Top 146 Patient experience manager Jobs in Owensboro, Ky

Account Supervisor
Surgical Solutions, LLC —Owensboro, KY
- $65,000 - $75,000 a year
- Weekends as needed
- Microsoft Excel
- Microsoft Outlook
- Surgery
- Health savings account
- Health insurance
Quick Apply
9d
Patient Intake Specialist
Advanced Center for Orthopedics & Sports Medicine —Owensboro, KY
- Full-time
- OSHA
- HIPAA
- No experience needed
- Health insurance
- Dental insurance
Quick Apply
Office Support Representative
Owensboro Health —Owensboro, KY
- Weekends as needed
- Hospital
- No experience needed
- High school diploma or GED
Healthcare Property Manager
Owensboro Health —Owensboro, KY
- Weekends as needed
- OSHA
- Mid-level
- High school diploma or GED
Nurse Practitioner
LiveWell Choice, LLC —Owensboro, KY
- Full-time
- Nursing
- Clean driving record
- Nursing home
Quick Apply
LPN / Licensed Practical Nurse - Home Health
Adoration Health —Owensboro, KY
- Full-time
- CPR Certification
- Nursing
- Clean driving record
- Mileage reimbursement
- Health insurance
Licensed Mental Health Therapist (LCSW, LPCC, LMFT) | $5,000 Sign-On Bonus
P3SG LLC —Owensboro, KY
- $49,000 - $68,000 a year
- Weekends as needed
- Background check
- LMFT
- Addiction Medicine
- Health insurance
- Dental insurance
Quick Apply
11d
Registered Nurse
swipejobs LLC —Owensboro, KY
- $34.65 - $42.35 an hour
- Per diem
- Patient monitoring
- Entry level
- Disability insurance
- Health insurance
Quick Apply
Great Opportunity for Veterinary Technicians!
Kentuckiana Animal Clinic —Owensboro, KY
- $15 - $20 an hour
- Full-time
- Clean driving record
- Sales
- High school diploma or GED
- Health savings account
- Health insurance
Quick Apply
11d
Surgical Coordinator
Bennett and Bloom Eye Centers —Owensboro, KY
- Overtime
- Background check
- Microsoft Outlook
- Surgery
- Paid parental leave
- Paid holidays
Quick Apply
Regional Manager
Aspen Dental —Owensboro, KY
- $85,000 - $90,000 a year
- Full-time
- Dental office
- Mid-level
- Driver's License
- Continuing education credits
- Relocation assistance
Quick Apply
Manager of Rehab Services
Ohio County Healthcare —Owensboro, KY
- Doctoral degree
- Hospital
- BLS Certification
Surgical Coordinator
Eye Care Partners Career Opportunities —Owensboro, KY
- Overtime
- Background check
- Microsoft Outlook
- Surgery
- Paid parental leave
- Paid holidays
Quick Apply
Medical Assistant
Advanced Center for Orthopedics & Sports Medicine —Owensboro, KY
- Full-time
- Vital signs
- Medication administration
- OSHA
- Health insurance
- Dental insurance
Quick Apply
Account Supervisor - Owensboro, KY
Surgical Solutions, LLC —Owensboro, KY
- $65,000 - $75,000 a year
- Weekends as needed
- Microsoft Excel
- Microsoft Outlook
- Surgery
- Health insurance
- Dental insurance
Quick Apply
10d
Licensed Assistant Manager
Riverpark Eye Care —Owensboro, KY
- Full-time
- Hospitality
- Mid-level
- High school diploma or GED
- Health savings account
- Paid holidays
Quick Apply
Operations Manager
Averhealth —Owensboro, KY
- $60,000 - $65,000 a year
- Management
- Mid-level
- Office
Quick Apply
5d
Social Worker - Discharge Planning
Owensboro Health —Owensboro, KY
- Full-time
- Hospital
- Licensed Clinical Social Worker
- Mid-level
Care Navigator - Population Health
Owensboro Health —Owensboro, KY
- Full-time
- Nursing
- RN License
- No experience needed
3d
Phlebotomy Supervisor I
Owensboro Health —Owensboro, KY
- Weekends as needed
- Hospital
- Mid-level
- Outpatient experience
3d

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Account Supervisor

Surgical Solutions, LLC -
Owensboro, KY

Quick Apply

Job Details

Full-time
$65,000 - $75,000 a year
9 days ago

Benefits

Health savings account
Health insurance
Dental insurance
401(k)
Paid time off
Employee assistance program
Vision insurance
401(k) matching
Life insurance
Referral program

Qualifications

CRCST
Customer communication
Teamwork
Microsoft Excel
Team leadership
High school diploma or GED
Hiring
Healthcare team management
Account management

Full Job Description

At Surgical Solutions, we are redefining surgical support services by delivering expert, behind-the-scenes solutions that drive surgical excellence, improve patient care, and empower clinical teams. As a trusted partner to hospitals and healthcare systems nationwide, we offer unmatched expertise in sterile processing, surgical instrumentation, and operating room support, allowing clinicians to focus on what matters most: the patient.

