Top 230 Guest service agent Jobs in Plandome, Ny

Guest Services Agent
Knickerbocker —New York, NY
- $32.86 - $43.81 an hour
- Full-time
- Computer literacy
- Hotel
- High school diploma or GED
Front Desk Agent
Adria Hotel & Conference Center —Bayside, NY
- $17.50 - $19.00 an hour
- Full-time
- Hotel
- Communication skills
- Entry level
- Health insurance
- Dental insurance
Quick Apply
Guest Services Agent
Courtyard by Marriott New York Manhattan/Midtown East —New York, NY
- $32.86 - $43.81 an hour
- Full-time
- Computer literacy
- Hotel
- High school diploma or GED
9d
Front Office Agent
The Beekman —New York, NY
- $32.86 an hour
- Full-time
- Hotel
- Ability to stand for extended periods
- Communication skills
Front Desk Agent
Aloft LGA Airport Hotel —East Elmhurst, NY
- $19 - $21 an hour
- Full-time
- Computer literacy
- Writing skills
- Hotel
- Paid time off
- Employee discount
Quick Apply
Front Desk Agent
Cipriani USA Inc —New York, NY
- $30 an hour
- Weekends as needed
- Hotel
- High school diploma or GED
- Ability to sit for extended periods
Quick Apply
Guest Services Agent
Hotel 57 —New York, NY
- $32.86 - $43.81 an hour
- Full-time
- Computer literacy
- Hotel
- High school diploma or GED
Part front Desk Agent
Aloft New York Downtown Financial District —New York, NY
- $19 - $20 an hour
- Part-time
- Computer literacy
- Administrative experience
- Computer skills
Quick Apply
Guest Services Agent
The Muse New York —New York, NY
- $32 - $34 an hour
- Full-time
- Computer literacy
- Hotel
- High school diploma or GED
Front Desk Agent
The Michelangelo Hotel —New York, NY
- $28 - $31 an hour
- Full-time
- Computer literacy
- Hotel
- High school diploma or GED
13d
Guest Experience Agent
Marriott International, Inc —New York, NY
- $31.83 - $42.45 an hour
- Full-time
- Hotel
- High school diploma or GED
- Entry level
Front Desk Agent
Rosewood Hotel Group —New York, NY
- $32.64 - $40.80 an hour
- Full-time
- Hotel
- Bachelor's degree
- Front desk
- Paid holidays
- Health insurance
Guest Services Agent
The Lombardy Hotel —New York, NY
- $30 an hour
- Full-time
- Computer literacy
- Hotel
- High school diploma or GED
Front Desk Agent - Executive & Admin
Hard Rock Hotel New York —New York, NY
- $2 - $50 an hour
- Full-time
- Mid-level
- Hotel
- US work authorization
- Health insurance
- Dental insurance
Quick Apply
3d
Courtyard Times Square South - Front Desk Agent
Aimbridge Hospitality —New York, NY
- $32.85 - $43.80 an hour
- Temporary
- Hotel
- High school diploma or GED
- Entry level
- AD&D insurance
- Disability insurance
Overnight Front Desk Agent at the Crosby Street Hotel
Crosby Hotel LLC —New York, NY
- $25 - $27 an hour
- Overnight shift
- Hotel
- Entry level
- Commuter assistance
- Health insurance
Quick Apply
Guest Services Agent
Margaritaville Resort Time Square —New York, NY
- $24 - $26 an hour
- Full-time
- Bilingual
- Computer literacy
- High school diploma or GED
Lifestyle Front Desk Agent
Marriott International, Inc —New York, NY
- $32.85 - $43.81 an hour
- Full-time
- Hotel
- High school diploma or GED
- Front desk
9d
Front Office Agent (Overnight Relief) - Aman New York
Aman Group Sarl —New York, NY
- $37.91 an hour
- Overnight shift
- Windows
- Hotel
- 1 year
- Health insurance
Front Desk Agent - Part time
Fairfield Inn and Suites NY Manhattan Financial District —New York, NY
- $21 an hour
- Part-time
- Microsoft Excel
- Hotel
- Organizational skills
Quick Apply

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guest service agent jobs near plandome, ny

Guest Services Agent

Knickerbocker -
New York, NY

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Job Details

Full-time
$32.86 - $43.81 an hour

Qualifications

Computer operation
Confidential information handling
Hotel policy compliance
Computer literacy
High school diploma or GED
Computer skills
Customer service problem-solving

Full Job Description

Compensation Type: Hourly Highgate Hotels:

Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America.

