Top 1388 Client services specialist Jobs in Pasadena, Tx

Client Experience Specialist/Front Desk
JAMS, Inc. —Houston, TX
- $79,600 - $104,500 a year
- Full-time
- Background check
- Inventory management
- Computer literacy
- Paid training
- Health insurance
Quick Apply
Assoc Client Services Rep (Credentialing Specialist/Provider Enrollment Specialist)
IQVIA —Houston, TX
- $37,400 - $93,600 a year
- Full-time
- Mid-level
- Office
- Continuous improvement
12d
Customer Service Representative
MSS INTERNATIONAL —Houston, TX
- $70,000 - $85,000 a year
- Full-time
- 5 years
- Mid-level
- Office
- Health insurance
- 401(k)
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Customer Support Specialist - 100% Remote!
Converge Technology Solutions —Houston, TX
- Full-time
- Remote
- High school diploma or GED
- Mentoring
- Typing
2d
Specialist - IT Service Desk
Celanese —Pasadena, TX
- $30.34 - $56.55 an hour
- Research
- Mid-level
- Windows
Case Management Specialist
Global Defense Security Group —Houston, TX
- $350 a day
- Full-time
- Spanish
- Clean driving record
- Ability to walk for extended periods
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Customer Support Specialist
DealerBuilt —Houston, TX
- Full-time
- Remote
- Management
- Analysis skills
- Bachelor's degree
- Health savings account
- AD&D insurance
Field Operations Specialist - Human Services Program - Houston, Texas
The Workforce Group —Houston, TX
- $30 - $33 an hour
- Weekends as needed
- Background check
- Spanish
- Ability to walk for extended periods
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Employment Specialist
Nomi Network —Houston, TX
- $59,000 - $64,000 a year
- Full-time
- Hybrid work
- Mid-level
- Office
- 3 years
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Virtual Intake Specialist
The Dieye Firm, PLLC —Pearland, TX
- From $20 an hour
- Email
- Hybrid work
- CRM software
- 1 year
- Communication skills
- Paid training
- Paid time off
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1d
Inventory Control Specialist | Houston, TX
VIXXO —Houston, TX
- $23 - $26 an hour
- Full-time
- Clean driving record
- Ability to lift 50 pounds
- Driver's License
- Paid holidays
- Disability insurance
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Client Relations Specialist
PAD Specialists —Pasadena, TX
- $60,000 - $75,000 a year
- Full-time
- Hybrid work
- Spanish
- Google Workspace
- Customer service
- Travel reimbursement
- Paid training
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4d
211 Texas/United Way HELPLINE Supervisor (Weekends)
UNITED WAY OF GREATER HOUSTON —Houston, TX
- $31.25 - $33.00 an hour
- Part-time
- Mid-level
- Bachelor's degree
- Psychology
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Medical Revenue Cycle - Payment Specialist
Paradigm Corp —Houston, TX
- $24.42 - $26.50 an hour
- Full-time
- Remote
- Microsoft Access
- English
- Research
- Health savings account
- Paid holidays
2d
Senior Residential Specialist
The Harris Center for Mental Health and IDD —Pasadena, TX
- From $21.52 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Mid-level
- Paid time off
- Employee assistance program
Client Relationship Specialist III
BOK Financial —Houston, TX
- Research
- Mid-level
- Office
1d
Client Support Specialist (Legal Services) - Remote
ALERT COMMUNICATIONS —Houston, TX
- From $16 an hour
- Weekends as needed
- Remote
- Spanish
- Sales
- English
- Health insurance
- Dental insurance
Quick Apply
5d
Client Intake Specialist
Kreig LLC —Houston, TX
- $70,000 - $85,000 a year
- Full-time
- Mid-level
- In-person
- Paid holidays
- Health insurance
Quick Apply
5d
Medical Revenue Cycle - Collections Specialist
Paradigm Corp —Houston, TX
- $24.42 - $26.80 an hour
- Full-time
- Remote
- HIPAA
- Mid-level
- Bachelor's degree
- Health savings account
- Paid holidays
2d
Career Services Specialist
Covenant House Texas —Houston, TX
- Writing skills
- Mid-level
- Ability to climb stairs
Quick Apply

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Client Experience Specialist/Front Desk

JAMS, Inc. -
Houston, TX

Quick Apply

Job Details

Full-time
$79,600 - $104,500 a year

Benefits

Paid training
Health insurance
Dental insurance
401(k)
Paid time off
On-the-job training
Work from home
Vision insurance
401(k) matching
Professional development assistance
Referral program

Qualifications

Vendor relationship building
Computer operation
On-site technical support
Zoom
High school diploma or GED
Managing clients in a customer support role
Bachelor's degree
Video conferencing software
Video conferences (communication methods)
Technical Proficiency
Video conferencing systems operation

Full Job Description

Overview:

We are passionate about what we do, the services we provide, and the clients we serve. If you're looking for an opportunity to join a company that values collaboration, innovation, and dedication, we're the right place for you.