We are looking for a dynamic Account Supervisor to lead one or more hospital sites, serve as the primary liaison with hospital leadership, and oversee daily operations and team performance. This is a key leadership role that blends people management, clinical excellence, and operational efficiency in the fast-paced world of surgical services.

Account Supervisor – Role Summary

As an Account Supervisor, you’ll be the operational and strategic point of contact for one or more hospitals. You’ll lead a team of Surgical Solutions Technicians, ensuring the highest levels of service, compliance, and performance. This role is a balanced mix of team leadership, customer relationship management, and hands-on support within the operating room environment. Reporting to the Account Manager, you’ll work closely with hospital staff and Surgical Solutions leadership to ensure seamless delivery of services every single day.

Key Responsibilities

Leadership & Team Management

Lead and develop a high-performing team of Surgical Solutions Technicians at one or more hospital sites.
Interview, hire, train, and onboard new team members to align talent with hospital needs.
Deliver ongoing coaching, performance evaluations, and disciplinary actions, while fostering a culture of accountability and collaboration.
Set clear expectations and provide regular feedback to ensure optimal team performance.
Build and maintain a culture rooted in dignity, respect, and service excellence.
Oversee scheduling, on-call coverage, and timekeeping using company platforms.
Facilitate regular team meetings and ensure strong internal communication.
Designate a backup leader during absences and ensure seamless coverage.

Operational Oversight & Hospital Engagement

Serve as the primary on-site contact for hospital leadership and key stakeholders.
Conduct regular check-ins with hospital partners to maintain service quality.
Ensure accurate and timely supply ordering, inventory control, and resource planning.
Manage personnel files, certification records, and maintain full compliance with hospital credentialing and health requirements.
Prepare accurate reports, invoices, and provide operations and finance data as needed.
Promote CRCST certification and maintain team credentials in accordance with state/facility policies.

Clinical & Support

Be a hands-on leader in a clinical setting, providing direct assistance during surgical procedures.
Support pre-operative, intra-operative, and post-operative functions, ensuring smooth turnover and timely preparation.
Set up and maintain surgical equipment, troubleshoot issues, and ensure video systems function properly.
Manage equipment repairs, maintenance, and vendor coordination.
Maintain sterile field integrity and adhere to high standards in decontamination, sterilization, and instrument processing.
Serve as a technical backup as needed to ensure uninterrupted coverage and service.

Surgical Cost Management Platform (SCMP) & Technology Use

Maintain up-to-date, real-time entries in SCMP, ensuring complete and accurate case documentation.
Oversee site-wide adoption of digital tools, train team members, and ensure 98%+ usage compliance.
Submit reports and resolve rejected cases within 24 hours.
Serve as team liaison for monthly SCMP calls, feature requests, and troubleshooting.
Embrace new technologies and ensure team readiness in all system rollouts and updates.

Required Skills & Attributes

Strong leadership presence with proven ability to manage and develop teams in a fast-paced environment.
Outstanding organizational and problem-solving abilities with attention to detail.
Excellent written and verbal communication skills; able to liaise confidently with clinicians and executives.
High emotional intelligence with a respectful, empathetic approach to team management.
Reliable, punctual, and committed to consistent on-site presence during standard and rotating shifts.
Ability to work independently while contributing meaningfully as part of a high-performance team.
Physical stamina for long periods of standing and movement; ability to lift and carry up to 50 lbs.

Qualifications

Education: High school diploma or GED required; associate or bachelor’s degree preferred.
Certification: CRCST required (Surgical Solutions will support certification if not currently held).
Experience:
4+ years of frontline supervisory experience
4+ years of clinical setting or surgical services experience
Prior experience managing 2–15 direct reports
ERP system experience a plus
Technical Skills: Proficiency in Microsoft Office Suite (Outlook, Word, Excel); digital reporting and case tracking systems experience preferred.
Schedule Flexibility: Availability for 24/7 hospital operations, including weekend and holiday rotations.

This position is eligible for an annual bonus.
We're committed to fair and equitable compensation practices. All pay decisions are based on a variety of factors including skills, experience, job responsibilities, and internal equity.
This position also includes access to a full benefits package, which may include medical, dental, and vision coverage, paid time off, and retirement plan options.

Pay: $65,000.00 - $75,000.00 per year

Benefits:

401(k)
401(k) matching
Dental insurance
Employee assistance program
Health insurance
Health savings account
Life insurance
Paid time off
Referral program

Work Location: In person

Quick Apply

Refine Your Search

patient experience manager jobs in owensboro, ky

Account Supervisor

Patient Intake Specialist

Office Support Representative

Healthcare Property Manager

Nurse Practitioner

LPN / Licensed Practical Nurse - Home Health

Licensed Mental Health Therapist (LCSW, LPCC, LMFT) | $5,000 Sign-On Bonus

Registered Nurse

Great Opportunity for Veterinary Technicians!

Surgical Coordinator

Regional Manager

Manager of Rehab Services

Surgical Coordinator

Medical Assistant

Account Supervisor - Owensboro, KY

Licensed Assistant Manager

Operations Manager

Social Worker - Discharge Planning

Care Navigator - Population Health

Phlebotomy Supervisor I

I want to receive the latest job alert for patient experience manager in owensboro, ky

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