Top 286 Customer service Jobs in Oshkosh, Wi

Customer Order Specialist
SILVER STAR BRANDS INC —Oshkosh, WI
- Part-time
- Microsoft Outlook
- Office
- High school diploma or GED
- Paid training
- On-the-job training
10d
Contact Center Representative
Capital Credit Union —Kimberly, WI
- Basic math
- Research
- High school diploma or GED
- Work from home
Quick Apply
Front Desk Intake Eligibility Specialist
Energy Services, Inc. —Chilton, WI
- $19 an hour
- Full-time
- Working with individuals with disabilities
- Office
- Math
- Health insurance
- Dental insurance
Quick Apply
Member Care Scheduler- Oshkosh
CLARITY CARE INC —Oshkosh, WI
- $20 an hour
- Urgently hiring
- Customer service
- No experience needed
- Residential
- Paid training
- Dental insurance
Quick Apply
11d
Part Time Customer Service Team Member
Michaels Stores —Oshkosh, WI
- Part-time
- Merchandising
- Entry level
- Health insurance
- Dental insurance
4d
DMV Customer Service Representative - Appleton
State of Wisconsin - Transportation —Appleton, WI
- From $22.76 an hour
- Online Application
- Office
- Driver's License
- Criminal background check
- Wellness program
- Paid holidays
5d
Customer Service Representative
Rooted Search Value Partners —Appleton, WI
- $24 - $31 an hour
- Full-time
- Hybrid work
- Background check
- Organizational skills
- Experience equivalent to degree accepted
- Paid holidays
- Health insurance
Quick Apply
Customer Account Representative (Paper Converting, Manufacturing)
Progressive Converting —Appleton, WI
- $50,000 - $60,000 a year
- Full-time
- Oracle
- Customer service
- Mid-level
- Profit sharing
- Paid holidays
Quick Apply
Customer Service Specialist
Robert Half —Neenah, WI
- $18 - $20 an hour
- Temporary
- Google Workspace
- Mid-level
- Business development
- Disability insurance
- Dental insurance
Quick Apply
11d
Customer Service Associate
LOLLIS PREMIER ASSOCIATES LLC —Oshkosh, WI
- $750 - $1,200 a week
- Temporary
- Analysis skills
- In-person
- Communication skills
- On-the-job training
- Professional development assistance
Quick Apply
Customer - Food Service
Kwik Trip —Oshkosh, WI
- $15.00 - $20.30 an hour
- Weekends as needed
- Serving
- Customer service
- Cash register
- Health insurance
- 401(k)
Quick Apply
Patient Registration - Customer Service Representative
R1 RCM, Inc. —Oshkosh, WI
- $16.00 - $21.10 an hour
- Part-time
- Background check
- Hospital
- Urgent Care
Customer Service Representative - Patient Registration
R1 RCM, Inc. —Oshkosh, WI
- $16.61 - $22.95 an hour
- Part-time
- Background check
- Hospital
- Urgent Care
Patient Service Specialist
Concentra —Oshkosh, WI
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Inventory management
- Commuter assistance
- Disability insurance
Customer Service Representative
L&M Corrugated Container —Appleton, WI
- $22 - $25 an hour
- Full-time
- Office
- Administrative experience
- Continuous improvement
- Profit sharing
- Paid holidays
Quick Apply
Guest Service Representative
Oshkosh Marriott Waterfront Hotel & Convention Center —Oshkosh, WI
- $16 - $18 an hour
- Part-time
- Hotel
- Entry level
Quick Apply
Part Time Patient Customer Service Representative
R1 RCM, Inc. —Oshkosh, WI
- $16.00 - $21.10 an hour
- Part-time
- Background check
- Hospital
- Pass drug screening
Customer Service Representative - Part Time Patient Registration
R1 RCM, Inc. —Oshkosh, WI
- $16.00 - $21.10 an hour
- Part-time
- Background check
- Hospital
- Urgent Care
Customer Service Team Member
Michaels Stores —Oshkosh, WI
- Part-time
- Merchandising
- Entry level
- Store discount
- Commuter assistance
1d
Client Relationship Specialist - Appleton, WI
Charles Schwab —Appleton, WI
- $45,800 - $68,000 a year
- Office
- Financial services
- Communication skills
- Paid parental leave
- Employee stock purchase plan
12d

