Top 5845 Member services representative Jobs in Pa

Customer Service Rep (Member Help Team)
Independence Blue Cross —Philadelphia, PA
- Overtime
- Remote
- Computer literacy
- High school diploma or GED
- Bachelor's degree
- Work from home
9d
Pharmacy Care Representative - Work From Home Pennsylvania
CVS Health —Pennsylvania
- $17.00 - $28.46 an hour
- Overtime
- Remote
- Microsoft Excel
- Microsoft Outlook
- Windows
- Paid holidays
- Health insurance
4d
Technical Support Representative
CVS Health —Pennsylvania
- $17.00 - $34.15 an hour
- Full-time
- High school diploma or GED
- Fair chance
- Entry level
- Health insurance
- Dental insurance
Inbound Contacts Representative
Humana —Pennsylvania
- $39,000 - $49,400 a year
- 8 hour shift
- Remote
- HIPAA
- Mid-level
- Travel
- Paid parental leave
- Paid holidays
4d
Healthcare Benefits Representative
ibex Limited —Pittsburgh, PA
- Overtime
- Remote
- 18 years or older
- Computer literacy
- HIPAA
- Paid training
- Health insurance
Customer Service Representative, Behavioral Health (Shift: Mon-Fri 11:45AM-8:15PM EST)
CVS Health —Pennsylvania
- $17.00 - $31.30 an hour
- 8 hour shift
- Remote
- Microsoft Excel
- Microsoft Outlook
- Residential
- Health insurance
- Dental insurance
3d
Technical Services Advisor
ATAS International, Inc. —Allentown, PA
- Mid-level
- Office
- Trade school
Quality Manager
TRS Technologies, Inc. —State College, PA
- $63,000 - $93,000 a year
- Full-time
- Management
- Computer literacy
- Writing skills
- Health insurance
- Dental insurance
Quick Apply
Pre-K Counts Teacher
Bucks County Intermediate Unit —Warminster, PA
- $45,000 a year
- Weekends as needed
- Classroom
- Ability to walk for extended periods
- Mid-level
Mental Health Therapist
Pace School —Pittsburgh, PA
- $50,000 - $65,250 a year
- Full-time
- Classroom
- Current TB test
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
Physical Therapist Home Health (Full Time)
Associated Family Home Care, Inc. —Scranton, PA
- $75,000 - $95,000 a year
- Weekends as needed
- Background check
- CPR Certification
- BLS Certification
- Disability insurance
- Health insurance
Quick Apply
Licensed Practical Nurse - PACE
Kinship Health PACE —Chambersburg, PA
- Full-time
- Nursing
- Customer service
- Mid-level
- Dental insurance
- 401(k)
Quick Apply
Member Service Representative/Teller (Part-time) - Hanover, PA
1st Ed Credit Union —Hanover, PA
- $14 - $18 an hour
- Part-time
- Sales
- Basic math
- English
- 401(k)
- Flexible schedule
Quick Apply
6d
Retreat Attendant (Female)
WOODLOCH SPA RESORT LP —Hawley, PA
- Part-time
- Ability to lift 50 pounds
- Entry level
- Resort
- Health insurance
- Dental insurance
Licensed Practical Nurse (LPN)
VITAS Healthcare —Pittsburgh, PA
- Weekends as needed
- Nursing
- Mid-level
- Medical-surgical
- Disability insurance
- Health insurance
Quick Apply
Housekeeper
WOODLOCH PINES INC. —Hawley, PA
- Seasonal
- No experience needed
- Ability to lift 50 pounds
- Math
- Health insurance
- Dental insurance
Inside Sales
ATAS International, Inc. —Allentown, PA
- $45,000 - $50,000 a year
- Full-time
- Computer literacy
- Office
- Data entry
Physical Therapist (PT)- Home Health Visits
BAYADA Home Health Care —Bloomsburg, PA
- Part-time
- Physical & Rehabilitation Medicine
- Mid-level
- Home Health
- Mileage reimbursement
- Paid holidays
Quick Apply
Head Start Teacher
Bucks County Intermediate Unit —Langhorne, PA
- $33,718 - $38,069 a year
- Weekends as needed
- Classroom
- Teaching Certification
- Mid-level
Business Manager
East Allegheny School District —North Versailles, PA
- $100,000 - $115,000 a year
- Full-time
- Background check
- School experience
- CPA
- Health insurance
- Dental insurance
Quick Apply

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Customer Service Rep (Member Help Team)

Independence Blue Cross -
Philadelphia, PA

Apply Now

Job Details

9 days ago

Benefits

Work from home

Qualifications

Computer literacy
High school diploma or GED

Full Job Description

Bring your drive for excellence, teamwork, and customer commitment to Independence. Join us as we renew and reimagine the future of health care. Together we will achieve our mission to enhance the health and well-being of the people and communities we serve.

