Top 1140 Technical support engineer Jobs in Portland Or

Technical Support Engineer
Prismatic —Portland, OR
- $85,000 - $105,000 a year
- On call
- Remote
- Background check
- Writing skills
- Mid-level
- Disability insurance
- Health insurance
IT Engineer
Panthalassa —Portland, OR
- $120,000 - $160,000 a year
- Full-time
- Google Workspace
- System design
- Mid-level
- Disability insurance
- Relocation assistance
Quick Apply
Hybrid On-site IT Technician
ThyTech Computers, Inc. —Tigard, OR
- $50,000 - $62,000 a year
- Full-time
- Hybrid work
- Background check
- Azure
- Windows
- Health insurance
- 401(k)
Quick Apply
Technical Support Engineer
Logitech —Camas, WA
- $70,000 - $85,000 a year
- Online Application
- Hybrid work
- Oracle
- English
- Mid-level
- Commuter assistance
- Paid parental leave
Technical Support Engineer I
Smarsh —Portland, OR
- $60,000 - $70,000 a year
- Full-time
- Hybrid work
- 5 years
- Mid-level
- Mentoring
Quick Apply
Field service engineer - Desktop Support
Cognizant —Portland, OR
- Full-time
- Mid-level
- Office
- Windows
- Paid parental leave
- Employee stock purchase plan
Mechanical Department Head - West Linn, OR
Systems West Engineers —West Linn, OR
- $145,000 - $160,000 a year
- Full-time
- Hybrid work
- Bachelor of Science
- 11+ years
- Mentoring
- Profit sharing
- Paid training
Quick Apply
Civil Engineer
3J Consulting —Beaverton, OR
- $100,000 - $130,000 a year
- Email
- Civil engineering
- 6 years
- Office
- Free parking
- Health savings account
Quick Apply
Senior Equipment Engineer
nLIGHT —Camas, WA
- $90,000 - $130,000 a year
- Full-time
- 5 years
- Analysis skills
- Travel
- Paid jury duty
- Health savings account
4d
Optical Engineer, Customer and Application Support
Crossroads Photonics Corporation —Vancouver, WA
- $80,000 - $120,000 a year
- Full-time
- Doctoral degree
- English
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
Implementation Engineer – Unified Communications & Contact Center Solutions
Cerium Networks Inc —Beaverton, OR
- $95,000 - $130,000 a year
- Weekends as needed
- 5 years
- Office
- Analysis skills
- Wellness program
- AD&D insurance
Quick Apply
Mechanical Engineer
Leatherman Tool Group Inc. —Portland, OR
- $72,000 - $105,000 a year
- Full-time
- Bachelor of Science
- Mid-level
- 3 years
- Health savings account
- Health insurance
Quick Apply
6d
Civil Engineer - Transportation
3J Consulting —Beaverton, OR
- $100,000 - $130,000 a year
- Email
- Microsoft Word
- Civil engineering
- 6 years
- Free parking
- Health savings account
Quick Apply
CNC Technical Sales Representative
Rosco Precision Machinery —Portland, OR
- $60,000 - $250,000 a year
- Full-time
- Mid-level
- Quality control
- In-person
- Travel reimbursement
- Paid training
Quick Apply
Civil Engineer
Froelich Engineers —Durham, OR
- $75,000 - $110,000 a year
- Full-time
- Civil engineering
- Mid-level
- Office
- Health insurance
- Dental insurance
Quick Apply
Field Applications Engineer - ROR H/F
Radiall —Tualatin, OR
- Travel
- Budgeting
- Senior level
Quick Apply
Civil Engineer - Water Resources
3J Consulting —Beaverton, OR
- $100,000 - $130,000 a year
- Email
- Civil engineering
- Construction site
- Mid-level
- Free parking
- Health savings account
Quick Apply
Network Engineer II
Educational Service District 112 —Vancouver, WA
- $107,993.60 - $131,393.60 a year
- Full-time
- Mid-level
- High school diploma or GED
- In-person
- Health savings account
- Health insurance
2d
Principal Machine Learning Engineer, Agentic AI
Zillow —Oregon
- $194,200 - $326,600 a year
- Full-time
- Computer science
- Computer Science
- 5 years
Manufacturing Engineer II
DCI —Newberg, OR
- $76,960 - $123,801 a year
- Full-time
- Background check
- Word processing
- Mid-level
- Dental insurance
- 401(k)
Quick Apply

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technical support engineer jobs near portland or

Technical Support Engineer

Prismatic
Portland, OR

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Job Details

$85,000 - $105,000 a year

Benefits

Disability insurance
Health insurance
Unlimited paid time off
Dental insurance
Paid time off
Vision insurance
Life insurance

Qualifications

Customer communication
Writing skills
Managing clients in a customer support role
Customer support

Full Job Description

Prismatic is the integration platform that helps B2B software companies build integrations fast and deliver them at scale. We're turning integrations from a bottleneck into a growth driver for hundreds of companies, from high-growth startups to Fortune 500s.

Our platform handles everything that breaks at scale, so teams can ship integrations, not infrastructure. It provides flexible, AI-enabled build experiences through code-native, low-code, and an embedded workflow builder, plus self-service configuration and an embedded marketplace.

