Top 1532 Customer experience verifications Jobs in Philadelphia, Pa

Operations Manager - HRA 114
US Pack Services LLC —Philadelphia, PA
- $60,000 - $63,000 a year
- Weekends as needed
- Microsoft Outlook
- Customer service
- Writing skills
- Paid holidays
- Disability insurance
Quick Apply
8d
Warehouse Inventory Specialist
Signant Health —Horsham, PA
- $21 - $23 an hour
- Temporary
- Background check
- High school diploma or GED
- Continuous improvement
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10h
Dental Customer Service Representative: Member & Provider Services (2yrs Call Center Exp Req.)
Fidelio Dental Insurance —Glenside, PA
- $17 - $21 an hour
- Full-time
- Background check
- HIPAA
- Office
- Dental insurance
- Paid time off
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Front End Associate
The Restaurant Store —Bensalem, PA
- $19 - $21 an hour
- Microsoft Outlook
- Merchandising
- High school diploma or GED
- Wellness program
- Paid parental leave
8d
Receptionist/Administrative Assistant
Dr. Robin Lowey & Associates —Philadelphia, PA
- $19 - $20 an hour
- Part-time
- Background check
- Private practice
- Writing skills
Quick Apply
7d
Rep Patient Access-FT|Chestnut Hill|12am-830am
Temple University Health System —Philadelphia, PA
- Full-time
- Customer service
- High school diploma or GED
- 1 year
Cookie Crew
Insomnia Cookies —Philadelphia, PA
- Part-time
- 18 years or older
- Math
- Bakery
- Employee discount
- Pet insurance
Quick Apply
In-Store Shopper (Online Orders) - Part Time
Whole Foods Market —Philadelphia, PA
- $17.00 - $25.40 an hour
- 8 hour shift
- Hospitality
- 18 years or older
- English
- Store discount
- Paid time off
Patient Intake Associate
Patriot Home Care —Philadelphia, PA
- Full-time
- Administrative experience
- Organizational skills
- Communication skills
- Paid holidays
- Health insurance
Front Desk Associate
PA Pain and Rehab —Philadelphia, PA
- Email
- Inventory management
- Writing skills
- Outpatient experience
- 401(k)
- Paid time off
Union Housekeeper - Park Towne Apartments
AIR Communities —Philadelphia, PA
- $18.99 - $20.04 an hour
- Full-time
- Customer service
- Pass drug screening
- No experience needed
Quick Apply
Telephone Intake Rep
Temple University Health System —Philadelphia, PA
- Full-time
- HIPAA
- Mid-level
- Administrative experience
Distribution Driver & Packer
Metropolitan Area Neighborhood Nutrition Alliance —Philadelphia, PA
- $20 an hour
- Full-time
- Clean driving record
- Inventory management
- Ability to walk for extended periods
- Paid holidays
- Disability insurance
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Customer Service Associate
Wawa, Inc. —Philadelphia, PA
- $15.00 - $18.75 an hour
- Part-time
- Serving
- Reliable transportation
- Communication skills
- Paid parental leave
- Health insurance
Rep. Patient Access-PT|Chestnut Hill|EOW/EOH|8AM-4:30PM
Temple University Health System —Philadelphia, PA
- Part-time
- Customer service
- High school diploma or GED
- 1 year
Medical Scheduling Call Center Representative
Delaware Valley Management —Newtown, PA
- Full-time
- Remote
- HIPAA
- High school diploma or GED
- 1 year
Quick Apply
6d
Patient Service Representative
Project Home —Philadelphia, PA
- $21.65 an hour
- Full-time
- Spanish
- HIPAA
- English
- Paid parental leave
- Disability insurance
Quick Apply
Recruiting Coordinator
Angi —Philadelphia, PA
- $50,000 - $75,000 a year
- Full-time
- Remote
- Background check
- Research
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
Citizens Teller
Citizens Financial Group —Philadelphia, PA
- $20.67 - $25.48 an hour
- Weekends as needed
- Background check
- Office
- High school diploma or GED
- Health insurance
- Dental insurance
5d
Patient Intake Associate
CareRing Health, LLC —Philadelphia, PA
- Full-time
- Administrative experience
- Organizational skills
- Communication skills
- Paid holidays
- Health insurance

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Operations Manager - HRA 114

US Pack Services LLC -
Philadelphia, PA

Quick Apply

Job Details

Full-time
$60,000 - $63,000 a year
8 days ago

Benefits

Paid holidays
Disability insurance
Health insurance
401(k)
Paid time off
Work from home
Life insurance
Paid sick time

Qualifications

Customer communication
Customer service
Service scheduling
Driver's License

Full Job Description

USPack is a leading logistics provider custom built for the evolving needs of businesses in today’s same-day delivery world. At USPack our focus every day is to help brands and businesses win in the delivery economy. That’s why we keep our finger on the pulse of the latest trends and developments that impact our business and our customers’ businesses. That’s how we stay ahead. That’s how we help our customers win.

Find out more at: www.gouspack.com

At USPack, we know our people set us apart. And that’s why we do everything we can to invest in them and help them grow every day.We don’t put people in jobs, we work with them to develop long-term career paths that are rewarding, challenging, and fulfilling. We’ve built an inclusive culture where everyone has a voice and a sense of belonging. We value input, we demand collaboration, and we recognize performance. We work together, we play together, and we succeed together! Get on the path to a successful career that delivers more!