A Brief Overview

Provides a high level of service and administrative support to clients, panelists, and associates. Enhances the client experience by creating a welcoming and inviting office atmosphere and providing concierge service. The CES might assist multiple RCs and is expected to collaborate with local management in regard to the general functions in support of the Resolution Center ("RC"). Serves as a mentor for other team members in the office and region. Handles front desk training and back office administrative support; assists with team and/or event coverage. Develops and manages relationships with vendors.

Responsibilities:

What you will do

Provides professional concierge-level client services (e.g., leads client and neutral check-in, room
assignments, and oversees front desk logistics and responsibilities). Assists associates, panelists, clients,
and vendors including handling special needs and requests like ADA accommodations for JAMS guests.
Assists in the moderation of virtual and hybrid hearings, answers phones, and routes inquiries as
appropriate.
Facilitates the coordination of food and beverage service (e.g., cafés, snacks, and beverages). Handles the
set-up and breakdown of lunch buffets. Maintains a list of lunch and snack vendors whose quality is
aligned with JAMS’ expectations. Researches potential vendors and snack varieties based on client
needs/use. Adheres to the welcome and after-hours protocols and engages with JAMS panelists throughout
the day.
Provides technical support for on-site cases in tandem with the management and the Client Experience
Virtual teams. Supports panelists and clients with technological needs, addresses assistance requests, and
troubleshoots inquiries throughout the day. Coordinates tech set-ups and logistics for in-person and hybrid
hearings. Liaises with the IT department for tech support and logistics.
Acts as point of contact in the absence of the Manager Client Experience. Communicates with management
regarding the general status of RC and region, facility issues, panelist concerns, etc. Liaises with other
departments as it relates to event planning; assists with cost containment practices; streamlines front desk
procedures; and partners with management to address safety plans, evacuation procedures, etc. Contacts the
HR department, in partnership with management to seek clarification on any JAMS workplace related
practices.
Performs administrative tasks (e.g., case management support, filings, etc.), prepares and distributes mail,
conducts data entry, maintains document retention, and assists on other projects and participates in
committees as designated by their manager.
Maintains inventory, orders office supplies, and manages pick-up and delivery services. Monitors facility
equipment (e.g., printers, coffee machines, postage machines, etc.).
Serves as the safety response coordinator and the on-site contact when there is a complex room request.
Ensures all new panelists are welcomed and oriented to the organization.
Up to 15% travel to RC's as assigned by manager to assist with tech set-up and training.
Other duties as assigned within similar scope.

Qualifications:

High School or equivalent (GED). Required
Bachelor's Degree in Business, Business Administration, or related discipline. Plus
4-6 years of working in a comparable professional services environment. Required
4-6 years of working in a legal and client service role. Plus
1-3 years For Internal candidates, proven ability as a Client Experience Coordinator, or similar position to lead or mentor. Required
Knowledge of all processes, procedures, and policies required to perform duties effectively. (Required proficiency)
Computer literate and proficient in all software programs required for the position. (Required proficiency)
Verbal and written communication skills. (Required proficiency)
Ability to organize, prioritize, and manage multiple responsibilities and tasks in a quick-paced environment. (Required proficiency)
Ability to troubleshoot technical issues while working with remote IT support. (Required proficiency)
Ability to operate virtual media software, connect to Zoom sessions, and connect audio calls to video calls. (Required proficiency)
Prior experience with multimedia support (e.g. Zoom, HDMI connection to display, Creston). (Plus proficiency)
Ability to proactively verify and test existing A/V equipment. (Plus proficiency)

Benefits:

401(k)
401(k) matching
Dental insurance
Health insurance
On-the-job training
Paid time off
Professional development assistance
Referral program
Vision insurance
Work from home

People with a criminal record are encouraged to apply

Work Location: In person

Quick Apply

Refine Your Search

client services specialist jobs in pasadena, tx

Client Experience Specialist/Front Desk

Assoc Client Services Rep (Credentialing Specialist/Provider Enrollment Specialist)

Customer Service Representative

Customer Support Specialist - 100% Remote!

Specialist - IT Service Desk

Case Management Specialist

Customer Support Specialist

Field Operations Specialist - Human Services Program - Houston, Texas

Employment Specialist

Virtual Intake Specialist

Inventory Control Specialist | Houston, TX

Client Relations Specialist

211 Texas/United Way HELPLINE Supervisor (Weekends)

Medical Revenue Cycle - Payment Specialist

Senior Residential Specialist

Client Relationship Specialist III

Client Support Specialist (Legal Services) - Remote

Client Intake Specialist

Medical Revenue Cycle - Collections Specialist

Career Services Specialist

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