Prismatic is well-funded with strong product-market fit and a high-agency, driven, collaborative culture.

About the role:

We're looking for a Technical Support Engineer who is excited to work on a fully remote team that offers the best possible user experience in support and onboarding experience for our technical and non-technical customers.

The ideal candidate has a strong technical foundation across APIs, authentication, integrations, SDKs, CLI tools, and web applications. You're comfortable working in an IDE, reading logs, and interacting directly with APIs to diagnose and troubleshoot system behavior. You enjoy a new challenge every day as you assist customers with building and troubleshooting integrations to the other third-party apps their customers use. It's critical to have customer-facing experience and the ability to prioritize numerous tasks in the best way to serve our customers.

Excellent verbal and written communication skills are required as you will be representing Prismatic to customers and providing insight to internal Engineering teams.

Sound good so far? Let's talk a little more about the Prismatic platform.

Our platform empowers users to build, deploy, and support integrations. Prismatic integrations connect our customers' products to the other applications their customers use. It includes a code-first build approach, a low-code integration designer, an embedded workflow builder, SDKs, AI-assisted development tooling, an embeddable integration marketplace, and purpose-built infrastructure for running integrations at scale.

What you will do:

Deliver an exceptional customer experience through technical support by answering questions, providing guidance and best practices, and helping users navigate Prismatic's developer features and low-code tools.
Triage and prioritize customer issues and feature requests based on severity, impact, and urgency.
Troubleshoot API requests, webhook payloads, authentication, and data formatting by investigating logs, API responses, configuration, and code to identify root causes and drive issues to resolution.
Escalate complex issues with clear reproduction steps, relevant evidence, severity, and customer impact.
Partner with internal teams on escalations, support a smooth transition from onboarding, and communicate customer trends.
Participate in the Support on-call rotation for critical incidents, managing customer communication and coordinating with Engineering when needed.

About you:

Have 3+ years of experience in technical customer success, support, engineering, or a similar technical customer-facing role.
Have a strong understanding of APIs, including REST, GraphQL, and webhooks.
Understand authentication patterns, including OAuth 2.0 and JWT, and are familiar with common data formats such as JSON, XML, YAML, and CSV.
Are comfortable reading and debugging TypeScript or JavaScript code and troubleshooting production issues; writing production code is a plus.
Can communicate complex technical concepts clearly and approach problems with curiosity, adaptability, and a solution-oriented mindset.
Familiarity with AI-assisted development tools, such as Claude Code and Cursor.
Can pass a background check and are legally authorized to work in the United States.
Are located within 1 time zone of US Pacific Time and able to work US Pacific Time hours.

Pay range:

$85,000 - $105,000/year + equity

Life at Prismatic

Our Values

Our values shape everything we do—how we make decisions, collaborate, and operate day to day.

Give a Shit – We bring passion and drive to our work. We believe what we're doing matters and we treat it that way.
Progress Over Perfection – We value daily progress, moving fast, and iterating. We prefer a good solution now over a perfect one later.
Same Team – We recognize that we succeed or fail as a group and help each other out. We don't tolerate assholes.

What to expect at Prismatic

We operate with urgency, ownership, and high standards. You'll be joining a team that's highly engaged, customer-obsessed, and constantly solving new problems that help B2B software companies scale their integration strategies.

To support this pace, we're also intentional about sustainability. We offer comprehensive benefits, unlimited PTO, and top-tier equipment for remote work.

Benefits

Remote work: Our team works remotely across the US; we travel together 2x times a year for company kick-offs and mid-year meetings.
️ Unlimited PTO: We have an unlimited & flexible paid time off (PTO) policy that encourages our team to recharge when they need to.
Medical, dental & vision: Prismatic offers high-quality medical (Cigna Medical), dental (Guardian Dental) and vision (Guardian VSP) care for full-time employees and their dependents.
️ Life insurance: We provide company-paid life insurance, short-term disability insurance, and long-term disability insurance through Guardian.
401(k): Our 401(k) plan is through Empower with 4% company match - 100% of the first 3% and 50% of the next 2%.
Computer & technology equipment: We provide the equipment you need to do your best work, applicable to your role + $1k new hire setup stipend.

Ready to Help Turn Integrations Into Growth Drivers?

We want diverse perspectives and experiences. If this role excites you but you're not sure you check every box, apply anyway. We consider every application thoughtfully and will either move forward with you, connect you with another team that might be a better fit, or keep in touch for future opportunities.

Apply Now

Refine Your Search

technical support engineer jobs in portland or

Technical Support Engineer

IT Engineer

Hybrid On-site IT Technician

Technical Support Engineer

Technical Support Engineer I

Field service engineer - Desktop Support

Mechanical Department Head - West Linn, OR

Civil Engineer

Senior Equipment Engineer

Optical Engineer, Customer and Application Support

Implementation Engineer – Unified Communications & Contact Center Solutions

Mechanical Engineer

Civil Engineer - Transportation

CNC Technical Sales Representative

Civil Engineer

Field Applications Engineer - ROR H/F

Civil Engineer - Water Resources

Network Engineer II

Principal Machine Learning Engineer, Agentic AI

Manufacturing Engineer II

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