Top 101 Helpdesk support Jobs in Pompano Beach, Fl

IT Service Desk Support Staff (PT/Temporary)
City of Fort Lauderdale, FL —Fort Lauderdale, FL
- $14.42 - $42.44 an hour
- Part-time
- Pass drug screening
- Office
- High school diploma or GED
1d
Helpdesk Tier 1
TGIPOWER LLC —Boca Raton, FL
- $50,000 - $60,000 a year
- Urgently hiring
- Microsoft Excel
- Microsoft Outlook
- Office
- Health insurance
- Dental insurance
Quick Apply
Information Technology – Help Desk
COMSYS —Pompano Beach, FL
- Full-time
- Mid-level
- Health insurance
- Dental insurance
IT SUPPORT SPECIALIST I
City of Plantation, Florida —Plantation, FL
- $44,332.08 - $78,201.80 a year
- Full-time
- Writing skills
- High school diploma or GED
- Ability to lift 50 pounds
14d
Service Desk Technician
Flagler Technologies LLC —Boca Raton, FL
- $50,000 - $65,000 a year
- Email
- Hybrid work
- Mid-level
- Office
- Windows
- Dental insurance
- Paid time off
Quick Apply
IT Technician L1
COMSYS —Pompano Beach, FL
- Mid-level
- Windows
- Communication skills
- Health insurance
- Dental insurance
Help Desk Technician I
JRM Construction Management, LLC —Fort Lauderdale, FL
- Weekends as needed
- Driver's License
- Travel
- Communication skills
IT Desk Network Associate
Urban League of Broward County —Fort Lauderdale, FL
- $55,000 a year
- Email
- Background check
- Computer Science
- Inventory management
IT Helpdesk Technician
MAPEI Corporation —Deerfield Beach, FL
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Office
- Health insurance
- Dental insurance
MSP - Help Desk Level II LOCAL CANDIDATES ONLY
Computer Business Solutions —Fort Lauderdale, FL
- $55,000 - $70,000 a year
- Full-time
- Mid-level
- Office
- Windows
- Paid holidays
- Health insurance
Quick Apply
IT Helpdesk Technician
MAPEI —Deerfield Beach, FL
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Office
- Health insurance
- Dental insurance
Service Desk Technician
Sage Dental —Boca Raton, FL
- Overtime
- Microsoft Excel
- Microsoft Outlook
- Office
Help Desk / IT Support Specialist
Shoes For Crews North America, LLC —Boca Raton, FL
- Full-time
- Hybrid work
- Mid-level
- US work authorization
- Communication skills
Quick Apply
Helpdesk Tier 3
TGIPOWER LLC —Boca Raton, FL
- $80,000 - $90,000 a year
- Full-time
- 6 years
- Writing skills
- Office
- Health insurance
- Dental insurance
Quick Apply
IT Helpdesk Technician
Hose-McCann Communications —Deerfield Beach, FL
- Full-time
- Computer Science
- Mid-level
- Windows
Quick Apply
IT Support Technician
Octagon Talent Solutions —Fort Lauderdale, FL
- Contract
- Computer Science
- Mid-level
- High school diploma or GED
Quick Apply
IT Technician
Consolidated Water Group, —Coral Springs, FL
- $55,000 - $75,000 a year
- Full-time
- Mid-level
- Office
- Analysis skills
- Paid time off
Quick Apply
IT Analyst I
Hotwire Communications, LTD —Fort Lauderdale, FL
- Weekends as needed
- Research
- Mid-level
- Microsoft Office
- Paid parental leave
- Paid holidays
Quick Apply
7d
IT Help Desk
Go MCA Relief —Boca Raton, FL
- $20 an hour
- Full-time
- Computer Science
- Organizational skills
- In-person
Quick Apply
10h
IT Service Desk Technician Tier 2 - Hybrid Boca Raton Florida
Flagler Technologies LLC —Boca Raton, FL
- $65,000 - $75,000 a year
- Full-time
- Hybrid work
- Mid-level
- Office
- 4 years
- Dental insurance
- Paid time off
Quick Apply

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IT Service Desk Support Staff (PT/Temporary)

City of Fort Lauderdale, FL -
Fort Lauderdale, FL

Apply Now

Job Details

Part-time
$14.42 - $42.44 an hour
1 day ago

Qualifications

Customer communication
High school diploma or GED
Driver's License

Full Job Description

This is a part-time position with a 32-Hour cap per week in accordance with City of Fort Lauderdale Policy and Standards Manual. This position is At-Will and is not covered by a Collective Bargaining Agreement or the Personnel Rules.

