Top 45 Customer support coordinator Jobs in Philadelphia, Pa

Patient Access Coordinator
Rothman Orthopaedics —Philadelphia, PA
- $18 - $22 an hour
- Remote
- Computer literacy
- No experience needed
- High school diploma or GED
- Health insurance
- Dental insurance
Quick Apply
9d
Office Coordinator / Customer Service & Scheduling Specialist
Harrison Generator —Warminster, PA
- $25 - $35 an hour
- Full-time
- Background check
- Microsoft Excel
- Microsoft Outlook
- Health insurance
- Paid time off
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Healthcare Customer Service Coordinator
IVI RMA North America —Abington, PA
- $22 - $24 an hour
- Urgently hiring
- High school diploma or GED
- Analysis skills
- Organizational skills
- AD&D insurance
- Paid holidays
Quick Apply
Patient Engagement Coordinator
Penn Medicine —Philadelphia, PA
- Full-time
- Mid-level
- High school diploma or GED
- Bachelor's degree
- Tuition reimbursement
Quick Apply
Admissions Care Coordinator I
Pinnacle Treatment Centers —Mount Laurel, NJ
- Remote
- Addiction Medicine
- Microsoft Office
- High school diploma or GED
- Disability insurance
- Health insurance
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Technical Support Coordinator
CSC (Corporation Service Company) —Wilmington, DE
- Full-time
- Hybrid work
- Office
- Entry level
- Time management
10d
Specialty Pharmacy Patient Care Coordinator
Thomas Jefferson University and Hospitals —King of Prussia, PA
- Full-time
- Mid-level
- High school diploma or GED
- Ability to lift 50 pounds
- AD&D insurance
- Disability insurance
Customer Account Coordinator
NFI Industries —Camden, NJ
- $22.05 - $29.40 an hour
- Extended hours
- Microsoft Office
- High school diploma or GED
- Bachelor's degree
- Wellness program
- Paid parental leave
Quick Apply
11d
Coordinator I/Customer Service
FiOptix —East Norriton, PA
- $18 - $20 an hour
- Weekends as needed
- Remote
- Computer literacy
- High school diploma or GED
- Driver's License
Quick Apply
3d
Customer Service & Sales Coordinator
All Around Removal Services, LLC —Bensalem, PA
- $17 - $22 a week
- Full-time
- Spanish
- Computer literacy
- English
Quick Apply
Membership Coordinator
YMCA of Greater Brandywine —Berwyn, PA
- $22.64 - $29.43 an hour
- Part-time
- 18 years or older
- Computer literacy
- Mid-level
- Paid training
- Continuing education credits
Quick Apply
Assistant Service Coordinator
DDP Group Inc —Glen Mills, PA
- Computer literacy
- Office
- Data entry
Quick Apply
Interpretation Services Coordinator
Para-Plus Translations —Cherry Hill, NJ
- $20 - $23 an hour
- Full-time
- Background check
- Microsoft Excel
- Microsoft Outlook
- Health savings account
- Health insurance
Quick Apply
5d
Print and/or promo products Project Coordinator/CSR
AlphaGraphics - US242 —Cherry Hill, NJ
- $17 - $21 an hour
- Full-time
- Microsoft Word
- Microsoft Excel
- Analysis skills
- Paid holidays
- Health insurance
Quick Apply
Client Success Coordinator
Pop! Promos —Philadelphia, PA
- Full-time
- Google Workspace
- Mid-level
- 3 years
Quick Apply
9d
Customer Service & Operations Coordinator
UST Glass —Bensalem, PA
- $48,000 - $58,000 a year
- Full-time
- Microsoft Outlook
- Research
- Mid-level
- Paid time off
Quick Apply
5d
Enrollment Coordinator (Part Time)
AAA Club Alliance —King of Prussia, PA
- $15.46 - $19.71 an hour
- Part-time
- Microsoft Excel
- Computer literacy
- High school diploma or GED
- Paid holidays
- 401(k)
Coordinator, Employer Services
Vestwell —King of Prussia, PA
- $55,000 - $60,000 a year
- Hybrid work
- Mid-level
- Office
- Organizational skills
- Health insurance
Quick Apply
Assistant Service Coordinator
DDP Roofing Services —Glen Mills, PA
- Computer literacy
- Office
- Data entry
Account Coordinator US
The Lamb Co-Operative Inc —Pedricktown, NJ
- $28.84 an hour
- Microsoft Excel
- English
- Mid-level
- Disability insurance
- Health insurance
Quick Apply

