Top 115 Care concierge Jobs in Pittsburgh, Pa

Senior Specialist, Integrated Absence Manager
New York Life —Pittsburgh, PA
- $50,000 - $73,000 a year
- Full-time
- Hybrid work
- Microsoft Outlook
- Writing skills
- Mid-level
- Free parking
- Health insurance
12d
Customer Care Specialist | Hiring Now | Onsite- Pittsburgh
Blink Health —Pittsburgh, PA
- Full-time
- HIPAA
- Research
- Office
- Free parking
- Commuter assistance
Quick Apply
9d
Patient Support Specialist, Call Center | Hiring Now | Onsite- Pittsburgh
Blink Health —Pittsburgh, PA
- Full-time
- HIPAA
- Research
- High school diploma or GED
- Free parking
- Commuter assistance
Quick Apply
10d
Customer Support Specialist, Call Center | Hiring Now | Onsite- Pittsburgh
Blink Health —Pittsburgh, PA
- Full-time
- HIPAA
- Research
- High school diploma or GED
- Free parking
- Commuter assistance
Quick Apply
10d
Pharmacy Quality Improvement Specialist | Onsite - Pittsburgh
Blink Health —Pittsburgh, PA
- Rotating shift
- Mid-level
- Office
- Analysis skills
- Free parking
- Commuter assistance
Quick Apply
Customer Service Representative- Health Care Concierge - Must be located in Pittsburgh, or Surrounding Area
UPMC —Pittsburgh, PA
- $19.67 - $30.40 an hour
- Overtime
- Hybrid work
- Computer literacy
- Writing skills
- High school diploma or GED
- Paid training
- Health insurance
LN Concerts, Booking Coordinator
Live Nation —Pittsburgh, PA
- Full-time
- Hybrid work
- Microsoft Excel
- Microsoft Outlook
- Research
- Health savings account
- Paid holidays
Concierge
Asbury Heights —Pittsburgh, PA
- Full-time
- Microsoft Excel
- Microsoft Outlook
- High school diploma or GED
- Paid holidays
- Health insurance
Quick Apply
4d
Resource Navigator
Community Family Advocates —Pittsburgh, PA
- $50,000 - $55,000 a year
- Full-time
- Microsoft Excel
- Office
- Driver's License
- Disability insurance
- Health insurance
Quick Apply
Patient Care Consultant
Jushi —Pittsburgh, PA
- Part-time
- Spanish
- Computer literacy
- Sanitation
- Paid holidays
- Disability insurance
Quick Apply
Concierge - Sherwood Oaks
Presbyterian SeniorCare —Cranberry Township, PA
- $15 - $18 an hour
- Part-time
- Older adults
- Entry level
- Free parking
- Disability insurance
Quick Apply
Patient Support Specialist
ConnectiveRx —Pittsburgh, PA
- $15.26 - $19.00 an hour
- Full-time
- Spanish
- Writing skills
- English
- Paid holidays
- Disability insurance
Patient & Family Concierge, Senior- Emergency Department
UPMC —Pittsburgh, PA
- $19.40 - $30.14 an hour
- 12 hour shift
- Mid-level
- High school diploma or GED
- Ob/Gyn
Temporary Customer Service Representative (Onsite)
UPMC —Pittsburgh, PA
- $19.67 - $30.40 an hour
- 8 hour shift
- Writing skills
- High school diploma or GED
- Analysis skills
- Health insurance
- On-the-job training
Full-Time Patient & Family Concierge - Neuro Trauma (UPMC Presbyterian/5G)
UPMC —Pittsburgh, PA
- $18.00 - $29.85 an hour
- Weekends as needed
- Hospital
- Inpatient
- High school diploma or GED
6d
Client Care Associate
FOREVER INC. —Pittsburgh, PA
- $17 an hour
- Weekends as needed
- Hybrid work
- Mid-level
- 3 years
- Continuous improvement
- Opportunities for advancement
Quick Apply
Medical Healthcare Sales Consultant
QC Kinetix —Robinson, PA
- $90,000 - $120,000 a year
- Full-time
- Hybrid work
- Mid-level
- Clinic
- US work authorization
- Flexible schedule
Quick Apply
6d
Patient Care Coordinator
Wellbe Senior Medical —Pittsburgh, PA
- $20 - $22 an hour
- Full-time
- Background check
- Hospital
- Urgent Care
Full-Time Patient & Family Concierge, Senior
UPMC —Pittsburgh, PA
- $18.79 - $28.03 an hour
- Full-time
- High school diploma or GED
- Entry level
- Under 1 year
4d
Patient & Family Concierge - Senior Emergency Department
UPMC —Pittsburgh, PA
- $19.40 - $30.14 an hour
- Weekends as needed
- High school diploma or GED
- Medical-Surgical
- ER
- Tuition reimbursement

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Senior Specialist, Integrated Absence Manager

New York Life -
Pittsburgh, PA

Apply Now

Job Details

Full-time
$50,000 - $73,000 a year
12 days ago

Benefits

Free parking
Health insurance
Dental insurance
401(k)
Tuition reimbursement
Paid time off
Employee assistance program
Vision insurance
401(k) matching
Professional development assistance
Life insurance
Retirement plan

Qualifications

Customer communication
Microsoft Outlook
High school diploma or GED
Attention to detail
Organizational skills
Technical Proficiency
Time management

Full Job Description

Work Schedule:
The first 7 weeks of training will take place onsite at The Vision (116 15th Street, Pittsburgh, PA 15222), Monday through Friday. After training, employees will be evaluated. Once they demonstrate proficiency, the role will transition to a hybrid schedule: Remote: Mondays and Fridays, and Onsite: Tuesday, Wednesday & Thursday.

