Top 5391 Guest services Jobs in Orlando Fl

Guest Service Agent - Orlando
Brightline Trains —Orlando, FL
- $20 an hour
- Weekends as needed
- 18 years or older
- Experience working with individuals with disabilities
- Basic math
Quick Apply
12d
Front Desk Agent
Wyndham Lake Buena Vista Disney Springs Resort —Lake Buena Vista, FL
- Part-time
- Hotel
- High school diploma or GED
- Ability to lift 50 pounds
- Paid holidays
- Disability insurance
Quick Apply
Hotel Front Desk Clerk
DASKK Orlando Hotel near Universal Blvd, an Ascend Collection Hotel —Orlando, FL
- Hotel
- Entry level
- Flexible schedule
Quick Apply
Guest Service Representative - Hotel Front Desk
Hilton Garden Inn - nearest Universal Orlando —Orlando, FL
- Weekends as needed
- Hotel
- High school diploma or GED
- Entry level
- Paid holidays
- Disability insurance
Quick Apply
Front Office Agent
International Drive Hotel —Orlando, FL
- $16 an hour
- Part-time
- Hotel
- Communication skills
- Entry level
- Paid holidays
- Health insurance
Quick Apply
Guest Services Agent
Coco Key Hotel & Water Resort —Orlando, FL
- Weekends as needed
- High school diploma or GED
- Computer skills
- Communication skills
Quick Apply
10d
Hotel Concierge
All Guest Services —Orlando, FL
- $14 - $25 an hour
- Sales
- Hotel
- High school diploma or GED
Quick Apply
Front Desk Agent
Westgate Resorts —Orlando, FL
- $16.50 an hour
- Overtime
- Background check
- Pass drug screening
- US work authorization
- Paid holidays
- Health insurance
7d
Guest Service Agent
Hilton Garden Inn and Home2 Suites Orlando Downtown —Orlando, FL
- Part-time
- Hotel
- Entry level
- Paid holidays
- Disability insurance
Quick Apply
Train Attendant
Brightline Trains —Orlando, FL
- $20 an hour
- Weekends as needed
- Experience working with individuals with disabilities
- High school diploma or GED
- Ability to lift 50 pounds
Quick Apply
4d
Airport Meet & Greet - Orlando
Intercruises Shoreside & Port Services —Orlando, FL
- $17 an hour
- Weekends as needed
- 18 years or older
- Ability to walk for extended periods
- English
Quick Apply
5d
Part Time Front Desk Concierge
Access Management —Orlando, FL
- $18 an hour
- Extended hours
- Spanish
- English
- Ability to stand for extended periods
Quick Apply
6d
Front Desk Agent
Hampton Inn Orlando - International Drive —Orlando, FL
- Part-time
- Computer literacy
- Hotel
- High school diploma or GED
Quick Apply
Coordinator, Guest Services
Universal Orlando Resort —Orlando, FL
- Part-time
- Mid-level
- Bachelor's degree
- Children
3d
Sales Associate
Dillard's —Orlando, FL
- Sales
- Customer service
- Guest services
Ticket Taker- Event Staff
Allied Universal® Event Services —Orlando, FL
- $17 an hour
- Overtime
- 18 years or older
- Maintenance
- High school diploma or GED
- Paid training
- 401(k)
Quick Apply
3d
GUEST SERVICES-OCEAN PRIME ORLANDO
Cameron Mitchell Restaurants LLC —Orlando, FL
- $15 - $26 an hour
- Part-time
- US work authorization
- Restaurant
- Entry level
- Health insurance
- Paid time off
Quick Apply
Front Office Agent
Orlando Palms Hotel —Orlando, FL
- $15 an hour
- Part-time
- Hotel
- Communication skills
- Entry level
- Paid holidays
- Health insurance
Quick Apply
Welcome Desk Host
Lake Nona Wave Hotel —Orlando, FL
- Full-time
- Hotel
- Entry level
- Paid holidays
- Health insurance
Resort Lobby Ambassador - $19.45/hr
Sheraton Vistana Villages —Orlando, FL
- $19.45 an hour
- Weekends as needed
- Sales
- Ability to walk for extended periods
- Pass drug screening
- Health insurance
- Dental insurance

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Guest Service Agent - Orlando

