Top 3698 Service associate Jobs in O'fallon, Mo

Client Services Specialist (IT Service Desk)
Pearl Solutions Group —Saint Charles, MO
- From $50,000 a year
- 8 hour shift
- Background check
- Microsoft Excel
- Microsoft Outlook
- Health insurance
- Dental insurance
Quick Apply
Senior Personal Service Counselor (Universal Banker)
Together Credit Union —O'Fallon, MO
- Research
- Mid-level
- Office
Quick Apply
Parts Outside Sales Representative
Total Trailers —O'Fallon, MO
- $50,000 - $95,000 a year
- Full-time
- Clean driving record
- Sales
- Pass drug screening
- Paid training
- Health insurance
Quick Apply
Manager Trainee
Dierbergs —Saint Charles County, MO
- Weekends as needed
- Hospitality
- Mid-level
- High school diploma or GED
- Health insurance
- Dental insurance
On The Run - Sales Associate - All Shifts
Wallis Companies —O'Fallon, MO
- $15.75 - $18.75 an hour
- Urgently hiring
- Dealership
- No experience needed
- High school diploma or GED
- Health insurance
- Dental insurance
Quick Apply
5d
On The Run - Sales Associate - All Shifts
Wallis Companies —O'Fallon, MO
- $15.75 - $18.75 an hour
- Urgently hiring
- Dealership
- No experience needed
- High school diploma or GED
- Health insurance
- Dental insurance
Quick Apply
5d
Teller I
Great Southern Bank —O'Fallon, MO
- $15 - $16 an hour
- Part-time
- Word processing
- Computer literacy
- Basic math
5d
Patient Access Rep II
BJC HealthCare —O'Fallon, MO
- $17.50 - $23.88 an hour
- 8 hour shift
- HIPAA
- High school diploma or GED
- Children
- Disability insurance
- Health insurance
7d
Patient Access Rep I
BJC HealthCare —O'Fallon, MO
- $17.25 - $22.33 an hour
- 8 hour shift
- Hospital
- HIPAA
- No experience needed
- Disability insurance
- Health insurance
Membership Service Associate (Front Desk Staff) - St Charles YMCA
Gateway Region YMCA —Saint Peters, MO
- $15 - $17 an hour
- Part-time
- Computer literacy
- High school diploma or GED
- Conflict management
- 403(b)
13d
Customer Service Associate
Walgreens —O'Fallon, MO
- $15.00 - $17.50 an hour
- Part-time
- Maintenance
- English
- Cleaning
- Health insurance
- Dental insurance
6d
Library Associate I- Middendorf-Kredell
St. Charles City-County Library —O'Fallon, MO
- $15.98 an hour
- Part-time
- Google Workspace
- Writing skills
- High school diploma or GED
- Paid time off
- Employee assistance program
Quick Apply
3d
Front Office
RAYUS Radiology —Saint Peters, MO
- Part-time
- Bilingual
- Microsoft Excel
- Microsoft Outlook
- Paid holidays
- Disability insurance
Quick Apply
Customer Service
Spec Corp —Saint Peters, MO
- $60,000 - $70,000 a year
- Full-time
- Computer literacy
- Basic math
- Residential
- Health insurance
- Dental insurance
Quick Apply
Rural Carrier Associate
United States Postal Service —O'Fallon, MO
- From $21.89 an hour
- Part-time
- Outdoor work
- Entry level
- Paid training
- Health insurance
Quick Apply
Pharmacy Customer Service Associate
Walgreens —O'Fallon, MO
- $16 - $18 an hour
- Part-time
- Computer literacy
- Basic math
- Maintenance
- Continuing education credits
- Health insurance
13d
Front End Service Team Associate
Walmart —Saint Peters, MO
- $15 - $28 an hour
- Part-time
- High school
- Entry level
- Paid jury duty
- Disability insurance
Scheduling Specialist
RAYUS Radiology —Chesterfield, MO
- Monday to Friday
- Remote
- Bilingual
- Computer literacy
- High school diploma or GED
- Paid holidays
- Disability insurance
Quick Apply
At Your Service Center Associate, Mid Rivers Mall - Part Time
Macy’s —Saint Peters, MO
- $15.00 - $19.51 an hour
- Part-time
- Hospitality
- Merchandising
- English
- Store discount
- Paid holidays
3d
Front Desk Agent
Residence Inn by Marriott O'Fallon —O'Fallon, MO
- Weekends as needed
- Residential
- Hotel
- High school diploma or GED
- Paid jury duty
- Paid holidays
Quick Apply
10d

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Client Services Specialist (IT Service Desk)

Pearl Solutions Group -
Saint Charles, MO

Quick Apply

Job Details

Full-time
From $50,000 a year

Benefits

Health insurance
Dental insurance
401(k)
Paid time off
Vision insurance
Flexible schedule

