Top 1520 Product technician Jobs in Oklahoma City, Ok

Tier 1 Helpdesk Technician
Bowhead —Oklahoma City, OK
- Weekends as needed
- Hybrid work
- Ability to walk for extended periods
- High school diploma or GED
- Continuous improvement
Product Assembler Technician (IHC)
National Assemblers —Oklahoma City, OK
- $20 - $30 an hour
- Part-time
- Driver's License
- Driving
- Reliable transportation
- Mileage reimbursement
- Health insurance
Quick Apply
Help Desk Technician
General Dynamics Information Technology —Oklahoma City, OK
- $19.12 - $25.88 an hour
- Weekends as needed
- High school diploma or GED
- Travel
- 1 year
- Paid holidays
- 401(k) matching
Laboratory Calibration Technician
Accredited Labs —Oklahoma City, OK
- Full-time
- Military
- Analysis skills
- Manufacturing
- Paid holidays
- Health insurance
Quick Apply
10d
HVAC/R TECHNICIAN
ONCUE MARKETING LLC —Oklahoma City, OK
- Weekends as needed
- Ability to walk for extended periods
- Mid-level
- Driver's License
14d
Service Technician
Harley Davidson World —Edmond, OK
- $18 - $30 an hour
- Full-time
- ASE Certification
- Dealership
- Computer literacy
- Paid training
- Disability insurance
Quick Apply
Emergency Medical Technician
Miller EMS —Oklahoma City, OK
- $14 - $40 an hour
- Multiple hires
- Background check
- BLS Certification
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
Mobile Diesel Mechanic Technician
TRUCK MEDIC —Oklahoma City, OK
- $28 - $50 an hour
- Overtime
- ASE Certification
- Clean driving record
- Owner-operator
Quick Apply
CAD Technician II
Smith Roberts Baldischwiler, LLC —Oklahoma City, OK
- $18 - $30 an hour
- Full-time
- Hybrid work
- Background check
- AutoCAD
- Management
- Health insurance
- Dental insurance
Quick Apply
NDE Technician - Newcastle MI
XCEL NDT LLC —Newcastle, OK
- Extended hours
- Background check
- Management
- Mid-level
Quick Apply
Field Service Technician
Maxcess International —Oklahoma City, OK
- 5 years
- Mid-level
- High school diploma or GED
Automotive Technician
Group 1 Automotive, Inc. —Edmond, OK
- $40 - $50 an hour
- Full-time
- Clean driving record
- Dealership
- Mid-level
- Employee stock purchase plan
- Disability insurance
Quick Apply
Licensed Commercial Journeyman HVAC/Refrigeration Technician/Hot Side Technician
Midstate Services Inc —Oklahoma City, OK
- $50,000 - $80,000 a year
- Full-time
- Background check
- Customer service
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
Heating, Ventilation, and Air Conditioning (HVAC) Technician
Metroplex Electric, Heat & Air —Oklahoma City, OK
- $30 - $40 an hour
- Full-time
- Background check
- Clean driving record
- Customer service
- Health insurance
- Dental insurance
Quick Apply
A&P Aircraft Maintenance Technician
JETSET FBO —Bethany, OK
- $28 - $30 an hour
- 8 hour shift
- Background check
- Clean driving record
- Schematics
- Relocation assistance
- Health insurance
Quick Apply
Experienced Cable Technician – $1,250 Sign-On Bonus
Bishop's Connections LLC —Oklahoma City, OK
- $800 - $1,200 a week
- Contract
- Background check
- 18 years or older
- Clean driving record
Quick Apply
5h
Pharmacy Technician
The Royster Group, Inc —Tinker AFB, OK
- $20 - $21 an hour
- Contract
- BLS Certification
- Mid-level
- Outpatient experience
Quick Apply
5h
Emergency & Critical Care Veterinary Technician Supervisor
Neel Veterinary Hospital —Oklahoma City, OK
- $20 - $28 an hour
- Full-time
- Nursing
- Blood sampling
- Military encouraged
- Health insurance
- Dental insurance
Quick Apply
MAINTENANCE TECHNICIAN
ONCUE MARKETING LLC —Oklahoma City, OK
- Weekends as needed
- Ability to walk for extended periods
- Mid-level
- Driver's License
Level II Advanced Services Technician PAUT - Newcastle, OK
XCEL NDT LLC —Newcastle, OK
- Extended hours
- Background check
- Management
- Mid-level
Quick Apply

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Tier 1 Helpdesk Technician

Bowhead -
Oklahoma City, OK

Apply Now

Job Details

Full-time

Qualifications

Customer communication
High school diploma or GED
Customer support ticket management
Ticketing system technical support

Full Job Description

Overview:

Tier 1 Helpdesk Technician (EITAAS-2026-25699):

Bowhead Logistics Management LLC, a UIC Government Services company, is seeking driven IT professionals to join its Enterprise Service Desk (ESD) as a Helpdesk Technician 1. Bowhead supports the Enterprise Information Technology as a Service (EITaaS) contract for the Department of the Air Force as a Contractor Team Arrangement (CTA) partner, helping transform Air Force IT from a base-centric model into an advanced enterprise service delivery model.