Role Overview:

As an Integrated Absence Manager, you will be assigned a caseload of concurrent cases (paid/unpaid leave and Short-Term disability plans) managing all aspects of an employee’s absence. The Integrated Absence Manager will conduct thorough investigations, determine eligibility for our customers, provide ongoing Absence administration, and communicate decisions and status updates. This role is responsible for collaborating with customers, health care providers and clients to ensure timely, accurate Absence administration and payments. Upon approval of Absences, you will provide ongoing Absence management services, assist with return-to-work needs, and communicate decisions and status updates with customers and clients both verbal and written.

The Integrated Absence Manager plays a critical role in executing the New York Life Group Benefit Solutions (GBS) promise to our customers and has a direct impact on our customers in the moments that matter. The ability to work in a fast-paced and detail-oriented environment while integrating knowledge of medical conditions, customer contracts, New York Life GBS, and corporate compliance are critical for success.

What You’ll Do:

Responsible for managing a caseload of Absence cases including the management of Short-Term Disability (STD), Paid Family Medical Leave (PFML), Family Medical Leave Act (FMLA), Company Paid Leave (CPL), and Americans with Disability Act of 1990 (ADA) and providing service excellence to GBS customers.
Own and review assigned cases. This includes verifying eligibility, capturing medical information, applying appropriate contractual provisions, following legal guidelines, and leveraging expert resources.
Evaluate available information to make claim and leave determinations within compliance guidelines; pay all covered claims accurately and timely.
Coordinate multiple leave and disability plans using integrated technology.
Support ongoing claim management including extensions and reviewing of additional information as needed to support ongoing claim decisions.
Effectively communicate with claimants, employers, and various medical professionals both verbally and in writing to gather information regarding the application for, payment of, and ongoing management of short-term disability benefits and applicable leave plans.
Respond to all telephonic and email inquiries within customer service protocols and adhere to standard timeframes for processing mail, tasks, and outliers. Execute all customer performance guarantees as defined.
Document clear absence notes in the system based on medical received or conversations with the customer, provider, and client.
Proactively work directly with clients and Vocational Rehabilitation Counselors to facilitate return to work either on a full-time or modified duty basis.
Network with both customers and physicians to medically manage claims from initial medical requests to reviewing and evaluating ongoing medical information.
Execution of New York Life and Corporate Compliance, Policies and Procedures and best practices.
Ongoing development via training associated with role and business unit objectives.

What You’ll Bring:

HS Diploma or GED required. Bachelor’s degree strongly preferred.
2+ years’ experience administering Disability strongly preferred.
Experience administering FMLA and/or State Leaves experience strongly preferred.
Proficiency with MS Office applications is required (Word, Outlook, Excel.)
Must be technically savvy with the ability to toggle between multiple applications and/ or computer monitors simultaneously.
Strong critical thinking, analytical, and investigative skills; ability to gather information, analyze facts, and draw conclusions.
Ability to understand complex absence scenarios and apply them to work.
Ability to work with a bias for action and be a self-starter with a customer-focus mindset.
Effective interpersonal, written, and verbal communication skills including the ability to articulate complex claim scenarios and translate them to easily understandable for customers and clients.
Must be technically savvy with the ability to toggle between multiple applications and/ or computer monitors simultaneously.
Attention to detail is critical to effectively handle the technical aspects of the job.
Excellent planning, time management and organizational skills. Ability to manage multiple and changing priorities.
Strong critical thinking and analytical skills to effectively multi-task and prioritize work to meet tight deadlines.
Strong negotiation skills.
Must be able to work with urgency and be a self-starter with a customer focus mindset.
Ability to build and maintain effective relationships.
Knowledge of legal liability, insurance coverage and medical terminology is helpful.
A proven track record of successfully driving results in a complex matrix environment is required.
Ability to work well under pressure.

Work Schedule:

The first 7 weeks of training will take place onsite at The Vision (116 15th Street, Pittsburgh, PA 15222), Monday through Friday. After training, employees will be evaluated. Once they demonstrate proficiency, the role will transition to a hybrid schedule: Remote: Mondays and Fridays, and Onsite: Tuesday, Wednesday & Thursday.

Onsite Amenities:
Employees working onsite will have access to the following amenities:

Fitness center
Tenant lounge
Nearby retail
Bike storage
Outdoor space
Concierge services
Dry cleaning
EV charging stations
Puttery mini golf
The Roaming Bean Coffee
Tapville Social
Onsite free parking

Pay: $50,000.00 - $73,000.00 per year

Benefits:

401(k)
401(k) matching
Dental insurance
Employee assistance program
Health insurance
Life insurance
Paid time off
Professional development assistance
Retirement plan
Tuition reimbursement
Vision insurance

Work Location: In person

Apply Now

Refine Your Search

care concierge jobs in pittsburgh, pa

Senior Specialist, Integrated Absence Manager

Customer Care Specialist | Hiring Now | Onsite- Pittsburgh

Patient Support Specialist, Call Center | Hiring Now | Onsite- Pittsburgh

Customer Support Specialist, Call Center | Hiring Now | Onsite- Pittsburgh

Pharmacy Quality Improvement Specialist | Onsite - Pittsburgh

Customer Service Representative- Health Care Concierge - Must be located in Pittsburgh, or Surrounding Area

LN Concerts, Booking Coordinator

Concierge

Resource Navigator

Patient Care Consultant

Concierge - Sherwood Oaks

Patient Support Specialist

Patient & Family Concierge, Senior- Emergency Department

Temporary Customer Service Representative (Onsite)

Full-Time Patient & Family Concierge - Neuro Trauma (UPMC Presbyterian/5G)

Client Care Associate

Medical Healthcare Sales Consultant

Patient Care Coordinator

Full-Time Patient & Family Concierge, Senior

Patient & Family Concierge - Senior Emergency Department

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