Top 154 Help desk support Jobs in Plantation, Fl

Customer Service Representative - Weston, FL
Capitol Bridge, LLC. —Weston, FL
- $17.50 an hour
- Full-time
- Background check
- Pass drug screening
- Mid-level
- Paid training
- Paid holidays
Quick Apply
IT Support Specialist
American Trophy Co —Pompano Beach, FL
- $25 - $27 an hour
- High school diploma or GED
- Associate's degree
- Communication skills
Quick Apply
1d
Service Desk Admin I
Space Coast Credit Union —Miramar, FL
- $46,130 - $48,847 a year
- Call employer
- Hybrid work
- Pass drug screening
- US work authorization
- Experience equivalent to degree accepted
- Health savings account
- Disability insurance
Quick Apply
7d
Help Desk Technician I
JRM Construction Management, LLC —Fort Lauderdale, FL
- Weekends as needed
- Driver's License
- Travel
- Communication skills
IT Support Specialist
ROSE PAVING LLC —Sunrise, FL
- $60,000 - $65,000 a year
- Mid-level
- Windows
- 2 years
Quick Apply
Help Desk / IT Support Specialist
Shoes For Crews North America, LLC —Boca Raton, FL
- Full-time
- Hybrid work
- Mid-level
- US work authorization
- Communication skills
Quick Apply
Information Technology – Help Desk
COMSYS —Pompano Beach, FL
- Full-time
- Mid-level
- Health insurance
- Dental insurance
IT Desk Network Associate
Urban League of Broward County —Fort Lauderdale, FL
- $55,000 a year
- Email
- Background check
- Computer Science
- Inventory management
MSP - Help Desk Level II LOCAL CANDIDATES ONLY
Computer Business Solutions —Fort Lauderdale, FL
- $55,000 - $70,000 a year
- Full-time
- Mid-level
- Office
- Windows
- Paid holidays
- Health insurance
Quick Apply
Helpdesk Tier 1
TGIPOWER LLC —Boca Raton, FL
- $50,000 - $60,000 a year
- Urgently hiring
- Microsoft Excel
- Microsoft Outlook
- Office
- Health insurance
- Dental insurance
Quick Apply
Service Desk Technician
Flagler Technologies LLC —Boca Raton, FL
- $50,000 - $65,000 a year
- Email
- Hybrid work
- Mid-level
- Office
- Windows
- Dental insurance
- Paid time off
Quick Apply
Help Desk Specialist
Booz Allen Hamilton —Doral, FL
- $52,900 - $108,000 a year
- Full-time
- Computer science
- Azure
- Computer Science
- Health insurance
- Flexible spending account
3d
IT Analyst I
Hotwire Communications, LTD —Fort Lauderdale, FL
- Weekends as needed
- Research
- Mid-level
- Microsoft Office
- Paid parental leave
- Paid holidays
Quick Apply
13d
Info Systems Technician I
SPACE COAST CREDIT UNION —Miramar, FL
- $58,510 - $61,962 a year
- Weekends as needed
- Pass drug screening
- Mid-level
- 3 years
- Health savings account
- Disability insurance
Quick Apply
IT Helpdesk Technician
MAPEI Corporation —Deerfield Beach, FL
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Office
- Health insurance
- Dental insurance
Network/Systems Support Technician
Aegis IT Solutions —Fort Lauderdale, FL
- $50,000 - $62,000 a year
- Full-time
- Background check
- Microsoft Outlook
- Mid-level
- 401(k)
- Paid time off
Quick Apply
10d
IT Helpdesk Technician
MAPEI —Deerfield Beach, FL
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Office
- Health insurance
- Dental insurance
IT Support Technician
Octagon Talent Solutions —Fort Lauderdale, FL
- Contract
- Computer Science
- Mid-level
- High school diploma or GED
Quick Apply
IT Help Desk
Go MCA Relief —Boca Raton, FL
- $20 an hour
- Full-time
- Computer Science
- Organizational skills
- In-person
Quick Apply
6d
IT Coordinator
Larson Cando Inc —Tamarac, FL
- $52,926.92 - $63,739.95 a year
- Full-time
- Computer science
- Computer Science
- Office
- Paid holidays
- Health insurance
Quick Apply

