Top 36 Client success Jobs in Ontario, Ca

Customer Success Specialist
ALTO USA LLC —Brea, CA
- $70,304 a year
- Hybrid work
- Microsoft Excel
- Microsoft Outlook
- Driver's License
- Mileage reimbursement
- Disability insurance
Quick Apply
Senior Customer Success Manager
Karbon —Ontario, CA
- $85,000 - $97,000 a year
- Remote
- 7 years
- Travel
- Senior level
- Health insurance
- Dental insurance
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Customer Success Specialist - Canada
ADB Safegate —Ontario, CA
- Mid-level
- High school diploma or GED
- 2 years
6d
Attorney & Client Success Manager
Hanna, Brophy, MacLean, McAleer & Jensen, LLP —Riverside, CA
- $100,000 - $130,000 a year
- Full-time
- Hybrid work
- Mid-level
- 3 years
- Bachelor's degree
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Customer Success Manager
Kastle Systems —Yorba Linda, CA
- Clean driving record
- Pass drug screening
- Mid-level
Customer Success (Full-Time/Part-Time)
On Trac Garage Door Company —San Bernardino, CA
- Part-time
- Entry level
- Paid holidays
- Health insurance
Customer Success Manager
DATA CLEAN LLC —Anaheim, CA
- $70,000 - $80,000 a year
- Mid-level
- High school diploma or GED
- Bachelor's degree
- Paid training
- Disability insurance
Quick Apply
12d
Client Services Team Supervisor & Key Account Manager
Hydronix Water Technology —Rancho Cucamonga, CA
- From $70,000 a year
- Full-time
- Spanish
- Inventory management
- English
- Health insurance
- Dental insurance
Quick Apply
Customer Service Representative
Arlon Graphics LLC —Placentia, CA
- $22 - $26 an hour
- Spanish
- Microsoft Excel
- Computer literacy
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Customer Service and Sales Operations Specialist
CRISTEK INTERCONNECTS INC —Anaheim, CA
- $28 an hour
- Microsoft Excel
- Microsoft Outlook
- ERP systems
- Opportunities for advancement
Quick Apply
2d
Trust Operation Specialist - Client Service
Columbia Banking System —Orange, CA
- $24.87 - $27.25 an hour
- Full-time
- Research
- Mid-level
- Microsoft Office
- Disability insurance
- Health insurance
Customer Success Partner (Mandarin Bilingual)
Zenlayer, Inc —Diamond Bar, CA
- Full-time
- Hybrid work
- Mid-level
- Communication skills
Quick Apply
3PL Customer Success Manager
Flexport —San Bernardino, CA
- $64,800 - $89,100 a year
- Mid-level
- 3 years
- Presentation skills
Quick Apply
Platform Customer Sales Manager / Sr. Sales Manager
SwiftX Inc. —Eastvale, CA
- $80,000 - $140,000 a year
- Full-time
- Mid-level
- Commercial
- Paid holidays
- Disability insurance
Quick Apply
Customer Service Representative
Community Choice Financial Family of Brands —Rialto, CA
- $21 an hour
- Weekends as needed
- Background check
- 18 years or older
- Spanish
- Paid training
- Health savings account
2h
Customer Service Representative (Bilingual)
Community Choice Financial Family of Brands —Fullerton, CA
- $21 an hour
- Weekends as needed
- Background check
- 18 years or older
- Spanish
- Paid training
- Health savings account

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Customer Success Specialist

ALTO USA LLC -
Brea, CA

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Job Details

$70,304 a year

Benefits

Mileage reimbursement
Disability insurance
Health insurance
Dental insurance
Cell phone reimbursement
Family leave
Work from home
Vision insurance
401(k) matching
Life insurance

Qualifications

In-person customer service
Managing clients in a customer support role
Driver's License
Retail store experience
Client services experience within retail industry

Full Job Description

This is a hybrid role that requires candidates to live in the listed market.

ALTO US is seeking a Customer Success Specialist (CSS) to join our US Operations team. The CSS is a critical part of ALTO’s victim advocate service and serves as the primary point of contact for an assigned district of stores, supporting multiple retailers. The ALTO solution is an innovative new approach in addressing retail theft and store/community safety. This is a hands-on, field-based position that will work closely with local Law Enforcement agencies and work collaboratively with the ALTO Legal staff and other members of the Operations team to create safer stores and communities. This role will report to the Regional Operations Manager and/or Director of Operations.

