Top 86 Front of house manager Jobs in O'fallon Il

Guest Service Representative
Extended Stay America —O'Fallon, IL
- $15.38 - $15.78 an hour
- Part-time
- Basic math
- English
- Hotel
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Front of House Manager
June's Breakfast and Patio —O'Fallon, IL
- $20 - $35 an hour
- Full-time
- ServSafe
- Merchandising
- Recruiting
- Health insurance
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Dispensary Assistant Manager
Ascend Wellness —Fairview Heights, IL
- From $18.50 an hour
- Weekends as needed
- Microsoft Excel
- Microsoft Outlook
- 5 years
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Store Manager
Hotshots Sports Bar & Grill - O'Fallon, IL —O'Fallon, IL
- $46,500 - $48,500 a year
- Weekends as needed
- Bar
- Mid-level
- Organizational skills
- Opportunities for advancement
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General Manager
Joe's Pizza and Pasta Edwardsville —Edwardsville, IL
- $55,000 - $65,000 a year
- Full-time
- Mid-level
- Leadership
- Restaurant
- Employee discount
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4d
Service Manager
Texas Roadhouse —O'Fallon, IL
- $43,000 - $70,000 a year
- Full-time
- Sales
- Mid-level
- Team management
- Profit sharing
- Paid parental leave
3d
General Manager
St. Louis —St. Louis, MO
- $75,000 - $90,000 a year
- 5 years
- Mentoring
- Senior level
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Dining Manager
The Gatesworth —St. Louis, MO
- Full-time
- Mid-level
- 3 years
- Apartments
- Health insurance
- Dental insurance
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13d
Restaurant Manager (Front of House)
Broadway Oyster Bar —St. Louis, MO
- $60,000 a year
- Full-time
- Bar
- Google Workspace
- Microsoft Excel
- Health insurance
- Dental insurance
Quick Apply
FOH/Bar Manager
Stationhouse Grill Mascoutah —Mascoutah, IL
- $11 - $17 an hour
- Weekends as needed
- Bar
- Mid-level
- Recruiting
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7d
General Manager
Clubhouse Lounge + Kitchen —Edwardsville, IL
- $55,000 - $65,000 an hour
- Full-time
- Bar
- Mid-level
- 3 years
- Employee discount
Quick Apply
4d
Banquet Captain
Butler's Pantry —St. Louis, MO
- $23 - $33 an hour
- Part-time
- Mid-level
- Mentoring
- Employee assistance program
- 401(k) matching
Quick Apply
Floor Manager
360 Rooftop Bar —St. Louis, MO
- $25 - $30 an hour
- Weekends as needed
- Bar
- Mid-level
- Leadership
- Employee discount
Quick Apply
General Manager
StaffedUp Hospitality St. Louis —St. Louis, MO
- $75,000 - $90,000 a year
- 5 years
- Mentoring
- Senior level
Quick Apply
General Manager
Wingstop —O'Fallon, IL
- Up to $54,000 a year
- Part-time
- No education required
- Mid-level
- Quick service & fast food restaurant
- Paid training
- Health insurance
Quick Apply
Operations Restaurant Manager
Peel Wood Fired Pizza —Edwardsville, IL
- $53,000 - $62,000 a year
- Weekends as needed
- Hospitality
- Mid-level
- Leadership
- Health insurance
- Dental insurance
Quick Apply
Kitchen Manager
Clubhouse Sports Lounge —Edwardsville, IL
- $60,000 - $70,000 a year
- Full-time
- ServSafe
- Mid-level
- Cleaning
Quick Apply
Front of House Manager
Ruth's Chris Steak House —St. Louis, MO
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Paid training
- Health insurance
Quick Apply
Restaurant Manager
Cracker Barrel Old Country Store —Shiloh, IL
- $19.23 - $23.53 an hour
- Weekends as needed
- Inventory management
- Mid-level
- Driver's License
- Employee stock purchase plan
- Disability insurance
General Manager
Joe's Pizza and Pasta East Alton —East Alton, IL
- $55,000 - $65,000 a year
- Full-time
- Mid-level
- Leadership
- Restaurant
- Employee discount
Quick Apply
4d

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front of house manager jobs near o'fallon il