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Patient Access Coordinator

Rothman Orthopaedics -
Philadelphia, PA

Quick Apply

Job Details

$18 - $22 an hour
9 days ago

Benefits

Health insurance
Dental insurance
Tuition reimbursement
Paid time off
Retirement plan

Qualifications

High school diploma or GED
Computer skills

Full Job Description

Due to the high volume of applicants for this position, we are not able to provide individual updates on applications. We will contact you directly if your application is selected for an interview. We appreciate your patience and understanding.

Job Summary:

The Patient Access Coordinator is a remote call center representative that handles all incoming telephone calls efficiently and in a timely manner. This individual is responsible for triaging calls throughout the organization.

Key Accountabilities:

Number of calls per day, average handle time, schedule adherence, quality, and abandon rate.

Essential Duties:

Answer inbound calls in a fast paced environment.
Acts as the first point of contact for patients needing assistance.
Creates patient record, triages the call, and sends messages or schedules based on the needs of the patient.
Demonstrates professionalism and patience when handling calls.
Maintains department productivity levels for customer satisfaction. This includes meeting or exceeding monthly scorecard expectations.
Escalates calls to Supervisor or other departments as necessary.
Answers questions regarding patient appointments.
Performs other duties and assists on additional lines as assigned by manager.
Adheres to established policies, procedures, and scripting to consistently achieve call-time and quality standards.
Exemplifies the desired culture and philosophies of the organization.

Qualifications:

High School diploma or GED minimum education requirement
Must have 1+ years of high-volume call center experience
Intermediate computer skills required
Medical terminology knowledge highly preferred, though healthcare experience not required
Reliable, high-speed internet access and Wi-Fi connection required

Location:

fully remote, but candidates must reside in DE, FL, GA, MD, NC, NJ, PA, SC, or TX

Pay Range:

$18.00/hr - $22.00/hr

Our Commitment to Employees:

Come work at Rothman Orthopaedics! Our employees are our single greatest asset, as such, we strive to provide a professional, nurturing environment where every member of our team can make a meaningful difference in the lives of others. This commitment to our employees has earned us the distinction as a Top Workplace in Philadelphia by the Philadelphia Inquirer year after year. Our employees enjoy competitive pay, comprehensive health and dental benefits, tuition reimbursement, paid time off, and retirement savings plans.

Rothman Orthopaedics is an Equal Opportunity employer committed to providing opportunities to all qualified applicants without regards to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. We value developing an inclusive and equitable environment that strengthens our organization and allows us to better attract and retain a diverse workforce that is representative of our patients and our community. We model our values by creating and enacting practices that encourage participation from all backgrounds, perspectives, and experiences.

Remote Employment Policy:

If you are being hired into a remote-eligible position, please be aware that Rothman Orthopaedics is only registered to support remote employment in a limited number of states. If you relocate to a new state and Rothman Orthopaedics is not registered in that state, you may no longer be eligible for a remote position and continued employment with Rothman Orthopaedics. Please contact HR for any questions or a list of states where remote employment may be authorized.

Quick Apply

Refine Your Search

customer support coordinator jobs in philadelphia, pa

Patient Access Coordinator

Office Coordinator / Customer Service & Scheduling Specialist

Healthcare Customer Service Coordinator

Patient Engagement Coordinator

Admissions Care Coordinator I

Technical Support Coordinator

Specialty Pharmacy Patient Care Coordinator

Customer Account Coordinator

Coordinator I/Customer Service

Customer Service & Sales Coordinator

Membership Coordinator

Assistant Service Coordinator

Interpretation Services Coordinator

Print and/or promo products Project Coordinator/CSR

Client Success Coordinator

Customer Service & Operations Coordinator

Enrollment Coordinator (Part Time)

Coordinator, Employer Services

Assistant Service Coordinator

Account Coordinator US

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