This role manages a queue of tickets in the help desk ticketing system, in addition to incoming calls. This position involves assignments in the Information Technology Services Department. The employee is compensated on an hourly basis, as the services are needed. A temporary assignment can end at any time depending on the hiring department's needs.

ESSENTIAL JOB FUNCTIONS

Essential functions are the basic job duties that an employee must be able to perform, with or without reasonable accommodation. The list of essential functions, as outlined herein, is intended to be representative of the tasks performed within this classification. The omission of a function does not preclude management from assigning essential duties not listed herein if such duties relate to the position.

Answers a high volume of help desk calls for Service Requests and Incidents; creates and documents work orders in ticketing system
Provides Walk-in support on mobile devices, laptops, password reset, and basic level customer needs
Troubleshoots, analyzes and resolves hardware, software and network support incidents, or escalates to other higher support tiers when necessary
Maintains Active Directory users and groups

JOB REQUIREMENTS, PREFERENCES & WORK ENVIRONMENT

MINIMUM JOB REQUIREMENTS

High school Diploma or G.E.D.
One or more years of IT technical support or field technician experience
Possess or be able to obtain a valid State of Florida driver's license within 30 days of hire.
Strong communication skills are required, both oral and written, to interact effectively at all levels within the organization
Ability to handle and prioritize multiple tasks and work efficiently in a fast-paced environment
May require a higher level of education or previous work experience which will be evidenced by copies of relevant education certificates or previous work history

As public servants, employees may be required to work immediately before, during, and/or after an emergency. All employees must be available and able to work assigned shifts as determined by their Department Heads.

PHYSICAL STANDARDS REQUIRED TO PERFORM ESSENTIAL JOB FUNCTIONS
Depends upon work assignment and location.

The noise level in the work environment is quiet to moderately loud. The work may entail sedentary work in an office setting. While performing duties, employee may frequently be required to stand, walk, stoop, talk, hear, reach above and below shoulders, and use hand and fingers dexterity keyboarding. The employee may be required on rare occasions to lift up to 50 pounds.

Sometimes work is stressful when working under stringent time constraints. Vocal communication is required for expressing or exchanging ideas by means of the spoken word, and conveying detailed or important instructions to others accurately, loudly, or quickly. Hearing is required to perceive information at normal spoken word levels, and to receive detailed information through oral communications and/or to make fine distinctions in sound; visual acuity is required for depth perception, color perception.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

HOW TO APPLY & SUPPLEMENTAL INFORMATION

The City of Fort Lauderdale receives a high volume of applications, so not every applicant who meets the minimum qualifications will be guaranteed an interview. Candidates are selected for interviews based on how closely their education and work experience match the specific requirements of the position.

Applicants will be subject to an extensive selection and screening process, which may include, but not be limited to evaluation of training and experience; written; oral and performance-based testing; skills assessment; interview; employment check, background investigation; medical examination; and drug screen. For Public Safety positions, the process additionally includes polygraph examinations and psychological evaluations. The expected duration of the selection process varies by position.

All applicants, including current City of Fort Lauderdale employees, need to fully detail their work experience on the employment application. Applicants must ensure that all required documents submitted are in a format that is acceptable, clear, and legible. It is the applicant’s responsibility to update their online profile with accurate personal information, work history, education, and certifications each time they submit a new application. Incomplete applications may result in disqualification.
The City of Fort Lauderdale is an Equal Opportunity, Veteran’s Preference Employer and Drug Free Workplace.

For technical support with your application, contact GovernmentJobs.com from 9 am to 9 pm EST, Monday to Friday, at (855) 524-5627 or email [email protected].

This is a part time temporary non-benefited position.

Apply Now

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helpdesk support jobs in pompano beach, fl

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