Top 2245 Technical services Jobs in Omaha, Ne

Field Support Technician
HCL Technologies Limited - Business Services —Omaha, NE
- $47,000 - $76,000 a year
- Email
- Background check
- Computer Science
- Customer service
- AD&D insurance
- Paid holidays
Quick Apply
Systems Engineer
MarketSphere —Omaha, NE
- $115,000 - $135,000 a year
- Full-time
- Background check
- Azure
- 5 years
- Health savings account
- Health insurance
Quick Apply
Fleet Services Shop Manager
Estes Express Lines —Omaha, NE
- $68,900 - $118,600 a year
- Weekends as needed
- 5 years
- Computer literacy
- Basic math
- Health insurance
- Dental insurance
Quick Apply
11d
Windows Desktop Administrator
General Dynamics Information Technology —Offutt AFB, NE
- $64,230 - $86,250 a year
- Mid-level
- Travel
- 1 year
- Paid holidays
- 401(k) matching
SCITLS Client Services Support Specialist
General Dynamics Information Technology —Offutt AFB, NE
- $28.05 - $37.95 an hour
- Full-time
- 7 years
- Mid-level
- High school diploma or GED
- Paid holidays
- 401(k) matching
3d
Corporate Technical Support Associate
AMCON Distributing Company —Omaha, NE
- $31 - $32 an hour
- Computer science
- Computer Science
- Computer literacy
Quick Apply
13d
Technology Technician, Elementary
Omaha Public Schools —Omaha, NE
- From $31.74 an hour
- Full-time
- Background check
- Pass drug screening
- Mid-level
7d
IT Field Technician
Barrister Global Services Network INC —Omaha, NE
- $40 - $45 an hour
- Temporary
- Mid-level
- Driver's License
- Smartphone
- Flexible schedule
Quick Apply
3d
Business Systems Analyst
Ultimus Fund Solutions —Omaha, NE
- $50,000 - $75,000 a year
- Full-time
- Remote
- Office
- Analysis skills
- Bachelor's degree
Quick Apply
IT Support Technician
Godfather's Pizza —Omaha, NE
- Full-time
- Mid-level
- Office
- High school diploma or GED
- Disability insurance
- Dental insurance
Quick Apply
Technical Product Support - EdTech
Securly —Omaha, NE
- $24.00 - $26.44 an hour
- Overtime
- Remote
- School experience
- Computer Science
- Mid-level
- Paid parental leave
- Paid holidays
Quick Apply
5d
Technical Support Representative
Orion Advisor Solutions —Omaha, NE
- $20.67 - $29.57 an hour
- Full-time
- Hybrid work
- Salesforce
- Mid-level
- Office
- Paid parental leave
- Loan repayment program
Deployment Support Technician III, Cloud Supply Chain Services
Google —Papillion, NE
- $95,000 - $135,000 a year
- Weekends as needed
- Mid-level
- Bachelor's degree
- Travel
5d
IT Support Specialist - Desktop
Creighton University —Omaha, NE
- Full-time
- Mid-level
- Windows
- University
Quick Apply
4d
Data Management Organization - Associate Business Services Analyst
Conagra Brands —Omaha, NE
- $59,000 - $79,000 a year
- Full-time
- Hybrid work
- Office
- Bachelor's degree
- US work authorization
- Employee stock purchase plan
- Health insurance
14d
Business Systems Analyst (On Site)
Father Flanagan's Boys' Home —Omaha, NE
- Weekends as needed
- Mid-level
- Office
- 3 years
- Health insurance
- Tuition reimbursement
6d
Cloud Services Administrator 1
HDR —Omaha, NE
- $54,250 - $96,875 a year
- Full-time
- Computer science
- Computer Science
- AWS
- Paid holidays
- Disability insurance
Service Desk Specialist
Father Flanagan's Boys' Home —Omaha, NE
- Weekends as needed
- Computer Science
- Research
- Office
- Health insurance
- Tuition reimbursement
IT Support Specialist
HDR —Omaha, NE
- Full-time
- Computer science
- Computer Science
- Customer service
IT Support Specialist
TFL INC —Omaha, NE
- Google Workspace
- Ability to lift 50 pounds
- Organizational skills
- Health insurance
- Dental insurance

I want to receive the latest job alert for technical services in omaha, ne

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

technical services jobs near omaha, ne

Field Support Technician

HCL Technologies Limited - Business Services -
Omaha, NE

Quick Apply

Job Details

Full-time
$47,000 - $76,000 a year

Benefits

AD&D insurance
Paid holidays
Disability insurance
Health insurance
Dental insurance
401(k)
Paid time off
Employee assistance program
Vision insurance

Qualifications

Customer communication
Customer service
Technical support
Technical troubleshooting support

Full Job Description

Skill: Field Support Technician

Minimum Experience 3+ Years of Field Services/Support Technician

As a member of the Field Service Operations team, the candidate will provide high quality support with very good customer service, technical expertise, and timeliness. This position has frequent contact with end users, peers, and managers, primarily face-to-face as desk side support for service requests and on-site problem resolution. The candidate will work in a team environment with a collaborative approach to resolving customer problems and supporting other members of the Site Services department. The candidate will also provide hands and eyes support to other IT teams including but not limited to Audio Visual, Network (Date and voice), and Servers.