USPack’s Benefits for Full Time positions include:

401(K)
Health Insurance
Disability/Life Insurance
Paid Time Off (PTO)
Paid Holidays

USPack’s Benefits for Part Time positions include:

401(K)
Paid Sick Time

The Operations Manager provides overall management and coordination of transportation services for an assigned group of customers. This position is responsible to identify, transmit and satisfy our customers’ needs by contracting and utilizing Independent Contractors as delivery drivers delivering products from our clients’ location(s) to designated locations.

To perform this job successfully, an individual must be able to perform the following duties satisfactorily; other duties may be assigned. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Essential Duties and Responsibilities:

Meet with Client on a frequent basis to build relationship & Complete Visit Documentation.
Review of OTD, Piece Scan and Location Scan by Account.
Creating, reviewing, and resolving service issues utilizing Delivery Incident Report’s (DIR's).
Complete customer reports/audits.
Independent Contractor (IC) Activities.
Meet with potential IC to verify capabilities of candidate.
Meet with IC's to discuss route, stops, issues, client concerns, and scanning.
Orient IC’s to Client Standards, Standard Operating Procedure (SOP), and enter into system.
Monitor services to ensure IC’s meet all contractual requirements (apparel, paperwork, etc.).
Assist in troubleshooting eCMobile issues.
Plan route coverage and route changes and communicate with IC.
Ensure all services are performed in a timely manner.
Gross Margin Management.
Negotiate with IC’s regarding contracted services and settlement.
Monitor Gross Margin by Account to ensure it exceeds budgeted targets.
Complete driver pays activities (Special Order Request’s (SOR's), service type adjustments, manual adjustments).
Perform other duties as assigned.

Knowledge, Skills, and Abilities:

Experience with utilizing IC’s, logistics/courier route management, route scheduling and customer service.
Excellent interpersonal skills necessary for driver and customer interactions.
Ability to effectively communicate verbally and in writing at all levels of the organization.
Independent judgment required to plan, prioritize, and organize competing tasks or demands that may be deadline driven.
Ability to understand the independent contractor relationship.
Ability to work from home with travel throughout assigned area as required.
Ability to work additional hours to deal with operational issues when necessary.
Proficient in basic MS Office Programs (Outlook, Excel, and Word).
Must maintain a valid driver’s license and clean, functional vehicle.
Ability to lift up to 50 pounds on occasion.

Education, Experience, Certificates, and Licenses:

College Degree with some experience or a High School Diploma with equivalent combination of education and experience.
Six Sigma Green Belt Certification preferred.

Shift Days: Monday-Friday

Shift Hours: 8:00AM-5:00PM (Available to work extra hours, weekends, and holidays preferred.)

Pay Rate: $60,000 - $63,000 annually

Travel to Customer Locations required - 25-50%

At USPack, our values are at the heart of everything we do, every day. They’re living breathing reminders of who we are, what we do and how we should treat those around us. They guide our actions, our interactions, and our decisions. They are what drive us.

We are:

Driven by integrity – We're driven by honesty, transparency, and trust. We know that actions speak louder than words. We hold ourselves to higher ethical standards that help build credibility and follow through on commitments. We believe that integrity isn't just a value, it's the compass that steers us toward success.

Driven by a passion for service – We’re driven by doing more, by empowering others to succeed. We’re proactive problem solvers. We live for a challenge and we love to help. We go above and beyond. For us, service is more than a mindset, it’s a way of life. It’s our passion.

Driven by collaboration – We’re driven by common goals, common understanding and uncommon communication. We start on the same page and work side-by-side, building momentum and measurable progress at every step along a shared path to success.

Driven by accountability – We’re driven by a fierce sense of responsibility. We know the buck stops with us and we take that seriously. We hold ourselves accountable to our clients, to our environment and to each other. We don’t just say it, we show it. We make it happen and we measure it.

Driven by innovation – We’re driven by what’s now and what’s next. For us it’s about never settling for the status quo. It’s about staying one step ahead and embracing change. It’s about pushing forward through shared ideas, new approaches, and new solutions to achieve things never thought possible.

If you'd like to join the USPack Services Team, fill out our online application, or reach out to our Recruiting Team for current job opportunities at: Recruiting(AT)gouspack.com

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

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Refine Your Search

customer experience verifications jobs in philadelphia, pa

Operations Manager - HRA 114

Warehouse Inventory Specialist

Dental Customer Service Representative: Member & Provider Services (2yrs Call Center Exp Req.)

Front End Associate

Receptionist/Administrative Assistant

Rep Patient Access-FT|Chestnut Hill|12am-830am

Cookie Crew

In-Store Shopper (Online Orders) - Part Time

Patient Intake Associate

Front Desk Associate

Union Housekeeper - Park Towne Apartments

Telephone Intake Rep

Distribution Driver & Packer

Customer Service Associate

Rep. Patient Access-PT|Chestnut Hill|EOW/EOH|8AM-4:30PM

Medical Scheduling Call Center Representative

Patient Service Representative

Recruiting Coordinator

Citizens Teller

Patient Intake Associate

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