Customer Service Representative Responsibilities:

Attains and keeps current with the knowledge and skills required to provide information, service, and assistance in response to all inquiries.
Available as assigned to accept calls in a professional and courteous manner.
Determines the nature of the call and takes all possible action, including research, completing forms, or any follow-up, to expeditiously ensure the provision of accurate information, service, and assistance upon first contact.
Acquire knowledge of all claims systems applications and member service systems.
Prepares and forwards appropriate requests to operating areas to accomplish action required as a result of the inquiry.
Checks internal system inboxes to ensure completion and follow-up action. Obtains required information and makes a callback when necessary to complete action on inquiries.
Meets quality performance standards and works within established time frames.
Acknowledges each piece of mail and responds to written inquiries either by telephone or letter as required in a professional manner.
Advises the Supervisor when any of the above accountabilities cannot be performed because of matters beyond the control of the Representatives, such as system, procedural, or administrative errors that indicate a trend.
Ability to ask effective probing questions and deescalate challenging member inquiries and concerns.
Supports the area in the ongoing use of TQM principles in a continuous quality improvement process.
Performs other duties as assigned.

Qualifications - External

Fully Remote:
This role is designated by Independence as fully remote. The incumbent will not be required to report to one of Independence’s physical office locations to perform the work. Work must be performed in the Tri-State Area of Delaware, New Jersey, or Pennsylvania.

To ensure an engaging learning experience, our training program will include an onsite component. All participants are expected to be physically present at our 1900 Market Street, Philadelphia office location for a total of Nine (9) days, distributed across Three (3) separate weeks during the 12-week training period. Specific onsite training weeks will be communicated in advance to allow for proper planning.

IBX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to their age, race, color, religion, sex, national origin, sexual orientation, protected veteran status, or disability.

Must have an Android or iOS device which is compatible with the free Microsoft Authenticator app.

Qualifications:

High school diploma required, bachelor’s Degree is preferred
Ability to complete 10-12 week training class and demonstrate proficiency of the material
Strong interpersonal and organizational skills in a fast-paced environment
Excellent oral and written communications skills
Ability to problem solve, prioritize, and maintain a flexible disposition required
Computer skills required
Customer focused professionalism
Medicare knowledge strongly preferred
Call Center Experience strongly preferred
Prior experience with and demonstrated proficiency in Microsoft Office Products strongly preferred
Ability to work from home with private quiet workspace
Schedule flexibility during all hours of business (8:00 am - 8:15 pm Sunday – Sunday) including the ability to work one late night and one weekend day.
The Customer Service Representative - MHT may be required to work overtime hours and/or to provide additional weekend coverage based on the business need.

Must have an Android or iOS device which is compatible with the free Microsoft Authenticator app.

Apply Now

Refine Your Search

member services representative jobs in pa

Customer Service Rep (Member Help Team)

Pharmacy Care Representative - Work From Home Pennsylvania

Technical Support Representative

Inbound Contacts Representative

Healthcare Benefits Representative

Customer Service Representative, Behavioral Health (Shift: Mon-Fri 11:45AM-8:15PM EST)

Technical Services Advisor

Quality Manager

Pre-K Counts Teacher

Mental Health Therapist

Physical Therapist Home Health (Full Time)

Licensed Practical Nurse - PACE

Member Service Representative/Teller (Part-time) - Hanover, PA

Retreat Attendant (Female)

Licensed Practical Nurse (LPN)

Housekeeper

Inside Sales

Physical Therapist (PT)- Home Health Visits

Head Start Teacher

Business Manager

I want to receive the latest job alert for member services representative in pa

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