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Customer Service Representative - Weston, FL

Capitol Bridge, LLC. -
Weston, FL

Quick Apply

Job Details

Full-time
$17.50 an hour

Benefits

Paid training
Paid holidays
Health insurance
Dental insurance
401(k)
Employee assistance program
Vision insurance
Life insurance

Qualifications

High school diploma or GED
Customer support

Full Job Description

Position Title: Customer Service Representative - Weston FL

Capitol Bridge is seeking a dynamic and experienced individual to join our team as a Customer Service Representative in Weston, FL, to support an important government project. As a leading organization, Capitol Bridge provides top-tier services while prioritizing security and compliance.

Location: within 50 miles of Weston, FL

Training: 2 weeks paid onsite in Weston, FL

Pay and Benefits:

Salary: 17.50 p/h

Health Insurance- medical, dental, vision & pharmacy benefits. (Employer contribution included)

Company sponsored Life Insurance.

401K Retirement plan.

Vacation Leave and Sick Leave

Employee Assistance Program

Paid Training

Paid Holidays

Position Overview:

The Intermediate Help Desk Operator delivers front-line customer support by handling inbound and outbound calls, emails, and inquiries from DEA registrants and clients. This role focuses on resolving routine issues quickly and accurately while escalating complex matters to senior operators. Strong multitasking, attention to detail, and a commitment to meeting service performance standards are essential.

Key Responsibilities:

Expected to answer calls (inbound/outbound) and emails in addition to other source items.

Provide world-class customer service and assist clients with problems or issues.

Able to handle large orders and tasks at one time by multitasking.

Provide support to both clients, DEA registrants and contractors.

Must be accurate and efficient with all documentation and delivery of services.

Provide customer support services to the DEA registrant community.

Respond to customer issues utilizing problem recognition, research, isolation, resolution, and follow-up steps to resolve the issue.

Provide first-tier support to end users for call support and resolve less complex problems immediately. More complex problems shall be referred to senior level Help Desk Operators.

Possesses specialized experience which may include, but is not limited to: acquisition, finance, material, supply chain, personnel, data and other management areas. Analyzes customers' needs to determine functional requirements. Performs functional responsibilities in an independent manner.

Meet or exceed all project requirements and metric performance requirements such as Quality Assurance, Average handle Time, Adherence and Attendance.

Be able to accept critical feedback and implement changes quickly.

Be able to adapt to change.

Screenings Requested:

You may receive requests for background checks, credit checks and/or drug screening regarding this employment opportunity. Respond to all requests quickly as we anticipate filling our vacancies quickly and non-responses may result in disqualification for this opportunity. *Please be aware that our organization and our client adhere to stringent security regulations, necessitating a thorough background screening process for all potential hires. We value transparency and want to inform you that this screening may result in a delay of at least 60 days prior to onboarding. Rest assured, we are committed to maintaining a secure and compliant work environment. We appreciate your understanding and cooperation as we prioritize the safety and confidentiality of our operations.

Reasonable Accommodation:

If you require alternative methods of application or screening, you must approach the employer directly to request this. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Other duties may be assigned.

EEO Statement:

Capitol Bridge, Inc. is an Equal Opportunity Employer. All employment decisions at Capitol Bridge are based on business needs, job requirements, and individual qualifications, without regard to race, color, religion or belief, national, social, or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate.

Texting Notice:

We communicate with applicants by text in addition to email and phone. If you apply for this position, we may text you about this position, your application for the position, or other things relevant to this job position. If we text you and you no longer want us to text you, you can opt out at that time.

Qualifications:

High School Diploma or High School Equivalency required

Minimum of six (6) years of experience, including two (2) years as a customer support services operator/analyst

Bachelor’s Degree preferred (equivalency accepted: one year of education equals one year of experience, and vice versa)

Being a multilingual speaker is a plus

Certifications: None required

Work Location: In person

Quick Apply

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help desk support jobs in plantation, fl

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