Brightline Trains -
Orlando, FL

Quick Apply

Job Details

Full-time
$20 an hour
12 days ago

Qualifications

Retail sales transactions
Foreign language proficiency
Passenger baggage assistance
Experience working with individuals with disabilities
Financial transaction processing
Phone communication
Basic math
Greeting customers
Moving
Answering guest questions
Wheelchair mobility assistance
Passenger special needs assistance
Cash register operations
Decision making
Responding to passenger inquiries
Experience working with individuals with physical disabilities
1 year
Clean workspace maintenance
Local attractions guest recommendation
Guest rapport building
Suggestive selling
Entry level
Client interaction via phone calls
Fare transaction assistance

Full Job Description

Your Purpose:
As a Guest Service Agent at Brightline’s station, you will be responsible for warmly welcoming guests, providing information on ticket kiosks, assisting with local transportation inquiries, and processing and handling their baggage. Additionally, you will offer information about the station and the surrounding areas. This role also involves ensuring the safety and security of the station, assisting in various station operations, and maintaining a high level of guest
satisfaction.
Pay Rate - $20.00 an hour

Your Role:

Welcome and engage Guests: Create warm, positive, and memorable interactions using the 10/5/First/Last rule, personalizing each experience with genuine conversation and enthusiasm.
Support team success: Collaborate effectively with coworkers and contribute to a positive, service focused environment.
Demonstrate product and policy knowledge: Understand ticketing, reservations, and fare structures, booking guidelines, and special services such as wheelchair assistance.
Provide proactive service: Anticipate guests' needs and share clear information on routes, timetables, platforms, pricing, station amenities, local attractions, and train features.
Own each Guest interaction: Be authentic, avoid jargon, resolve concerns promptly, and perform empathetic service recovery when needed.
Offer alternatives and upsell: Provide thoughtful options when requests cannot be met fulfilled and recommend enhanced experiences when appropriate.
Maintain the station environment: Follow grooming standards, assist with baggage check in and checkpoint screening, and keep all areas neat, clean, and functional.
Process transactions accurately: Complete ticket sales, refunds, upgrades, and

credit based purchases with accuracy and efficiency.

Adapt communication to diverse Guests: Share station and local information in a clear, accessible, and culturally aware manner.
Communication: Monitor and review all Brightline communication channels, including our company intranet, bConnected, during work hours to ensure all company and Department communications and notifications are promptly reviewed.

If you’re a people-person looking for a role where you’ll be empowered to own your zone, inspired to learn, and have the confidence to bounce back from setbacks, this is the perfect opportunity!

Knowledge Skills & Abilities:

You love working with people, staying upbeat for hours on end (including

in stressful times, and skillfully adapting your communication style to fit a diverse group of people.

You can assist special needs guests, such as those in need of wheelchair assistance, when needed.
You have sound judgment and think and act independently.
Your verbal and listening skills are excellent and geared towards superior guest

satisfaction, in person and over the phone.

You have at least one year of experience in high-traffic and related fields, such as hospitality, guest services, front office, concierge, or transportation.

Standing, walking, being on your feet all day, and being physically active for the entire Shifts are things you embrace.

You can lift/carry diverse sizes and weights of baggage short distances, and push a wheelchair occasionally. While you do not have to be a whiz, you have basic math skills.
You are at least 18 years old.
You can work shifts, including weekends and holidays.

The ability to speak multiple languages is not required, but a PLUS.

Work Environment:
Works in a clean, air-conditioned office space, free of noise, dust, and humidity.

Physical Demands:
While performing the duties of this job, the employee is regularly required to use hands and fingers to handle, feel, or operate objects, tools, or controls, and reach with hands and arms.

The employee is frequently required to stand, talk, and hear. The employee must regularly lift and/or move objects up to 10 pounds, frequently lift and/or move objects up to 50 pounds, and occasionally lift and/or move objects that weigh more than 100 pounds. No specific vision requirements.

Travel:
None

Combine your experience, innovation, and entrepreneurial spirit by joining our growing team in Florida. Brightline is pleased to offer a competitive compensation and benefits package, and the opportunity to make a difference while making history as the only privately funded rapid rail service in the country.

Brightline is an Equal Opportunity Employer. In compliance with the Americans with Under the Americans with Under the Americans with Disabilities Act, Brightline will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss
potential accommodations with the employer.

Quick Apply

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GUEST SERVICES-OCEAN PRIME ORLANDO

Front Office Agent

Welcome Desk Host

Resort Lobby Ambassador - $19.45/hr

I want to receive the latest job alert for guest services in orlando fl

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