Top 167 Customer service manager Jobs in Pflugerville Tx

Customer Success Manager
Vironix AI —Austin, TX
- $100,000 - $140,000 a year
- Full-time
- Hybrid work
- Google Workspace
- Mid-level
- Continuous improvement
Quick Apply
Supervisor, CSR Pflugerville
DSV —Pflugerville, TX
- $70,000 - $75,000 a year
- Full-time
- Microsoft Outlook
- Word processing
- Computer literacy
12d
Client Success Manager
Indeed —Austin, TX
- $26.92 - $40.38 an hour
- Full-time
- Mid-level
- Military encouraged
- Organizational skills
- Paid parental leave
- Paid holidays
Quick Apply
2d
Supervisor, CSR Hutto
DSV —Hutto, TX
- $70,000 - $75,000 a year
- Full-time
- Microsoft Outlook
- Word processing
- Computer literacy
12d
Customer Service Lead
TechOp Solutions International —Austin, TX
- Full-time
- Remote
- Mid-level
- 3 years
- High school diploma or GED
Quick Apply
13d
Director, Customer Success Desk
Imprivata —Austin, TX
- $230,000 - $259,000 a year
- Full-time
- Hybrid work
- 5 years
- Office
- Bachelor's degree
Customer Service Manager- Flooring Services
FS Builder Resources —Pflugerville, TX
- Remote
- 5 years
- Bachelor's degree
- Team management
Quick Apply
1d
Operations Manager (Onsite)
Concentrix —Austin, TX
- $65,700 - $70,000 a year
- Urgently hiring
- 18 years or older
- 7 years
- English
- Paid training
- Paid holidays
Customer Experience Manager
C2 GPS- Capital Area Workforce —Austin, TX
- $65,000 - $75,000 a year
- Spanish
- Clean driving record
- Word processing
- Paid parental leave
- Disability insurance
1d
Customer Experience Manager
Stan's Heating, Air, Plumbing & Electrical —Austin, TX
- $70,000 - $80,000 a year
- Weekends as needed
- Sales
- 5 years
- Mid-level
- Paid holidays
- Health insurance
Quick Apply
Experience Call Center Manager
Empower Insurance Group —West Lake Hills, TX
- $60,000 - $80,000 a year
- Full-time
- Mid-level
- Organizational skills
- In-person
Quick Apply
Operations Manager, Sales (AUS)
CLEAR - Field —Austin, TX
- $72,000 - $92,000 a year
- Weekends as needed
- Ability to walk for extended periods
- Mid-level
- 3 years
- Paid parental leave
- Paid holidays
Quick Apply
2d
PBM Client Experience Manager
CVS Health —Austin, TX
- $46,988 - $122,400 a year
- Full-time
- 5 years
- High school diploma or GED
- Bachelor's degree
- Health insurance
- Dental insurance
2d
Manager of Client Success
Fooda —Austin, TX
- $75,000 - $85,000 a year
- Full-time
- Office
- Travel
- US work authorization
- Paid parental leave
- Health insurance
Quick Apply
Manager, Customer Strategy and Success
Oshi Health —Austin, TX
- $100,000 - $120,000 a year
- Email
- Remote
- Mid-level
- Analysis skills
- 2 years
- Paid holidays
- Health insurance
Quick Apply
22h
Director, Customer Experience
onXmaps —Austin, TX
- $126,000 - $171,000 a year
- Full-time
- 5 years
- Analysis skills
- Bachelor's degree
- Paid parental leave
- Paid holidays
Manager, Customer Success Management NAM West
Forcepoint LLC —Austin, TX
- $130,000 - $150,000 a year
- Email
- Office
- 3 years
- Bachelor's degree
- Paid time off
Quick Apply
Client Care Manager
AccentCare, Inc. —Austin, TX
- $43,000 - $45,000 a year
- Monday to Friday
- Bilingual
- Mid-level
- High school diploma or GED
- Health savings account
- Paid holidays
Quick Apply
13d
Customer Service Manager
DXP Enterprises, Inc. —Round Rock, TX
- Overtime
- Pass drug screening
- Mid-level
- Communication skills
- Paid holidays
- Disability insurance
Quick Apply
Senior Customer Care Lead
Sharebite —Austin, TX
- $65,000 - $75,000 a year
- Email
- Remote
- Continuous improvement
- Senior level
- Communication skills
- Health insurance

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Customer Success Manager

Vironix AI
Austin, TX

Quick Apply

Job Details

Full-time
$100,000 - $140,000 a year

Qualifications

Performance dashboard reports
Managing customer accounts
Customer retention strategy
Dashboard creation
Customer satisfaction tracking
Business intelligence report generation
Dashboard creation support
Metrics Reporting
Managing clients in a customer support role
CRM system proficiency
Data analytics tools
Healthcare data reporting

Full Job Description

Vironix Health is an Austin-based health technology company transforming chronic care through AI-powered remote patient monitoring (RPM) and chronic care management (CCM). We partner with physician groups and nephrology practices nationwide to deliver better outcomes through data-driven, tech-enabled care coordination. We move fast, think big, and believe the best is still ahead of us.

THE ROLE

We're looking for a Manager / Director of Customer Success who is equal parts relationship builder, data enthusiast, and self-starter. This is a high-ownership role sitting at the intersection of clinical operations and technology — you'll be the face of Vironix to our physician and practice partners, ensuring they see measurable value, stay retained, and grow with us.

This is not a hand-holding support role. We need someone who can build and run a scalable customer success function from the ground up, bring a head on their shoulders when it comes to data and tech, and move with startup urgency. If you thrive in ambiguity, take pride in ownership, and love turning customer relationships into long-term partnerships, keep reading.

WHAT YOU'LL OWN

Own the full post-sales customer relationship with physician groups, nephrology practices, and clinical partners
Serve as the primary point of contact for doctors and practice administrators — building trust, driving adoption, and managing escalations
Lead patient retention strategy and monitor key metrics, flagging risks and opportunities proactively
Drive contract renewals and expansions through a consultative, value-based approach
Design and maintain performance reporting dashboards and QBR materials that clearly communicate program impact to clinical stakeholders
Identify and implement tools and workflows that reduce customer friction and scale the CS function without scaling headcount proportionally
Partner cross-functionally with clinical ops, product, and the technology team to translate customer feedback into product and process improvements
Build and document repeatable playbooks for onboarding, engagement, escalation, and renewal

BONUS POINTS

Background in healthcare, health IT, or working directly with physician practices
Experience building a CS function from an early stage
Familiarity with chronic care management (CCM) or remote patient monitoring (RPM) programs
Comfort with Google Workspace, project management tools, and BI/reporting platforms

Requirements

3–7 years of customer success, account management, or client services experience — ideally in health tech, SaaS, or a data-driven B2B environment
Genuine comfort with data: you can pull a report, build a dashboard, interpret trends, and translate numbers into a compelling story for a physician
Strong communicator who can flex between a clinical audience (physicians, care coordinators) and an internal technical one (product, engineering)
Experience owning renewals and retention metrics — you understand the levers and know how to pull them
Startup DNA: you don't wait to be told what to do, you figure it out, build it, then make it repeatable
Familiarity with customer success platforms, CRMs, and data/reporting tools — bonus points for experience in RPM, CCM, or value-based care
Based in Austin, TX or willing to relocate; ability to meet in-person periodically is important to us

Benefits

Meaningful work — we're directly improving outcomes for patients with chronic illness
Startup culture with real ownership and room to grow into a leadership role
Competitive base salary ($100K–$140K) with performance bonus tied to retention and expansion
Collaborative, no-ego team that values speed, candor, and execution
Austin-based with flexibility — this role is hybrid with occasional in-person collaboration

Quick Apply

Refine Your Search

customer service manager jobs in pflugerville tx

Customer Success Manager

Supervisor, CSR Pflugerville

Client Success Manager

Supervisor, CSR Hutto

Customer Service Lead

Director, Customer Success Desk

Customer Service Manager- Flooring Services

Operations Manager (Onsite)

Customer Experience Manager

Customer Experience Manager

Experience Call Center Manager

Operations Manager, Sales (AUS)

PBM Client Experience Manager

Manager of Client Success

Manager, Customer Strategy and Success

Director, Customer Experience

Manager, Customer Success Management NAM West

Client Care Manager

Customer Service Manager

Senior Customer Care Lead

I want to receive the latest job alert for customer service manager in pflugerville tx

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