Top 1885 Support technician Jobs in Pembroke Pines, Fl

Tech Support I
Sonny's Enterprises LLC —Tamarac, FL
- Call employer
- Microsoft Outlook
- Research
- Office
- Disability insurance
- Health insurance
8d
Tier 2 - MSP Support Technician
Zyis Digital —Hollywood, FL
- $23.52 - $30.00 an hour
- Full-time
- Clean driving record
- Mid-level
- Microsoft Office
- Paid time off
- Opportunities for advancement
Quick Apply
Help Desk Technician
Miami Dolphins and Hard Rock Stadium —Miami Gardens, FL
- Full-time
- Background check
- Microsoft Excel
- Microsoft Outlook
- Disability insurance
- Dental insurance
Quick Apply
2d
IT Helpdesk Technician
MAPEI Corporation —Deerfield Beach, FL
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Office
- Health insurance
- Dental insurance
Lab Assistant (Specimen Technician I)
Quest Diagnostics —Miramar, FL
- From $18.33 an hour
- Overtime
- No experience needed
- High school diploma or GED
- Military encouraged
- Employee stock purchase plan
- Disability insurance
Quick Apply
Hyundai ASE Certified Automotive Technician
Potamkin Hyundai —Miami Lakes, FL
- $17 - $40 an hour
- Full-time
- Background check
- Clean driving record
- Dealership
- Paid training
- Paid holidays
Quick Apply
Measurement Technician
Emm-Trace, Inc. —Miami, FL
- $21.00 - $29.55 an hour
- Full-time
- Construction site
- Mid-level
- Driver's License
- Health insurance
- Dental insurance
Quick Apply
Ophthalmologist Technician Assistant
Eye Hope Clinic —Pinecrest, FL
- From $23 an hour
- 12 hour shift
- Spanish
- English
- Clinic experience
- Paid holidays
- Health insurance
Quick Apply
Lounge Technician
Crew Life at Sea —Miami, FL
- $2,175 a month
- Weekends as needed
- Mid-level
- High school diploma or GED
- Communication skills
Quick Apply
MRI Coil Repair Technician
Virtus Imaging Partners —Tamarac, FL
- $28 - $35 an hour
- Full-time
- Schematics
- Mid-level
- 3 years
- Health insurance
- Dental insurance
Quick Apply
Invasive Radiology Tech 2, Cardiac Cath Lab, Full Time,$25000 Bonus
Baptist Health South Florida —Miami, FL
- $34.08 - $44.30 an hour
- Full-time
- Hospital
- Bachelor of Science
- BLS Certification
- Wellness program
- Health insurance
Equipment Technician
SIMTEC Silicone Parts, LLC —Miramar, FL
- $25 - $35 an hour
- Full-time
- Background check
- 18 years or older
- Pass drug screening
- Health savings account
- Disability insurance
Quick Apply
9d
Ophthalmic Technician
Eye Physicians of Florida, LLP —Fort Lauderdale, FL
- From $28 an hour
- Full-time
- Spanish
- English
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
Invasive Radiology Tech 1, Cardiac Cath Lab, $25000 Bonus,FT
Baptist Health South Florida —Miami, FL
- $34.08 - $44.30 an hour
- Full-time
- Hospital
- Bachelor of Science
- BLS Certification
- Wellness program
- Health insurance
Sleep Technician / Polysomnographic Tech / EEG Tech
Grand Health Institute —Miami, FL
- Full-time
- Patient monitoring
- BLS Certification
- Mid-level
Quick Apply
12d
Certified Scrub Tech (Per Diem / PRN)
Miami Back & Neck Specialist —Miami, FL
- Up to $50 an hour
- Temporary
- Private practice
- Surgery
- RN License
- Flexible schedule
Quick Apply
Radiology Tech, Express Care - Key Biscayne, $25K Bonus,FT
Baptist Health South Florida —Miami, FL
- Full-time
- Vital signs
- Hospital
- BLS Certification
- Wellness program
- Health insurance
Sheet Metal Mechanic / Duct Installer – Quick Hire
Summa Mechanical Contractors, LLC —Sunrise, FL
- $25 an hour
- Temporary
- Mid-level
- Reliable transportation
- Hand tools
Quick Apply
2d
Express Technician - CDJR
Taverna Chrysler Dodge Jeep Ram of Fort Lauderdale —Pompano Beach, FL
- $17 - $19 an hour
- Full-time
- Heavy lifting
- Dealership
- Customer service
- Health insurance
- Dental insurance
Quick Apply
9d
Veterinary Technician (Full-Time or Part-Time)
Silver Bluff Animal Clinic —Miami, FL
- $18 - $26 an hour
- Part-time
- Spanish
- English
- Clinic experience
- Health insurance
- Dental insurance
Quick Apply