A candidate with proven retail customer service skills, a collaborative and innovative mindset and an eye for detail. A strong work ethic and drive is required. Prior retail customer service experience is required. Loss Prevention / Asset Protection/ Investigative experience is of value but not required.

All roles at ALTO US include the following Benefits package to ensure all employees are set up for success, both at work, and in their lives:

100% coverage for Employee’s Medical, Dental, and Vision
Retirement Savings – 401K plus employer matching
Short and Long Term Disability
Life Insurance
Generous vacation, holidays, and family leave benefits
Mobile phone reimbursement plan
Mileage reimbursement per IRS guidelines
Work from Home Reimbursement
Innovative work environment in a multinational company

Role Qualifications:

Associate degree, and/or a minimum of one year of retail customer service experience.
Self-driving work ethic with a focus on precision, and details.
Must have a dynamic, high-energy personality and passion to serve clients that creates a positive impact in the community while improving store safety.
Excellent presentation and communication skills.
Enjoys working with others.
Energized by change and variety.
Able to build partnerships.
Role requires being able to spend majority of workday standing/on your feet.
Dependable transportation required.
Valid Driver License required.
Must successfully obtain the ALTO reimbursed Loss Prevention Qualified (LPQ) certification within the first year of employment.

Role Responsibilities:

Build collaborative relationships with peers and clients to include retailers, law enforcement and prosecutors.
Drive store reporting of criminal activity utilizing the client’s reporting system and /or the ALTO app.
Demonstrate support for the client’s Asset Protection policies and procedures.
Responsible for visiting multiple stores per day/week, with the purpose of building strong relationships with store management, collecting police reports, evidence, and CCTV footage.
Serve as the reliable point of contact for assigned clients/stores to establish a strong business relationship
As the liaison between stores, customer AP/LP Team, and the ALTO Legal Team, you will be responsible for following up on all active cases/events. Follow-up on all external theft/criminal investigations
Case building of habitual offenders targeting multiple store locations (which includes obtaining police reports, CCTV footage, subject descriptions, witness statements, etc.)
Assist Legal Team and Law Enforcement partners with coordinating photo line-ups, evidence collection, etc. as needed
Case building with other CSS’s (across district boundaries) with the objective of tracking & identifying repeat offenders and addressing store safety issues impacting the market.
Lead Store Safety Partnership Meetings with Law Enforcement for assigned stores
Interact with multiple levels of retailers Operations and AP/LP Leadership on a continuous basis
Provide in-person training on our technology platform
Excellent time management skills, with the ability to prioritize and multi-task, and work under shifting deadlines in a fast-paced environment.
Assists leadership in implementation and rollouts of special projects as needed Strong computer skills to include, but not limited to, Microsoft Word, Excel, PowerPoint, Outlook/Email

ALTO believes that success in this position will also require the following, aligned with ALTO’s cores values:

Passion to be part of a growing team
High ethical standards
Flexibility and adaptability to rapid change
Tenacity and determination
Ability to manage simultaneous projects, as well as effectively delegate work
Strong business acumen
Self-motivated and proactive personality

The employer is an "equal opportunity employer." The employer will not discriminate and will take "affirmative action" measures to ensure against discrimination in employment, recruitment, advertisements for employment, compensation, termination, upgrading, promotions, and other conditions of employment against any employee or job applicant on the bases of race, creed, color, national origin, sexual orientation, or sex.

Quick Apply

Refine Your Search

client success jobs in ontario, ca

Customer Success Specialist

Senior Customer Success Manager

Customer Success Specialist - Canada

Attorney & Client Success Manager

Customer Success Manager

Customer Success (Full-Time/Part-Time)

Customer Success Manager

Client Services Team Supervisor & Key Account Manager

Customer Service Representative

Customer Service and Sales Operations Specialist

Trust Operation Specialist - Client Service

Customer Success Partner (Mandarin Bilingual)

3PL Customer Success Manager

Platform Customer Sales Manager / Sr. Sales Manager

Customer Service Representative

Customer Service Representative (Bilingual)

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