Top 640 Resources managers Jobs in Pensacola, Fl

Contact Center - Supervisor, Contact Center
Wellcove —Pensacola, FL
- Full-time
- Remote
- HIPAA
- Mid-level
- Analysis skills
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2d
Sales Manager
Food Distributor —Milton, FL
- Full-time
- Mid-level
- 3 years
- Supervising experience
- Fuel card
- Disability insurance
Quick Apply
2d
RN CVOR
HCA Florida West Hospital —Pensacola, FL
- Full-time
- Surgery
- No experience needed
- Critical & Intensive Care
- Employee stock purchase plan
- Disability insurance
Quick Apply
Chief Nursing Officer (CNO) - Milton, FL
Santa Rosa Medical Center —Milton, FL
- Full-time
- Nursing
- RN License
- Hospital
Quick Apply
HR Manager
Adsync Technologies, Inc. —Pensacola, FL
- Full-time
- Background check
- Microsoft Excel
- Microsoft Outlook
- Health insurance
- Dental insurance
Quick Apply
Program Manager
SkyWarrior Flight Training —Pensacola, FL
- $90,000 - $100,000 a year
- Full-time
- 3 years
- Bachelor's degree
- Continuous improvement
- Health insurance
- Dental insurance
Quick Apply
10d
General Dentist - Pensacola FL
Bayview Dental Care —Pensacola, FL
- Part-time
- Dental office
- HIPAA
- Mid-level
- Paid holidays
- Health insurance
Quick Apply
5d
Front of House Manager - Zeke's Restaurant
Zeke's Restaurant —Orange Beach, AL
- $50,000 - $60,000 a year
- ServSafe
- Mid-level
- Restaurant
- Health insurance
- Dental insurance
General Dentist-Pace, FL
Blue Horizon Dental Care —Pace, FL
- $200,000 a year
- Full-time
- Dental office
- Doctoral degree
- Current TB test
- Health insurance
- Paid time off
Quick Apply
General Dentist - Pensacola, FL
Blue Angel Dental Care —Pensacola, FL
- Full-time
- Dental office
- Current TB test
- HIPAA
- Health insurance
- Dental insurance
Quick Apply
11d
Drainage Foreman/ Assistant Superintendent
Thalle Construction Company —Florida
- Construction site
- 5 years
- Ability to lift 50 pounds
- Paid holidays
- Disability insurance
Quick Apply
General Dentist - Milton, FL
Dental Care at Forest Crossing —Milton, FL
- $200,000 a year
- Full-time
- Dental office
- Current TB test
- HIPAA
- Paid holidays
- Health insurance
Quick Apply
4d
Plumbing General Superintendent
Grace Construction Consultants —Florida
- Full-time
- Construction site
- Supervising experience
- Travel
- Health savings account
- Health insurance
Quick Apply
4d
Commercial-Civil Project Superintendent
R and R Construction —Gulf Breeze, FL
- $110,000 - $140,000 a year
- Extended hours
- Construction site
- Mid-level
- Travel
- Health insurance
- 401(k)
Quick Apply
Debt Resolution Specialist - Hybrid!
Tential —Pensacola, FL
- $17 an hour
- Full-time
- Hybrid work
- Background check
- Customer service
- Research
- Paid training
Quick Apply
1d
RN Med Surg
HCA Florida West Hospital —Pensacola, FL
- Full-time
- No experience needed
- Critical & Intensive Care
- Medical-Surgical
- Employee stock purchase plan
- Disability insurance
Quick Apply
Human Resources Management
CompHealth —Florida
- $138,000 - $222,000 a year
- Email
- 5 years
- Office
- Master's degree
- Relocation assistance
RN Clinical Nurse Coordinator Emergency Room
HCA Florida West Hospital —Pensacola, FL
- Full-time
- Mid-level
- Critical & Intensive Care
- Children
- Employee stock purchase plan
- Disability insurance
Quick Apply
Clinical Liaison
Select Specialty Hospital - Pensacola —Pensacola, FL
- Full-time
- RN License
- Mid-level
- Critical & Intensive Care
- Dental insurance
- Paid time off
Quick Apply
Temporary Campaign Organizer
Florida Education Association —Florida
- Up to $80,000 a year
- Temporary
- Bilingual
- Background check
- Microsoft Excel
- Health insurance
- 401(k) 4% Match
Quick Apply

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resources managers jobs near pensacola, fl

Contact Center - Supervisor, Contact Center

Wellcove
Pensacola, FL

Quick Apply

Job Details

Full-time
2 days ago

Qualifications

Customer communication
Report writing
Team development
Data interpretation
Leading team collaboration initiatives
Algebra
Productivity software
Team motivation (leadership skill)
Client interaction via phone calls

Full Job Description

Who We Are
Wellcove has been recognized as the nation’s leading full-service senior market solutions provider for over 25 years. Our solutions span the insurance senior market sector, focusing on long-term care and Medicare Supplement plans. However, we don’t stop there. Wellcove also addresses challenges faced in accident & health, disability, and supplemental health insurance programs.