With a 30-year track record as an innovator in the hospitality industry, this forward-thinking company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate continues to demonstrate success in developing a diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, featuring contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value.

With an executive team of seasoned hospitality leaders and corporate offices worldwide, Highgate is a trusted partner for top ownership groups and major hotel brands. www.highgate.com

Location:

Edging the bright lights of Broadway and the calm of Bryant Park, The Knickerbocker is a legendary New York landmark reborn as the first luxury hotel in Times Square. Filled with fabled legends, The Knickerbocker once played host to legendary political bigwigs, actresses, oil tycoons and sports figures—and it’s rumored the martini was invented here in the hotel. While historic details like the hotel’s gorgeous Beaux-Arts facade remain unchanged, a soothing new luxury aesthetic is offered within. The stunning transformation of this treasured Manhattan monument invites discerning travelers to discover 330 luxe guestrooms and suites boasting incredible views and bespoke furnishings. An air of posh authenticity embraces New York City’s premier luxury lifestyle hotel.

Overview:

The Guest Service Agent is responsible for providing attentive, courteous and efficient service to all guests during check-in, throughout their stay, and at checkout, while maximizing room revenue and occupancy.

Responsibilities:

Greet and welcome all guests approaching the Front Desk in accordance with Highgate Hotel standards.
Maintain proper operation of the PBX console and ensure that all hotel standards are met (if applicable).
Answer guest inquires about hotel services, facilities and hours of operation in a timely manner.
Ensure logging and delivery of packages, mail and messages to guests and meeting rooms.
Review Front Office log and Trace File daily.
Answer inquires from guests regarding restaurants, transportation, entertainment, etc.
Follow all cash handling and credit policies.
Be aware of all rates, packages and special promotions as listed in the Red Book.
Be familiar with all in-house groups.
Be aware of closed out and restricted dates.
Obtain all necessary information when taking room reservations and follow the rate-quoting scenario.
Be familiar with hospitality terminology.
Have knowledge of emergency procedures and assist as needed.
Handle check-ins and checkouts in a friendly, efficient and courteous manner.
Use proper two-way radio etiquette at all times when communicating with other employees.
Fully comprehend and be able to operate all relevant aspects of the Front Desk computer system.
Be able to perform and complete all tasks and duties on the shift checklist in a timely and efficient manner.
Be able to complete a bucket check, room rate verification report, and housekeeping report.
Balance and prepare individual paperwork for closing of shift according to hotel standards.
Maintain and market promotions and guest programs.
Maintain a clean work area.
Assist guests with safe deposit boxes.

Qualifications:

College course work in related field helpful.
Experience in a hotel or a related field preferred.
High School diploma or equivalent required.
Computer experience required.
Customer Services experience preferred.
Flexible and long hours sometimes required.
Light work - Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
Ability to stand during entire shift.
Maintain a warm and friendly demeanor at all times.
Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.
Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests.
Must be able to multitask and prioritize departmental functions to meet deadlines.
Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner.
Attend all hotel required meetings and trainings.
Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel.
Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and nametag.
Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations.
Maximize efforts towards productivity, identify problem areas and assist in implementing solutions.
Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary.
Must be able to understand and apply complex information, data, etc. from various sources to meet appropriate objectives.
Must be able to cross-train in other hotel related areas.
Must be able to maintain confidentiality of information.
Must be able to show initiative, including anticipating guest or operational needs.
Perform other duties as requested by management.

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Refine Your Search

guest service agent jobs in plandome, ny

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Front Desk Agent - Part time

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