate in client meetings, internal meetings, and project discussions as needed.

· Provide guidance and training to website users as appropriate.

· Coordinate with software vendors or third-party support providers to resolve website-related issues when appropriate.

· Represent Infinity Technologies professionally while interacting with clients, vendors, and business partners.

· Perform other duties as assigned.

Job Requirements

· Experience updating and maintaining website content using a content management system (CMS) or similar web platform.

· Strong understanding of website structure, navigation, pages, documents/PDFs, links, images, formatting, and publishing workflows.

· Ability to troubleshoot common website content, formatting, publishing, access, and user-support issues.

· Ability to manage support requests, document status and resolution details, follow up on open items, and escalate issues appropriately.

· Excellent verbal and written communication skills, including the ability to communicate clearly with technical and non-technical users.

· Excellent customer service and interpersonal skills when working with clients, vendors, and internal team members.

· Strong organizational, analytical, and problem-solving abilities.

· Excellent attention to detail and commitment to producing accurate work.

· Ability to prioritize multiple assignments while meeting established deadlines.

· Ability to work independently and collaboratively in a team environment.

· Ability to document procedures, workflows, SOPs, training guides, and technical processes.

· Ability to learn new platforms, follow established processes, and assume additional responsibilities as needed.

Preferred Skills

· Experience supporting municipal, government, public-sector, or client-facing websites.

· Experience with municipal website platforms such as Granicus GovAccess, CivicPlus, or similar public-sector CMS platforms.

· Familiarity with WordPress, Shopify, or other common CMS platforms.

· Experience working in a ticketing, help desk, or service request environment.

· General understanding of IT support concepts, including user access, permissions, MFA, single sign-on, browser troubleshooting, file management, and escalation workflows.

· Familiarity with ADA/WCAG website accessibility concepts and basic content quality review, including common issues such as alt text, link text, headings, document concerns, and formatting inconsistencies.

· Experience creating SOPs, knowledge base articles, training guides, or client-specific process documentation.

· Basic understanding of HTML/CSS helpful, but not required.

· Experience with website analytics, reporting tools, documentation systems, or basic graphic design tools helpful.

Infinity Technologies participates in E-Verify. For more information please review the E-Verify Participation poster available here.

Education:

· Associate’s degree in information technology, Computer Science, Web Development, Communications, Public Administration, or a related field preferred. Relevant work experience may be substituted for formal education.

Physical Requirements

· Prolonged periods sitting and/or standing at a desk, working at a computer, communicating by telephone or video conference, and viewing computer monitors for extended periods.

Job Type: Part–Time

Pay Range: Starting Range: $25.00 - 35.00/hour

Schedule:

· Part-time position, fewer than 30 hours per week.

· Ability to work remotely and on-location at client sites as business needs require.

Pay: $26.03 - $31.35 per hour

Location:

Orange County, CA (Required)

Ability to Commute:

Orange County, CA (Preferred)

Work Location: Hybrid remote in Orange County, CA

Quick Apply

Refine Your Search

client services jobs in norwalk, ca

Website Support Specialist

Office Administration/Receptionist

Customer Service Representative

Car Dealership Office Manager

Senior Client Services Supervisor

Customer Service Coordinator

Call Center Agent

Customer Service Associate

Self-Storage Maintenance Associate - Pico Rivera, CA

Customer Service Rep / Call Center / Client Support

Customer Service Representative - Sales

Customer Service Representative (CSR)

Enrollment Specialist (Part-Time) (Fully-Remote) (PST Hours)

Customer Support Specialist

Scheduling Coordinator (Home Care Operations)

Care Coordinator (CC Home Care Operations)

Community Health Worker I

Customer Success Partner

Day Program Job Coach

Eligibility Specialist 2

I want to receive the latest job alert for client services in norwalk, ca

Related Searches

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected