Pay: $17.00/hour
Job Type: Full-Time
Schedule: Monday–Friday
Benefits: Full-time employees are eligible for our company benefits package.
About the Position
Right at Home is looking for a Caregiver Recruiting & Employee Services Coordinator to join our team and help us recruit and onboard exceptional caregivers and CNAs.
This is a high-volume, fast-paced recruiting and onboarding position. Your primary responsibility will be to respond to applicants quickly, conduct initial screening interviews, move qualified candidates through the hiring process, and make sure all required documentation and onboarding steps are completed accurately and efficiently.
Speed matters in this position.
When a caregiver applies, we want to be the first company to contact them — not tomorrow, not later this week, but as quickly as possible.
Our goal is simple:
Respond quickly. Interview quickly. Hire quickly. Get great caregivers working quickly.
If you are highly organized, comfortable making a large number of phone calls, persistent with follow-up, and enjoy getting things done quickly and efficiently, this may be a great fit for you.
What You'll Do: Recruit & Respond
- Monitor new caregiver and CNA applicants and respond to applicants promptly.
- Make a high volume of outbound phone calls, texts, and other recruiting communications.
- Contact applicants who express interest and encourage qualified candidates to move forward.
- Conduct initial applicant screening and short phone interviews.
- Clearly explain the position, expectations, schedule, pay, and hiring process to prospective caregivers.
- Maintain consistent follow-up with applicants throughout the recruiting process.
- Re-engage applicants who have expressed interest but have not yet completed the next step.
- Help maintain an active pipeline of qualified caregiver candidates.
Move Candidates Through the Hiring Process
- Schedule interviews and onboarding appointments quickly.
- Coordinate with the appropriate team members to keep candidates moving forward.
- Collect, review, and organize required employment and onboarding documentation.
- Follow up persistently when applicants have incomplete paperwork or outstanding requirements.
- Ensure required forms, acknowledgments, screenings, and other onboarding requirements are completed accurately.
- Keep applicant records current and organized within company systems.
- Identify bottlenecks in the hiring process and take action to keep candidates moving.
- Communicate with candidates throughout the process so they always know what their next step is.
Onboard New Caregivers
- Guide newly hired caregivers through the onboarding process from offer through readiness to work.
- Help ensure new employees understand company expectations, policies, procedures, and next steps.
- Coordinate required onboarding activities and documentation.
- Work closely with the scheduling and office teams to help transition newly hired caregivers into the active caregiver workforce.
- Help ensure new caregivers are ready to accept assignments as quickly as possible once all requirements have been completed.
Maintain a Strong Recruiting Pipeline
- Keep an active pipeline of potential caregivers and CNA candidates.
- Follow up with previous applicants and qualified candidates who may be available for future opportunities.
- Identify opportunities to improve recruiting response rates, applicant conversion, and time-to-hire.
- Track recruiting activity and hiring progress.
- Help identify recurring obstacles that cause applicants to drop out of the hiring process.
- Continuously look for ways to make the recruiting and onboarding process faster, easier, and more effective.
Employee Records & Compliance
- Maintain accurate, complete, and up-to-date employee records throughout the employee lifecycle.
- Monitor employee files for required documentation, certifications, licenses, training, and other employment records.
- Track expiration dates and proactively communicate with employees regarding required renewals and updated documentation.
- Follow up consistently with employees who have incomplete, missing, or expired documentation.
- Maintain accurate documentation of employee communications, training, performance concerns, and other employment-related matters as directed by company policy.
- Monitor completion of required continuing education and training and follow up with employees who are not current.
- Help ensure employee and office practices remain compliant with applicable state requirements and company policies.
- Escalate compliance concerns or significant employee issues to management promptly.
Employee Engagement, Performance & Retention
- Assist management with employee coaching, training, performance feedback, corrective action, and disciplinary documentation when appropriate and as directed.
- Help ensure employee performance and conduct issues are documented consistently and appropriately.
- Assist with employee engagement and recognition activities designed to improve employee satisfaction, connection, and retention.
- Maintain regular communication with caregivers and identify opportunities to address concerns before they result in turnover.
- Help create a positive employee experience throughout the caregiver's employment with Right at Home.
What We're Looking For
We are looking for someone who is:
- Fast-moving and responsive. You don't let applicants sit unanswered.
- Highly organized. You can keep track of many applicants and multiple steps simultaneously.
- Persistent. If someone doesn't answer the first call, you don't simply give up.
- Comfortable on the phone. You can make a large number of calls every day without hesitation.
- A strong communicator. You can quickly build rapport with applicants and clearly explain what comes next.