As an Onsite Support Technician with minimum of one to three years of technical experience in providing quality services to the end users which includes the following key roles and responsibilities:
Provide customer facing end-user support that includes:
Install and Configure desktops, laptops, mobile devices, and associated Peripherals and related Software.
Perform Break Fix, Desk Side Support, IMACD’s, Data Migration, Refreshes, etc.
Perform onsite updates, Configuration changes, or Software installations.
Provide onsite technical assistance to End Users.
Identifies potential issues that could adversely impact End User experience and follows through on action steps to prevent.
Manage the ticket queue and ensure tickets are resolved and closed within the defined service level agreement. Respond to end-user requests for updates on ticket status and promptly follow up as needed.
Coordinate with vendors for provision of end-user support (e.g. Hardware Vendor technicians for warranty repair/replacement)
Perform end-user support related security and controls and compliance related tasks such as access reviews, risk assessments, controls verifications, facility inspections, maintenance of verification logs
Coordinate with Level 3 support groups and project teams for service delivery enhancements, maintenance and upgrades.
Provide IT support for on-site or off-site events and meetings including site setup, coordination with venue IT/AV contacts and stand-by support
Provide IT support for disaster recovery and immediate response in the event of emergency situations at local sites.
Provide On-call support if required outside business hours on a rotational basis
Provide Hand and Feet support for network data and voice devices
FSO Telecom task:
Installation of IP, wireless, Analog and Digital phones (Avaya, Nortel, Cisco, Siemens, Mitel etc.)
Configuration of phones using SOP and Phones movement.
Update the inventory of phones, peripherals and system cards (like TDM, digital and CPU cards etc.) to network voice team.
Testing the cables using the tester for IP phone and TDM phones from patch panel to user’s desk
Punching the cable for different type of panel like patch panel or IDF or MDF for krone with krone tool and punching tool
Update the circuit inventory and vendor details for service provider to network voice team.
Coordination with local vendor for ISP, OEM, channel partner and different team

Desired Qualifications:

BS/BA in Computer Science, Information systems, or an equivalent combination of education or Experience
One to three years of experience in service delivery and End-user hardware and software Configuration troubleshooting.
Experience with various desktop systems, operating systems, and diverse technical environments.
Excellent customer service orientation and verbal communication skills.
Experience Supporting Windows Operating Systems, MS Office, VPN, local and Network printing, Notebooks and mobile devices.
Ability to install software for and troubleshoot a wide range of applications.
Analytical thinking and problem-solving ability.
CompTIA A+ certification or equivalent certification
Flexible for travelling to remote sites or cluster
Provide assistance for network relates issues
Should be able to lift weight up to 30 lbs at waist level
Update the inventory of phones, peripherals and system cards (like TDM, digital and CPU cards etc.) to network voice team.
Testing the cables using the tester for IP phone and TDM phones from patch panel to user’s desk
Punching the cable for different type of panel like patch panel or IDF or MDF for krone with krone tool and punching tool
Update the circuit inventory and vendor details for service provider to network voice team.
Coordination with local vendor for ISP, OEM, channel partner and different team.

HCL is an equal opportunity employer, committed to providing equal employment opportunities to all applicants and employees regardless of race, religion, sex, color, age, national origin, pregnancy, sexual orientation, physical disability or genetic information, military or veteran status, or any other protected classification, in accordance with federal, state, and/or local law. Should any applicant have concerns about discrimination in the hiring process, they should provide a detailed report of those concerns to [email protected] for investigation.

A candidate’s pay within the range will depend on their skills, experience, education, and other factors permitted by law. This role may also be eligible for performance-based bonuses subject to company policies. In addition, this role is eligible for the following benefits subject to company policies: medical, dental, vision, pharmacy, life, accidental death & dismemberment, and disability insurance; employee assistance program; 401(k) retirement plan; 10 days of paid time off per year (some positions are eligible for need-based leave with no designated number of leave days per year); and 10 paid holidays per year.

Job Type: Full-time

Pay: $47,000.00 - $76,000.00 per year

Benefits:

401(k)
Dental insurance
Health insurance
Paid time off
Vision insurance

Experience:

field service support technician: 3 years (Required)

Work Location: In person

Quick Apply

Refine Your Search

technical services jobs in omaha, ne

Field Support Technician

Systems Engineer

Fleet Services Shop Manager

Windows Desktop Administrator

SCITLS Client Services Support Specialist

Corporate Technical Support Associate

Technology Technician, Elementary

IT Field Technician

Business Systems Analyst

IT Support Technician

Technical Product Support - EdTech

Technical Support Representative

Deployment Support Technician III, Cloud Supply Chain Services

IT Support Specialist - Desktop

Data Management Organization - Associate Business Services Analyst

Business Systems Analyst (On Site)

Cloud Services Administrator 1

Service Desk Specialist

IT Support Specialist

IT Support Specialist

I want to receive the latest job alert for technical services in omaha, ne

Related Searches

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected