Top 4158 Customer success Jobs in Pewaukee, Wi

Customer Success Manager
Milwaukee Electric Tool Corporation —Brookfield, WI
- Full-time
- Up to 50% travel
- Construction site
- Mid-level
- Health insurance
- Dental insurance
Client Success Representative (Remote)
Demand.com —Milwaukee, WI
- Remote
- Mid-level
- Communication skills
- Time management
Quick Apply
Office Coordinator
Affinity Group —Pewaukee, WI
- Part-time
- Microsoft Excel
- Microsoft Outlook
- Mid-level
- Paid holidays
- 401(k)
Quick Apply
Senior Production Scheduler / Master Scheduler
Wrought Washer Mfg., Inc. —Milwaukee, WI
- From $75,000 a year
- Full-time
- Bachelor's degree
- Mentoring
- In-person
- Health savings account
- Health insurance
Quick Apply
Jobsite Foreman
JH Universal Construction LLC —West Bend, WI
- $28 - $38 an hour
- Full-time
- Clean driving record
- Heavy lifting
- Construction site
- 401(k)
- Paid time off
Quick Apply
Laser Operator 2nd Shift
Accurate Fabrication —Hartford, WI
- Overtime
- Basic math
- Forklift
- US work authorization
- Health savings account
- Health insurance
Quick Apply
Customer Care Supervisor - Commercial Lines
West Bend Insurance Company —West Bend, WI
- $96,842 - $121,053 a year
- Full-time
- Hybrid work
- Sales
- Mid-level
- Office
- Health savings account
- Disability insurance
Estimator
Century Traffic —Oconomowoc, WI
- From $65,000 a year
- Full-time
- Mid-level
- High school diploma or GED
- Travel
- Profit sharing
- Health savings account
Quick Apply
5d
Retail Sales & Design Consultant
Penny Mustard Furnishings —Menomonee Falls, WI
- $40,000 - $120,000 a year
- Full-time
- Ability to walk for extended periods
- Mid-level
- High school diploma or GED
- Paid training
- Health savings account
Quick Apply
HVAC/R Service Sales
Merchants Refrigeration & Mechanical —Pewaukee, WI
- $60,000 - $150,000 a year
- Full-time
- Mid-level
- Contracts
- In-person
- Health savings account
- Health insurance
Quick Apply
5d
2nd Shift -Set-up- High Speed Stamping Press
Federal Tool and Engineering —West Bend, WI
- $20 - $23 an hour
- 8 hour shift
- Mid-level
- High school diploma or GED
- Ability to lift 50 pounds
- Health savings account
- Health insurance
Quick Apply
Sales Account Manager- Metal Working Fluids
Yushiro Manufacturing America, Inc. —Milwaukee, WI
- $70,000 - $100,000 a year
- Full-time
- Background check
- Microsoft Excel
- Microsoft Outlook
- Health savings account
- Disability insurance
Quick Apply
Senior Research and Development Technician
Wacker Neuson —Menomonee Falls, WI
- Full-time
- 7 years
- Microsoft Excel
- Driver's License
Assistant Store Manager
Community Choice Financial Family of Brands —Waukesha, WI
- $16.50 an hour
- Weekends as needed
- Background check
- 18 years or older
- Spanish
- Paid training
- Health savings account
Account Manager (Southern Wisconsin)
NXC Imaging —Wisconsin
- $40,000 a year
- Full-time
- Clean driving record
- Microsoft Excel
- Microsoft Outlook
Quick Apply
8d
Outside Sales Representative
Summit Granite Stone and Cabinet Design —West Allis, WI
- From $90,000 a year
- Full-time
- Construction site
- English
- Mid-level
- Profit sharing
- Mileage reimbursement
Quick Apply
4h
CDL A Local Delivery Truck Driver - Up to $10,000 Sign On Bonus
Sysco —Jackson, WI
- Overtime
- Local
- English
- CDL A
- Paid holidays
- Health insurance
13d
Experienced Service Advisor
RUSS DARROW GROUP —West Bend, WI
- Full-time
- Sales
- Dealership
- No experience needed
- Health savings account
- Health insurance
Quick Apply
12d
Webstore Specialist
Triple Crown Products —Mukwonago, WI
- $18 - $19 an hour
- Full-time
- Microsoft Excel
- Office
- US work authorization
- Paid parental leave
- Health insurance
Quick Apply
1d
Retail Sales & Design Consultant
Penny Mustard Furnishings —Milwaukee, WI
- $40,000 - $120,000 a year
- Full-time
- Ability to walk for extended periods
- Mid-level
- High school diploma or GED
- Paid training
- Health savings account
Quick Apply
8d

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Customer Success Manager

Milwaukee Electric Tool Corporation -
Brookfield, WI

Apply Now

Job Details

Full-time

Benefits

Health insurance
Dental insurance
401(k)
Vision insurance

Qualifications

Customer communication

Full Job Description

Job Description:

Milwaukee Tool is seeking a Customer Success Manager to own relationships with assigned ONE-KEY customers and help them turn connected technology into measurable business outcomes. This role is the customer advocate, adoption strategist, and internal quarterback responsible for helping customers onboard successfully, expand usage, resolve roadblocks, and see ongoing value from ONE-KEY.