Qualifications

Customer communication
Microsoft Excel
Microsoft Outlook
IT user and group management
GPO
Software deployment
Windows
Network infrastructure
User training (technical support)
Driver's License
Cloud service support
Desktop (troubleshooting support)
Customer support ticket management
SharePoint
System deployment
Desktop administration
Ticketing system technical support

Full Job Description

A Client Services Specialists contributes to Pearl Solutions Group’s value of customer excellence by providing remote support to end users for our clients. This includes but is not limited to diagnosing hardware, software, virtualization infrastructure, backup services, telecommunications, and networking problems for LAN/WAN computing devices such as printers, scanners, laptops, desktops, VPN and networking equipment in a predominantly Microsoft environment. Employees will work an 8-hour shift between the hours of 7am and 5pm Monday through Friday (US Central Time).

The candidate must have a passion for technology and a true commitment to growing their technical skill set. They will be working on the latest technologies for clients as well as supporting existing environments.

To qualify for this position, the candidate must have basic understanding of all technical solutions that a small or medium business uses on a daily basis. The candidate must also desire to operate in a dynamic, growing environment that requires the use of products and tools that will be new to them. And a candidate must have the ability to communicate effectively with teammates as well as the end user.

Job Responsibilities

· Provide incident management, diagnosis, escalation, tracking, and resolution

· Provide outstanding customer service and a positive support experience by interfacing directly with clients on issues, communicating in a clear, concise manner both verbally and electronically

· Follow established processes and standards, identify, and propose improvements as necessary

· Maintain knowledge of desktop, server and network, and technologies

· Continually learning new technical skills on your own time

· Perform remote diagnostic tasks

· Virus/malware remediation

· Assist in developing technical documentation to improve training and service delivery

· Microsoft 365 User Management

Professional Qualifications

· Associates or Technical degree from a technical school preferred but not required

· Ability to explain technology to customers in simple, easy to understand language, both verbally and in electronic communications

· Passion for providing quality customer service (fix it right, the first time!)

· Detail oriented

· Strong written and verbal communication skills; ability to document the steps taken

· Passion for helping others

· Excellent follow up skills

· Excellent documentation skills, ability to write technical processes and procedures

· Proven troubleshooting skills, and ability to work through problems until solved

· Experience working with little guidance

· Experience working in a team environment

· Ability to handle multiple tasks quickly, managing 15-20 tickets a day

· Understanding of infrastructure / network security

· Driver’s license, and reliable transportation a must (may be asked to use company vehicle)

Technical Qualifications

· Experience working with any ticketing system

· Familiarity with Active Directory

· 1+ years of experience in deployment and support of the following:

o Microsoft Windows desktop operating systems

o Microsoft Office 2016 and greater

· 1+ years of Microsoft Windows Server experience including:

o Creating and managing GPOs

o Active Directory user maintenance

· Understanding of infrastructure / network security such as TCP/IP, Wireless and Firewalls

· 1+ years of working with and supporting Microsoft 365 applications (Outlook, Word, SharePoint, Teams, Excel, OneDrive)

· Some experience in Microsoft 365 administration

· Some of WAN/LAN/Firewall experience with WatchGuard, Cisco or similar products

A Client Services Specialist will work towards mastering the following:

· A+, Network+, Security+ Certifications

· ConnectWise Automate Service Technician

· ConnectWise Manage Engineer/Technician

· IT Glue Training

· Acronis Certified Engineer

· Microsoft 365 Fundamentals Certification

Salary / Benefits: This is a full-time salaried position with pay commensurate with experience. Medical / Dental / Vision / 401k / PTO

Our Mission: To provide best practice, enterprise grade IT services, solutions, and hardware to small to mid-size businesses with 30 – 300 technology workers. We add more value than expected with every interaction as we serve our customers in an honest and efficient way.

Job Type: Full-time

Pay: From $50,000.00 per year

Benefits:

401(k)
Dental insurance
Flexible schedule
Health insurance
Paid time off
Vision insurance

Schedule:

8 hour shift
Monday to Friday

Work Location: In person

Quick Apply

Refine Your Search

service associate jobs in o'fallon, mo

Client Services Specialist (IT Service Desk)

Senior Personal Service Counselor (Universal Banker)

Parts Outside Sales Representative

Manager Trainee

On The Run - Sales Associate - All Shifts

On The Run - Sales Associate - All Shifts

Teller I

Patient Access Rep II

Patient Access Rep I

Membership Service Associate (Front Desk Staff) - St Charles YMCA

Customer Service Associate

Library Associate I- Middendorf-Kredell

Front Office

Customer Service

Rural Carrier Associate

Pharmacy Customer Service Associate

Front End Service Team Associate

Scheduling Specialist

At Your Service Center Associate, Mid Rivers Mall - Part Time

Front Desk Agent

I want to receive the latest job alert for service associate in o'fallon, mo

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