Top 177 Call center representative Jobs in Orange County Ca

Customer Service Associate
PropertyRate, LLC —Orange, CA
- $18.50 - $21.00 an hour
- 8 hour shift
- Hybrid work
- Background check
- Google Workspace
- Computer literacy
- Paid holidays
- Health insurance
Quick Apply
Customer Service Representative
Tax Relief Advocates —Irvine, CA
- $20 an hour
- Full-time
- Typing
- In-person
- 1 year
- Dental insurance
- Vision insurance
Quick Apply
13d
Inbound Sales Representative
TaxRise —Irvine, CA
- $150,000 - $240,000 a year
- Overtime
- Background check
- In-person
- Communication skills
- Paid training
- Health insurance
Quick Apply
Call Center Representative
West Coast University —Irvine, CA
- $21.43 - $28.95 an hour
- Part-time
- Mid-level
- High school diploma or GED
- 1 year
Customer Service Representative (Concierge) – Fiber Internet
Swoon Group —Irvine, CA
- $25 an hour
- Weekends as needed
- Customer service
- Mid-level
- High school diploma or GED
- Paid training
- Health insurance
Quick Apply
1d
Call Center Representative
West Coast University, Inc. —Irvine, CA
- $21.43 - $28.95 an hour
- Full-time
- Mid-level
- High school diploma or GED
- 1 year
Call Center Representative, Full Time
American Career College —Irvine, CA
- $21.43 - $28.95 an hour
- Full-time
- Mid-level
- High school diploma or GED
- 1 year
Call Center Representative
TIMEPROOFUSA —Anaheim, CA
- $21 - $25 an hour
- Background check
- Computer literacy
- Residential
- Paid training
- Health insurance
Quick Apply
Call Center Representative I
TaxRise —Irvine, CA
- $22 - $23 an hour
- Overtime
- Background check
- Financial services
- In-person
- Paid training
- Health insurance
Quick Apply
6d
Call Center Representative II
TaxRise —Irvine, CA
- $24 - $35 an hour
- Overtime
- Mid-level
- 3 years
- Financial services
- Health insurance
- Dental insurance
Quick Apply
5d
Customer Service Representative - $22/hr
Rapid Response Monitoring —Corona, CA
- $22 an hour
- Part-time
- Background check
- Pass drug screening
- Residential
- Wellness program
- Health insurance
Quick Apply
7d
Call Center Representative
CR&R Incorporated —Stanton, CA
- $21 an hour
- Overtime
- Spanish
- English
- Residential
Quick Apply
Call Center Representative, Full Time
West Coast University, Inc. —Irvine, CA
- $21.43 - $28.95 an hour
- Full-time
- Mid-level
- High school diploma or GED
- 1 year
Call Center Representative, Part Time
West Coast University, Inc. —Irvine, CA
- $21.43 - $28.95 an hour
- Part-time
- Mid-level
- High school diploma or GED
- 1 year
Access/Senior Access Representative- Patient Access Center- FT Day Shift
University of California, Irvine —Irvine, CA
- $24.17 - $30.08 an hour
- Full-time
- Remote
- Background check
- Spanish
- English
- Health insurance
- Retirement plan
7d
Call Center Service Representative (Phone Banker)
Orange County's Federal Credit Union —Santa Ana, CA
- $20 - $27 an hour
- Full-time
- Microsoft Outlook
- Basic math
- Entry level
- Paid holidays
- Life insurance
Quick Apply
2d
Customer Service Representative
EGUMBALL INC —Irvine, CA
- $25 an hour
- Full-time
- Computer literacy
- No experience needed
- Office
- Health insurance
- Dental insurance
Quick Apply
Customer Service Associate
Capital, Acquisition, Deployment, and Investment Partners —Santa Ana, CA
- $20 - $24 an hour
- Full-time
- Hybrid work
- Office
- Microsoft Office
- In-person
Quick Apply
Call Center Representative, Full Time
West Coast University —Irvine, CA
- $21.43 - $28.95 an hour
- Full-time
- Mid-level
- High school diploma or GED
- 1 year
Call Center Member Service Representative
United Faith Ministries Inc —Orange, CA
- $25 an hour
- Overtime
- Microsoft Outlook
- Computer literacy
- Research
- 403(b) matching
- Dental insurance
Quick Apply

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Customer Service Associate

PropertyRate, LLC -
Orange, CA

Quick Apply

Job Details

Full-time
$18.50 - $21.00 an hour

Benefits

Paid holidays
Health insurance
Dental insurance
401(k)
Paid time off
Vision insurance
Opportunities for advancement

Qualifications

Computer operation
Google Workspace
Phone communication
Call center experience
Computer literacy
English
High school diploma or GED
Attention to detail
Mortgage servicing
Typing

Full Job Description

Job description:

Customer Service Associate [HYBRID ONSITE AND REMOTE POSITION]

PropertyRate is a rapidly growing, venture capital backed Valuation Services Provider to the real estate and mortgage services industry, located in Orange, CA. We are currently seeking a Customer Service Associate to join our team. We are passionate about making the often complex process of home ownership, financing and appraisals easier for borrowers, lenders and the service professionals who help homeowners close their mortgage loans. We offer associates a supportive, casual, and energetic environment with significant opportunity for personal and professional growth and advancement. We provide associates with a meaningful opportunity to impact the culture and gain exposure to and mentorship from senior team members. This role is ideal for a high energy person, passionate about learning, growing and exceeding client expectations.