The ideal candidate combines strong customer communication, technical curiosity, construction workflow knowledge, and the ability to manage multiple stakeholders across field teams, administrators, business leaders, and internal Milwaukee Tool partners.

You’ll be DISRUPTIVE through these duties and responsibilities:

Own onboarding, adoption, and ongoing success planning for assigned ONE-KEY customers, ensuring customers move from setup to confident, repeatable usage as quickly as possible.
Build customer success plans that connect customer goals, construction workflows, ONE-KEY capabilities, measurable outcomes, and clear next steps across the account lifecycle.
Conduct onboarding calls, product tours, training sessions, customer demos, jobsite visits, success reviews, and executive business reviews for stakeholders at multiple levels.
Serve as a ONE-KEY subject matter expert, helping customers solve challenges around tool and equipment visibility, jobsite operations, project coordination, asset management, and collaboration.
Monitor account health using usage patterns, customer feedback, support trends, adoption milestones, and stakeholder engagement to identify risk and take proactive action.
Lead mitigation plans for at-risk accounts or high-priority customer situations, coordinating the right internal resources until issues are resolved and the customer is back on track.
Partner closely with Sales, Customer Support, ATS, Jobsite Solutions, Product Management, Marketing, and Finance to deliver a consistent customer experience and support account growth.
Identify expansion signals, reference opportunities, customer success stories, testimonials, and referrals where ONE-KEY is creating clear value for the customer.
Create and improve scalable playbooks, best practices, training resources, customer education materials, and internal processes that help the broader team deliver a stronger customer experience.
Capture Voice of Customer insights and share actionable recommendations with Product, Marketing, Sales, and Support to improve the user experience, product capabilities, and customer engagement process.
Represent ONE-KEY at trade shows, customer events, product demonstrations, and field engagements that increase awareness, strengthen relationships, and drive adoption.

The TOOLS you’ll bring with you:

Bachelor’s degree or equivalent practical experience preferred.
3-5+ years of experience in Customer Success, Account Management, SaaS implementation, technical sales, customer support, construction technology, or another customer-facing B2B role.
Experience managing customer relationships across multiple stakeholder levels, from field users and administrators to senior leaders and executive sponsors.
Strong understanding of construction operations, contractor workflows, tool and equipment management, jobsite coordination, or industrial customer business models.
High technical aptitude with mobile apps, cloud software, SaaS platforms, IoT technology, connected devices, CRM tools, and customer success tools.
Ability to translate technical product capabilities into practical customer outcomes, workflow improvements, and value stories.
Strong communication skills with the confidence to lead demos, trainings, onboarding sessions, customer reviews, and difficult customer conversations.
Proven ability to identify risk, de-escalate issues, prioritize competing account needs, and coordinate cross-functional teams.
Self-motivated, high-energy, team-first mindset with the ability to succeed in a fast-paced, evolving environment.
Willingness to travel up to 50% for customer meetings, jobsite visits, internal meetings, trade shows, and product demonstrations.

Other TOOLS we prefer you to have:

Experience in construction technology, field operations, project management, implementation, customer education, enterprise SaaS, or connected hardware/software solutions.
Familiarity with construction software or field technology such as tool tracking, asset management, project management, BIM, reality capture, telematics, or connected jobsite workflows.
Experience using Salesforce or a similar CRM, customer success platform, help desk system, knowledge base, or product analytics tool.
Experience building customer-facing training content, internal playbooks, adoption programs, or Voice of Customer feedback loops.

We provide these great perks and benefits:

Robust health, dental and vision insurance plans
Generous 401 (K) savings plan
Education assistance
And many more, check out our benefits site HERE .

Milwaukee Tool is an equal opportunity employer.

Apply Now

Refine Your Search

customer success jobs in pewaukee, wi

Customer Success Manager

Client Success Representative (Remote)

Office Coordinator

Senior Production Scheduler / Master Scheduler

Jobsite Foreman

Laser Operator 2nd Shift

Customer Care Supervisor - Commercial Lines

Estimator

Retail Sales & Design Consultant

HVAC/R Service Sales

2nd Shift -Set-up- High Speed Stamping Press

Sales Account Manager- Metal Working Fluids

Senior Research and Development Technician

Assistant Store Manager

Account Manager (Southern Wisconsin)

Outside Sales Representative

CDL A Local Delivery Truck Driver - Up to $10,000 Sign On Bonus

Experienced Service Advisor

Webstore Specialist

Retail Sales & Design Consultant

I want to receive the latest job alert for customer success in pewaukee, wi

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