Top 2423 Team supervisor Jobs in Pico Rivera Ca

Supervisor Contact Center
Southland Credit Union —Downey, CA
- $34 - $43 an hour
- Mid-level
- 3 years
- High school diploma or GED
BCBA Clinical Supervisor
Easter Seals Southern California, Inc. —Pasadena, CA
- $87,000 a year
- Full-time
- Working with individuals with developmental disabilities
- CPR Certification
- Microsoft Excel
Rehab Supervisor (Physical Therapist) - Home Health
NEOGREEN Solutions —Los Angeles, CA
- $130,000 a year
- CPR Certification
- Management
- BLS Certification
- Paid holidays
- Health insurance
Quick Apply
6d
School-based Board Certified Behavior Analyst (BCBA) Supervisor
Inclusive Learning Partners —Norwalk, CA
- $55 - $57 an hour
- Part-time
- Bilingual
- School experience
- Classroom
- Continuing education credits
- Paid holidays
Quick Apply
2d
Air Cargo Office Supervisor
Aero Port Services —Los Angeles, CA
- $30.95 - $32.85 an hour
- Extended hours
- Spanish
- Writing skills
- English
- Paid training
- Health insurance
Quick Apply
BCBA Clinical Supervisor $7500 Hiring Bonus
Easter Seals Southern California, Inc. —Irvine, CA
- From $87,000 a year
- Full-time
- Working with individuals with developmental disabilities
- CPR Certification
- Microsoft Excel
- Continuing education credits
11d
Warehouse Client Services Supervisor
Confidential —Commerce, CA
- $60,304 - $70,304 a year
- Full-time
- Management
- Customer service
- English
- Health insurance
- Dental insurance
Quick Apply
3d
BCBA Clinical Supervisor
Intercare Therapy —Downey, CA
- $85,000 - $95,000 a year
- Full-time
- Spanish
- Customer service
- Office
- Mileage reimbursement
- Health insurance
Quick Apply
Pediatric Occupational Therapy Supervisor (OTR/L)
Smile Pediatric Therapy & Diagnostics —Los Angeles, CA
- $65 - $72 an hour
- Full-time
- Bilingual
- Management
- No experience needed
- Continuing education credits
- Health insurance
Quick Apply
Service Supervisor – California
Trumpf —Costa Mesa, CA
- $94,090 - $133,024 a year
- Full-time
- Engineering
- Microsoft Office
- Travel
10d
Quality Control Supervisor (1st Shift and 2nd Shift)
CTC Global Corporation —Irvine, CA
- $79,623 - $106,723 a year
- Full-time
- Microsoft Word
- Background check
- Microsoft Excel
- Paid holidays
- Disability insurance
Quick Apply
ABA Case Manager/ Supervisor
Intensive Behavior Intervention Consultants, LLC —Gardena, CA
- $70,720 - $81,120 a year
- Full-time
- School experience
- Spanish
- Management
- Mileage reimbursement
- Paid holidays
Quick Apply
Clinical Supervisor
College Hospital —Anaheim, CA
- $40.90 - $45.00 an hour
- Full-time
- Psychiatry
- Licensed Clinical Social Worker
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
Personal Injury Case Managing Supervisor
Quill & Arrow LLP —Los Angeles, CA
- $35 - $50 an hour
- Full-time
- Spanish
- Mid-level
- Supervising experience
- Health insurance
- Dental insurance
Quick Apply
BCBA Clinical Supervisor
Intercare Therapy —Culver City, CA
- $80,000 - $90,000 a year
- Full-time
- Spanish
- Customer service
- Office
- Mileage reimbursement
- Health insurance
Quick Apply
Clinical Supervisor (ABA)
Love 2 Learn Consulting LLC —Huntington Beach, CA
- $28 - $30 an hour
- Part-time
- Background check
- Mid-level
- Master's degree
- Continuing education credits
- Mileage reimbursement
Quick Apply
Manufacturing Supervisor
Confidential —Inglewood, CA
- $60,000 - $70,000 a year
- Full-time
- Microsoft Excel
- Mid-level
- 3 years
- Health insurance
- Dental insurance
Quick Apply
Quality Control Supervisor
GuruNanda LLC —Buena Park, CA
- Up to $75,000 a year
- Full-time
- Background check
- Microsoft Excel
- Microsoft Access
- Health insurance
- Dental insurance
Quick Apply
Center-Based ABA Supervisor
Special Needs Network —Los Angeles, CA
- $33 - $38 an hour
- Full-time
- Spanish
- Clinic experience
- Mid-level
- Paid holidays
- Health insurance
Quick Apply
Clinical Supervisor
College Hospital —Signal Hill, CA
- $40.90 - $61.89 an hour
- Full-time
- Licensed Clinical Social Worker
- Mid-level
- Outpatient experience
- Health insurance
- Dental insurance
Quick Apply

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Supervisor Contact Center

Southland Credit Union -
Downey, CA

Apply Now

Job Details

$34 - $43 an hour

Qualifications

Confidential information handling
Finance
Performance management
High school diploma or GED
Team development
Industry knowledge of financial regulations
Mentoring
Computer skills
Process improvement planning
Team motivation (leadership skill)
Banking
Staff development
Team building

Full Job Description

Role:

About the Role

At Southland Credit Union, every member interaction matters—whether it happens in person, over the phone, or through a digital channel. As the Contact Center Supervisor, you'll lead a high-performing team dedicated to delivering exceptional service while ensuring operational excellence across every member interaction.