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Tech Support I

Sonny's Enterprises LLC -
Tamarac, FL

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Job Details

8 days ago

Benefits

Disability insurance
Health insurance
Dental insurance
401(k)
Flexible spending account
Vision insurance
401(k) matching
Life insurance

Qualifications

Safe work practices
Computer operation
On-site technical support
Data Integration (Data management)
Customer relationship building
Operating systems
Email customer support
Microsoft Outlook
Technical support via phone
Phone communication
Project planning
In-person customer service
Equipment troubleshooting
Research
Managing clients in a customer support role
Collaboration with product development teams
Barcode scanners
Barcode scanning for logistics
Task prioritization
Troubleshooting electrical systems
Decision making
System validation
System testing
Hardware configuration
Customer engagement
Electrical layout diagram interpretation
Data interpretation
Networking equipment (troubleshooting support)
Equipment testing
Proofreading

Full Job Description

Overview:

Sonny's Enterprises is the world's largest manufacturer of conveyorized car wash equipment, parts, and supplies. We are the industry leader, recognized and awarded by the International Car Wash Association for innovating new technologies to advance the industry with products proudly designed and built in the USA. Our culture thrives on finding new and better ways to accelerate what’s next. We embrace change and the opportunity it produces to maximize the potential of our most valuable resource — our PEOPLE! We invite you to explore our opportunities and grow your career with us.

Tech Support provides technical assistance to users regarding use of the software, troubleshooting and hardware failures. Act as first level of support for clients and always portray a positive image of company and products. Guarantee customer satisfaction through quick problem resolution, follow up and excellent service.

Responsibilities:

Fielding calls, emails and other forms of communication from customers who are having trouble with their system.
Problem Solve and research issues to determine appropriate solutions for the customer and follow up as needed to resolve problems
Provide active listening skills and advocate for customers by going above and beyond
Find new ways to improve customer experience
Have willingness to learn and grow with team and company
Extracting, Exporting, Importing and Interpreting Raw Data
Accurately Collects and Coverts Data in a Timely Manner
Project, Plan, Schedule, and Assist with Upcoming Projects
Assist with Preparation, Selection and Transferring of Data
Efficiently and Effectively Communicates with Members of the Development Team
Troubleshoot technical support issues which may range from networking, computer hardware, computer software, Internet, power, electrical and operator error issues.
Work with customers directly face to face, electronically, or via telephone.
Respond to customer inquiries promptly.
Provide resolution and response in a timely and accurate manner.
Enter all customer issues into a call tracking system. Provide follow up to customers on issues that cannot be solved immediately.
Document any resolutions that have not been previously discovered.
Setup and configuration of new customer systems.
Perform system testing as required by QA.
Participate in after-hours rotation schedule for emergency technical support.
Demonstrate Enthusiasm - be a positive and encouraging presence in the office.
Other duties as assigned.

