Top 91 Freight forwarder Jobs in Port Of Los Angeles Ca

Customer Service Representative II
AIT Worldwide Logistics, Inc. —Torrance, CA
- $22.70 - $32.00 an hour
- Online Application
- Mid-level
- 3 years
- High school diploma or GED
- Paid parental leave
- Health savings account
13d
Early Career Development Trainee I
AIT Worldwide Logistics, Inc. —Torrance, CA
- $27.40 - $38.70 an hour
- Online Application
- High school diploma or GED
- Bachelor's degree
- Travel
- Paid parental leave
- Health savings account
Freight Forwarding Operations and Customer Service Agent - Air Imports
DP WORLD LOGISTICS USA, INC —Cerritos, CA
- $55,000 - $69,000 a year
- Full-time
- Hybrid work
- Mid-level
- 3 years
- US work authorization
Quick Apply
11d
Domestic Operations Support Agent I
AIT Worldwide Logistics, Inc. —Torrance, CA
- $22.70 - $32.00 an hour
- Online Application
- Writing skills
- High school diploma or GED
- Organizational skills
- Paid parental leave
- Health savings account
Ocean Import Forwarding Agent
Cargo shipping Logistics —Inglewood, CA
- $50,469.19 - $60,780.09 a year
- Full-time
- Mid-level
- Office
- In-person
- Dental insurance
- 401(k)
Quick Apply
Import/Export Specialist
Ctc Global Corporation —Irvine, CA
- $64,451 - $81,319 a year
- Full-time
- 5 years
- Office
- Microsoft Office
- Paid holidays
- Disability insurance
Quick Apply
Import Operations Specialist
ODW Global Inc. —Vernon, CA
- From $3,800 a month
- Full-time
- Background check
- English
- US work authorization
- Paid time off
Quick Apply
Sales Account Executive
OEC Group —Cerritos, CA
- $45,000 - $80,000 a year
- Full-time
- Microsoft Excel
- ERP systems
- Mid-level
- Paid holidays
- Health insurance
Quick Apply
Senior Sales Account Executive
OEC Group —Cerritos, CA
- $80,000 - $120,000 a year
- Full-time
- Microsoft Excel
- ERP systems
- Mid-level
- Paid holidays
- Health insurance
Quick Apply
[KOTRA LA] FURSYS LLC. Logistics & Supply Chain Operation Specialist
KOTRA Los Angeles —Orange, CA
- $50,000 - $55,000 a year
- Full-time
- English
- Mid-level
- Bachelor's degree
- Health insurance
- Dental insurance
Quick Apply
14d
Imports Associate
MSI —Orange, CA
- $22 - $25 an hour
- Overtime
- Bilingual
- Microsoft Word
- Microsoft Outlook
- Disability insurance
- Health insurance
Outside Sales Representative
Concordia International Forwarding Corporation —Hawthorne, CA
- Full-time
- Mid-level
- Business development
- Bachelor's degree
- Profit sharing
- Paid holidays
Quick Apply
Procurement Agent
Ledgent Technology —Torrance, CA
- $21.63 - $34.80 an hour
- Microsoft Access
- Customer service
- Mid-level
Quick Apply
12d
Freight Forwarding Ocean Operation -Bilingual Mandarin
Edward Transit Express Group Inc —Gardena, CA
- From $4,500 a month
- 8 hour shift
- Bilingual
- Microsoft Word
- Background check
- Health insurance
- 401(k)
Quick Apply
Freight Forwarder, Air Import
DSV —Torrance, CA
- $22.50 - $30.50 an hour
- Email
- Customer service
- Computer literacy
- Basic math
- Health savings account
- Paid holidays
Domestic Agent II
AIT Worldwide Logistics, Inc. —Torrance, CA
- $27.40 - $38.70 an hour
- Online Application
- Microsoft Word
- Writing skills
- Mid-level
- Paid parental leave
- Health savings account
Logistics Coordinator Assistant
Fortune Electric America Inc —Torrance, CA
- $45,000 - $55,000 a year
- Urgently hiring
- Microsoft Outlook
- Bachelor of Science
- Office
- Profit sharing
- Paid holidays
Quick Apply
Customer Service Representative I
AIT Worldwide Logistics, Inc. —Torrance, CA
- $17.70 - $25.00 an hour
- Online Application
- High school diploma or GED
- Entry level
- Under 1 year
- Paid parental leave
- Health savings account
FREIGHT FORWARDER – IMPORT
Ocean Blue Express —Los Angeles, CA
- $52,000 - $75,000 a year
- Email
- Mid-level
- Office
- US work authorization
- Health insurance
- Dental insurance
Quick Apply
3d
Senior Freight Forwarder, Capital Equipment
DSV —Torrance, CA
- $70,304 - $85,560 a year
- Email
- 5 years
- Computer literacy
- English
- Health savings account
- Paid holidays

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Customer Service Representative II

AIT Worldwide Logistics, Inc. -
Torrance, CA

Apply Now

Job Details

Full-time
$22.70 - $32.00 an hour
13 days ago

Benefits

Paid parental leave
Health savings account
AD&D insurance
Health insurance
Dental insurance
Flexible spending account
Tuition reimbursement
Parental leave
Vision insurance
Pet insurance

Qualifications

Vendor relationship building
Employee relationship building
High school diploma or GED

Full Job Description

Introduction:

Join us at AIT, where we believe every day presents an opportunity to make a global impact!

