Top 5343 Client representative Jobs in Online

Client Care Representative
Access One Inc. —Remote
- $20 - $23 an hour
- Remote
- Bachelor's degree
- Communication skills
- Entry level
- Health insurance
- Dental insurance
Quick Apply
Customer Service Representative - Billing Specialist
Healthy Gamer —Remote
- $20 - $25 an hour
- Part-time
- Remote
- Google Workspace
- Mentoring
- Organizational skills
- Flexible schedule
Quick Apply
4d
Client Service Representative
Firstsource Healthcare —Remote
- $15 an hour
- 8 hour shift
- Remote
- Computer literacy
- Writing skills
- Typing
- Dental insurance
- Work from home
Client Services Representative
American Financial Management, Inc. —Remote
- $35,000 - $50,000 a year
- Remote
- Microsoft Excel
- Microsoft Outlook
- Writing skills
- Profit sharing
- AD&D insurance
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Representative - Patient Access L1
Atlas Healthcare Partners —Remote
- $19.23 - $28.85 an hour
- Full-time
- Remote
- Word processing
- Writing skills
- High school diploma or GED
- Health insurance
- Dental insurance
Quick Apply
8d
Client Support Representative
EnableComp —Remote
- Full-time
- Remote
- Microsoft Outlook
- Computer literacy
- Mid-level
Quick Apply
Client Support Representative
Global TekMed Holdings, LLC —Remote
- $13 - $16 an hour
- Remote
- Microsoft Excel
- Microsoft Outlook
- Computer literacy
- Paid holidays
- Health insurance
Quick Apply
Consumable Sales & Business Development Representative (1099) Kansans
Promoitalia, LLC —Kansas
- Full-time
- Remote
- Mid-level
- 3 years
- Travel
Quick Apply
4d
Consumable Sales & Business Development Representative (1099) Michigan
Promoitalia, LLC —Michigan
- Full-time
- Remote
- Mid-level
- 3 years
- Travel
Quick Apply
4d
Architectural Sales Representative
Maxxit Group —Dallas-Fort Worth, TX
- Full-time
- Remote
- Mid-level
- 3 years
- Analysis skills
Quick Apply
Territory Sales Representative (Bi-lingual Spanish) Dallas-FT. Worth Area
MW Company —Dallas-Fort Worth, TX
- From $65,000 a year
- Full-time
- Remote
- Spanish
- Mid-level
- Contracts
- Health savings account
- Health insurance
Quick Apply
Specialty Film Sales Manager
MADICO WINDOW FILMS —Remote
- Remote
- Background check
- Up to 50% travel
- Inventory management
Quick Apply
3d
Consumable Sales & Business Development Representative (1099) Los Angeles
Promoitalia, LLC —Remote
- Full-time
- Remote
- Background check
- Mid-level
- 3 years
Quick Apply
3d
Employment Litigation Attorney (Olympia)
Confidential —Olympia, WA
- $140,000 - $200,000 a year
- Full-time
- Remote
- Spanish
- Writing skills
- Employment & labor law
Quick Apply
Water Resources Engineer III - Ecological Restoration
Resource Environmental Solutions LLC —Oklahoma City, OK
- Remote
- Construction site
- 5 years
- Quality control
Sales Representative
InsuraTec —Remote
- Contract
- Remote
- Background check
- Sales
- US work authorization
- Work from home
- Flexible schedule
Quick Apply
National Sales Director (Personal Injury - Healthcare Software)
Float Group —Remote
- $150,000 - $300,000 a year
- Part-time
- Remote
- 5 years
- Business development
- Travel
- Relocation assistance
- Health insurance
Quick Apply
Russian-English Bilingual Healthcare Customer Service Representative - Remote in California
TTEC —California
- $21.65 an hour
- Full-time
- Remote
- English
- Research
- Windows
- Wellness program
- Tuition reimbursement
Account Manager (Remote in Upstate NY)
Rochester Midland Corporation —Syracuse, NY
- $80,000 - $110,000 a year
- Full-time
- Remote
- Mid-level
- Ability to lift 50 pounds
- Driver's License
Sales & Applications Engineer
ATEQ TPMS Tools —Greenville, NC
- $70,000 a year
- Full-time
- Remote
- Up to 50% travel
- Mid-level
- Analysis skills
- Mileage reimbursement
- Health savings account
Quick Apply

