Top 103 Call center representative Jobs in Orion Mi

Contact Center Representative
CORNERSTONE COMMUNITY FINANCIAL CREDIT UNION —Troy, MI
- $19 - $20 an hour
- Full-time
- Hybrid work
- Microsoft Excel
- Microsoft Outlook
- Basic math
- Profit sharing
- Paid holidays
Quick Apply
11d
Customer Service Trainee
Delta Dental of Michigan —Farmington Hills, MI
- 8 hour shift
- Research
- Office
- High school diploma or GED
- Dental insurance
- Opportunities for advancement
4d
Customer Service Representative
Robin Aire Service Company —Wixom, MI
- $18 - $23 an hour
- Full-time
- Computer literacy
- High school diploma or GED
- Conflict management
- Health savings account
- Health insurance
Quick Apply
4d
Call Center Representative - Full Time
Genisys Credit Union —Auburn Hills, MI
- 8 hour shift
- Hybrid work
- Word processing
- Computer literacy
- Writing skills
- Paid holidays
- Disability insurance
Quick Apply
Medical Call Center Representative - Full-time
Eastlake Cardiovascular PC —Rochester Hills, MI
- 8 hour shift
- HIPAA
- Mid-level
- Organizational skills
- Paid holidays
- Disability insurance
Quick Apply
Call Center Representative
Michigan United Credit Union —Auburn Hills, MI
- Full-time
- Computer literacy
- Mid-level
- High school diploma or GED
- Profit sharing
- Paid holidays
Quick Apply
8d
Call Center Patient Representative Hybrid
Solaris Health Holdings LLC —Sterling Heights, MI
- Full-time
- HIPAA
- High school diploma or GED
- No travel
Quick Apply
3d
Government Programs Customer Service Representative
Delta Dental of Michigan —Farmington Hills, MI
- Multiple hires
- Remote
- Computer literacy
- Windows
- High school diploma or GED
- Dental insurance
- Opportunities for advancement
8d
Call Center Representative
New Oakland Family Centers —Southfield, MI
- $18 an hour
- Weekends as needed
- Adults
- HIPAA
- Microsoft Office
Quick Apply
Call Center Representative
DORT FINANCIAL CU —Grand Blanc, MI
- $22 an hour
- Full-time
- Research
- High school diploma or GED
- US work authorization
- Health savings account
- AD&D insurance
3d
Insurance Agent - Commercial Lines
Financial Services of America —Troy, MI
- $1,000 a week
- Background check
- Computer literacy
- Office
- Health insurance
- 401(k)
Quick Apply
Automotive Repair Technical Support Specialist
eTeam Inc —Auburn Hills, MI
- $27 - $29 an hour
- Call employer
- Microsoft Excel
- Microsoft Outlook
- Customer service
Quick Apply
Inside Sales Representative – Telemarketing | Six-Figure Potential (On-Site in Birmingham, MI)
Confidential —Birmingham, MI
- $1,600 - $10,000 a month
- Full-time
- Sales
- Military
- No experience needed
- On-the-job training
Quick Apply
Customer Service
Spiral Industries, Inc. —Howell, MI
- $15.00 - $16.90 an hour
- Part-time
- Background check
- Customer service
- English
- Health insurance
- Dental insurance
Quick Apply
Call Center Representative
FreeStar Financial Credit Union —Clinton Township, MI
- From $18 an hour
- Full-time
- Hybrid work
- 3 years
- High school diploma or GED
- Entry level
- Tuition reimbursement
- Paid time off
Quick Apply
Client Success Specialist
greenpath, inc. —Novi, MI
- $16.50 - $18.38 an hour
- Full-time
- Remote
- Spanish
- English
- Mid-level
Quick Apply
8d
Optical Lab Customer Service Representative Tier II
ABB OPTICAL Group —Auburn Hills, MI
- $20 an hour
- Overtime
- Computer literacy
- Mid-level
- Windows
- Paid holidays
- Disability insurance
Quick Apply
Care Team Representative
Sedgwick —Southfield, MI
- Full-time
- Hybrid work
- Computer literacy
- Writing skills
- Windows
- Health savings account
- Disability insurance
Customer Service Representative
Associa —Troy, MI
- Overtime
- Remote
- Office
- 1 year
- Communication skills
12d
Call Center Representative (On-Site)
Edcor Data Services LLC —Troy, MI
- $15.50 an hour
- Part-time
- Microsoft Outlook
- Computer literacy
- High school diploma or GED
- Disability insurance
- Health insurance

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Contact Center Representative