- Detail-oriented. You understand that missing one document or one step can delay an employee from starting work.
- Proactive. You don't wait for someone else to tell you what needs to happen next.
- Goal-oriented. You enjoy having measurable targets and seeing your numbers improve.
- Technology comfortable. You can learn and confidently use applicant tracking, scheduling, email, texting, and other software systems.
- Comfortable with repetitive work. A significant portion of this position involves making calls, following up, documenting information, and completing the same essential steps consistently and accurately.
- Team-oriented. You understand that recruiting is successful only when it ultimately produces reliable caregivers who can meet our clients' needs.
What a Typical Day May Look Like
Your day may include:
- Responding to new applicants
- Making outbound recruiting calls
- Conducting short screening interviews
- Scheduling interviews and onboarding appointments
- Following up with candidates who haven't completed their next step
- Reviewing and collecting employment documentation
- Calling candidates who are missing paperwork
- Moving qualified candidates to the next stage of the process
- Coordinating with the office and scheduling teams
- Updating applicant records
- Reaching back out to previous applicants
- Identifying ways to improve the recruiting process
There will be plenty of repetition — and that's intentional.
The right person will enjoy the rhythm of contacting people, moving them forward, completing the next step, and doing it again.
Qualifications Required
- High school diploma or equivalent.
- Strong verbal and written communication skills.
- Comfortable making frequent outbound phone calls.
- Strong organizational and time-management skills.
- Ability to work quickly while maintaining accuracy.
- Ability to handle confidential applicant and employee information appropriately.
- Basic computer proficiency.
- Ability to learn new software and systems quickly.
- Reliable attendance and punctuality.
Preferred
- Previous recruiting, staffing, hiring, customer service, call center, sales, or administrative experience.
- Experience working in healthcare, home care, senior care, or a similar environment.
- Experience using an applicant tracking system or other recruiting software.
Healthcare experience is not required.
The Person Who Will Succeed in This Role
This position is a great fit for someone who naturally thinks:
"What needs to happen next?"
You see a new application come in and immediately want to contact the applicant.
You speak with a qualified candidate and immediately want to schedule the next step.
You see that paperwork is missing and immediately follow up.
You don't allow applicants to sit in your inbox for days.
You don't need someone constantly reminding you what needs to happen next.
You take ownership of moving candidates through the process.
Our recruiting team plays a critical role in keeping our clients staffed with dependable caregivers. The faster we can identify great candidates and get them through the hiring process, the faster we can put great caregivers in a position to serve our clients.
Our Core Values
At Right at Home, we hire and develop people who demonstrate our core values:
Taking Initiative: See It. Own It. Solve It. Act with urgency and anticipate needs.
Champion Others: Lift people up. Win together. Make the Team Better.
Pursue Excellence: Good isn't Good Enough. Raise the bar. Improve relentlessly.
Do What It Takes: Pitch in. No task beneath you. Put the team first.
Honor God: Do the Right Thing, Always. Be honest. Be respectful. Be trustworthy. Have Integrity. Be accountable.
We are looking for someone who doesn't just agree with these values, but demonstrates them through their actions.
Why Join Right at Home?
You will be joining a team where your work has a direct impact on our ability to care for seniors and support their families.
Every caregiver you successfully recruit and onboard represents another person who can potentially provide meaningful care to a client who needs help.
This is an important role — and we're looking for someone who takes pride in doing it quickly, accurately, and exceptionally well.
Schedule
- Full-time: 40 hours per week
- Monday through Friday, 8:00am – 5:00pm
Benefits (begin after introductory period)
- On the job training (previous experience not a pre-requisite)
- Health and dental insurance offered
- Paid time off
- Paid holidays
- Discounts for services for immediate family members on services
Right at Home (company information and background):
Mission: Improving the quality of life for those we serve.
Background: Aging, disability, illness or injury can make living at home a challenge. We believe that no one should have to face the long list of complex decisions and unforeseen changes alone. We are experts, providing not just care, but coaching and experience to help navigate every step of the journey. Right at Home’s trained caregivers are passionate about helping clients because they know with each life they impact, they are changing the world.
Job Type: Full-time
Pay: $17.00 per hour
Benefits:
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
Application Question(s):
- This role requires being detail-oriented throughout the day with paperwork. How much experience do you have with paperwork, record-keeping, filing, and organizing?
- This role requires frequent outbound phone calls throughout the day. Are you comfortable spending much of your workday on the phone?
Ability to Commute:
- Edmond, OK 73013 (Required)
Ability to Relocate:
- Edmond, OK 73013: Relocate before starting work (Required)
Work Location: In person
