Top 17 Hotel front office manager Jobs in Olive Branch, Ms

Hotel Assistant General Manager
Confidential —Southaven, MS
- From $40,000 a year
- Overtime
- Inventory management
- Ability to walk for extended periods
- Computer literacy
- Paid time off
- Employee discount
Quick Apply
Guest Services Manager
Fairfield Inn & Suites Collierville —Collierville, TN
- $50,000 a year
- Weekends as needed
- Ability to walk for extended periods
- Mid-level
- Hotel
Quick Apply
PM Front Office Supervisor
Peabody Hotels & Resorts —Memphis, TN
- Extended hours
- Basic math
- Sanitation
- Mid-level
PM Front Office Supervisor
Peabody Hotel Group —Memphis, TN
- Extended hours
- Basic math
- Sanitation
- Mid-level
Guest Service Manager
Home2 Suites by Hilton Memphis Downtown —Memphis, TN
- $21 - $23 an hour
- Weekends as needed
- CPR Certification
- ServSafe
- Customer service
- Free parking
- Health insurance
Quick Apply
RESERV GROUP COORDINATOR
Peabody Hotel Group —Memphis, TN
- Basic math
- English
- Hotel
13d
Night Audit
Residence Inn Memphis Downtown —Memphis, TN
- $15 an hour
- Overtime
- Management
- Computer literacy
- Mid-level
Quick Apply
Guest Service Representative (Front Desk Agent)
Peabody Hotels & Resorts —Memphis, TN
- Full-time
- Basic math
- Sanitation
- Mid-level
RESERV GROUP COORDINATOR
Peabody Hotels & Resorts —Memphis, TN
- Basic math
- English
- Hotel
13d
Night Auditor - Full Time or Part Time
Holiday Inn Express (HANUMAN LLP) —Germantown, TN
- $14.99 - $17.00 an hour
- Weekends as needed
- Ability to walk for extended periods
- Hotel
- Math
- Employee discount
- Opportunities for advancement
Quick Apply
5d
Pembroke Concierge
Peabody Hotels & Resorts —Memphis, TN
- Full-time
- 18 years or older
- Basic math
- Local
Front Desk Supervisor
Hampton Inn & Suites Memphis - Beale Street —Memphis, TN
- $17 an hour
- Full-time
- Management
- Mid-level
- Hotel
Quick Apply
12d
Guest Service Representative (Front Desk Agent)
Peabody Hotel Group —Memphis, TN
- Full-time
- Basic math
- Sanitation
- Mid-level
Pembroke Concierge
Peabody Hotel Group —Memphis, TN
- Full-time
- 18 years or older
- Basic math
- Local
Reservations Sales Representative
Peabody Hotels & Resorts —Memphis, TN
- Full-time
- Basic math
- Sanitation
- English
Hotel General Manager
American Cruise Lines —Memphis, TN
- Full-time
- Pass drug screening
- No experience needed
- 3 years
- Dental insurance
- Vision insurance
Quick Apply
Reservations Sales Representative
Peabody Hotel Group —Memphis, TN
- Full-time
- Basic math
- Sanitation
- English

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Hotel Assistant General Manager
Confidential —Southaven, MS
Supervise front desk associates and night audit. Maintain security procedures for guests and employees. Resolve guest complaints promptly and professionally.
From $40,000 a year
Quick Apply
Guest Services Manager
Fairfield Inn & Suites Collierville —Collierville, TN
Help ensure front desk procedures, cash handling, key control, and guest service standards are followed. The Guest Service Manager will work closely with the…
$50,000 a year
Quick Apply

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HIRING EXPERIENCED NIGHT AUDITOR
Best Western Lakewood Inn —Hebron, OH
Responsibilities include* registering guests, assigning rooms, accommodating special requests, and ensuring the guests have a pleasant stay and smooth checkout.
From $12 an hour
Quick Apply
Assistant Hotel Front Office Manager- Hilton at Easton
Hilton Columbus at Easton —Columbus, OH
Review V.I.P. reservations, amenity orders, and resumes for incoming and in-house guests. Maintain guest standards for service by: anticipating guests’ needs,…
$50,000 - $60,000 a year
Quick Apply

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Hotel Assistant General Manager

Confidential
Southaven, MS

Quick Apply

Job Details

Full-time
From $40,000 a year

Benefits

Paid time off
Employee discount

Qualifications

Customer communication
High school diploma or GED
Hotel experience

Full Job Description

Assistant Hotel Manager Job DescriptionPosition Title

Assistant Hotel Manager

Reports To

General Manager

Position Summary

The Assistant Hotel Manager assists the General Manager in the daily operation of the hotel by ensuring exceptional guest service, maximizing revenue, maintaining brand standards, supervising team members, and ensuring the property operates efficiently, safely, and profitably. The Assistant Manager serves as the Manager on Duty when the General Manager is unavailable.