Our team provides individuals and their families with peace of mind knowing their insurance needs will be met in a thoughtful, efficient manner. We are able to do this because of our dedicated associates, innovative solutions, and state-of-the-art technology.

Job Summary
This job is responsible for providing quality and efficient customer service in a call center environment through the daily management of a team. This includes hiring, motivating, recognizing, rewarding, coaching, counseling, training and problem solving. Additional responsibilities include assisting manager with development, analysis and implementation of staffing training.
_ Supervisory Responsibilities: _
Directly supervises and manages the Associates within the Call Center Department. The Supervisor will carry out supervisory responsibilities in accordance with the organizational policies/procedures and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems/issues.
_ Duties/Responsibilities: _

Provides daily directions and communication to employees so that the customer service calls are answered in a timely, efficient and knowledgeable manner. Provide continual evaluation of processes and procedures. Responsible for suggesting methods to improve area operations, efficiency and service to both internal and external customers.
Provide statistical and performance feedback and coaching on a regular basis to each team member. Write and administer performance reviews for skill improvement.
Provide support for employees by providing appropriate coaching, counseling, direction and resolution.
Ensure employees have appropriate training and other resources to perform their job.
Respond to and resolve employee relations issues expressed by team members.
Create and maintain high quality work environment so team members are motivated to perform at their highest level.
Address disciplinary and/or performance problems according to company policy. Prepare warnings and communicate effectively with employees on warnings and make effective/appropriate decisions relative to corrective action as required.
Assist manager with daily operation of call center to include development, analysis and implementation of staffing and training.
Work as a member/leader of special or on-going projects that are important to area/process improvement.
Share continual responsibility for deciding how to manage the employees ensuring calls are handled efficiently and effectively.
Establish work procedures and processes that support company and departmental standards, procedures and strategic directives.
Communicate with upper management regarding department or employee concerns.
Complying with company regulations regarding HIPAA, confidentiality, and private health information.

Required Skills/Abilities:
To perform these jobs successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

Excellent oral, written and interpersonal communication skills
Knowledge of Microsoft Office applications and telephone protocol
Exceptional listening and analytical skills
Strong knowledge of customer care processes and techniques
Demonstrated ability to work well in a team environment
Dedication to providing exceptional customer service
Proven leadership experience
Ability to develop and motivate a team.
Ability to provide and support company goals.

Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
Ability to calculate figures and amounts such as discounts, interest, and percentages. Ability to apply concepts of basic algebra.
Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.

Education and Experience:

One year certificate from college or technical school; or one year to 18 months related
experience and/or training; or equivalent combination of education and experience; BA preferred
3-5 years customer service experience required; preferably within a healthcare setting
Excellent communication skills, both verbal and written are required.

Physical Requirements:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to sit. The employee frequently is required to use hands to finger, handle, or feel. The employee is occasionally required to reach with hands and arms and talk or hear. The employee must regularly lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, and ability to adjust focus.

Job Type: Full-time

At Wellcove, we strive to create an inclusive culture for all. We understand the importance of listening and incorporating various perspectives at every level of service. Our company does not discriminate based on gender identity, race, sexual orientation, age, religion, or disability.

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Refine Your Search

resources managers jobs in pensacola, fl

Contact Center - Supervisor, Contact Center

Sales Manager

RN CVOR

Chief Nursing Officer (CNO) - Milton, FL

HR Manager

Program Manager

General Dentist - Pensacola FL

Front of House Manager - Zeke's Restaurant

General Dentist-Pace, FL

General Dentist - Pensacola, FL

Drainage Foreman/ Assistant Superintendent

General Dentist - Milton, FL

Plumbing General Superintendent

Commercial-Civil Project Superintendent

Debt Resolution Specialist - Hybrid!

RN Med Surg

Human Resources Management

RN Clinical Nurse Coordinator Emergency Room

Clinical Liaison

Temporary Campaign Organizer

I want to receive the latest job alert for resources managers in pensacola, fl

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