Compensation and Benefits: The Customer Service Associate will have an opportunity for base salary, quarterly performance bonus, benefits, and company perks, including frequently catered meals and a great culture.

● $18.50 to $21.00 (compensation includes quarterly bonus which is dependent on performance)
● Medical and dental insurance;
● 10 paid holidays and 40 hours PTO

Position Description and Responsibilities: The Customer Service Associate (“Associate”) will serve as the first responder to incoming calls and emails from our lender clients, their borrowers or other service professionals as we guide them through the home appraisal process. The Associate is responsible for proactively following up with appraisers to ensure the timely completion of assignments and providing considerate and informative support to clients throughout the appraisal process.

Working hours and days will be Monday through Friday 9 am to 6 pm and can vary, depending on the workload, with overtime often required during training or seasonal peaks.

Currently, this position requires a hybrid work schedule with two days per week onsite and three remote (schedules and onsite days are consistent from week to week). The position is onsite until the 90-day training has been completed and department expectations have been met. After this initial training period, the role will move to a hybrid schedule. During training you will need to be in the office 5 days a week.

The company’s office is in Orange, CA, near The Outlets of Orange, just off the 22 freeway.

Key responsibilities include:

● Answering emails and phone calls in a timely, courteous and knowledgeable manner;
● Initiating outbound calls to service providers to secure status updates on current orders and update clients or their borrowers on order progress;
● Clearly, concisely and logically summarizing customer service issues and solutions both in writing and verbally to clients and other team members;
● Proactively resolving customer service issues and responding constructively to lender, borrower or appraiser support requirements;
● Presenting and explaining fees and the reason for any required variances from standard fee schedules;

● Processing client payments;
● Collaborating with team members across functions to identify and solve for recurring service issues.

Skills and Qualifications: The Customer Service Associate should have a passion for connecting with people, building expertise in new subjects and solving problems. The Associate will be required to communicate mortgage and appraisal specific information in plain English to borrowers, display patience under pressure, and exhibit insight and problem-solving skills for all client requests. As customer issues may vary widely and can be complex or urgent, a successful Associate will have attention to detail, be able to work independently in a fast-paced environment, make thoughtful decisions independently within set policies, and possess effective time management, prioritization, and multi-tasking skills. Qualified applicants should possess:

● Minimum of High School diploma or equivalent;
● Minimum of two years of customer service experience – familiarity with the mortgage, real estate, residential services or other consumer banking industries strongly preferred, but not required (industry specific training will be provided to all new Associates);

● Excellent phone etiquette and interpersonal/communication (written and verbal) skills;
● Facility with basic computer skills including knowledge of Microsoft Office and/or Google Suite;
● Experience with customer relationship management software programs preferred, but not required;
● Minimum 45 WPM typing speed.

PropertyRate is proud to be an Equal Opportunity Employer and provides equal employment opportunities to all associates and applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, pregnancy, sexual orientation, or any other characteristic protected by law.

Job Type: Full-time

Benefits:

● 401(k)

● Dental insurance

● 5 days of sick time

● 5 days of vacation

● 10 paid holidays

● Health insurance

● Vision insurance

Shift:

● 8 hour shift

Experience:

● Mortgage Servicing / Real Estate: 1 year (Preferred)

● Customer Service / Call Center: 2 years (Required)

Work Location: Hybrid remote in Orange, CA 92867

Pay: $18.50 - $21.00 per hour

Benefits:

401(k)
Dental insurance
Health insurance
Paid time off
Vision insurance

Experience:

Mortgage servicing: 1 year (Required)
Call center: 2 years (Required)

Work Location: Hybrid remote in Orange, CA 92868

Quick Apply

Refine Your Search

call center representative jobs in orange county ca

Customer Service Associate

Customer Service Representative

Inbound Sales Representative

Call Center Representative

Customer Service Representative (Concierge) – Fiber Internet

Call Center Representative

Call Center Representative, Full Time

Call Center Representative

Call Center Representative I

Call Center Representative II

Customer Service Representative - $22/hr

Call Center Representative

Call Center Representative, Full Time

Call Center Representative, Part Time

Access/Senior Access Representative- Patient Access Center- FT Day Shift

Call Center Service Representative (Phone Banker)

Customer Service Representative

Customer Service Associate

Call Center Representative, Full Time

Call Center Member Service Representative

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