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Client Care Representative

Access One Inc. -
Remote

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Job Details

$20 - $23 an hour

Benefits

Health insurance
Dental insurance
Paid time off
Vision insurance
401(k) matching

Qualifications

Telecommunications network troubleshooting
Managing customer accounts
Customer relationship building
Email customer support
Technical support via phone
Account maintenance
Phone communication
VoIP administration
Managing clients in a customer support role
Bachelor's degree
Client retention
Task prioritization
Customer engagement
Networking equipment (troubleshooting support)
Productivity software
Handling account queries
Technical support via email
Team motivation (leadership skill)
Communication skills
Entry level
Quality data entry
Ticketing system technical support
Client interaction via phone calls
Customer data entry

Full Job Description

Client Care Representative

Access One is a business technology services and communications provider, dedicated to world-class technologies and an award-winning client experience. Founded in 1993, Access One strives to provide businesses with seamless technology services that scale and evolve in tandem with their business. Our custom-tailored solutions can be delivered modularly or as a complete, end-to-end service, providing an unrivaled level of accountability for our clients’ communications, managed IT and cloud-based services. Access One’s services give businesses back their time and increase their productivity. Our clients’ success is our success.

What You Will Do

This position is responsible for providing phone-based customer support to Access One’s existing customer base. Client Care Representatives will assist customers with account inquiries, facilitate move, add, and change orders, and open trouble tickets. In addition, Client Care Representatives are responsible for Tier I troubleshooting for VOIP services, VoIP changes, online chats, inbound email communications, and Lucent and Metaswitch updates.

Responsibilities Include

Answer telephone inquiries, online chats and emails from customers in a timely and professional manner
Provide quality service to Access One customers by responding to customer needs and inquiries, and initiating the resolution of problems in specific areas. May partner with other department staff to resolve issues
Perform data entry into the appropriate systems to document customer complaints and steps taken to address issues
Correspond with customers and other company departments to obtain facts regarding customer inquiries/complaints
Help to create customer loyalty by providing courteous, efficient, and effective service to all Access One customers and continuously look for opportunities to improve our overall customer service
Tier I troubleshooting for VOIP services
Conduct VOIP changes in Metaswitch (Network Switch)
Provide trouble ticket status upon request of the customer
Ensure follow-up with customers on all requests and concerns

Who You Are

Bachelor's degree preferred
Customer Service, Call Center, and/or Telecom experience is highly desirable
Ability to manage difficult or emotional customer situations, respond promptly to customer needs and solicit customer feedback to improve service
Ability to learn quickly and adapt to changing environments
Excellent communication skills are required. Reps must be able to write and speak clearly and informatively. Must be able to listen and get clarification when needed, and respond well to questions
A commitment to teamwork is necessary, as is the ability to balance team and individual responsibilities. Contribute to building a positive team, build morale and commitment to goals and objectives
Ability to prioritize, use time efficiently and manage competing demands while still meeting deadlines
Demonstrate accuracy, thoroughness and attention to detail. Look for ways to improve and promote quality
Proficiency in the Microsoft Suite
Scheduling flexibility to cover shifts while peers are utilizing PTO

Salary & Benefits

Salary Range: $20.00 - $23.00/hour DOE
Comprehensive benefits: health, dental, vision
Matching 401k, PTO

Access One provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Quick Apply

Refine Your Search

client representative jobs in online

Client Care Representative

Customer Service Representative - Billing Specialist

Client Service Representative

Client Services Representative

Representative - Patient Access L1

Client Support Representative

Client Support Representative

Consumable Sales & Business Development Representative (1099) Kansans

Consumable Sales & Business Development Representative (1099) Michigan

Architectural Sales Representative

Territory Sales Representative (Bi-lingual Spanish) Dallas-FT. Worth Area

Specialty Film Sales Manager

Consumable Sales & Business Development Representative (1099) Los Angeles

Employment Litigation Attorney (Olympia)

Water Resources Engineer III - Ecological Restoration

Sales Representative

National Sales Director (Personal Injury - Healthcare Software)

Russian-English Bilingual Healthcare Customer Service Representative - Remote in California

Account Manager (Remote in Upstate NY)

Sales & Applications Engineer

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