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Customer Order Specialist

SILVER STAR BRANDS INC -
Oshkosh, WI

Apply Now

Job Details

Part-time
10 days ago

Benefits

Paid training
On-the-job training

Qualifications

Microsoft Outlook
Word embeddings
High school diploma or GED
Desktop applications

Full Job Description

Customer Order Specialist

Join our Monday-Friday team and become a key player in delivering top-notch customer service! In your role as a Customer Order Specialist- trainee, you will provide exceptional customer service primarily to mail and phone customers by resolving escalated customer and order issues to ensure all orders are handled with care and precision.

Job Mode: Onsite, Part Time

Looking for a positive, problem-solving person who is dependable, respectful, and eager to learn and grow with in the company!
No weekend or nights
Someone who is self-motivated, comfortable speaking with customers on the phone, and committed to providing high quality customer satisfaction while collaborating as a team.

Major Position Responsibilities and Accountabilities:

Provide troubleshooting and order issue management support to Customer Relations and Partner agents via phone, email and eform.

Resolve complex order issues, including payment problems, order holds, manager reviews, and customer follow-ups, ensuring accurate and timely processing.

Learn our order processing system, DAX
Handle website & DAX questions/issues and report as needed.

Train on adjusting mail orders in DAX- may include line, personalized, credit card, preferred credit and Christmas card orders

Identify problems and seek solutions for order issues prior to entry into DAX (No enclosures, Problem Orders, Etc)
Train on identifying areas of opportunity and seek solutions in the effort for continuous improvement.
Train on effectively handling escalated calls from internal and external customers.(Fulltime only)
Professionally handle switchboard calls from external customers. (Fulltime only)
Train on investigating/responding to product inquires and report appropriately.
Cross Train in Returns and provide back-up or overflow assistance as needed
Maintain department performance standards for productivity and quality.
Attempt to save sales and/or increase average order size by calling customers on appropriate orders and using new sales techniques while handling orders once trained
Resolve backorder issues as notices are received from customers

Complete varying projects and tasks as assigned.

Display ability to work independently and make appropriate decisions.

The above is intended to describe the general content of and requirements of the performance of this job. It is NOT to be construed as an exhaustive statement of essential functions, responsibilities, or requirements.

Required education, skills, abilities, and experience:

High school degree or equivalent.

Ideal canidate has customer service experience.
Paid on the job training will be provided.
Strong written and verbal communications skills.
Strong decision making ability.

Working knowledge of Word, Excel and Outlook applications

Be available to work weekends and mandatory extra hours as volume requires.

Other Critical Factors:

Attendance is crucial to the success of our organization. Team members need to be dependable and work the shift they are scheduled.
Be available to work mandatory extra hours as order volume requires.
Quality and superior customer service are critical. Team members must be committed to working towards high customer satisfaction.
Production standards/expectations are set for each area. Team members must complete the required training and meet or exceed production standards in a timely manner.
Flexibility is essential in any of the jobs or areas within Customer Relations. Team members will be expected to move to different areas and work in different processes while maintaining production standards and upholding customer expectations.
Honesty and integrity is expected from all team members at Silver Star Brands.

Apply Now

Refine Your Search

customer service jobs in oshkosh, wi

Customer Order Specialist

Contact Center Representative

Front Desk Intake Eligibility Specialist

Member Care Scheduler- Oshkosh

Part Time Customer Service Team Member

DMV Customer Service Representative - Appleton

Customer Service Representative

Customer Account Representative (Paper Converting, Manufacturing)

Customer Service Specialist

Customer Service Associate

Customer - Food Service

Patient Registration - Customer Service Representative

Customer Service Representative - Patient Registration

Patient Service Specialist

Customer Service Representative

Guest Service Representative

Part Time Patient Customer Service Representative

Customer Service Representative - Part Time Patient Registration

Customer Service Team Member

Client Relationship Specialist - Appleton, WI

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