Top 13 Client services associate Jobs in Perrysburg Oh

Client Success Analyst
Aktion Associates, Inc —Maumee, OH
- Mid-level
- Office
- 3 years
- 401(k) matching
Client Service Representative
VCA Animal Hospitals —Sylvania, OH
- From $15 an hour
- Full-time
- Maintenance
- In-person
- Entry level
- Health insurance
- Dental insurance
Client Service Associate - Employee Benefits or Commercial Insurance
Hylant —Toledo, OH
- Full-time
- Hybrid work
- Microsoft Excel
- Microsoft Outlook
- Writing skills
4d
Inside Sales/Customer Service Representative
Glass Doctor of Maumee —Maumee, OH
- $18 - $22 an hour
- Full-time
- Computer literacy
- Office
- Residential
- Paid holidays
- Health insurance
Quick Apply
2d
KPB Client Service Associate - Fiduciary Strategist Trust Support
KeyBank National Association —Toledo, OH
- $25.00 - $38.46 an hour
- Full-time
- Hybrid work
- Mid-level
- Office
- 3 years
Client Experience Manager
Waterville Animal Group —Waterville, OH
- $17 - $19 an hour
- Full-time
- Background check
- Mid-level
- Administrative experience
- Paid time off
- Employee discount
Quick Apply
1d
Major Appliance Sales Customer Service Associate
Ace Appliance —Toledo, OH
- $68,000 - $74,000 a year
- Weekends as needed
- High school diploma or GED
- Communication skills
- Entry level
- Health insurance
- Paid time off
Quick Apply
Account Manager - Client Relations
Yellowstone Landscape —Toledo, OH
- Mid-level
- Office
- 3 years
- Paid holidays
- Disability insurance
Quick Apply
Major Appliance Sales Customer Representative
Ace Appliance —Toledo, OH
- $68,000 - $74,000 a year
- Weekends as needed
- High school diploma or GED
- Communication skills
- Entry level
- Health insurance
- Paid time off
Quick Apply

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Customer Service/Support Representative
Metzgers —Toledo, OH
Initiate the billing process, and troubleshoot and address customer questions and issues. Strong communication skills required, including the ability to write…
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Customer Success Specialist
Shoshana Technologies, Inc —Ann Arbor, MI
Provide phone and written technical support with professionalism and care. Comfortable learning complex software or technical systems.
From $20 an hour
Quick Apply
22h

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Client Service Advocate (CSA)
Katterhenry Investment Group of NEST Capital —Dublin, OH
Field incoming calls, emails, faxes, and correspondence. We aim to provide the best client experience possible through setting and then exceeding client…
$60,000 - $70,000 a year
Quick Apply
Senior Client Relationship Representative
First Merchants Bank —Columbus, OH
Relationships through deposits, lending, digital tools, and referrals. Utilize CRM and sales tools to document activity, manage pipelines, and support incentive…
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Client Success Analyst

Aktion Associates, Inc
Maumee, OH

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Job Details

Benefits

401(k) matching

Qualifications

Customer communication
SaaS platforms
Experience with SaaS (as product category for technical sales engineers)
SaaS

Full Job Description

About Aktion

Aktion Associates is a North American ERP software reseller in the top 20 of the VAR 100 reseller market and top workplaces in 2026. We have a high-growth technical environment with a workforce of over 250 professionals. We have a two year growth initiative to build our total workforce to 350. The workforce is highly skilled and consists of application consultants, software engineers, and networking engineers located throughout the U.S and Canada.

Client Success Analyst

We are seeking a Client Success Analyst who will be responsible for building and maintaining strong, long-term relationships with long term clients, driving client satisfaction, retention, and expansion. This role serves as a key point of contact for clients, supporting an extraordinary client experience and advocating for their needs internally and collaborating with various teams to ensure successful product adoption and satisfaction.

Onsite: Maumee, OH

Roles and Responsibilities:

Software Subscription Renewals: meet with clients 90-days prior to renewal date to review renewal details, execute changes and collaborate with Accounting to initiate invoice and assist with payment collection.
Identify at-risk clients and take proactive steps to mitigate churn through intervention strategies and outreach.
Engage in Net Promoter activities to identify referrals, references and success stories.
Develop and maintain strong, long-term relationships with key client stakeholders.
Meet with each client account at a minimum of once every 4 months to engage in strategic discussions, software utilization, with a goal of identifying software and services opportunities for our sales team.
Introduce successful corporate-driven programs and initiatives
Monitor and report on key metrics such as Client Satisfaction (CSAT), Net Promoter Score (NPS), churn rate, and product adoption to the divisional leadership.
Identify relevant industry advancements and opportunities for upselling and cross-selling.
Update and maintain CRM with logs of all client related activities.

Education, Experience and Skills:

Proven ability to build strong client relationships and drive satisfaction.
Excellent communication and interpersonal skills.
Strong problem-solving abilities with a solution-oriented mindset.
Ability to work independently and collaboratively within a team.
Be a strong multi-tasker who can work on internal projects and client initiatives while attending to requests from clients in a timely fashion.
Experience with SaaS subscriptions, either from experience working with a software publisher or reseller is required.
Bachelor’s degree or equivalent work experience.
3+ years of experience in client success, account management, inside sales or a related field.
Experience with using CRM software is a plus.
Knowledge of the industry and products/services offered is a plus.
Experience or good understanding of Managed Services is a plus.

This position offers a competitive salary, quarterly bonus, with the potential for performance-based year-end bonus. Aktion Associates offers a comprehensive benefits plan including an employer matching 401k plan.

If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please contact HR at [email protected] and let us know the nature of your request and your contact information.

Aktion Associates Inc. participates in E-Verify, a system that verifies the employment eligibility of all new hires in the United States. By applying for this position, you acknowledge that you may be required to provide documents confirming your eligibility to work in the U.S.

Aktion Associates is an Equal Opportunity Employer. Please visit www.aktion.com for more information about Aktion Associates

Apply Now

Refine Your Search

client services associate jobs in perrysburg oh

Client Success Analyst

Client Service Representative

Client Service Associate - Employee Benefits or Commercial Insurance

Inside Sales/Customer Service Representative

KPB Client Service Associate - Fiduciary Strategist Trust Support

Client Experience Manager

Major Appliance Sales Customer Service Associate

Account Manager - Client Relations

Major Appliance Sales Customer Representative

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