Top 22948 Jobs in Pacific, Mo

Customer Success Specialist
Katsam Property Services —Fenton, MO
- Full-time
- Mid-level
12d
Customer Service Representative
Central Stone Company —Fenton, MO
- Full-time
- Background check
- Computer literacy
- Pass drug screening
7d
Delivery Driver
Imo's Pizza —Pacific, MO
- $16 - $22 an hour
- Part-time
- 18 years or older
- Driver's License
- Children
- Mileage reimbursement
Quick Apply
Pharmacy Technician - No experience needed
The Medicine Shoppe —Saint Clair, MO
- $15 - $17 an hour
- Full-time
- Hospital
- No experience needed
- Patient care
- Paid training
- Paid time off
Quick Apply
Delivery Driver
Jimmy John's —Eureka, MO
- $15 - $22 an hour
- Part-time
- 18 years or older
- Clean driving record
- Driver's License
Quick Apply
Full-Time Store Manager Trainee
Aldi —Eureka, MO
- From $29.50 an hour
- Full-time
- 18 years or older
- Inventory management
- Writing skills
- Paid parental leave
- AD&D insurance
Assistant Teacher
Specialized Education Services —Pacific, MO
- $18 - $22 an hour
- Full-time
- School experience
- Classroom
- Working with individuals with disabilities
Quick Apply
On The Run - Sales Associate - All Shifts
Wallis Companies —Pacific, MO
- $15 - $18 an hour
- Urgently hiring
- Dealership
- No experience needed
- High school diploma or GED
- Health insurance
- Dental insurance
Quick Apply
6d
Team Member
Tractor Supply Company —Pacific, MO
- Overtime
- 18 years or older
- Computer literacy
- No experience needed
- Paid parental leave
- Disability insurance
8d
SALES ASSOCIATE
Dollar General —Pacific, MO
- Part-time
- Merchandising
- High school diploma or GED
- Communication skills
Library Associate - Eureka Hills Branch
St. Louis County Library —Eureka, MO
- $18.35 an hour
- Part-time
- Word processing
- Computer literacy
- High school diploma or GED
- Employee assistance program
6d
Merchandising Sales Associate
Tractor Supply Company —Pacific, MO
- 8 hour shift
- 18 years or older
- Computer literacy
- Forklift
- Paid parental leave
- Disability insurance
8d
UHT Operator-2nd Shift
Dairy Farmers of America —Pacific, MO
- $23 an hour
- Monday to Friday
- English
- High school diploma or GED
- Entry level
Quick Apply
Bookseller - PT
Barnes & Noble, Inc. —Chesterfield, MO
- Part-time
- Merchandising
- Children
- Entry level
- Paid parental leave
- Paid holidays
7d
Foodservice Worker
Southwest Foodservice Excellence, LLC —Pacific, MO
- $15 an hour
- Monday to Friday
- Background check
- Ability to lift 50 pounds
- Math
7d
Warehouse Associate
Pepper Incorporated —Pacific, MO
- Computer literacy
- Forklift
- Warehouse
- Paid holidays
- Disability insurance
Front Desk Attendant
Players Advantage —Pacific, MO
- From $14 an hour
- Part-time
- Background check
- Bar
- Sales
Quick Apply
Cashier
Pilot Company —Pacific, MO
- Part-time
- Customer service
- Military encouraged
- Restaurant
- Wellness program
- Health insurance
Morning Crew Member up to $16hr
McDonald’s —Pacific, MO
- $15 - $16 an hour
- Serving
- Quick service & fast food restaurant
- Entry level
- Tuition reimbursement
- Employee discount
Full-Time Store Associate
ALDI —Union, MO
- $18.50 - $20.50 an hour
- Full-time
- 18 years or older
- Merchandising
- Basic math
- Paid parental leave
- AD&D insurance
3d