Qualifications:

Technical Knowledge: Will develop knowledge of all company products offered.
Knowledge of external Point of Sale devices such as barcode scanners, receipt printers, credit card swipes and touchscreen monitors.
Reading wiring diagrams.
Updating Relevant Knowledge – Keeping up-to-date technically and applying new knowledge to job.
Strong Computer Skills - Proficient in MS Word, Excel, MS Outlook and Internet Explorer. Working knowledge of computers, hardware, software, networking, routers, Internet access, and operating systems.
Communication Skills - Excellent verbal and written communication skills required. The ability to write clearly, succinctly and understandably. The ability to effectively communicate, build a rapport and relate well to all kinds of people. Treats all people with respect, courtesy and consideration. Professional appearance and manner in answering phones.
Time Management - Able to handle large volume of work while meeting established deadlines.
Productivity & Organization - Able to plan and prioritize tasks. Attention to detail in typing and proofing materials, establishing priorities and meeting deadlines. Monitors own work to ensure accuracy and thoroughness.
Ability to multitask - Focus on Quantity and Quality of Administrative work and to follow through on assigned tasks until completion.
Judgment and Decision Making - Considers the relative costs, benefits, impact or consequences of potential actions to choose the most appropriate one. Ability to make decisions in a timely manner.
Customer Service- Knowledge of customer service principles and practices. Manages difficult customer situations & responds promptly to customer needs.
Dependability-The individual is consistently at work and on time, follows instructions, responds to management direction, and solicits feedback to improve performance.
Teamwork - The ability to work effectively and productively with others. Shares responsibility with team members for successes and failures. Evaluating departmental workload requirements and contributing where needed.
Personal Accountability - A measure of the capacity to be answerable for personal actions. Accepts personal responsibility for the consequences of personal actions; avoids placing unnecessary blame on others.
Safety - Practices safe work habits and encourages others to do the same. Identifies ways to improve the safety of the work environment. Knowledge of relevant policies and procedures to promote effective safety operations.

EXPERIENCE / EDUCATION

1+ years working in a customer-centric work environment
Proven ability to multi-task and maintain composure in a face-paced environment
Strong written and verbal communication skills
Basic experience with IT equipment (routers, OS, switches, etc.)

We offer a 100% employer-paid medical plan for eligible employees. In addition, the Company provides employer-paid Short-Term Disability (STD) coverage.

Employees and their eligible family members may also elect from a variety of voluntary, employee-paid benefit options, including additional medical plan choices, dental, vision, flexible spending accounts (FSAs), Long-Term Disability (LTD), life insurance, and a 401(k) plan with a Company matching contribution.

EEO Statement

Equal Opportunity Employer

Sonny’s is proud to be an equal opportunity employer and is committed to maintaining a diverse and inclusive work environment. All qualified applicants will receive considerations for employment without regard to race, color, religion, sex, age, disability, marital status, familial status, sexual orientation, pregnancy, genetic information, gender identity, gender expression, national origin, ancestry, citizenship status, veteran status, and any other legally protected status under federal, state, or local anti-discrimination laws.

#IND3

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Refine Your Search

support technician jobs in pembroke pines, fl

Tech Support I

Tier 2 - MSP Support Technician

Help Desk Technician

IT Helpdesk Technician

Lab Assistant (Specimen Technician I)

Hyundai ASE Certified Automotive Technician

Measurement Technician

Ophthalmologist Technician Assistant

Lounge Technician

MRI Coil Repair Technician

Invasive Radiology Tech 2, Cardiac Cath Lab, Full Time,$25000 Bonus

Equipment Technician

Ophthalmic Technician

Invasive Radiology Tech 1, Cardiac Cath Lab, $25000 Bonus,FT

Sleep Technician / Polysomnographic Tech / EEG Tech

Certified Scrub Tech (Per Diem / PRN)

Radiology Tech, Express Care - Key Biscayne, $25K Bonus,FT

Sheet Metal Mechanic / Duct Installer – Quick Hire

Express Technician - CDJR

Veterinary Technician (Full-Time or Part-Time)

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