CORNERSTONE COMMUNITY FINANCIAL CREDIT UNION -
Troy, MI

Quick Apply

Job Details

Full-time
$19 - $20 an hour
11 days ago

Benefits

Profit sharing
Paid holidays
Loan repayment program
Disability insurance
Health insurance
Dental insurance
Flexible spending account
Tuition reimbursement
Paid time off
Employee assistance program
Vision insurance
Life insurance

Qualifications

Customer communication
Microsoft Excel
Microsoft Outlook
Basic math
High school diploma or GED

Full Job Description

Our Opportunity:

The Contact Center Representative is responsible for providing outstanding member service in the CCF member contact center. Makes banking easy and delivers high performance by providing immediate response to members and team members, addresses questions and/or issues that are encountered in the course of doing business with the credit union. Serves as a professional representative of the credit union through all member interactions, which may be via inbound or outbound telephone, online, IVR, mobile banking, and email. Strives to deepen the customer relationship by identifying appropriate products/services and refers customers to other credit union representatives, as appropriate.

What You'll Do in This Role:

Answers calls within the credit unions specified allotted time to maintain service metrics. Responds to member questions, concerns and inquiries and ensures each member receives outstanding member service by performing within CCF’s vision, mission, goals, and living our service promises through inbound calls, outbound calls, email, and all digital platforms.
Identifies opportunities to deepen the member relationship by recommending credit union products and/or services to meet the members short-term and long-term financial needs. Educates members on benefits of products and services. Refers members to other credit union representatives, as appropriate.
Processes transactions, updates account information, and documents member interviews in our core system promptly, efficiently, and accurately with close attention to detail.
Researches situations and collaborates with internal departments, as necessary, to resolve concerns.
Performs department related support duties, to include, but not limited to scanning, faxes, and working daily reports.
Must comply with all company policies and procedures, applicable laws and regulations, including but not limited to, the Bank Secrecy Act, the Patriot Act, and the Office of Foreign Assets Control.

What You'll Bring To CCF:

Up to six months of similar or related experience including time spent in similar or preparatory positions.
A high school degree or GED is required.
Courtesy and tact are essential elements of the job.
Demonstrated strong customer service skills that include proven ability to handle difficult member interactions.
Strong communication skills must be demonstrated through oral and written means. Proficient in the Microsoft suite of products including Word, Excel, and Outlook.
Possesses basic mathematical skills and is proficient in the use of calculators.
Must be able to multitask effectively between multiple systems to assist members with their inquiries.
Ability to be bonded.

The Perks of Being Part of CCF:

When you join CCF you’re not just taking a job—you’re joining a community. From milestone anniversaries to our legendary chili cook-off, we believe in recognizing achievements and building connections through fun, shared experiences.

We offer a comprehensive benefits package designed to support the well-being of our employees:

Competitive Base Compensation: Competitive salary with eligibility for performance-based incentives.
Paid Time Off: PTO available to support work-life balance, in addition to 13 paid company holidays per year.
Wellness & Volunteer Time: Additional time off to support employee wellness and community involvement.
Health Insurance Coverage: Multiple low deductible medical plan options, as well as dental and vision coverage.
Employer-Paid Coverage: Company-paid life insurance and short- and long-term disability coverage.
Flexible Spending Accounts (FSA): Options for both medical and dependent care FSAs.
Education Assistance: Tuition reimbursement and student loan repayment support to help advance your education and career.
Retirement Benefits: 401(k) plan with up to 4% company match, plus an additional 4% profit-sharing contribution.
Employee Assistance Program (EAP): Confidential support services for personal and professional challenges

Work Location: This position is based in Troy, Michigan. Hybrid working arrangements are available following 4-6 months of successful employment.

EOE: CCF is committed to equal opportunity and complies with EEOC rules and regulations.

Mon-Fri 9:00-5:30
Rotating Saturdays: 9:00-1:00

Quick Apply

Refine Your Search

call center representative jobs in orion mi

Contact Center Representative

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Customer Service Representative

Call Center Representative - Full Time

Medical Call Center Representative - Full-time

Call Center Representative

Call Center Patient Representative Hybrid

Government Programs Customer Service Representative

Call Center Representative

Call Center Representative

Insurance Agent - Commercial Lines

Automotive Repair Technical Support Specialist

Inside Sales Representative – Telemarketing | Six-Figure Potential (On-Site in Birmingham, MI)

Customer Service

Call Center Representative

Client Success Specialist

Optical Lab Customer Service Representative Tier II

Care Team Representative

Customer Service Representative

Call Center Representative (On-Site)

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