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Customer Success Specialist

Katsam Property Services -
Fenton, MO

Apply Now

Job Details

Full-time
12 days ago

Qualifications

Customer communication

Full Job Description

Customer Success Specialist
Mission Statement- Provide exceptional customer service through effective and professional communication, support the Sales Team, and ensure customer requests, questions, feedback, complaints, and service concerns are handled promptly, accurately, and in adherence to Katsam Property Services standards. The Customer Success Assistant will help confirm services are being completed, ensure clients are receiving quality service, and assist in strengthening the relationship between Katsam Property Services and its customers.
The Purpose of the Customer Success Assistant- Maintain and improve on the relationships we have with our existing customer base, while also supporting the Sales Team in creating consistent and professional customer experience. With a forward-motion mindset, this position will serve as a primary point of contact for customer requests, service questions,
service adjustments, renewals, upsell and cross-sell opportunities, and problem resolution. This role will help ensure customer expectations are understood, communicated, documented, and carried out by the appropriate departments.
Customer Success Assistant Duties (including, but not limited to):

Promptly respond to customer communication, requests, questions, and concerns

Work directly with the Sales Team to support customer communication, follow-up, and service related needs

Confirm whether services have been completed and communicate service updates to customers in a timely manner

Respond to customer feedback, complaints, and service concerns with professionalism and a solution-oriented approach

Assist with upsells, cross-sells, service adjustments, one-off scheduling requests, call-ins, and applicable renewals

Enter and maintain accurate customer, service, scheduling, and communication information within company systems

Maintaining Customer Relationships:

Prompt replies to customer email/communication, including urgent customer requests when needed

Consistent communication with customers regarding service updates, completion confirmations, scheduling changes, and resolution timelines

Address customer feedback, complaints, and concerns promptly and proactively

Confirm services performed when requested and communicate any related findings, updates, or next steps to the customer

Communicate service adjustments and customer expectations clearly to the appropriate internal departments

Identify upsell and cross-sell opportunities that may improve the customer experience or better meet the customer’s needs

Reiterate the company’s commitment to customer satisfaction when communicating with customers 8. Emphasize the role of every department and maintain a positive customer relationship

Sales Team and Internal Coordination:

Work directly with the Sales Team to provide customer support, follow-up, service information, and communication assistance

Assist with customer renewals, recurring service questions, and customer follow-up as directed by the Sales Team or management

Communicate customer needs, service concerns, missed expectations, and approved service adjustments to the appropriate department in a clear and timely manner

Assist with one-off schedule requests, call-ins, special service needs, and customer requested changes while keeping the Sales Team informed as needed

Coordinate with Operations and field teams to help ensure services are being carried out according to the scope of work, customer expectations, and Katsam Property Services standards

Customer Problem Resolution and Service Quality:

Listen to customer concerns, gather all relevant details, and determine the appropriate next step for resolution

Document complaints, service issues, customer feedback, and agreed-upon resolutions accurately within company systems

Follow up with customers after issues, complaints, or service concerns to ensure the customer feels heard and the resolution has been completed

Escalate recurring issues, high-priority concerns, or unresolved customer problems to the appropriate manager or department

Help ensure clients are receiving quality services and that the services promised are being carried out in a professional and timely manner

Data Entry and Reporting:

Enter customer requests, notes, service updates, schedule changes, feedback, and follow-up items in a timely manner

Maintain accurate customer records, including service history, communication history, renewal information, and special instructions

Track customer complaints, service adjustments, upselling/cross-selling opportunities, and customer follow-up items as directed

Provide updates to management and the Sales Team regarding recurring customer concerns, service trends, and customer satisfaction opportunities

Come prepared to internal meetings with accurate updates regarding customer requests, unresolved issues, completed follow-ups, and service-related needs

Apply Now

Refine Your Search

jobs in pacific, mo

Customer Success Specialist

Customer Service Representative

Delivery Driver

Pharmacy Technician - No experience needed

Delivery Driver

Full-Time Store Manager Trainee

Assistant Teacher

On The Run - Sales Associate - All Shifts

Team Member

SALES ASSOCIATE

Library Associate - Eureka Hills Branch

Merchandising Sales Associate

UHT Operator-2nd Shift

Bookseller - PT

Foodservice Worker

Warehouse Associate

Front Desk Attendant

Cashier

Morning Crew Member up to $16hr

Full-Time Store Associate

I want to receive the latest job alert for jobs in pacific, mo

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