Top 372 Business development representative Jobs in Portsmouth, Nh

Quality Monitoring Representative (Call Center)
The CCS Companies —Portsmouth, NH
- $21 - $22 an hour
- 8 hour shift
- Spanish
- Computer literacy
- Writing skills
- Paid training
- Health insurance
Quick Apply
1d
Sales Development Representative
PlaneSense, Inc. —Portsmouth, NH
- $59,904 - $65,000 a year
- Full-time
- Hybrid work
- Microsoft Outlook
- Marketing
- Research
- Health savings account
- Health insurance
Quick Apply
Member Care Representative I
Lighthouse Credit Union —Dover, NH
- $20 - $21 an hour
- Full-time
- Hybrid work
- Office
- High school diploma or GED
- Leadership
- Profit sharing
- Health savings account
1d
Lending Solutions Manager (Equipment Finance Inside Sales)
First Citizens Bank —Portsmouth, NH
- Full-time
- Hybrid work
- Spanish
- Microsoft Excel
- English
Business Development Representative
Bridge Appliances, Inc. —Portsmouth, NH
- $80,000 - $120,000 a year
- Full-time
- Mid-level
- Hotel
- Business development
Business Development Executive
Cardwell Beach —Kittery, ME
- $25 - $45 an hour
- Part-time
- Remote
- Research
- Mid-level
- Business development
- Flexible schedule
Quick Apply
7d
Associate Sales Representative
TSP (A Syneos Health Company) —Portsmouth, NH
- Overnight shift
- Military
- Driver's License
- Travel
Inside Sales Representative
Martin Enclosures —Seabrook, NH
- From $60,000 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
1d
Outside Sales Representative (OSR)
Moynihan Lumber of Plaistow —Plaistow, NH
- Full-time
- Construction site
- Mid-level
- Business development
Quick Apply
Lighting Sales Representative
Walker & Willis, Inc —New Hampshire
- From $85,000 a year
- Full-time
- Background check
- Clean driving record
- Merchandising
- Paid training
- Health insurance
Quick Apply
2d
Car Wash Sales & Service Representative $17-$20/HR + BONUS & BENEFITS (Full time position)
Raccoon Express $5 Carwash —Seabrook, NH
- $17 - $20 an hour
- Full-time
- 18 years or older
- Sales
- Customer service
- Health insurance
- Dental insurance
Quick Apply
Sales Representative
InnSeason Resorts —Ogunquit, ME
- $38,000 - $60,000 a year
- Part-time
- Sales
- In-person
- Entry level
Quick Apply
HP Retail Sales Representative
2020 Companies, Inc. —Newington, NH
- $19.50 an hour
- Part-time
- High school diploma or GED
- Training & development
- Entry level
- Paid training
- Paid holidays
Quick Apply
12d
Inside Sales & Marketing Coordinator (LDI Medical)
LDI Solutions, LLC. —Rochester, NH
- $50,000 - $70,000 a year
- Full-time
- Background check
- Marketing
- Mid-level
- Disability insurance
- Health insurance
Quick Apply
5d
Border Patrol Agent - Entry Level
Customs and Border Protection —New Hampshire
- $51,632 - $92,912 a year
- Urgently hiring
- Bachelor's degree
- Military encouraged
- 1 year
- Dental insurance
- 401(k)
Generator Sales Representative
Butler Recruitment Group —Amesbury, MA
- $70,000 - $80,000 a year
- Full-time
- Mid-level
- Residential
- Driver's License
- Paid training
- Disability insurance
Quick Apply
1d
Entry Level Class A CDL Truck Driver
Western Express —Portsmouth, NH
- Up to $0.48 per mile
- Urgently hiring
- Dry van
- No experience needed
- CDL A
- Health insurance
- Dental insurance
Quick Apply
Entry Level Mechanical Assembler
Nocturn Industries LLC —Raymond, NH
- $18.00 - $20.82 an hour
- Full-time
- Pass drug screening
- High school diploma or GED
- Assembly
- Health insurance
- Dental insurance
Quick Apply
Route Sales Representative Dover, NH
Flowers Baking Co —Dover, NH
- $50,000 - $70,000 a year
- Full-time
- Background check
- Clean driving record
- Merchandising
- Health savings account
- Disability insurance
Quick Apply
Entry-Level Facilities Technician-In-Training
General Linen Service —Somersworth, NH
- $16 - $18 an hour
- Full-time
- English
- In-person
- Communication skills
- Health savings account
- Health insurance
Quick Apply

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Quality Monitoring Representative (Call Center)

The CCS Companies -
Portsmouth, NH

Quick Apply

Job Details

Full-time
$21 - $22 an hour
1 day ago

Benefits

Paid training
Health insurance
Dental insurance
401(k)
Flexible spending account
Tuition reimbursement
Paid time off
Vision insurance
401(k) matching
Opportunities for advancement
Flexible schedule
Referral program

Qualifications

Computer literacy
High school diploma or GED
Key Performance Indicators

Full Job Description

The CCS Companies, a Leader in Business Process Outsourcing (BPO), is hiring a qualified Quality Monitoring Representative to support our growing demand in the call center for our Salem, NH or Portsmouth, NH office.