We’re problem solvers, driven by our curiosity and creativity, in endless pursuit of solutions for our customers. Together, we champion the strength of our global teams. And, as trusted advisors, we go above and beyond, working together in a supportive and collaborative environment to ensure customer satisfaction.

Through the company's continued growth, we challenge ourselves to be better, continuously learning and growing in our dynamic environment. Helping others is at the core of our culture, join us in finding fulfillment by giving back to our local communities as the united team that is AIT. Find out what our people deliver.® means when you come move the world with us!

Hear directly from our teammates at AIT Worldwide Logistics and make us the next stop on your career journey.

Overview:

The Customer Service Representative II will act as resource to AIT's customers requests and resolve delivery issues by answering customer's questions and work on resolving them in coordination with other departments. This role will focus on establishing new relationships, managing and maintaining existing customer's accounts and assessing customer's needs translating into results oriented solutions.

Responsibilities:

Follow established procedures on setting up routes and transit times / appointment scheduling for AIT's services
Answer incoming calls and make outbound calls ensuring outstanding customer service. Complete requests with a sense of urgency and professionalism
Work within Transportation Management Software (TMS) to trace loads and provide customers with necessary shipment updates
Review and proactively respond to customer emails within the assigned team inbox
Proactively meet or exceed Customer KPI's and / milestones within a timely manner
Promote additional services, such as Proof of Delivery (POD's), to contribute to overall profit
Serve as a liaison between sales and / or account management team and customers to enhance service experience
Escalate highly unusual situations to sales and /or account management team to review and reconcile
Review the process and take immediate action to correct or solve semi-routine issues that may occur
Act as resource to new and existing customer accounts to assure accurate and timely delivery
Provide feedback on enhancing current procedures that will increase efficiency reduce errors and better serve our customers
Develop and maintain relationships with AIT’s customers and vendors
Train and gain general knowledge of lane history and customer pricing
The wage range for this position is $22.70-$32.00 and may vary based on geography as well as relative knowledge, skills, abilities, and experience.

Qualifications:

Education Qualifications

High School or GED equivalent Required

Experience Qualifications

3-5 years experience in customer service or related roles Required
3-5 years experience working in Freight Forwarding, logistics, 3PL, Transportation Brokerage or Trucking company Preferred

Skills and Abilities

AS400 (Low proficiency)
Transportation Management Software (TMS) (Medium proficiency)
Microsoft Office Suite (Medium proficiency)

Other Skills We Hope to See:

A team player who works well with others – being respectful to our teammates is a Core Value!
A strong work ethic with an appreciation for ownership, independence, accountability and autonomy in your role.
Growth mindset – being passionate about your craft, always looking for ways to improve yourself and the company, being open to change and doing things differently.
Customer service focus – we serve a wide variety of customers, both internal and external, and building relationships is a part of our culture!

What AIT Can Offer You:

In addition to your base compensation, you may be eligible for a bonus based on achievement of business and/or individual performance metrics (dependent on position). Benefits offered include Medical, Prescription, Health Savings Account, Flexible Spending Accounts, Dental, Vision, Life, AD&D, Disability, Supplemental Health, Employee Support, Paid Parental Leave, Pet Insurance, 401(k) and Tuition Reimbursement. In addition, teammates may be eligible for up to 10 to 20 days of vacation (depending on tenure), 2 personal days, 1 floating holiday, 5 sick days, 5 volunteer hours, and 6 company holidays (plus Veterans Day for Veterans) annually.

About AIT Worldwide:

AIT Worldwide Logistics is a global freight forwarder that helps companies grow by expanding access to markets all over the world where they can sell and/or procure their raw materials, components and finished goods. For more than 40 years, the Chicago-based supply chain solutions leader has relied on a consultative approach to build a global network and trusted partnerships in nearly every industry, including aerospace, automotive, consumer retail, energy, food, government, high-tech, industrial, life sciences and marine. Backed by scalable, user-friendly technology, AIT’s flexible business model customizes door-to-door deliveries via sea, air, ground and rail—on time and on budget. With expert teammates staffing more than 150 worldwide locations in Asia, Europe and North America, AIT’s full-service options also include customs clearance, warehouse management and white glove services.

AIT Worldwide Logistics is an Equal Opportunity Employer – M/F/Veterans/Disabled. If you are unable to apply online due to a disability, contact Human Resources at 630-766-8300 ext 5218.

Apply Now

Refine Your Search

freight forwarder jobs in port of los angeles ca

Customer Service Representative II

Early Career Development Trainee I

Freight Forwarding Operations and Customer Service Agent - Air Imports

Domestic Operations Support Agent I

Ocean Import Forwarding Agent

Import/Export Specialist

Import Operations Specialist

Sales Account Executive

Senior Sales Account Executive

[KOTRA LA] FURSYS LLC. Logistics & Supply Chain Operation Specialist

Imports Associate

Outside Sales Representative

Procurement Agent

Freight Forwarding Ocean Operation -Bilingual Mandarin

Freight Forwarder, Air Import

Domestic Agent II

Logistics Coordinator Assistant

Customer Service Representative I

FREIGHT FORWARDER – IMPORT

Senior Freight Forwarder, Capital Equipment

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