This is a hands-on leadership role where you'll coach and develop team members, monitor service quality, improve operational performance, and create an environment where both associates and members thrive. You'll partner closely with the Contact Center Manager to strengthen service standards, optimize workflows, and support a culture of accountability, collaboration, and continuous improvement.

If you're a people-focused leader who enjoys coaching others, improving processes, and creating outstanding member experiences, we'd love to hear from you.

Major Duties and Responsibilities:

What You'll Be Doing

Lead the daily operations of the Contact Center while ensuring exceptional service across phone, email, and digital communication channels.
Support team members in resolving complex member inquiries, escalations, complaints, and transactions while promoting a positive member experience.
Monitor service levels, production goals, call quality, staffing, and operational performance to ensure department objectives are achieved.
Conduct quality assurance reviews, observe member interactions, and provide timely coaching and constructive feedback.
Partner with the Contact Center Manager to develop action plans that improve individual and team performance.
Schedule staff, manage daily workflow, and ensure appropriate coverage while maintaining operational efficiency.
Foster a culture of continuous improvement by identifying opportunities to enhance processes, service delivery, and team effectiveness.
Coach, mentor, and develop associates through regular one-on-one meetings, side-by-side coaching, split-ins, and ongoing performance conversations.
Support sales and referral initiatives by coaching associates on consultative conversations and member-focused financial solutions.
Collaborate with departments across the organization to resolve member concerns, improve processes, and deliver a seamless member experience.
Assist with opening and closing responsibilities while actively supporting the team on the phone and on the floor as business needs require.

Knowledge and Skills:

What You'll Bring

Minimum Qualifications

Experience

Three to five years of similar or related experience.
Two to three years of supervisory experience preferred.

Education

High School diploma or GED required.
Associate (AA) degree from an accredited community college preferred.

Knowledge, Skills & Abilities

Strong leadership, coaching, and team development skills.
Excellent verbal and written communication skills.
Ability to build collaborative relationships across departments and all levels of the organization.
Strong organizational skills with the ability to manage multiple priorities in a fast-paced environment.
Demonstrated ability to analyze performance trends, monitor service quality, and implement process improvements.
High level of professionalism, discretion, and diplomacy when handling confidential or sensitive matters.
Working knowledge of financial institution regulations.
Ability to motivate, influence, educate, and coach others.
Proficiency with standard office technology and Contact Center systems.

Why You'll Love This Opportunity

As the Contact Center Supervisor, you'll have the opportunity to shape the member experience on a larger scale by developing a high-performing team and creating meaningful improvements in service delivery. Every day, you'll coach associates, solve challenges, and help ensure members receive the exceptional care they expect from Southland Credit Union.

You'll join an organization that values collaboration, accountability, continuous improvement, and leadership at every level. Whether you're mentoring future leaders, improving operational performance, or strengthening member relationships, you'll play an important role in helping both your team and the organization succeed.

If you're looking for a leadership opportunity where you can make a measurable impact through coaching, service excellence, and operational leadership, we'd love to hear from you.

Equal Opportunity & Pay Transparency

Southland Credit Union is an Equal Opportunity Employer. In accordance with California law, the pay range for this position is included in the job posting. Actual compensation will be based on qualifications, experience, skills, and business needs.

Salary Minimum: USD $34.00/Hr. Salary Maximum: USD $43.00/Hr.

Apply Now

Refine Your Search

team supervisor jobs in pico rivera ca

Supervisor Contact Center

BCBA Clinical Supervisor

Rehab Supervisor (Physical Therapist) - Home Health

School-based Board Certified Behavior Analyst (BCBA) Supervisor

Air Cargo Office Supervisor

BCBA Clinical Supervisor $7500 Hiring Bonus

Warehouse Client Services Supervisor

BCBA Clinical Supervisor

Pediatric Occupational Therapy Supervisor (OTR/L)

Service Supervisor – California

Quality Control Supervisor (1st Shift and 2nd Shift)

ABA Case Manager/ Supervisor

Clinical Supervisor

Personal Injury Case Managing Supervisor

BCBA Clinical Supervisor

Clinical Supervisor (ABA)

Manufacturing Supervisor

Quality Control Supervisor

Center-Based ABA Supervisor

Clinical Supervisor

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