The Quality Monitoring (QM) Representative reviews Customer Service Agent (CSA) calls for quality and training purposes to ensure the CSA is following and adhering to CCS collection best practices, policies and procedures, applicable State/Federal regulations, as well as client expectations, use of technical systems and industry techniques. The QM Representative provides feedback to new and existing CSAs by conducting calibration sessions to review call results, conduct side by side training/support as needed and reports to department leadership on the CSA’s progress, to ensure further development to achieve corporate and client goals.

Why Work for CCS?

$600 Welcome Bonus!
Generous Paid Time Off Package of 3 weeks to start, PLUS you will receive an extra 1 week after 2 years for a total of 4 weeks PTO!
No wait period on benefits for all new hires! You will be eligible on your first day! Blue Cross/Blue Shield Health and Dental Package, Vision and FSA options.
Advancement Opportunities! Recognized in 2024 & 2025 by HR.com for Best Coaching and Mentoring Program!
Excellent Employee Referral program – make an extra $1500 referring great people!
Competitive Wage and Recognition Programs, 401k with employer contributions, paid training, tuition reimbursement and so much more!

ESSENTIAL FUNCTIONS:

Consistent and continuous development of CCS Associates to achieve goals.
Monitors and coaches CSAs as assigned.
Prepares for and participates in scheduled calibration sessions with CSA.
Provides feedback to Supervisors, Mangers, Directors and Executives on Associate’s progress.
Participates in development of new script enhancements, training suggestions, and following through with new procedures in a positive and constructive manner with manager’s direction.
Maintains utmost professionalism, friendliness and customer service; demonstrate respect and regard for all potential clients, visitors, fellow Associates to ensure a professional, responsible and courteous working environment.
Provides thorough and accurate coaching and monitoring information.
Provides accurate reporting of associates progress.
Completes the Quality Monitoring Form based on the requirements and job aids that align with produces and polices for designated business divisions.
Works with a coaching staff to ensure compliance with laws, regulations and procedures as outlined in department materials.
Communicates effectively and appropriately through email, written documents, phone, and in-person.
Comprehends written and verbal directions through execution and follow-up.
Reads and interpret reporting results, documentation, charts, data and account information.
Promotes effective working relationships as part of a department team and cross-functionally with other departments.
Occasional dialing to gain work related experience for those you are coaching and when there are no individuals to coach or QM administrative work to be done.
Occasional travel to other offices may be required.
Dials and acts in a CSA capacity based on department need or as directed by management to gain work related experience for CSA’s they are coaching and when there are no individuals to coach or QM administrative work to be done.
Perform other tasks as assigned.

QUALIFICATIONS:

Minimum 3+ years of experience in a training or quality monitoring position preferred.
Minimum 1+ years of collections or call center experience is required.
Knowledge of KPIs and call center metrics is required.
Strong emphasis on listening, speaking, reading, writing, analyzing, independent thinking, organization, prioritizing coaching, and planning skills.
Moderate typing skills (35 wpm).
Basic PC Skills with preferred familiarity with Word, PowerPoint and Excel
Basic math and written communication skills.
Bilingual Spanish language skills desirable.
Ability to maintain a predictable and consistent full-time work schedule.

EDUCATIONAL REQUIREMENTS:

High School Diploma or GED equivalent required, some college preferred.

The CCS Companies are an equal opportunity employer. Diversity and Veteran candidates strongly urged to apply!

Job Type: Full-time

Pay: $21.00 - $22.00 per hour

Benefits:

401(k)
401(k) matching
Dental insurance
Flexible schedule
Health insurance
Paid time off
Vision insurance

Shift:

8 hour shift
Day shift
Morning shift
No nights

Education:

High school or equivalent (Required)

Experience:

Quality monitoring: 3 years (Preferred)
Call Center: 3 years (Preferred)

Work Location: In person

Quick Apply

Refine Your Search

business development representative jobs in portsmouth, nh

Quality Monitoring Representative (Call Center)

Sales Development Representative

Member Care Representative I

Lending Solutions Manager (Equipment Finance Inside Sales)

Business Development Representative

Business Development Executive

Associate Sales Representative

Inside Sales Representative

Outside Sales Representative (OSR)

Lighting Sales Representative

Car Wash Sales & Service Representative $17-$20/HR + BONUS & BENEFITS (Full time position)

Sales Representative

HP Retail Sales Representative

Inside Sales & Marketing Coordinator (LDI Medical)

Border Patrol Agent - Entry Level

Generator Sales Representative

Entry Level Class A CDL Truck Driver

Entry Level Mechanical Assembler

Route Sales Representative Dover, NH

Entry-Level Facilities Technician-In-Training

I want to receive the latest job alert for business development representative in portsmouth, nh

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