This is a first-contact triage role and the entry point onto the desk. You are the customer’s first impression of the enterprise, responsible for quickly assessing each request, resolving what you can on the spot, and routing the rest to the right place.

You will manage and prioritize incoming support requests, judge the nature and urgency of each issue, categorize it correctly, and route it to the appropriate support tier. By walking users through basic solutions and self-help resources, you aim to resolve straightforward issues on first contact and deliver an excellent customer experience under pressure.

Operations run 24/7, and you will be assigned to a Day, Swing, or Night shift (detailed below), which may include weekends. New technicians complete approximately three weeks of training, and strong performers become eligible for a hybrid schedule after demonstrating consistent quality and attendance.

This position supports a 24/7 operation. The IT Helpdesk Agent will be assigned to one of the following shifts, which may include weekends:

Day Shift: 8:00am - 4:30pm

Swing Shift: 11:30am - 8:00pm

Night Shift: 8:45pm - 5:15am

These shifts, or any variation of them, may be assigned as business needs grow.

Responsibilities:

Job duties will include but are not limited to:

Initial Assessment and Categorization: Rapidly evaluate incoming requests to determine nature and urgency, then categorize and route them to the correct support tier.
First-Line Troubleshooting: Guide users through basic solutions to resolve simple issues on first contact, offering self-help resources where appropriate.
Escalation Management: Recognize complex issues that need deeper investigation and escalate them to specialized teams with clear, detailed documentation.
ServiceNow Proficiency: Use ServiceNow to track incidents, manage tickets, and document accurately, keeping workflow clean and efficient.
Process Improvement: Spot patterns in recurring issues and offer feedback that improves triage processes and overall desk performance.

Qualifications:

Required

Capable of obtaining and maintaining a DoD Secret clearance and eligible for a Common Access Card (CAC)
High school diploma or equivalent required, plus 2+ years of technical experience (an Associate’s degree in a relevant field may substitute for 2 years of experience)
Strong verbal and written communication skills, with the ability to convey technical information clearly
Proven ability to work effectively in a collaborative, team-oriented environment
Familiarity with Service Desk operations, including basic troubleshooting and ticket handling
Hands-on experience with end-user devices, common applications, and support tools

Desired

An active DoD Secret or higher clearance
DoD 8570/8140 IAT Level I, such as CompTIA A+ CE, Network+ CE, CCNA-Security, or CND (Certified Network Defender)
Experience with ServiceNow or a similar IT service management tool
Customer service experience in a high-volume contact or call center environment

What You Can Expect at Bowhead

A mission that matters. The Enterprise Service Desk is the front door to Air Force IT, and the work you do keeps the enterprise moving.

Room to grow. Bowhead invests in its people through structured training, tuition/certification reimbursement, and a clear path from Tier 1 to Tier 2 and beyond. Strong performers earn hybrid eligibility after demonstrating consistent quality and attendance.

A team that backs you. As a UIC Government Services company, Bowhead pairs the stability of an Alaska Native Corporation with the close-knit culture of a service desk that looks out for one another.

Physical Demands:

Must be able to lift up to 25 pounds
Must be able to stand and walk for prolonged amounts of time
Must be able to twist, bend and squat periodically

SECURITY CLEARANCE REQUIREMENTS: Must be able to obtain or maintain a security clearance at the Secret level. US Citizenship is a requirement for Secret clearance at this location.

#LI-GC1

Apply Now

Refine Your Search

product technician jobs in oklahoma city, ok

Tier 1 Helpdesk Technician

Product Assembler Technician (IHC)

Help Desk Technician

Laboratory Calibration Technician

HVAC/R TECHNICIAN

Service Technician

Emergency Medical Technician

Mobile Diesel Mechanic Technician

CAD Technician II

NDE Technician - Newcastle MI

Field Service Technician

Automotive Technician

Licensed Commercial Journeyman HVAC/Refrigeration Technician/Hot Side Technician

Heating, Ventilation, and Air Conditioning (HVAC) Technician

A&P Aircraft Maintenance Technician

Experienced Cable Technician – $1,250 Sign-On Bonus

Pharmacy Technician

Emergency & Critical Care Veterinary Technician Supervisor

MAINTENANCE TECHNICIAN

Level II Advanced Services Technician PAUT - Newcastle, OK

I want to receive the latest job alert for product technician in oklahoma city, ok

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