Guest Service Representative

Extended Stay America -
O'Fallon, IL

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Job Details

Part-time
$15.38 - $15.78 an hour

Qualifications

Hotel and accommodations payment processing
Hotel policy compliance
Maintaining an organized workspace
Laundry services
Accounts receivable management
Basic math
Hotel quality control
Routine inspections
Answering guest questions
English
Compliance with security regulations
Hotel public area cleaning
High school diploma or GED
Buffet setup
Property management systems (PMS)
Hotel room cleaning
Computer skills
Phone call management
Hotel and accommodations guest complaints handling
Clean workspace maintenance
Hotel safety procedures
Conducting sales calls
Entry level
Hotel housekeeping

Full Job Description

POSITION PURPOSE AND SUMMARY

The Guest Services Representative (“GSR”) position must demonstrate and promote a strong commitment to providing the best possible experience for our guests. The position is responsible for assisting guests at all times, answering phones, and checking in and checking guests out, and collecting payment in accordance with company guidelines and procedures. The GSR also is responsible for completing all necessary front office daily paperwork and ensuring that company safety and security procedures, guidelines and standards are followed for all associates and guests.

MAJOR / KEY JOB DUTIES

Demonstrates and promotes a 100% commitment to providing the best possible experience for our guests.
Assists and responds to guest requests with diligent follow through. Job functions include empowerment to resolve guest issues through the Make it Right process. The GSR must embrace ESA’s service culture and treat all guests and associates with the utmost of respect and kindness.
Must be able to process reservations, registration, payment, and departures in accordance with company guidelines and procedures.
Handle collection efforts of all in-house balances. The GSR is responsible for maintaining all cash, credit card and city ledger accounts at the property.
Setup, maintenance and takedown of breakfast when required by time of day.
Maintaining an organized and clean work area behind the front desk, in the lobby, and in guest common areas in compliance with company standards.
Selling the value of ESA to all inquiries (via telephone and in person) and striving to convert them into reservations and occupied rooms in compliance with company standards.
Collecting relevant guest information in accordance with provided guidelines, probing for potential sales leads, and identifying sales opportunities.
Periodic tours of the property to ensure the property is meeting brand standards.
Assists and provides reasonable accommodations in response to guest requests whenever possible and practical
Compliance with all company policies and procedures, including but not limited to adhering to key control policy, the prompt reporting of all safety and security issues directly to the manager or to the appropriate authorities.

OTHER DUTIES

Responsible for maintaining overall hotel cleanliness, including assisting with cleaning and upkeep of various areas of the hotel, including but not limited to the front desk, associate breakroom, guest laundry, fitness room, vending areas, stairwells and common areas.
Engage in cross training in housekeeping and laundry areas to provide assistance as needed.
Other tasks as assigned by the management team.

KNOWLEDGE, SKILLS, ABILITIES & COMPETENCIES

Understand and communicate in English proficiently to interact with guests, associates and outside vendors.
Proficient operation of the property management system technology. Requires the ability to work through all shift reports and perform the audit function when necessary and assigned.
Understand and comply with documents such as safety rules, operating and maintenance instructions, and procedure manuals.
Complete routine reports and correspondence.
Add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals
Apply good judgment at all times.
Manage problems, address and solve guest-related issues.

ENVIRONMENTAL JOB REQUIREMENTS

Regularly required to remain stationary; navigate the hotel and parking lot; reach and handle; detect objects and controls; and detect sounds.
Occasionally required to position self to access low areas and traverse heights and remain stable while doing so.
Occasionally push and/or pull carts and equipment up to 50 pounds.
While performing the duties of this job, the associate frequently works in outside weather conditions (depending on hotel).
Occasionally work in wet humid conditions (non-weather related), near moving mechanical parts, in the presence of fumes or airborne particles and toxic or caustic chemicals and risk of electrical shock.
Typically, be at moderate to loud noise levels.

MINIMUM QUALIFICATIONS

High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.

ESA Management, LLC is an Equal Opportunity Employer. It is the policy of ESA Management, LLC to treat applicants and associates in all aspects of the employment relationship without regard to race, color, religion, creed, sex, pregnancy, age (as defined under applicable law), national origin or ancestry, disability status, veteran status, genetic information or any other characteristic protected by federal, state or local laws.

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front of house manager jobs in o'fallon il

Guest Service Representative

Front of House Manager

Dispensary Assistant Manager

Store Manager

General Manager

Service Manager

General Manager

Dining Manager

Restaurant Manager (Front of House)

FOH/Bar Manager

General Manager

Banquet Captain

Floor Manager

General Manager

General Manager

Operations Restaurant Manager

Kitchen Manager

Front of House Manager

Restaurant Manager

General Manager

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