Essential Duties and ResponsibilitiesGuest Service

Ensure every guest receives professional, friendly, and efficient service.
Resolve guest complaints promptly and professionally.
Respond to guest reviews and follow up on service recovery opportunities.
Ensure all guest requests are handled promptly.
Promote guest satisfaction and brand loyalty programs.

Front Office Operations

Supervise front desk associates and night audit.
Ensure accurate check-in and check-out procedures.
Verify guest identification and payment methods.
Monitor room availability, occupancy, ADR, and RevPAR.
Ensure reservations are entered correctly.
Review room assignments and upgrades.
Monitor group arrivals and departures.
Verify daily cash handling procedures and deposits.

Housekeeping

Coordinate with the Executive Housekeeper to ensure all rooms meet cleanliness standards.
Conduct daily room inspections.
Verify all vacant rooms are inspected before being released for sale.
Ensure public areas remain clean and presentable.
Follow up on out-of-order and out-of-service rooms.

Maintenance

Report maintenance issues immediately.
Follow up on work orders until completed.
Perform routine property inspections.
Ensure life safety equipment remains operational.
Coordinate preventative maintenance with engineering.

Revenue Management

Assist in maximizing occupancy and average daily rate.
Monitor room inventory.
Review daily reports for rate accuracy.
Ensure proper authorization of discounts and complimentary rooms.
Identify opportunities to increase hotel revenue.

Financial Responsibilities

Assist in controlling labor costs.
Monitor departmental expenses.
Review daily revenue reports.
Verify cash handling accuracy.
Assist with monthly inventories.
Help achieve budgeted financial goals.

Team Leadership

Supervise hotel employees during assigned shifts.
Coach and train team members.
Conduct shift meetings.
Enforce hotel policies and procedures.
Assist with hiring, onboarding, scheduling, and performance evaluations.
Promote teamwork and accountability.
Address employee performance issues appropriately.

Safety and Security

Ensure compliance with OSHA, fire, and safety regulations.
Respond to emergencies.
Maintain security procedures for guests and employees.
Report incidents accurately and promptly.
Protect hotel assets.

Administrative Duties

Prepare daily reports.
Review pass-on logs.
Monitor guest service scores.
Ensure compliance with brand standards.
Assist with audits and inspections.
Maintain accurate records and documentation.

Qualifications

High school diploma or GED required.
Associate's or Bachelor's degree in Hospitality Management preferred.
Minimum 2 years of hotel supervisory experience preferred.
Strong leadership and organizational skills.
Excellent communication and customer service skills.
Ability to multitask in a fast-paced environment.
Computer proficiency with hotel property management systems and Microsoft Office.
Ability to work flexible hours, including nights, weekends, and holidays.

Physical Requirements

Ability to stand and walk for extended periods.
Lift up to 30 pounds.
Bend, stoop, reach, and climb stairs as needed.
Respond quickly to emergencies throughout the property.

Performance Expectations

The Assistant Hotel Manager is expected to:

Deliver outstanding guest service.
Maintain high employee morale.
Ensure compliance with brand and company standards.
Help achieve financial goals.
Maintain a clean, safe, and well-maintained hotel.
Demonstrate professionalism, integrity, and accountability.
Lead by example and foster a positive work environment.
Have at least 3 years of hotel management experience

Working Conditions

Indoor hotel environment.
Will require evenings, weekends, holidays, and overtime.
Must be available to serve as Manager on Duty when scheduled.

Pay: From $40,000.00 per year

Benefits:

Employee discount
Paid time off

Experience:

Hotel: 1 year (Required)

Work Location: In person

Quick Apply

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hotel front office manager jobs in olive branch, ms

Hotel Assistant General Manager

Guest Services Manager

PM Front Office Supervisor

PM Front Office Supervisor

Guest Service Manager

RESERV GROUP COORDINATOR

Night Audit

Guest Service Representative (Front Desk Agent)

RESERV GROUP COORDINATOR

Night Auditor - Full Time or Part Time

Pembroke Concierge

Front Desk Supervisor

Guest Service Representative (Front Desk Agent)

Pembroke Concierge

Reservations Sales Representative

Hotel General Manager

Reservations Sales Representative

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