Top 624 Director of client services Jobs in Portland, Or

Director of Client Services
Premier Press —Portland, OR
- Full-time
- Ability to walk for extended periods
- ERP systems
- Office
Quick Apply
Director, Client Services
Kobie Marketing —Portland, OR
- Full-time
- Remote
- Bachelor's degree
- Continuous improvement
- Travel
Quick Apply
Deputy Director - Department of County Human Services (DCHS)
Multnomah County, OR —Portland, OR
- $132,703.77 - $212,326.20 a year
- Online Application
- Background check
- 6 years
- Office
- Paid parental leave
- Health insurance
Licensed Mental Health Therapist
Discover Recovery Treatment Center —Portland, OR
- $85,000 - $100,000 a year
- Full-time
- LMFT
- Licensed Clinical Social Worker
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
Senior Tax Manager (CPA) — Tax Director Track
Pacific Northwest Tax Service —Portland, OR
- $150,000 - $185,000 a year
- Extended hours
- Background check
- 7 years
- CPA
- Paid holidays
- Health insurance
Quick Apply
BILINGUAL "SPANISH" - Program Supervisor
El Jardín —Hillsboro, OR
- $66,560 - $76,960 a year
- Full-time
- Spanish
- Google Workspace
- Computer literacy
- 403(b) matching
- Health savings account
Quick Apply
Assistant Campus Manager
NORTHWEST COLLEGE SCHOOL OF BEAUTY —Portland, OR
- $43,000 - $65,000 a year
- Full-time
- Classroom
- Cosmetology License
- Microsoft Excel
- Relocation assistance
- Health insurance
Quick Apply
Residential Therapist
Parrott Creek Child & Family Services —Oregon City, OR
- $66,560 - $72,800 a year
- Full-time
- Bilingual
- Background check
- Master of Social Work
- Paid training
- 403(b) matching
Quick Apply
Funeral Home Manager
River View Cemetery Funeral Home —Portland, OR
- $65,000 - $85,000 a year
- Full-time
- Background check
- Microsoft Excel
- 5 years
- Disability insurance
- Relocation assistance
Quick Apply
Premier Zillow Flex Real Estate Agent
The Reger Group —Portland, OR
- $48,000 - $200,000 a year
- Online Application
- Sales
- Mid-level
- Real Estate License
- Flexible schedule
Quick Apply
Full Service Digital Marketing Account Manager
Trial Guides —Portland, OR
- $60,000 - $100,000 a year
- Part-time
- Marketing
- Mid-level
- 3 years
- Health insurance
- Dental insurance
Quick Apply
Premier Zillow Flex Real Estate Agent
The Reger Group —Vancouver, WA
- $48,000 - $200,000 a year
- Online Application
- Sales
- Mid-level
- Real Estate License
- Flexible schedule
Quick Apply
Senior Clinical Administrative Director
Lifeworks NW —Portland, OR
- $44.50 - $64.22 an hour
- Part-time
- Microsoft Outlook
- Addiction Medicine
- 5 years
- Health savings account
- Health insurance
Quick Apply
Construction Project Manager - Water Systems
Schneider Water Services —Saint Paul, OR
- $80,000 - $110,000 a year
- Full-time
- Background check
- Construction site
- Office
- Disability insurance
- Health insurance
Quick Apply
Director of Forensic Accounting & Fiduciary Services
BolyːWelch —Portland, OR
- $120,000 - $160,000 a year
- Hybrid work
- Research
- Office
- 3 years
- Profit sharing
- AD&D insurance
9d
Accounting Manager
Cinco Design —Portland, OR
- $70,000 - $80,000 a year
- Full-time
- Hybrid work
- 5 years
- Finance
- Bachelor's degree
- Paid holidays
- Health insurance
Quick Apply
Assisted Living Assistant Administrator
Sapphire at Firwood Gardens —Portland, OR
- $80,000 - $85,000 a year
- Full-time
- Apartments
- Recruiting
- Senior level
- Paid holidays
- Health insurance
Quick Apply
1d
Senior Tax Associate (CPA or EA or LTC)
Pacific Northwest Tax Service —Portland, OR
- $85,000 - $110,000 a year
- Extended hours
- CPA
- Mid-level
- Office
- Paid holidays
- Health insurance
Quick Apply
1d
Director of Accounting
BolyːWelch —Portland, OR
- $180,000 - $225,000 a year
- Management
- CPA
- Office
- Health savings account
- Paid holidays
Commercial HVAC Maintenance Sales Rep
COMFORT FLOW HEATING CO —Milwaukie, OR
- Clean driving record
- Marketing
- Mid-level
Quick Apply

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Director of Client Services

Premier Press -
Portland, OR

Quick Apply

Job Details

Full-time

Qualifications

Cost management
Staff supervision
ERP systems
Inventory management software
Project management experience in manufacturing
Production management software
Client management
Leading team collaboration initiatives
Business operations
Financial acumen
Manufacturing company experience

Full Job Description

Description:

Premier Press is one of the largest creative production companies on the West Coast, partnering with some of the world’s most recognizable brands to bring complex, high-impact programs to life. If you’re someone who’s a self-starter, detail oriented and motivated to learn, this could be a great opportunity to work at an exciting and growing company.

Visit our website to see our great work! http://www.premierpress.com

Our Mission: Bring order to the chaos of creative production & distribution, making it easy to bring your brand to life.

Our Vision: Create a world free from dull marketing.

Our Values:

Go Beyond
Discover New Ways & Ideas
Respect Ourselves, Each Other, & Our Community
Deliver the Best Client Experience

The Director of Client Services is a key leader in modeling and reinforcing these values by driving clarity, accountability, and executional excellence across the entire client lifecycle.

Job Title: Director of Client Services

Classification: Full-Time, Exempt

Salary: DOE

Reports to: VP of Manufacturing

Typical Schedule: Monday - Friday, 8am- 5pm

Location: In-Office (no remote), 5000 N Basin Ave., Portland, OR 97217

General Summary:

The Director of Client Services is responsible for leading, developing, and continuously improving the Project Management function to ensure an exceptional client experience from job intake through final delivery. This role provides strategic leadership and operational oversight of all client execution activities, ensuring projects are delivered on time, within scope, and aligned with Premier Press’s Mission, Vision, Values, capacity, and profitability goals.

This position owns the client execution process and serves as the bridge between Sales, Estimating, and Operations—driving consistency, accountability, and continuous improvement across the organization.

Requirements:

Key Responsibilities

Leadership & Team Management

Lead, coach, and develop the Project Management team to deliver a consistently high level of service
Set clear expectations, priorities, and performance standards for Project Managers
Conduct regular one-on-ones, performance reviews, and development planning
Foster a culture of accountability, collaboration, continuous improvement, and proactive problem-solving

Client Experience & Relationship Management

Own the end-to-end client execution experience from post-sale handoff through final delivery
Ensure client expectations are clearly defined, documented, and communicated
Serve as the primary escalation point for complex client issues or at-risk projects
Partner closely with Sales to ensure smooth handoffs, scope clarity, and alignment on timelines and deliverables

Operational Excellence & Process Ownership

Establish, maintain, and continuously improve Project Management workflows, SOPs, and best practices
Ensure consistent and accurate use of MIS / ERP systems, including iQuote, Monarch, Antera, Veracore, and Propago
Drive standardization in job setup, scheduling, change management, and documentation
Ensure clear handoffs and accountability between Estimating, Production, and Client Services

Systems, Data & Visibility

Ensure Project Managers effectively manage jobs within:

iQuote (estimating, job planning, and scope clarity)

Monarch (job tracking, production workflow, and scheduling)

Antera (job tracking, production workflow, and scheduling of merch)

Veracore (inventory management and distribution)

Propago (web-to-print, storefronts, and client programs)

Partner with Operations and IT to improve system adoption, data accuracy, and reporting
Leverage system data to identify risks, bottlenecks, trends, and improvement opportunities

Capacity, Scheduling & Prioritization

Work closely with Production and Operations leadership to align project priorities with available capacity
Balance workloads across the Project Management team to ensure sustainability and consistency
Ensure projects are scheduled realistically and proactively managed to avoid delays and last-minute escalations

Financial & Performance Accountability

Support accurate estimating assumptions through disciplined project planning and execution
Monitor key performance indicators, including on-time delivery, rework, client satisfaction, and margin impact
Reduce avoidable errors, change orders, and cost overruns through improved process and accountability

Continuous Improvement & Strategic Contribution

Champion continuous improvement initiatives within Client Services
Use data, team feedback, and client insights to drive smarter decision-making
Contribute to cross-functional initiatives that improve scalability, efficiency, and the overall client experience
Help shape the long-term vision, structure, and maturity of the Client Services organization

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.

Supervisory Responsibility: Project Management Team (and future Client Services roles as the organization scales).

Required Qualifications

10+ years of experience in Project Management, Client Services, or Operations leadership
Proven experience leading and developing teams
Strong understanding of complex production, manufacturing, and fulfillment workflows
Experience working within MIS / ERP environments (iQuote, Monarch, Antera, Veracore, Propago, or similar systems)
Excellent communication, organization, and problem-solving skills
Strong business acumen with an understanding of cost, margin, and operational impact

Preferred Qualifications

Experience in print, creative production, manufacturing, merch & apparel, or related industries
Demonstrated success driving process improvement or operational change initiatives
Experience scaling teams, systems, and workflows in a growing organization

Core Competencies

Leadership & Coaching
Client Advocacy
Operational Discipline
Systems & Process Thinking
Strategic Planning
Accountability & Follow-Through

Additional Details

Work Environment: This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, and photocopiers.

Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to stand and sit; walk; use hands and fingers, handle or feel; reach with hands and arms; and push carts. The employee is occasionally required to stoop or kneel. The employee must frequently lift and move up to 5 pounds and occasionally lift and move objects up to 20 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

Alcohol and Drug-Free Policy: We are an alcohol and drug-free workplace. Offers are contingent on the successful completion of background checks and drug screenings. (While we prohibit impairment on the job, our policy does not restrict lawful, off-duty marijuana use.)

EEO: Premier Press provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any time without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

Quick Apply

Refine Your Search

director of client services jobs in portland, or

Director of Client Services

Director, Client Services

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Senior Tax Manager (CPA) — Tax Director Track

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